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    Medplus Health

    MEDPLUS
    Consumer Services·4 Aug 2025
    Management Summary

    Medplus Health reported a mixed Q1 FY26, with consolidated revenue of ₹15,426 million and an operating EBITDA margin of 4.7%. The diagnostic segment showed strong growth and profitability. While store expansion continued with 101 net additions, overall growth was impacted by supply chain challenges and a strategic focus on private label, which, despite boosting margins, led to a temporary slowdown in topline growth. Management is addressing these issues and expects SSG recovery in the coming quarters.

    Highlights

    5
    • Consolidated revenue of ₹15,426 million for the quarter.

    • Consolidated operating EBITDA at ₹728 million, representing 4.7% margin.

    • Diagnostic segment operating EBITDA at 13.6% (₹41.3 million), significantly up from ₹3.3 million YoY.

    • Net addition of 101 stores in Q1, contributing to a total network of 4,813 stores.

    • Private label sales reached 21.5% of total revenue, with pharma private label at 20.4% (GMB basis), up from 7.9% YoY, contributing to improved gross margins.

    Concerns

    3
    • Growth has been lackluster in the last 5-6 quarters, with SSG degrowing.

    • Supply chain and warehousing issues affected fill rates and overall sales.

    • Private label push led to a trade-off with branded sales, causing some customers to switch.

    What Changed1

    vs Q2 FY26

    Risks discussed3 → 4 (+1)
    Key financials

    Metrics

    6

    Periods

    2

    Headline

    5
    • Consolidated Revenue
      15,426 Mn
    • Consolidated Operating EBITDA
      728 Mn
    • Operating EBITDA Margin
      4.7%
    • Total Store Count
      4,813 stores
    • Private Label Share
      21.5%

    Q1

    1
    • Net Store Additions
      101 stores

    Segment breakdown

    • Pharmacy Operations690 Mn94.4%
    • Diagnostics41.3 Mn5.6%
    Donut· Share of Operating EBITDA

    Capital allocation

    1
    medium confidence
    CategoryHeadline
    Capex

    Capex disclosed

    Guidance & targets

    7
    CategoryTargetPriority
    Store Count
    New Store Additions
    600 new store additions
    High
    Store Count
    Franchise Store Additions
    at least 100 odd stores
    Medium
    Private Label
    Private Label Growth (MRP sales)
    1% every quarter
    High
    Private Label
    Private Label Growth (Net sales)
    0.5% every quarter
    High
    Diagnostic Business
    Active Plan Members
    250,000 members
    High
    Profitability
    Gross Margin Improvement (per 0.5% private label increase)
    0.2%
    Medium
    Same Store Growth (SSG)
    SSG Growth
    single-digit growth
    Medium

    SSG Growth Recovery

    next one or two quarters
    CurrentDegrowing
    TargetSingle-digit growth

    Why it matters

    Recovery of SSG is crucial for demonstrating organic growth and operational efficiency beyond new store additions.

    I think maybe one quarter or two. I think we still need a lot of work to happen in the back-end for us to actually really take advantage of whatever we have in the front-end.

    How to verify

    key_financials.metrics[label='Same Store Growth']

    Risks & concerns

    4
    RiskSeverity

    Growth slowdown and degrowing SSG

    Company's growth has been lackluster, and same-store growth is declining, attributed to supply chain issues and private label strategy trade-offs.Analyst acknowledged

    medium

    Supply chain and warehousing inefficiencies

    Backend issues, including warehousing and logistics, affected fill rates and the ability to stock products, particularly in distant locations, impacting sales.Management acknowledged

    medium

    Private label strategy impacting branded sales

    Aggressive private label push, while improving margins, led to a trade-off with branded sales and some customer churn, requiring realignment of employee incentives.Both acknowledged

    medium

    Slow growth in diagnostic membership numbers

    Current active plans are 164,000, below the 250,000 target for expansion, with high B2C customer acquisition costs.Analyst acknowledged

    low

    Q&A highlights

    8

    “See, as we explained in the last call also, there were some issues out there on the supply chain and also on the warehousing and a couple of other things out there on the manpower and all. Most of them are getting addressed and as we go forward, you will see a growth in sales.”

    Addresses the core concern about the company's recent growth slowdown and links it to operational issues and strategic shifts.

    asked by Sanjay from Bastion Research

    2 min read6 chapters

    Detailed Narrative

    01

    Q1 FY26 Performance Overview

    Medplus Health reported a consolidated revenue of ₹15,426 million for Q1 FY26. The consolidated operating EBITDA stood at ₹728 million, translating to a margin of 4.7%. Pharmacy operations accounted for 99% of the revenue, growing 6.6% YoY on a GMB basis and 3.3% YoY on a net basis, with an operating EBITDA margin of 4.6%. The diagnostic segment showed robust growth, with revenue increasing to ₹302.9 million in Q1 FY26 from ₹242.4 million in Q1 FY25, achieving a strong operating EBITDA margin of 13.6% (₹41.3 million).

    02

    Store Network Expansion and Optimization

    The company expanded its store network by adding a net of 101 stores in Q1 FY26, bringing the total count to 4,813 stores across 13 states. This includes 124 new openings and 23 closures (8 of which were franchise conversions). Medplus maintains its outlook of adding 600 new stores in Fiscal 26, with at least 100 planned as franchise conversions. Stores operational for over 12 months demonstrated a healthy store-level EBITDA margin of 10.9% and an operating ROCE of 59.8%.

    03

    Private Label Strategy and Margin Impact

    Private label sales constituted 21.5% of the total revenue in Q1 FY26, with pharma private label reaching 20.4% on a GMB basis, a significant increase from 7.9% in Q1 FY24. This strategic focus has driven gross margin expansion from 22-23% to 26%. Management acknowledged a trade-off where aggressive private label push temporarily impacted branded sales and overall topline growth. The company is now tempering private label growth to 0.5% on net sales value (1% on MRP) per quarter and realigning employee incentives to balance private label push with overall topline growth.

    04

    Diagnostic Business Update

    The diagnostic segment recorded revenue of ₹302.9 million in Q1 FY26, with an operating EBITDA of ₹41.3 million, representing a 13.6% margin. The company currently has 164,000 active plans, covering 340,000 underlying lives. The strategic focus for diagnostics is to grow active plan members to 250,000 before considering expansion into new states or cities. Management is exploring B2B opportunities to accelerate membership growth, citing high customer acquisition costs for B2C.

    05

    Supply Chain and Inventory Management

    Medplus faced challenges in its backend operations, including supply chain and warehousing, which affected fill rates and overall sales. To address these, 6 out of 10 additional warehouses have become operational, aiming to improve logistics and stock availability. Net working capital for Q1 was 59 days, with warehouse inventory at 36 days. Inventory levels for first-year stores were 97 days, while older stores (12+ months) maintained 39 days.

    06

    Growth Outlook and Operational Improvements

    Management expects same-store growth (SSG) to return to single-digit figures within one to two quarters, as ongoing backend and supply chain issues are resolved. Employee incentives are being realigned to promote both private label and branded sales, aiming for balanced topline growth. The company is focused on ensuring stores reach break-even rapidly and is not overly concerned about the current growth slowdown, viewing it as a temporary phase during strategic adjustments.

    This is an AI-generated summary of a publicly available earnings call transcript. It is for informational purposes only and does not constitute investment advice, a recommendation, or an endorsement. inve.money is not a SEBI-registered investment advisor. Please consult a qualified financial advisor before making any investment decisions.