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    One Mobikwik Systems Q4 FY26 earnings call

    MOBIKWIK
    Financial Services·12 May 2026
    Management Summary

    One MobiKwik reported a landmark Q4 FY26, achieving back-to-back profitable quarters and a near break-even EBITDA for the full year. The company saw record payments GMV growth and its financial services segment delivered its highest-ever gross margin. Strategic investments are underway in new growth engines like merchant payments and AI, with a clear focus on profitability and disciplined expansion, despite some revenue lag in payments due to UPI mix.

    Highlights

    7
    • Q4 FY26 EBITDA at INR 17.4 crores (5.9% margin), reflecting a INR 63.2 crores YoY swing.

    • Underlying PAT for Q4 FY26 was INR 8.1 crores, excluding a one-time exceptional charge.

    • Payments GMV hit an all-time high of INR 52,400 crores in Q4, growing 58% YoY and 9% QoQ, marking the 13th consecutive quarter of record GMV.

    • Customer-initiated UPI transactions grew 170% YoY, significantly outpacing the industry's 26% growth.

    • Financial services achieved its highest-ever quarterly gross margin at 59% in Q4, driven by a focus on profitability and super-prime users.

    • Consolidated contribution margin expanded to 46% in Q4, nearly double the 23% posted in Q4 FY25.

    • Long-term debt has been paid off, with remaining debt being short-term working capital lines of INR 261 crores as of March 31, 2026.

    Concerns

    4
    • Full year FY26 EBITDA was negative INR 5 crores, and PAT was negative INR 62.1 crores.

    • Payments revenue growth lags GMV growth due to the higher UPI mix and pending PPI over UPI MDR implementation.

    • A one-time exceptional charge of INR 3.76 crores impacted Q4 PAT.

    • Fixed costs are increasing due to strategic investments in new growth engines, with a projected 15-20% increase in the next year.

    What Changed1

    vs Q1 FY27

    Guidance items11 → 14 (+3)
    Key financials

    Metrics

    9

    Periods

    3

    Headline

    1
    • Total Income
      ₹296 Cr
      YoY+6%

    Q4 FY26

    6
    • EBITDA
      ₹17.4 Cr
    • EBITDA Margin
      5.9%
    • PAT
      ₹4.4 Cr
    • Payments GMV
      ₹52,400 Cr
      YoY+58.0%QoQ+9%
    • Contribution Margin
      46%

    FY26

    2
    • EBITDA
      ₹-5 Cr
    • PAT
      ₹-62.1 Cr

    Segment breakdown

    Payments Business
    ₹52,400 Cr GMV (Q4 FY26)58.0% YoY GMV Growth (Q4 FY26)9% QoQ GMV Growth (Q4 FY26)1.7% UPI Transactions Growth (YoY)20% Wallet Market Share (March 2026)₹26,900 Cr Recharge & Bill Payments GMV (FY26)48% Recharge & Bill Payments 3-Year CAGR
    Financial Services Business
    59% Gross Margin (Q4 FY26)32% Super-prime Customer Mix63.5% Repeat Loans
    List

    Capital allocation

    2
    high confidence
    CategoryHeadline
    Debt

    Gross ₹261 crores · Net ₹261 crores

    Liquidity

    Cash ₹434 crores

    A good chunk of cash is still in IPO proceeds and not fully available. Working capital lines are utilized prudently.

    Guidance & targets

    14
    CategoryTargetPriority
    Revenue
    Offline Merchant Payments Revenue Growth
    10x
    High
    Volume
    Online Merchant Acquiring (Zaakpay) GMV Growth
    10x
    High
    Volume
    Digital Credit GMV Growth
    30-35%
    Medium
    Profitability
    Merchant Payment Businesses EBITDA Breakeven
    Breakeven
    High
    Profitability
    Baseline Profitability
    Profitable
    Medium
    Regulatory
    NBFC Setup Completion
    3-6 months
    Medium
    Regulatory
    NBFC Co-lending Model Launch
    6-9 months
    Medium
    Technology
    AI-first Company
    AI-first
    High
    Investment
    Merchant Business Investment Duration
    at least 18 months
    Medium
    Cost
    Fixed Costs Increase
    15-20%
    Medium
    Margin
    EBITDA Margin Range
    similar to 5%
    Medium
    Margin
    Lending Margin (Long-term)
    4%
    Medium
    Margin
    Payments Margin (Mid to Long-term)
    12-15 bps
    Medium
    Market Share
    Merchant Partners Market Share
    10-20% of market leader's size
    Medium

    What to watch in Q1 FY27

    5

    NBFC setup and co-lending launch progress

    next quarter / within 6 months
    CurrentLSP migration to subsidiary in 2-3 months, NBFC setup in 3-6 months, co-lending launch in 6-9 months
    TargetProgress towards NBFC setup and co-lending launch within stated timelines

    Why it matters

    The NBFC is a consequential regulatory milestone for the lending business, unlocking better economics and broader partnerships.

    Post which we will start the NBFC setup work, which we expect that, if I count from today, then at least three to six months is the time frame in which the NBFC will be set up. And after that in the six to nine month timeframe is when I expect that we will launch the operations and start disbursals in the co-lending model.

    Risks & concerns

    4
    RiskSeverity

    Regulatory changes impacting payments business margins

    India's heavily regulated market means various licenses and regulatory changes can impact payments business margins, necessitating a conservative long-term guidance of 12-15 bps.Management acknowledged

    medium

    Revenue lag in payments business

    Despite strong GMV growth, payments revenue lags due to a higher UPI mix and the pending implementation of PPI over UPI MDR, which is expected to boost revenue in future quarters.Management acknowledged

    medium

    Increased fixed costs due to new investments

    Fixed costs are increasing (projected 15-20% next year) as the company strategically invests in building new growth engines like merchant payments and AI, impacting short-term profitability.Management acknowledged

    medium

    IPO proceeds not fully available for cash utilization

    A significant portion of the company's cash is still tied up in IPO proceeds and not immediately available, affecting the ability to fully fund working capital from internal cash.Management acknowledged

    low

    Q&A highlights

    8

    “So, see, basically what Upasana is saying is that here the revenue is going to lag the GMV growth, simply because a lot of the growth that is happening is around UPI. As we mentioned, we have grown 170% on UPI over the last year or so. Even our wallet has grown - but the wallet has grown with PPI over UPI interoperability, which we call Pocket UPI. And that PPI over UPI MDR, which was supposed to come, has not yet come and, we are expecting it to come. Because of that there is a revenue lag. But you will see consistent growth in the revenue follow the GMV growth in the next few quarters.”

    Analyst questioned the lack of revenue growth despite strong GMV, and management explained the impact of UPI mix and pending regulatory changes (PPI over UPI MDR) causing a revenue lag.

    asked by Raj Shah

    3 min read6 chapters

    Detailed Narrative

    01

    Q4 FY26 Financial Highlights and Full Year Performance

    One MobiKwik concluded Q4 FY26 with strong financial performance, achieving back-to-back profitable quarters. The company reported an EBITDA of INR 17.4 crores (5.9% margin) for Q4, representing a significant INR 63.2 crores year-over-year swing. Excluding a one-time📎 exceptional charge📎 of INR 3.76 crores, the underlying PAT for Q4 stood at INR 8.1 crores. For the full fiscal year 2026, EBITDA was near break-even at negative INR 5 crores, a substantial improvement of INR 74.2 crores from the previous year, and PAT halved to negative INR 62.1 crores, an improvement of INR 59.4 crores year-over-year.

    02

    Payments Business: Record GMV and Strategic Focus

    The payments business achieved an all-time high GMV of INR 52,400 crores in Q4 FY26, marking a 58% year-over-year and 9% quarter-over-quarter improvement, and its 13th consecutive quarter of record GMV. MobiKwik remains the largest wallet in India by GTV with approximately 20% market share as of March 2026. The company is also the second fastest-growing UPI app in India, with customer-initiated UPI transactions growing 170% year-over-year, significantly outpacing the industry's 26% growth. In the Bharat Bill Payments ecosystem, MobiKwik is the sixth largest customer operating unit by GTV.

    03

    Financial Services: Profitability and Quality-Driven Growth

    The financial services business delivered its highest-ever quarterly gross margin at 59% in Q4, reflecting a strategic focus on disciplined expansion and profitability over volume. The company has prioritized increasing disbursements to super-prime and repeat users, with the super-prime customer mix improving from 10% to 32% year-over-year, and repeat loans increasing from 20% to 63.5%. This shift towards higher-quality portfolios is expected to result in higher net margins, with a long-term lending margin guidance of around 4%.

    04

    New Growth Engines and Investments

    MobiKwik is actively investing in four new growth engines: offline and online merchant payments, NBFC operations, and AI. The company targets a 5x device scale-up for offline merchant payments to achieve 10x revenue growth by FY28, and 10x GMV for online merchant acquiring (Zaakpay) by FY28, with both businesses aiming for EBITDA breakeven by FY28. Investments in these new businesses, primarily hitting the P&L, are expected to continue for at least 18 months. MobiKwik also aims to be an AI-first company by FY28, leveraging AI across its operations from collections to fraud detection.

    05

    Capital Structure and Liquidity Management

    The company has successfully paid off all its long-term debt, with the only remaining debt as of March 31, 2026, being INR 261 crores in short-term working capital lines. Net owned unencumbered cash stands at approximately INR 434 crores. Management noted that a portion of this cash is still part of IPO proceeds and not fully available. Finance costs have also seen a reduction, decreasing from INR 7.2 crores in Q3 to INR 5.1 crores in Q4, reflecting prudent utilization of working capital lines.

    06

    Outlook and Guidance for FY27 and Beyond

    For FY27, MobiKwik anticipates a 30-35% growth in digital credit GMV and expects to maintain an EBITDA margin similar to the 5% range. The company plans a 15-20% increase in fixed costs next year to support growth in new businesses. The NBFC setup is expected to be completed within 3-6 months, with co-lending operations launching in 6-9 months. Long-term payments margins are guided at 12-15 basis points, acknowledging the impact of regulatory changes in a heavily regulated market.

    This is an AI-generated summary of a publicly available earnings call transcript.