Persistent Systems Limited — Q4 FY26 earnings call

Call held 21 Apr 2026

Management summary

Persistent Systems delivered a strong Q4 and full FY26, marked by consistent revenue growth, significant margin expansion, and robust deal wins, including a major SAP services deal. The company continues to invest heavily in AI capabilities and strategic partnerships, positioning itself for future growth despite some seasonal booking moderation and slower AI adoption in regulated sectors. Shareholder returns were enhanced with an increased total dividend for the year.

Highlights

  • Revenue grew 3.2% QoQ and 16.2% YoY in USD terms to $436 million, marking the 24th sequential quarter of revenue growth.

  • EBIT margin for Q4 FY26 came in at 16.3%, an increase of 190 basis points QoQ, driven by operational efficiencies and favorable currency.

  • Full year FY26 revenue reached $1.65 billion, growing 17.4% YoY, with EBIT margin at 15.6%, a 90 basis point improvement YoY.

  • Total Contract Value (TCV) for the quarter stood at $600.8 million, with new bookings contributing $428.9 million, and full-year TCV reaching $2.4 billion.

  • BFSI vertical led growth in Q4 FY26 with 24.3% YoY and 28.4% YoY for the full year, demonstrating strong domain expertise and client relationships.

  • Headcount increased by 791 QoQ to 27,502, while trailing 12-month attrition improved to 13% from 13.5%.

Concerns

  • Sequential moderation in bookings this quarter is consistent with normal seasonality, with US renewals peaking in the December quarter.

  • Operational Cash Flow to PAT declined to 77% in Q4 FY26 from 91% in Q3, primarily due to higher unbilled revenue, tax refund delays, and annual insurance premium payments, though expected to normalize.

  • Enterprise-wide AI adoption in regulated industries like Healthcare and BFSI is slower from POC/pilot to full adoption compared to the tech sector.

Key financials

2 periods

Headline

  • Revenue
    436 Mn
    YoY +16.2% QoQ +3.2%
  • EBIT Margin
    16.3%
    YoY +0.7% QoQ +1.9%
  • PAT
    5,292.6 Mn
    YoY +33.7% QoQ +20.4%
  • EPS
    ₹33.8
    YoY +31.9% QoQ +19.9%
  • Headcount
    27,502
    QoQ +3%

LTM

  • Attrition
    13%
    QoQ -3.7%

What they filed

Q4 FY26: revenue up 24.2%, net profit up 49.5% against the same quarter last year.

₹ Cr · quarterly
Line itemQ1 FY25Q2 FY25Q3 FY25Q4 FY25Q1 FY26Q2 FY26Q3 FY26Q4 FY26
Revenue2,691 2,847 3,002 3,188 3,258 +21%3,493 +23%3,718 +24%3,958 +24%
EBITDA320 413 476 405 523 +63%661 +60%685 +44%598 +48%
Net profit248 286 326 281 374 +51%459 +60%388 +19%420 +49%
How to read this

₹ crore, as filed. The percentage beside a figure is the change against the same quarter a year earlier — never the quarter before, which would make every seasonal business look like it collapses and booms each year.

Segment breakdown

SegmentRevenue Growth (Q4 FY26)Revenue Growth (FY26)
BFSI24.3%28.4%
Healthcare, Life Sciences14.1%10.1%
Software, High-tech and Emerging11.2%13.8%
North America17.4%17.2%
Europe12.3%26.7%
India4.2%9.5%
Rest of World41.4%27.5%

Order book

high confidence

Total value

$600.8 Mn

as of 2026-03-31 quantified

Inflow this quarter

$428.9 Mn

Composition

Mix 2 contract types
  • Annual Contract Value (ACV) $445.1 Mn 62%
  • ACV new bookings $272.7 Mn 38%

Share of order book by contract type, derived from disclosed amounts

Sequential moderation in bookings this quarter is consistent with this normal seasonality seen in prior years as well, as 80% of revenue comes from the US where renewals peak in the December quarter.

Source: Prepared remarks

Capital allocation

high confidence
  • Dividend ₹18/share (final)
    the Board of Directors has recommended a final dividend of ₹18 per share on face value of ₹5 per share. This brings the total dividend for FY26 at ₹40, including the interim dividend, and this compares to ₹35 in FY25.
  • Liquidity Cash ₹27,622.1 Mn
    Total cash and investments stood at ₹27,622.1 million as of 31st March, 2026.

Guidance & targets

Revenue

  • Annualized Revenue Run Rate Revenue · FY27 · High confidence $2 billion
    the $2 billion by FY27, that's a run rate. We are marching towards it steadily... we are confident, we are marching towards it steadily and we'll get there plus minus a quarter at worst.

    — Sandeep Kalra

Margin

  • EBIT Margin Margin · Ongoing · Medium confidence 16-17%
    Our aspiration continues to be in the 16 to 17% range. But remember in this environment our first priority is growth, our first priority is investing back into business and developing capabilities. That's more important. On the way if we can maintain or improve our margins, we will do that.

    — Vinit Teredesai

Growth

  • Overall Growth Growth · coming year · Low confidence decent growth
    From what we see today, we should be able to have a decent growth in the coming year.

    — Sandeep Kalra

Vertical Growth

  • Pecking order of growth Vertical Growth · next year · Low confidence Healthcare Life Sciences and BFSI at the top... then tech
    the pecking order would be between healthcare life sciences and BFSI at the top. One of these two, they are very close neck to neck from what we see today and things can change. But the other one will be.... so, between one and two will be healthcare life sciences, BFSI followed by tech.

    — Sandeep Kalra

What to watch in Q1 FY27

Normalization of OCF to PAT ratio

next quarter
Current 77% in Q4 FY26
Target Higher, normalized ratio

Why it matters

Indicates improved cash conversion efficiency and resolution of temporary factors impacting cash flow.

OCF to PAT came in at 77% in Q4 of FY26 compared to 91% in the previous quarter. This decline in Operational Cash Flow to PAT was primarily on account of higher proportion of unbilled revenue in this quarter, which we expect to normalize in the next quarter.

Risks & concerns

  • Geopolitical headwinds (Middle East war)

    medium

    Potential impact on oil prices and inflation, which could affect the broader sector, though Persistent has minimal direct exposure.

    Management acknowledged

  • Potential compression/cannibalization in tech sector due to AI

    medium

    Rapid AI advancements could lead to compression in the tech world, but Persistent believes it can win more business and deliver more value.

    Management acknowledged

  • Slower AI adoption in regulated industries

    low

    The pace of AI adoption from POC/pilot to enterprise-wide implementation is slower in regulated sectors like Healthcare and BFSI compared to the tech sector.

    Management acknowledged

Q&A highlights

7 direct
Demand environment and $2 billion FY27 target Direct
the $2 billion by FY27, that's a run rate. We are marching towards it steadily... we are confident, we are marching towards it steadily and we'll get there plus minus a quarter at worst.

Clarifies the nature and confidence level of a key long-term financial target, indicating strong commitment despite macro uncertainties.

Asked by Bhavik Mehta

Top 5 accounts performance and outlook Direct
our top 5 accounts have 2 financial services accounts, 1 tech, 1 healthcare life sciences... when you do larger deals, when you work with larger customers, you also promise them cost savings. And as a part of that, there is offshoring that we do over a period of time. So, I would not be reading anything much into it. And from a company perspective, we have fairly strong relationships with each of these and they have scaled very nicely. So, nothing to worry about.

Addresses concerns about softness in top accounts, attributing it to normal deal dynamics (cost savings, offshoring) rather than client issues, reassuring investors about client relationships.

Asked by Abhishek Pathak

Salesforce Headless 360 and impact on System Integrators (SIs) Partial
the Headless 360, while it gives the customers the options to use the agents from anywhere through the APIs and so on, it also increases the work. And not every customer is that tech savvy to be able to take advantage of these without having the help from an SI. So, we are pretty closely working with Salesforce.

Discusses a potential industry shift towards platform-led solutions and management's view on how System Integrators remain relevant by supporting less tech-savvy clients.

Asked by Abhishek Pathak

Healthcare vertical growth and peer weakness Direct
we play in the same ecosystem and some of our larger customers are where we share the customers with a few other strategic Tier ones as well... we have been able to grow in the same set of accounts despite the headwinds that all of us have faced. And so, to that extent, you know, that also shows the strength of the offering, the strength of the relationship. I won't read too much into that from our perspective.

Reassures that Persistent is maintaining growth in healthcare despite broader industry headwinds and peer weakness, highlighting the strength of its offerings and relationships.

Asked by Prateek Maheshwari

Geographical growth (India aberration, Europe decline) Direct
The India part is an aberration. The thing that happened there is one of our IT customers in our erstwhile Accelerite business, the renewal happened in rupee (INR) terms through their GCC. So that basically had to be since it was billed in GCC and rupee (INR) terms that had to be classified as India revenue... will get corrected in the next quarter... Europe is concerned, that's an area where we want to double down. And there are some customer puts and takes that happen. And that is what it is. So that was a decline of 1.8% sequentially.

Explains unusual geographical growth patterns, clarifying that India's strong growth was an accounting anomaly and Europe's decline is due to specific client dynamics, with plans to address it.

Asked by Prateek Maheshwari

PE channel exposure and 'SaaS apocalypse' opportunity Direct
as far as SaaS-pocalypse is concerned, there is, that's an opportunity for people like us. If we can partner with the PEs and their portfolio companies and improve their margins by using our platforms like SASVA, whether we use our open source LLMs tuned by us or we use Anthropics of this world and otherwise, it's a very big opportunity.

Highlights how Persistent views a potential industry challenge (SaaS apocalypse) as an opportunity for its platform-led approach and partnerships with private equity firms to drive margin improvement.

Asked by Girish Pai

Impact of third-party AI platforms on growth and margins Direct
if we use technology, we should be able to do more work with lesser people and more technology. That's the entire promise of Al. And with that, it should not be margin decretive. So, don't worry about the margin going down. It will be the same or better as we use more of this technology to deliver to others.

Addresses concerns about potential margin erosion from using third-party AI tools, emphasizing that productivity gains from AI will maintain or improve margins.

Asked by Kumar Rakesh

Cannibalization in OPD (Outsourced Product Development) due to AI Direct
We may see compression in the tech world. And even if that happens to the extent that we will also go and cannibalize our own business, there's enough and more business that is there from a time perspective and we are a very, very small company. At $1.7 billion, roughly we are very, very small in this and there is enough new outsourcing that may happen from these tech companies... So far, yes. We have been able to deliver more value and get more in return.

Acknowledges the risk of AI-driven cannibalization but frames it as a manageable challenge given the large market, new outsourcing opportunities, and Persistent's ability to add value and deliver more with less.

Asked by Nitin Padmanabhan

3 min read 7 chapters

Detailed narrative

Strong Financial Performance and Consistent Growth

Persistent Systems delivered a robust Q4 FY26, with USD revenue growing 3.2% QoQ and 16.2% YoY to $436 million, marking its 24th consecutive quarter of sequential growth. For the full fiscal year, revenue reached $1.65 billion, up 17.4% YoY. EBIT margin expanded to 16.3% in Q4, a 190 basis point QoQ improvement, and stood at 15.6% for the full year, reflecting strong operational efficiencies and favorable currency movements.

Robust Order Book and Client Mining Success

The company reported a Total Contract Value (TCV) of $600.8 million for Q4 FY26, with new bookings contributing $428.9 million. The full-year TCV reached $2.4 billion. Persistent demonstrated strong client mining, with Top 5 customer revenue growing 20.7% YoY and Top 100 growing 19.5% YoY. The number of customers with annual revenues over $1 million increased from 191 to 201, indicating deepening client relationships.

BFSI Vertical Leads Growth Amidst Strategic Focus

The Banking, Financial Services, and Insurance (BFSI) vertical was a key growth driver, achieving 24.3% YoY growth in Q4 FY26 and 28.4% YoY for the full year. This growth is attributed to a deliberate focus on specialized sub-verticals, product engineering, data modernization, and cloud transformation. Persistent is increasingly being seen as a credible challenger to Tier-1 outsourcing firms, leveraging its engineering DNA and AI platforms.

Advancing AI Strategy and Platform-Led Execution

Persistent is making steady progress on its AI journey, anchored on three pillars: engineering hyperproductivity, business hyperproductivity, and enterprise data readiness. The company recently concluded an AI huddle involving 1700+ team members and plans an AI Investor Day in early June to showcase capabilities and partnerships. Platforms like SASVA, iAURA, and GenAI Hub are central to delivering AI value, with over 120 patents filed to strengthen offerings.

Strategic Deal Wins and Industry Recognition

A significant deal exceeding $50 million in TCV was secured with a Japan-headquartered global B2B industrial technology leader, focusing on shifting from hardware-centric to software-led platforms. This represents one of Persistent's largest SAP services deals. The company was recognized as the fastest-growing IT services brand globally and a leader in Everest Group's PEAK Matrix assessments for Private Equity Services and Software Product Engineering.

Operational Efficiency and Talent Management

Headcount increased by 791 during Q4 FY26, bringing the total to 27,502. Utilization remained stable at 88%, while trailing 12-month attrition improved to 13% from 13.5% in the previous quarter, indicating effective talent retention. The company's Operational Cash Flow to PAT was 77% in Q4, impacted by higher unbilled revenue and other temporary factors, but is expected to normalize in the next quarter.

Outlook on Macro Environment and AI Disruption

Management acknowledged geopolitical headwinds and their potential impact on inflation but expressed confidence in gaining market share through AI investments. While enterprise AI adoption is slower in regulated sectors like Healthcare and BFSI compared to tech, the company views the 'SaaS apocalypse' as an opportunity to partner with private equity firms and their portfolio companies. Persistent believes AI-driven productivity gains will ensure margins remain neutral or accretive despite potential tech sector compression.

This is an AI-generated summary of a publicly available earnings call transcript.