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    Quess Corp

    QUESSMixed
    Services·30 Jan 2025
    Management Summary

    Quess Corp reported a mixed Q3 FY25, with strong revenue growth but margin contraction primarily due to festive season bonus pass-throughs and demerger-related investments. While macroeconomic headwinds impacted sectors like BFSI and IT/ITeS, the company remains confident in an economic rebound and its long-term growth strategy, including verticalization and GCC-as-a-service offerings. The demerger process is on track for completion by Q1 FY26, aiming to unlock shareholder value.

    Highlights

    8
    • Q3 FY25 Revenue: ₹5,519 crores, up 14% YoY and 7% QoQ.

    • Q3 FY25 EBITDA: ₹197 crores, up 6% YoY, with margins at 3.6% (contracted 20bps QoQ, 27bps YoY).

    • Q3 FY25 PAT: ₹85 crores, down 9% QoQ but up 34% YoY, impacted by ₹22 crores demerger costs.

    • Q3 FY25 EPS: ₹5.4 per share, down 12% QoQ but up 26% YoY.

    • Workforce Management revenue: ₹4,047 crores, up 18% YoY, with EBITDA margin at 2.3% due to festive bonuses.

    • foundit business: Revenue ₹26 crores (down 29% YoY), EBITDA negative ₹9 crores, but cash burn improved to ₹25 crores (9M FY25) from ₹63 crores (prior year).

    • Interim dividend of ₹4 per share declared, translating to a cash outflow of approximately ₹60 crores.

    • Demerger plans are progressing, with NCLT approval expected in Q4 FY25 for Q1 FY26 listing.

    What Changed2

    vs Q4 FY25

    Tone shiftGood → MixedRisks discussed3 → 5 (+2)

    Key financials

    Single quarter

    06 metrics
    1. 01Revenue₹5,519 Cr+14.0%YoY
    2. 02EBITDA₹197 Cr+6%YoY
    3. 03EBITDA Margin3.6%-0.3%YoY
    4. 04PAT₹85 Cr+34%YoY
    5. 05EPS₹5.4+26%YoY

    Segment breakdown

    • Workforce Management₹4,047 Cr73.3%
    • Global Technology Solutions₹646 Cr11.7%
    • Operating Asset Management₹800 Cr14.5%
    • Product-led Business (foundit)₹26 Cr0.5%
    Donut· Share of Revenue

    Guidance & targets

    8
    CategoryTargetPriority
    Profitability
    Workforce Management EBITDA Margin
    2.5%
    Medium
    Profitability
    Workforce Management EBITDA Margin (North Star)
    3%
    Medium
    Profitability
    foundit Breakeven Revenue
    ₹45 crores
    High
    Profitability
    foundit Breakeven Timeline
    next 3 quarters
    Medium
    Revenue
    foundit Revenue Trajectory
    20%+ YoY
    High
    Revenue
    OAM Food & Beverage Exit Run Rate
    INR300 crores
    High
    Revenue
    OAM Telecom Infra Annual Run Rate
    INR300 crores
    High
    Other
    Demerger Completion & Listing
    Q1 FY26
    High

    Risks & concerns

    5
    RiskSeverity

    Macroeconomic slowdown impacting consumer and business spending

    Moderation in private consumption and investments, coupled with high inflation and elevated interest rates, negatively impacted consumer and business spending, visible in sectors where Quess operates.Management acknowledged

    medium

    RBI tightening regulations impacting BFSI and collections business

    BFSI headcount growth remained flattish due to slowdown in unsecured lending and RBI tightening, with collections business also weak.Management acknowledged

    medium

    Demerger-related costs impacting PAT

    Demerger-related expenses of ₹22 crores were recognized in Q3, leading to a sequential PAT decline, with some spillover expected in Q4.Management acknowledged

    medium

    Visa restrictions impacting overseas staffing growth (Singapore)

    Singapore has not resumed growth due to visa restrictions, impacting overall overseas sales performance.Management acknowledged

    medium

    Seasonal weak hiring and IT/ITeS sector headwinds impacting foundit business

    foundit registered a weak quarter primarily due to seasonal weak hiring and headwinds in the IT/ITeS sector, which accounts for 65% of its platform usage.Management acknowledged

    medium

    Q&A highlights

    3

    “Q3 is a season around, we'll be coming out of the season post July to October. So this time, Diwali was somewhere on 2nd of November, and we actually saw immediately de-hiring as well, massive de-hiring after Diwali season. And of course, the specific segments such as retail and a few segments which are sales-led with the incentives and other commissions and bonuses that gets paid in the subsequent month, which is November and December, which typically is a kind of pass-through, and that's roughly about INR160 crores, which is a pass-through on which there won't be any revenue for us. So that's one of the reasons why the margin is slightly low. Second, macroeconomic, specifically in Singapore, our ramp-up is not happening currently...”

    Management provided clear, multi-faceted reasons for margin contraction, including seasonal bonuses, macroeconomic factors, and strategic investments, which helps investors understand the temporary vs. structural impacts.

    asked by Balaji Subramanian

    3 min read7 chapters

    Detailed Narrative

    01

    Consolidated Financial Performance and Demerger Impact

    Quess Corp reported Q3 FY25 revenue of ₹5,519 crores, marking a 14% YoY and 7% QoQ growth. EBITDA stood at ₹197 crores, growing 6% YoY, but margins contracted to 3.6% (down 20bps QoQ and 27bps YoY) primarily due to festive season bonus pass-throughs and demerger investments. PAT decreased 9% sequentially to ₹85 crores, influenced by ₹22 crores in demerger-related costs, but was up 34% YoY. The company declared an interim dividend of ₹4 per share.

    02

    Workforce Management: Margin Pressures and Strategic Verticalization

    The Workforce Management platform generated ₹4,047 crores in revenue, an 18% YoY and 8% QoQ increase. However, its EBITDA margin dipped to 2.3% (contracting 17bps QoQ and 34bps YoY) due to seasonal bonus payouts (approx. ₹160 crores) and macroeconomic headwinds, particularly in Singapore due to visa restrictions. Management aims to stabilize margins at 2.5% by year-end, with a long-term 'North Star' target of 3%. The segment added 5,100 associates in Q3, led by consumer, retail, and telecom, and secured 124 new contracts with an ACV exceeding ₹150 crores. The company is focusing on verticalization to deepen service offerings and improve outcomes.

    03

    Operating Asset Management (OAM) Growth and Acquisitions

    The OAM platform delivered ₹800 crores in revenue, growing 15% YoY and 4% QoQ, with EBITDA at ₹38 crores (up 4% YoY). Growth was driven by telecom and industrial verticals, which grew over 30% YoY. The acquisition of Archer Industrial Services' food and catering business is expected to establish a ₹300 crores exit run rate for the F&B segment. The telecom infra business (Vedang) is on track to achieve an annual run rate of ₹300 crores by FY25 exit, demonstrating robust performance.

    04

    Global Technology Solutions (GTS) Performance and Digital Focus

    GTS reported revenue of ₹646 crores, an increase of 10% YoY and 3% QoQ. The Tech and Digital business grew 5% sequentially, with platform-based services growing 11% sequentially. EBITDA margin was 17.1%, slightly lower by 40bps QoQ due to investments in sales and leadership. The segment secured 61 new logos with ACV up 26% sequentially to ₹147 crores, with BFSI and media being key growth drivers. The focus remains on high-value offerings in digital and large, long-term deals.

    05

    foundit Business: Headwinds and Path to Breakeven

    The product-led foundit business registered a weak quarter with revenue of ₹26 crores, a 29% YoY decline, and a negative EBITDA of ₹9 crores. This was attributed to seasonal weak hiring, IT/ITeS sector headwinds🌐, and leadership transition. Despite the challenges, cash burn for the 9-month period significantly improved to ₹25 crores from ₹63 crores in the prior year. Management is confident that foundit will resume a 20%+ YoY revenue trajectory in the near term and aims for breakeven at ₹45 crores revenue per quarter, targeting this within the next 3 quarters.

    06

    Demerger Progress and Shareholder Value Creation

    Quess Corp's 3-way demerger plans are progressing on track, having received NCLT approval and shareholder/creditor consent in December. The company expects final NCLT approval during Q4 FY25, with the demerged entities anticipated to be listed by Q1 FY26. This transition is viewed as a critical step to unlock shareholder value and position each entity for sustainable long-term growth, despite incurring demerger-related costs of ₹22 crores in Q3.

    07

    Impact of New Labour Code and Minimum Wage

    Management discussed the new labour code, noting that rule drafting is largely complete and implementation is expected to aid formalization and ease of doing business. While a national living wage concept could lead to an increase in minimum wages, Quess's contracts are structured to pass on such changes to consumers, ensuring that absolute rupee earnings are protected. This means revenue would increase, though percentage margins might show some temporary stress.

    This is an AI-generated summary of a publicly available earnings call transcript. It is for informational purposes only and does not constitute investment advice, a recommendation, or an endorsement. inve.money is not a SEBI-registered investment advisor. Please consult a qualified financial advisor before making any investment decisions.