RNFI Services — Q3 FY26 earnings call

Call held 13 Feb 2026

Management summary

RNFI Services reported strong profitability growth in Q3 & 9M FY26, with EBITDA up 46.9% and PAT up 63.3% for the nine-month period. This was driven by new product launches, successful pilots in doorstep banking and remittance, and increased monetization of the Sahayak network. However, top-line growth was impacted by a significant decline in the DMT business due to regulatory changes, which management expects to be a permanent shift towards higher profitability rather than revenue recovery.

Highlights

  • 9M FY26 EBITDA grew by 46.9%, demonstrating strong operational leverage.

  • 9M FY26 PAT increased by 63.3%, indicating improved profitability.

  • Paysprint, a subsidiary, achieved a PAT of approximately ₹3.5 crores on a revenue of ₹70 crores for 9M FY26.

  • The number of products sold per Sahayak increased by 15%, enhancing monetization of the existing network.

  • ARPU for RNFI Services (excluding Payworld) saw a 12-14% increase, reflecting better per-user revenue generation.

Concerns

  • Top-line growth remained stagnant due to a ₹20-25 crores lag from the DMT business.

  • AEPS business experienced muted growth, not meeting expected targets.

  • DMT business revenue declined by 75% due to regulatory changes, and management does not expect it to recover.

Key financials

2 periods

Headline

  • Products per Sahayak Growth
    15%
    YoY +15%
  • ARPU Growth (RNFI only)
    12%
    YoY +12%

9M FY26

  • EBITDA Growth
    46.9%
    YoY +46.9%
  • PAT Growth
    63.3%
    YoY +63.3%
  • Paysprint PAT
    ₹3.5 Cr
  • Paysprint Revenue
    ₹70 Cr

What they filed

Q1 FY27: revenue up 8.1%, net profit down 12.3% against the same quarter last year.

₹ Cr · quarterly
Line itemQ2 FY25Q3 FY25Q4 FY25Q1 FY26Q2 FY26Q3 FY26Q4 FY26Q1 FY27
Revenue220 244 214 250 222 +1%258 +6%239 +12%270 +8%
EBITDA12 11 9 12 13 +13%17 +49%16 +75%11 −10%
Net profit7 6 5 6 9 +34%10 +59%8 +56%5 −12%
How to read this

₹ crore, as filed. The percentage beside a figure is the change against the same quarter a year earlier — never the quarter before, which would make every seasonal business look like it collapses and booms each year.

Guidance & targets

Growth

  • Overall Company Growth Growth · Coming few years · Medium confidence Massively in the coming few years
    We've started growing very, very fast and we expect to grow more massively in the coming few years with your support and guidance for sure.

    — Simran Singh

  • Loan Collection Segment Growth Growth · Coming few years · High confidence More than three times
    We are expecting the numbers to grow more than three times in the coming few years, that's what we targeting.

    — Simran Singh

  • DMT Business Growth Growth · Fourth quarter · High confidence Growth back
    Okay. But now that transition has taken place and now we can expect the growth to come back in DMT again? Yes sir, with the fourth quarter the transition is taken away, sir. Yes sir.

    — Simran Singh

Profitability

  • Insurance Telemarketing Call Centers Profitability Profitability · Coming quarters · Medium confidence Good money
    We have invested them into the last quarter and expect them to start making good money for us in the coming quarters.

    — Simran Singh

  • Platform Business Margins Profitability · Coming few years · Medium confidence Keep increasing
    We anticipate it to keep increasing in the coming few years.

    — Simran Singh

  • Forex Remittance Margins Profitability · Ongoing · High confidence Increase massively
    Now what would happen in the remittance part the currency would not be taken into the consideration only the remittance charges would be taken into the consideration so the margins would increase massively sir.

    — Simran Singh

Product Launch

  • Relimoney Remittance/Forex Business Launch Product Launch · First quarter of next year · High confidence Full-fledged launch
    So we plan to launch full-fledged in the first quarter of next year basically once we complete this pilot.

    — Simran Singh

  • Forex Business Kick-off Product Launch · First quarter of next year · High confidence Massively kick-off
    We anticipate to kick-off massively in the first from the first quarter of next year sir on the forex side of the business.

    — Simran Singh

Revenue Growth

  • Sequential Revenue Growth Revenue Growth · Coming quarters · High confidence Very sequential growth
    Yes, 100% because now the DMT has already panned out, so you'll see the sequential growth is already happening for the last few quarters but the DMT is like a high revenue less margin business so the revenue we had to cover that revenue also, so now you'll see a very sequential growth in the revenue also in the coming quarters.

    — Simran Singh

  • Non-Forex Business YoY Growth Revenue Growth · Ongoing · High confidence 40% to 50%
    In the last conference call, you were guiding for 40% to 50% of year-on-year growth in non-forex business. Do you stand by that now as well? So last time also, I said, sir, we're targeting that, and I stand by that right now also provided the conditions remain same, sir. We stand by that.

    — Simran Singh

Integration

  • Payworld Integration Performance Integration · Next year · Medium confidence Very good numbers
    Yes. You'll we expect you to get or we expect to show very good numbers from the next year there. It's done. it's done, more or less done sir.

    — Simran Singh

Product Contribution

  • Sprint Escrow Contribution Product Contribution · Next few months · Medium confidence Start contributing
    It see every we expect Escrow to start contributing in the next few months and then this platform should also start contributing.

    — Simran Singh

Margin

  • Forex Take Rate Margin · Ongoing · High confidence 1% to 1.5%
    The take rate part the margin is around 1% to 1.5% sir.

    — Simran Singh

What to watch in Q4 FY26

Relimoney Remittance/Forex Business Launch

First quarter of next year (FY27)
Current Pilot stage, agreements done
Target Full-fledged launch

Why it matters

This new business vertical is expected to significantly increase margins and contribute massively to the company's growth.

Relimoney bank integrations, our agreements are done, we started putting some business on the remittance part on the forex business. So we plan to launch full-fledged in the first quarter of next year basically once we complete this pilot.

Risks & concerns

  • Decline of DMT business due to regulatory changes

    high

    The DMT business saw a 75% decline in revenue due to regulatory changes (Aadhaar biometric-based remittances), impacting top-line growth by ₹20-25 crores, and management does not expect it to come back.

    Management acknowledged

  • Regulatory changes impacting business models

    medium

    The business is regulated by RBI, and any new regulation could lead to ups and downs, requiring constant consideration.

    Management acknowledged

Q&A highlights

6 direct
Paysprint Q3 revenue and numbers Partial
The Paysprint had done actually extremely well, because they have the business banking and verification stack is doing massively well. PAT is approximately INR3.5 crores for this 9 months. And the revenue is approximately INR70 crores.

Analyst asked for Q3 specific numbers, but management provided 9-month figures, indicating a lack of granular Q3 disclosure for Paysprint.

Asked by Bharath Reddy

ARPU calculation discrepancy Direct
So basically, ARPU only where Sahayak are involved for Sprint verify, connected banking, the Sahayak is not involved. For insurance into the corporate, the Sahayak is not involved. So we're just classifying the business where the Sahayak is involved into the ARPU, where our corporate business is there and the Sahayak is not involved, that business is not classified as a Sahayak business, so we don't count it in the ARPU, sir.

Clarified the methodology for ARPU calculation, explaining why the reported ARPU did not align with total revenue and Sahayak count, which is crucial for understanding the company's performance metrics.

Asked by Priyankar Sarkar

Sustainability of gross margin and EBITDA margin Partial
I can't give you a number roughly, sir, because the new product, what traction is going to get. The regulation is there, the traction which we are getting by Tech play, which we are doing. But sir, it's a platform. So this will we anticipate it to keep increasing if everything goes as per plan and what we're planning to do. As I mentioned earlier, sir, we think this is just the tip of the iceberg, and we anticipate to increase considerably, sir, because the expenses won't increase, it would further reduce and the revenue would increase, sir. Yes.

Management provided a qualitative outlook on margin expansion, attributing it to the platform business model and new products, but refrained from giving specific numerical targets for future gross or EBITDA margins.

Asked by Priyankar Sarkar

Low growth in active Sahayak and ARPU compared to last year Direct
Sir basically ARPU has been grown on RNFI as individual level, but we took of Payworld and once any integration happens, a few of the agents fall out from the old company, they get away so that is the reason the ARPU has not fallen, ARPU has increased for pay RNFI for sure but because the Payworld, but now it's the integration is more or less complete and you'll see the traction very much in the next quarter sir.

Explained that the lower ARPU growth was due to the integration of Payworld, which caused some agents from the old company to fall out, but clarified that ARPU for RNFI alone has increased.

Asked by Shlok

Major growth drivers for profit growth in 9M FY26 Direct
It's a diversified profitability, no single business has contributed a large sum. It's a diversified, contribution from all. See, you'll have to understand there's one development team, there's one major field team, so one HR team, one finance team. So it's that is the way and some products they might contribute high revenue, but profitability is negligible but some products they are low revenue but profitability is more.

Management emphasized that profit growth was diversified across various businesses rather than being driven by a single segment, highlighting the platform's ability to generate profit from different revenue models.

Asked by Harshraj Jadeja

Reinsurance broking license status Direct
Yes sir, reinsurance broking license as you told us it's for us it's all about clients and cross-sell. So, a few clients with whom we do insurance they asked us they had a bigger ticket size and they asked us if we could do reinsurance, but we did not have a license. Our criteria requirements required by IRDA were fulfilled. We did not require to put any capital or something, we just had to hire somebody with the reinsurance broking background so we thought why not apply for it and pitch this as an additional one product basically. So, hopefully, in the next two to three weeks, we'll apply for this license.

Provided an update on the reinsurance broking license, indicating an application within 2-3 weeks, which will enable cross-selling to existing clients with larger ticket sizes without significant capital outlay.

Asked by Harshraj Jadeja

DMT business growth post-regulatory changes Direct
Okay. But now that transition has taken place and now we can expect the growth to come back in DMT again? Yes sir, with the fourth quarter the transition is taken away, sir.

Confirmed that the DMT business is expected to see growth return in Q4 FY26, implying that the negative impact of regulatory changes has now been absorbed.

Asked by Chirag Gandhi

Operating levers for future growth Direct
So basically sir, as we always say, the mention is -- the platform is going to remain the same. The team is more or less going to remain the same. So as you rightly said, we plan to increase the distribution, so increase the number of Sahayaks then increase the more the products on the Sahayak thus leveraging the Sahayaks to get more monetization. And on the left hand side the corporates, we keep increasing the corporates, we've started entering the BFSI space as well. So we'll see a lot of traction there. And then on the corporate side also, we keep increasing more products, thus monetizing the corporate also.

Management outlined a clear strategy for future growth, focusing on expanding the Sahayak network, increasing product offerings per Sahayak, and growing corporate clients with more products, all while leveraging the existing platform and team.

Asked by Vedant Punjabi

2 min read 6 chapters

Detailed narrative

Q3 & 9M FY26 Performance Overview

RNFI Services demonstrated robust profitability in the nine-month period ending Q3 FY26, with EBITDA growing by 46.9% and PAT by 63.3%. This growth was primarily driven by high-margin businesses like delinquent loan collection and EMI collection. Despite this, the company's top-line growth remained stagnant, experiencing a ₹20-25 crores lag due to the significant decline in the DMT business. Paysprint, a subsidiary, contributed approximately ₹70 crores in revenue and ₹3.5 crores in PAT for the 9M FY26 period.

New Product & Business Initiatives

The company launched six new products in Q2 and Q3 FY26, including SprintEXcrow, Xcode, and ContractX, which are already generating revenue or entering beta stages. Successful pilots were conducted for doorstep banking with a scheduled commercial bank, and a motor insurance portal was launched, gaining traction. Additionally, Relimoney bank integrations are complete, with a pilot for remittance and forex business underway, expected to launch full-fledged in the first quarter of next year.

Strategic Growth Drivers

RNFI's growth strategy focuses on leveraging its platform to increase monetization through a diversified product portfolio. This includes increasing the number of products sold per Sahayak by 15% and growing ARPU for RNFI alone by 12-14%. The company is also actively expanding its corporate client base and entering the non-BFSI space aggressively. Management anticipates the loan collection segment to grow more than three times in the coming years.

Impact of Regulatory Changes on DMT Business

Regulatory changes, specifically the shift to Aadhaar biometric-based remittances, led to a 75% decline in the DMT (Domestic Money Transfer) business. This change resulted in a ₹20-25 crores lag in top-line growth and is not expected to recover. However, management noted that the profitability of the overall business would increase as the company shifts focus from low-margin, high-revenue DMT to higher-margin offerings.

Forex Business Expansion

The company's forex business is undergoing a significant transformation following the AD-II license acquisition. With remittance tie-ups with two banks, a pilot is nearing completion, and a massive kick-off is anticipated in the first quarter of next year. The new remittance model is expected to increase margins massively, with a projected take rate of 1% to 1.5%, as only remittance charges, not currency fluctuations, will be considered.

Technology and Platform Strategy

RNFI emphasizes its platform-based approach, which allows for diversified profitability and scalability. The company has a 90-member in-house tech team actively working on AI initiatives, with significant changes expected in the coming quarters. This technology focus is intended to optimize operations, enhance margins, and provide a competitive edge, particularly in areas like fraud risk management and compliance.

This is an AI-generated summary of a publicly available earnings call transcript.