Detailed Narrative
Leadership Transition and Strategic Focus
Route Mobile announced a leadership evolution with Mr. Rajdipkumar Gupta transitioning from MD & CEO to MD, and Mr. Tushar Agnihotri taking over as CEO from February 9th, 2026. This change aims to strengthen the management team and sharpen execution for sustainable profitable growth. The company's strategic direction, led by Mr. Gupta, will focus on translating the Route Mobile and Proximus Group vision into tangible outcomes, emphasizing quality customers over quantity.
Q3 FY26 Financial Performance Overview
For Q3 FY26, Route Mobile reported revenue from operations of 1071 million INR, a decline of 6.5% YoY and 1.1% QoQ. This pressure was attributed to a slight decline in low-margin international messaging flows and structural SMS market impact🌐s. Despite this, gross profit increased by 8.6% YoY and 9.8% QoQ to 2712 million INR. Adjusted EBITDA grew by 3.5% YoY and 7.2% QoQ to 1429 million INR, with adjusted PAT increasing by 20% YoY and 2.2% QoQ to 1026 million INR.
Business Mix Transformation and Margin Expansion
The company is undergoing a strategic business mix transformation, replacing low-margin international businesses with higher-margin domestic and regional ones. This shift resulted in a significant gross profit margin expansion to 24.5% for the quarter, an improvement of 340 basis points YoY. The margin expansion was also partially aided by seasonal factors in regional markets like Colombia. This strategy underscores the focus on quality of revenue over quantity, leading to better unit economics.
Investments and Operational Efficiency
Despite the gross profit expansion, EBITDA flow-through was impacted by increased operating expenses. These included investments in product development, go-to-market initiatives, and salary increments, as well as trade receivables write-offs. On a like-for-like adjusted basis, OPEX was up 10%. However, the company maintained steady profit after tax margins, demonstrating its ability to manage profitability amidst necessary investments and revenue composition changes. Volumes remained relatively flat QoQ, indicating better value extraction per transaction.
New Product Traction and Partnerships
Route Mobile is seeing strong traction in its new product portfolio, which contributed to 14.5% YoY revenue growth for the nine months ended December 31, 2025. This includes increasing adoption of omni-channel communication solutions, RCS messaging, and WhatsApp Business API integration. The company expanded its customer pipeline in Q3 through partnerships with Infosys and Tech Mahindra, aiming for larger, more strategic deals with better margin profiles.
Telco Solutions and Network API Initiatives
Progress was noted in operator solutions, with the Claro firewall deployment in Latin America advancing to the final testing and acceptance phase, expected to go live in March. The company is also deploying its map server for RCS with Robi Axiata in Bangladesh and is in talks with other African and Latin American operators. Route Mobile is actively engaging with the Konera initiative within Proximus Global, positioning itself at the forefront of the emerging telecom API ecosystem.
Clarification on ILD Business and Delisting Rumors
Management clarified that the decline in ILD business was a conscious decision to let go of low-margin aggregator traffic and some enterprise customers shifting channels, not a loss of market share. They emphasized that enterprise traffic remains strong, and they are in talks with customers to use other channels like RCS and WhatsApp. Furthermore, the management explicitly denied rumors of delisting, stating that Route Mobile will continue as a listed company and is committed to its minority shareholders.
Impact of Proximus Group Synergy
The partnership with Proximus is already yielding benefits, with 14% of total revenue coming from this collaboration. The Claro deal in Latin America was secured through BICS, and partnerships with Infosys and Tech Mahindra are also a result of the Proximus relationship. Management expects further revenue generation from TeleSign and BICS to Route Mobile in coming quarters, leveraging the broader group's ecosystem and operator relationships.