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    Zensar Technologies Q1 FY26 earnings call

    ZENSARTECH
    Information Technology·28 Jul 2025
    Management Summary

    Zensar Technologies reported Q1 FY26 revenues of $162 million, growing 3.3% sequentially (1.9% in constant currency), driven by strong order bookings of $172 million (up 11.7% YoY) and improved utilization. While LTM attrition decreased to 9.8%, EBITDA margins saw a 40 basis point sequential decline to 15.2% due to increased investments and travel. The company highlighted significant AI integration, with 20% of order bookings being AI-influenced, but acknowledged ongoing macro uncertainties and potential margin impact from upcoming salary hikes.

    Highlights

    6
    • Revenue of $162 million, a sequential Q-o-Q growth of 3.3% in reported currency and 1.9% in constant currency.

    • Added order book of $172 million, which is 11.7% growth Y-o-Y.

    • LTM attrition further improved to 9.8% from 9.9% in the last quarter.

    • Utilization for the quarter stood at 84.3%, which is 40 basis points higher year-on-year.

    • 20% of our order booking consists of AI-influenced wins, with AI driving 30% of active pipeline.

    • Top 5 clients grew almost 5% and Top 20 clients grew 7%, indicating broad-based growth.

    Concerns

    4
    • EBITDA this quarter stood at 15.2%, a drop of 40 basis points quarter-on-quarter, mainly due to investment in sales and marketing, and increase in travel and other spends.

    • Macro environment remains challenging with growth slowing in both U.S. and Europe, leading to CIOs pausing on net new spending.

    • Salary hikes effective July 1st will impact Q2 margins by approximately $3 million.

    • Potential negative impact on the Experience Services business (marketing side) due to AI disruption in content generation.

    What Changed2

    vs Q1 FY26

    Guidance items7 → 4 (-3)Risks discussed6 → 5 (-1)
    Key financials

    Metrics

    7

    Periods

    2

    Headline

    6
    • Revenue
      162 Mn
      QoQ+3.3%
    • Revenue (Constant Currency)
      QoQ+1.9%
    • EBITDA Margin
      15.2%
      QoQ-0.4%
    • PAT Margin
      13.1%
    • Utilization Rate
      84.3%
      YoY+0.4%

    LTM

    1
    • Attrition
      9.8%
      YoY-0.8%QoQ-0.1%

    Segment breakdown

    Telecommunication, Media & Technology
    5.5% Revenue Growth
    BFSI
    2.9% Revenue Growth
    Healthcare
    5.2% Revenue Growth
    Manufacturing & Consumer Services
    -4.1% Revenue Growth
    Products & Platforms (incl. CMO Services)
    10.1% Revenue Growth
    Cloud Infrastructure and Security Services
    5.2% Revenue Growth
    Data Engineering and Analytics
    2.5% Revenue Growth
    Enterprise Application Services
    1.3% Revenue Growth
    List

    Order Book

    high confidence

    Inflow this qtr

    USD 172 million

    Execution

    Average tenure of our order book is increasing with more complex and high-quality engagements, including managed services.

    Pipeline

    deal pipeline tcv

    30% of active pipeline is AI-driven

    "We saw continued resilience in our key accounts and a healthy pipeline of AI-driven deals fueled by our ongoing investments in emerging technologies. We create large deals through innovation and solutioning, rather than bidding for old rebid deals."

    Source:
    Prepared remarks

    Capital allocation

    1
    high confidence
    CategoryHeadline
    Liquidity

    Cash USD 315.7 million

    Our cash balance is good. More importantly, our cash conversion on a yearly basis has been pretty good for the last few years.

    Guidance & targets

    4
    CategoryTargetPriority
    Profitability
    Mid-teens margin range
    mid-teens
    High
    Revenue
    Sequential growth every quarter
    growth
    High
    Vertical Growth
    Manufacturing & Consumer Services growth
    growth
    High
    Regional Performance
    Africa region impact
    impact
    Medium

    What to watch in Q2 FY26

    5

    Manufacturing & Consumer Services Growth

    Q2 FY26
    CurrentDeclined by 4.1% in Q1 FY26
    TargetGrowth in Q2 FY26

    Why it matters

    This vertical declined in Q1, and management expects a turnaround, which is crucial for overall revenue diversification.

    At least Q2, I am predicting growth in this vertical.

    Risks & concerns

    5
    RiskSeverity

    Challenging Macro Environment

    Growth slowing in U.S. and Europe, CIOs pausing on net new spending due to macroeconomic uncertainties.Management acknowledged

    high

    Client Budget Variability

    Anticipate some macro-driven variability in client budgets.Management acknowledged

    medium

    Uncertainty in TMT Consistent Growth

    Worst is behind for TMT, but consistent growth is uncertain due to layoffs in the industry.Management acknowledged

    medium

    Margin Impact from Salary Hikes and ESOP

    Salary hikes effective July 1st will impact Q2 margins (~$3 million), and ESOP scheme is still under consideration with potential future impact.Management acknowledged

    high

    AI Disruption in Experience Services

    AI is disrupting content generation in the marketing space, leading to downward pressure on budgets and potentially negatively impacting the Experience Services/Indigo Slate business.Management acknowledged

    medium

    Q&A highlights

    8

    “I would say the worst is behind us, but will we see consistent growth? I am not sure at this stage. On MCS, we were coming off a very strong Q3 of last year. And hence, it has been slightly muted. With that said, I think we should see growth in MCS in Q2 is what we are projecting.”

    Analyst sought clarity on growth trends in key verticals; management provided a cautious outlook for TMT but positive for MCS in Q2.

    asked by Nitin Padmanabhan

    2 min read7 chapters

    Detailed Narrative

    01

    Q1 FY26 Financial Performance Overview

    Zensar reported Q1 FY26 revenues of $162 million, achieving a sequential growth of 3.3% in reported currency and 1.9% in constant currency. The company maintained a gross profit of 30.5%, showing a sequential growth of 20 basis points. LTM attrition improved to 9.8% from 9.9% in the previous quarter, and utilization stood at 84.3%, 40 basis points higher year-on-year. DSOs also improved by 1 day sequentially to 72 days.

    02

    Strategic Focus on AI and GenAI Integration

    Artificial intelligence is central to Zensar's strategy, driving 30% of its active pipeline and contributing to 20% of its order bookings through AI-influenced wins. Over half of the company's talent has been upskilled in AI and GenAI. Zensar launched ZenseAI, an accelerator platform, which clients appreciate for its connected intelligence and enterprise-grade AI models, aiming to enhance engineering velocity and optimize IT operations.

    03

    Order Book and Client Mining Success

    The company added an order book of $172 million in Q1 FY26, marking an 11.7% year-on-year growth. The average tenure of the order book is increasing due to more complex and high-quality engagements, including managed services. Zensar demonstrated strong client mining, with its top 5 clients growing almost 5% and top 20 clients growing 7%, and the number of $20 million+ accounts increased from 4 to 6.

    04

    Margin Dynamics and Investment Impact

    EBITDA for the quarter was 15.2%, a sequential drop of 40 basis points, primarily attributed to increased investments in sales and marketing, and higher travel and other spends. Salary hikes, effective July 1st, are expected to impact Q2 margins by approximately $3 million. An ESOP scheme is also under consideration, which could further influence future margin performance.

    05

    Vertical and Service Line Performance

    In terms of verticals, Telecommunication, Media & Technology revenue rose 5.5%, BFSI by 2.9%, and Healthcare by 5.2%. However, Manufacturing & Consumer Services declined by 4.1%. Key service lines showed sequential growth: Products & Platforms (including CMO Services) grew by 10.1%, Cloud Infrastructure and Security Services by 5.2%, Data Engineering and Analytics by 2.5%, and Enterprise Application Services by 1.3%.

    06

    Macroeconomic Headwinds and Future Outlook

    The macro environment remains challenging, with growth slowing in the U.S. and Europe, leading to CIOs pausing on net new spending. While Zensar anticipates some macro-driven variability in client budgets, its diversified portfolio and focus on high-value offerings position it for sustained momentum. Management projects growth in the Manufacturing & Consumer Services vertical in Q2 and expects to see impact from strategic investments in Africa in the next couple of quarters.

    07

    Cash Position and Capital Allocation Strategy

    Zensar's cash, including investments, stood at $315.7 million. An outstanding dividend of approximately $29 million is expected to be paid out soon. The company is actively looking for M&A opportunities for the 'right idea' to fuel growth and accelerate its journey, while maintaining a prudent approach to capital allocation and investment.

    This is an AI-generated summary of a publicly available earnings call transcript.