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ACI Worldwide (ACIW) Q4 FY25 earnings call: guidance and Q&A

Earnings call· Dec 2025 (Q4 FY25)· Information Technology· Feb 26, 2026

Source: earnings call transcript

Executive summary

ACI Worldwide Q4 FY25 — Double-Digit Revenue Growth and Strong Capital Returns

ACI Worldwide delivered a strong Q4 and full year FY25, marked by double-digit revenue growth and expanding margins, driven by broad-based demand across its Payment Software and Biller segments. The company is strategically leveraging AI to enhance productivity and customer value, particularly with its Connetic platform, while maintaining a disciplined capital allocation strategy focused on shareholder returns and organic investment.

Highlights

5
  • Full year 2025 total revenue reached $1.76 billion, marking a 10% increase from 2024 and the second consecutive year of double-digit growth.

  • Adjusted EBITDA increased 9% to $506 million, with the net adjusted EBITDA margin expanding to 42% in 2025.

  • The Payment Software segment delivered 9% revenue growth to $942 million and 10% adjusted EBITDA growth to $544 million.

  • The Biller segment achieved strong, consistent performance with 13% revenue growth to $818 million and 7% adjusted EBITDA growth to $141 million.

  • The company repurchased 4.2 million shares, approximately 4% of outstanding shares, for $203 million in 2025.

Concerns

2
  • New license and services bookings were $255 million in 2025, down 12% year-over-year, primarily reflecting the timing of contract signings.

  • Cash flow from operating activities in 2025 was $323 million, down from $359 million in 2024, reflecting normal timing differences in working capital.

Guidance & targets

CategoryTargetConfidence
Full-year 2026 Revenue Growth
7% to 9%
high materiality
High
Full-year 2026 Revenue
$1.88B to $1.91B
high materiality
High
Q1 2026 Revenue
$405M to $415M
medium materiality
High
Full-year 2026 Adjusted EBITDA
$530M to $550M
high materiality
High
Q1 2026 Adjusted EBITDA
$88M to $93M
medium materiality
High
Full-year 2026 Revenue Phasing
44% in H1, 56% in H2
medium materiality
High
Full-year 2026 Net Interest Expense
~$30M
low materiality
High
Full-year 2026 Depreciation and Amortization
~$90M
low materiality
High
Full-year 2026 Noncash Compensation Expense
$65M to $75M
low materiality
High
Full-year 2026 Effective Tax Rate
~25%
low materiality
High
Full-year 2026 Capital Expenditures
~$45M
medium materiality
High
Full-year 2026 Cash Taxes
$80M to $90M
low materiality
High
Full-year 2026 Diluted Shares Outstanding
~105M
low materiality
High
2026 Capital Allocation to Share Repurchases
50% to 60%
high materiality
High

Segment performance

SegmentRevenueYoYQoQMargin
Payment Software
Segment formed by unifying Bank and Merchant businesses for increased efficiency and innovation. Growth was broad-based across issuing and acquiring, real-time payments, fraud management, and merchant solutions. Increasing demand for cloud-based offerings.
SaaS revenue growth Q4: 15%SaaS revenue growth FY: 11%Issuing and Acquiring Solutions growth: 11%
$942M9%—Adjusted EBITDA grew 10% to $544M
Biller
Growth driven by continued transaction volume with existing customers and strong new business momentum across utilities, government, and consumer finance. Segment continues to perform consistently with a predictable revenue profile and margin structure.
$818M13%—Adjusted EBITDA grew 7% to $141M

Orderbook & backlog

Net new ARR bookings $70M FY25 end

up 7% YoY

New license and services bookings $255M FY25 end

down 12% YoY

Comparison primarily reflects the timing of contract signings between periods.

Product announcements

ProductTypeDetails
Connetic card portionlaunch
Speedpay Oneupdate

Deals & partnerships

Large European bank Signing for Connetic, ACI's cloud-native payments hub.

Second Connetic signing in 2025, validating its differentiated architecture and long-term modernization vision.

Unnamed customer Largest competitive takeaway in the Asia Pacific region for Issuing and Acquiring segment.

Making progress on getting this customer live, expected to serve as a reference for other potential customers.

PayNet Expansion of relationship for Malaysia's real-time account-to-account national infrastructure.

Signed in Q4, extending ACI's reach with existing customers in real-time account-to-account payments.

Banco de la Republica Implementation for the Central Bank of Colombia.

Went live in Q4, representing a very strategic regional win for ACI.

Canada's leading digital payments network Renewal and expansion of relationship.

Renewed and expanded relationship in Q4.

Risks & headwinds

Timing of contract signings impacting bookings FY25

New license and services bookings down 12% YoY to $255 million in FY25.

Mitigation:Management stated this was due to timing differences between periods and not a change in underlying demand or deal quality.

Working capital timing impacting operating cash flow FY25

Cash flow from operating activities in 2025 was $323 million, compared to $359 million in 2024.

Mitigation:Management attributed this to normal timing differences in working capital, including receivables and deferred revenue, noting underlying cash generation remains strong.

What to watch in Q1 FY26

Connetic card portion launch

next quarter
Current Expected "very shortly"
Target Official launch and initial customer adoption/impact

Why it matters

The launch of the card portion of Connetic is expected to significantly expand its use cases and market opportunity, particularly in the mid-tier financial institution segment.

very shortly, we will be launching the card portion of ACI Connetic. And that will significantly expand the use cases that we can support with our general availability versions of Connetic.

Find out whether ACIW delivers this. Inve re-checks your case every morning.

Q&A highlights

Can you elaborate on the building blocks for the 2026 revenue guidance, particularly the expected acceleration in the back half of the year, and what gives you confidence in these drivers?

Management explained that the 7-9% growth guidance for 2026 is balanced across both Payment Software and Biller segments. High visibility is attributed to the recurring revenue model, renewal fee phasing, and implementation schedules of deals signed in 2025. The second-half weighting is consistent with historical seasonality and the timing of revenue recognition for renewals and new implementations.

“We have, as you mentioned, given our high recurring revenue model, we'sve got great visibility in this guidance looking at this year. And as you think about the first half versus the second half, a lot of that's going to do with the renewal fees phasing we see in that visibility and as we see the implementations and the new bookings and such that we've signed this year.”

asked by Jeffrey Cantwell · answered by Robert Leibrock

3 min read 6 chapters

Detailed narrative

Strong FY25 Performance and Strategic Framework

ACI Worldwide achieved its second consecutive year of double-digit revenue growth in FY25, reaching $1.76 billion, a 10% increase from FY24. Adjusted EBITDA grew 9% to $506 million, with margins expanding to 42%. This performance aligns with the long-term financial framework outlined two years prior, emphasizing growth in core vertical markets, disciplined operational execution, and a return-driven capital allocation approach.

The company's balance sheet remains strong with $196 million cash on hand and a net debt leverage ratio of 1.2x.

Payment Software Segment Momentum

The Payment Software segment, formed by unifying Bank and Merchant businesses for increased efficiency and innovation, delivered 9% revenue growth to $942 million and 10% adjusted EBITDA growth to $544 million. Growth was broad-based, with Issuing and Acquiring Solutions growing 11%.

The segment secured significant new contracts for real-time payments, including a large European bank signing for Connetic, ACI's cloud-native payments hub, and an expansion with PayNet in Malaysia. The company also went live with Banco de la Republica in Colombia and renewed a relationship with Canada's leading digital payments network.

Biller Segment Consistency and Platform Advancement

The Biller segment demonstrated strong, consistent performance with 13% revenue growth to $818 million and 7% adjusted EBITDA expansion to $141 million. This growth was driven by continued transaction volume from existing customers and robust new business momentum across utilities, government, and consumer finance.

ACI is gaining market share as more billers consolidate onto modern outsourced digital bill pay platforms. The segment continues to advance its next-generation Speedpay One platform to support its long-term modernization strategy.

AI-First Approach and Competitive Advantage

ACI views generative AI as a significant opportunity, deploying it across the enterprise to improve engineering productivity, enhance customer outcomes, and reduce structural costs. The company emphasizes that its platforms, built on decades of payments expertise, proprietary data, and resilient infrastructure, are not easily disrupted by AI tools alone.

AI augments these foundations, enabling faster development, automating knowledge-intensive workflows (e.g., contract analysis), and enhancing customer value through AI models for exception handling in Connetic, leading to lower operating costs and faster settlement.

Connetic Platform and Mid-Tier Market Focus

Connetic is central to ACI's long-term strategy, offering stability and a path to modernization through its cloud-native architecture. The platform secured its second major signing in 2025 with a large European bank, validating its differentiated approach. Customer interest is accelerating, and the Connetic pipeline is the fastest-growing portion of ACI's overall pipeline.

Notably, approximately two-thirds of the 2026 potential closes for Connetic are with mid-tier financial institutions, a new and rapidly growing target segment for the company.

Capital Allocation and Financial Flexibility

ACI's balance sheet provides significant strategic flexibility, ending FY25 with $196 million in cash and a net debt leverage ratio of 1.2x, well below its 2x target. The company returned $203 million to shareholders through share repurchases in 2025 and plans to allocate 50% to 60% of its 2026 operating cash flow to share repurchases.

This approach balances shareholder returns with organic investment in growth initiatives like Connetic and preserves capacity for disciplined strategic M&A within its targeted leverage range.

Summary of the company's earnings call; see how call summaries are prepared. Not investment advice.