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    AMZN
    Earnings call· Jun 2026(Q2 FY26)

    AMAZON COM Q2 FY26 earnings call AMZN

    Jul 30, 2026 Source

    Executive summary

    Amazon.com Q2 FY26 — AWS and AI Drive Strong Growth, Record CapEx

    Amazon delivered a very strong Q2 FY26, driven by robust performance in AWS, particularly its AI and core services, and continued momentum in its advertising business. The company is making significant investments in AI infrastructure, leading to increased CapEx and short-term free cash flow headwinds, but anticipates compelling long-term returns. The retail segment showed strength in delivery speeds, grocery, and everyday essentials, with strategic focus on expanding ultra-low price selection and agentic AI shopping assistants.

    Highlights

    5
    • Worldwide revenue increased 20% year-over-year to $200.6 billion.

    • Operating income grew 43% year-over-year to $27.5 billion.

    • AWS revenue accelerated for the fifth straight quarter, up 36.7% year-over-year, reaching a $169 billion annualized run rate.

    • AI revenue run rate exceeded $25 billion, growing triple-digit percentages year-over-year.

    • Amazon Ads revenue grew 26% year-over-year to $19.8 billion.

    Concerns

    4
    • Increased 2026 cash CapEx guidance to $220 billion (from $200 billion) due to higher memory costs.

    • Anticipated capacity constraints to meet all demand in 2026 and likely 2027.

    • Sequential deceleration in Q3 net sales growth due to Prime Day timing shift (400 bps impact) and unfavorable foreign exchange (80 bps impact).

    • Higher transportation costs in the fulfillment network driven by fuel inflation and line haul rates.

    Guidance & targets

    4
    CategoryTargetConfidence
    Q3 Net Sales
    $197 billion and $202 billion
    high materiality
    High
    Q3 Operating Income
    $22.5 billion and $26.5 billion
    high materiality
    High
    FY26 Cash CapEx
    approximately $220 billion
    high materiality
    High
    AWS Annualized Revenue Run Rate
    at least double that, and very possibly be $1 trillion
    high materiality
    High

    Segment performance

    3
    SegmentRevenueYoYQoQMargin
    North America
    Includes a benefit of approximately $600 million from tariff-related refunds.
    Operating Income: $9.1 billion
    $116.2 billion16%7.9%
    International
    Growth is excluding the impact of foreign exchange.
    Operating Income: $1.7 billion
    $42.2 billion15%4.1%
    AWS
    Driven by both core and AI services. Includes a benefit of approximately $600 million related to the change in fair value measurement of energy contracts.
    Operating Income: $16.6 billion
    $42.2 billion36.7%39%

    Operational metrics

    43
    Worldwide paid units growth
    17%year-over-year
    Q2 FY26
    AWS annualized revenue run rate
    $169 billion
    Q2 FY26
    AWS backlog
    $496 billion
    Q2 FY26
    AWS backlog growth
    triple digitsyear-over-year
    Q2 FY26
    Chips business annual revenue run rate
    over $25 billion
    Q2 FY26
    Chips business growth
    triple-digit percentagesyear-over-year
    Q2 FY26
    AI revenue run rate
    over $25 billion
    Q2 FY26

    Climbed significantly quarter-over-quarter.

    AI revenue growth
    triple-digit percentagesyear-over-year
    Q2 FY26
    Graviton5 growth
    nearly 2x fastervs Graviton4
    Q2 FY26
    Graviton usage
    98%
    Q2 FY26
    Graviton revenue commitments increase
    nearly 3xquarter-over-quarter
    Q2 FY26
    Cash CapEx
    $53.1 billion
    Q2 FY26

    Primarily relates to AWS and generative AI investments.

    Tariff-related refunds
    $600 million
    Q2 FY26

    Represents a significant majority of refunds expected to be received.

    Energy contracts fair value benefit
    $600 million
    Q2 FY26

    Related to change in fair value measurement of energy contracts subject to derivative accounting.

    Q3 Net Sales FX impact
    80unfavorable year-over-year
    Q3 FY26

    Based on current rates.

    Q3 Net Sales Prime Day timing impact
    400higher growth
    Q3 FY26

    Excluding the impact of Prime Day in both 2025 and 2026, Q3 year-over-year growth would have been 400 bps higher.

    Monthly active perishables customers growth
    over 50%since start of year
    YTD
    Same-day perishables orders units per order
    over 3x more
    Q2 FY26
    Amazon Pharmacy new customers growth
    more than 2x
    H1 FY26
    Amazon Pharmacy same-day prescription deliveries growth
    nearly 5x
    H1 FY26
    Amazon Pharmacy customer savings
    nearly $250 millionup more than 400% year-over-year
    YTD

    In out-of-pocket costs.

    Global same-day/overnight deliveries growth
    over 40%vs same period last year
    H1 FY26
    Amazon Now gross sales growth
    over 80%quarter-over-quarter
    Q2 FY26
    Amazon Now customers served growth
    over 60%quarter-over-quarter
    Q2 FY26
    Alexa for Shopping active users growth
    nearly doubling
    Q2 FY26
    Alexa for Shopping interactions growth
    over 5xyear-over-year
    Q2 FY26
    Alexa for Shopping customer spend uplift
    over 40% more
    Q2 FY26

    Per order than those who don't use Alexa for Shopping.

    Alexa+ Prime sign-up rate uplift
    nearly 25% higher
    Q2 FY26

    For customers who have tried Alexa+.

    Ads Agent targeting cost per impression
    8% lower
    Q2 FY26

    For advertisers using Ads Agent targeting.

    Ads Agent targeting cost per acquisition
    6% lower
    Q2 FY26

    For advertisers using Ads Agent targeting.

    NBA on Prime Video peak U.S. viewers
    6.5 million
    Q2 FY26

    For Game 7 of the Eastern Conference semi-finals, outperforming broadcast a year ago.

    NBA on Prime Video Europe viewership growth
    more than doubledyear-over-year
    Q2 FY26

    On Prime Video, with the highest average viewership on record.

    Off Campus series premiere global viewers
    36 million
    first 12 days

    Becoming Prime Video's #3 top viewed series debut ever.

    AWS operating margin increase
    650year-over-year
    Q2 FY26

    520 bps if excluding the derivative accounting gain.

    Shipping costs growth (ex-fuel/line haul)
    more slowly than worldwide unit growthrelatively consistent with last quarter
    Q2 FY26

    Excluding the impact of higher fuel and line haul rates.

    Product prices vs other retailers
    14% less
    last year

    According to third-party research firm, Profitero.

    Amazon Haul ultra-low price selection expansion
    nearly 20x
    since launch
    Amazon Haul items under $10
    over 6 million
    Q2 FY26
    New products added to selection
    millions
    Q2 FY26
    Amazon Now new cities/towns
    80
    Q2 FY26
    Amazon Now global availability
    9
    Q2 FY26
    Amazon Leo satellites in orbit
    close to 400
    Q2 FY26

    Enough to begin initial satellite Internet service this year.

    Robotic arms fleet expansion
    more than double
    2026

    Retrofitting facilities with latest generation technology.

    Industry KPIs

    6
    MetricValueDetails
    Segment revenue mix$116.2 billionUSD
    Ai cloud revenue backlog$496 billionUSD
    Regional market performance16%%
    Advertising revenue take rate$19.8 billionUSD
    Subscription membership programdouble-digit%
    Operating income EBIT and adjusted EBITDA$27.5 billionUSD

    Product announcements

    5
    ProductTypeDetails
    AWS Continuumlaunch
    Amazon Quickupdate
    Amazon Lensexpansion
    Amazon Leomilestone
    Amazon Supply Chain Serviceslaunch

    Deals & partnerships

    4
    Anthropic and OpenAIMultiyear, multi-gigawatt commitments to Trainium.multiyear

    The two leading AI labs in the world are making significant commitments to AWS's Trainium chips.

    Procter & Gamble, 3M, Lands' End, American Eagle OutfittersCustomers for Amazon Supply Chain Services.

    These companies are utilizing Amazon's supply chain for their logistics needs.

    Adobe, Moody's, SnowflakeNew integrations for Amazon Quick.

    These companies' services are now integrated with Amazon Quick, enhancing its functionality.

    20+ partnersPartners extending the reach of Amazon Leo network.

    These partners will help expand the global coverage of Amazon's satellite Internet service.

    Risks & headwinds

    5
    Increased CapEx for AI/AWS infrastructure2026

    $220 billion in cash CapEx for 2026 (raised from $200 billion)

    Mitigation: Expected strong financial returns and free cash flow in the long term; capacity is being contracted for at least 5-year terms.

    Capacity constraints for AI demand2026, 2027

    Will not have enough capacity to meet all demand in 2026, likely true for 2027

    Mitigation: Investing heavily in data centers and servers; strong visibility into customer demand before triggering spend.

    Free cash flow headwinds from CapExShort term, until data centers come online and servers are utilized for a few years

    Not explicitly quantified, but stated as a consequence of heavy CapEx before monetization

    Mitigation: Long-term revenue growth expected to outpace incremental CapEx growth, leading to compelling free cash flow and ROIC.

    Higher transportation costsQ2 FY26

    Driven by fuel inflation from Middle East conflict and higher line haul rates from driver capacity limitations

    Mitigation: Partially offset by FBA fuel and logistics surcharge implemented in April; focus on productivity enhancements across global fulfillment network.

    Sequential deceleration in Q3 net sales growthQ3 FY26

    Due to Prime Day timing shift (400 bps impact) and unfavorable FX (80 bps impact)

    Mitigation: Strong customer engagement and continuation of H1 trends in stores business.

    What to watch in Q3 FY26

    5

    AWS capacity vs. demand

    next quarter
    CurrentNot enough capacity to meet all demand in 2026, likely 2027
    TargetCommentary on capacity expansion progress and ability to meet demand

    Why it matters

    Determines AWS's ability to capitalize on strong AI demand and future revenue growth.

    But even at that amount, we will still not have enough capacity to meet all the demand we have in 2026. And I believe this dynamic will also be true in 2027 too.

    Q&A highlights

    5

    What are the drivers of the 39% AWS operating margin in Q2 and its sustainability? Does Amazon need its own leading frontier model?

    Brian attributed strong AWS margins to disciplined efficiency, capacity optimization, and fixed cost management, noting they will fluctuate but are tracking ahead of the core business. Andy stated AWS can be wildly successful without its own frontier model due to Bedrock's comprehensive selection, but they are pursuing one for cost control, prioritization, and speed, expecting it to be one of several top models in Bedrock.

    my view of it is that AWS and Amazon can have a wildly successful business without its own frontier model.

    asked by Doug Anmuth · answered by Andrew Jassy

    2 min read6 chapters

    Detailed Narrative

    01

    AWS AI and Core Growth Momentum

    AWS revenue grew 36.7% year-over-year, reaching a $169 billion annualized run rate, marking its fifth consecutive quarter of acceleration and fastest growth in 18 quarters. Both the AI and chips businesses now exceed $25 billion in annual revenue run rates, growing at triple-digit percentages. This growth is attributed to AWS's broad capabilities, strong security, operational performance, and the increasing trend of AI inference workloads residing near existing applications and data in AWS, with AI driving core consumption.

    02

    Strategic AI Infrastructure Investments

    Amazon plans to invest approximately $220 billion in cash CapEx in 2026, primarily for AI and AWS infrastructure, an increase from a prior $200 billion estimate due to higher memory costs. The company expects these investments to create short-term free cash flow headwinds as data centers are built before monetization. However, it anticipates strong long-term financial returns, with data centers having 30+ year useful lives and servers breaking even in less than three years, leading to compelling free cash flow and return on invested capital.

    03

    Retail and Grocery Business Expansion

    The company added millions of new products, including over 700,000 from notable brands, and expanded its ultra-low price selection on Amazon Haul by nearly 20x, now offering over 6 million items under $10. The grocery business continues to grow quickly, with monthly active perishables customers increasing over 50% since the start of the year. Amazon Pharmacy also saw significant growth, with new customers more than doubling and same-day prescription deliveries nearly quintupling in the first six months of the year.

    04

    Enhanced Delivery Speed and Network Reach

    Amazon achieved record delivery speeds in the first half of the year, delivering over 40% more items same-day or overnight globally compared to the prior year. The ultrafast service Amazon Now, offering delivery in 30 minutes or less, expanded to 80 new cities in the U.S. and several major cities in Egypt in Q2, demonstrating over 80% growth in gross sales and serving over 60% more customers quarter-over-quarter.

    05

    Advertising Business Strength and AI Integration

    Amazon Ads generated $19.8 billion in revenue, up 26% year-over-year, driven by strong performance in Sponsored Products and increasing engagement in Prime Video ads and live sports. The company is leveraging AI-powered tools like Ads Agent, which helps advertisers achieve 8% lower cost per impression and 6% lower cost per acquisition, indicating improved efficiency and monetization capabilities.

    06

    New Agentic AI Services and Application Layer Focus

    Amazon is expanding its offerings in the application layer with new agentic AI services. This includes Bedrock AgentCore for building and managing AI agents, Kiro for coding, Amazon Quick for intelligent work assistance (now with autonomous agents and 16 new integrations), and AWS Continuum for discovering and remediating code vulnerabilities. These services aim to enhance productivity, security, and customer experience across various enterprise functions.

    AI-generated summary of the company’s earnings call. Not investment advice.