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Amazon (AMZN) Q2 FY26 earnings call: guidance and Q&A

Earnings call· Jun 2026 (Q2 FY26)· Consumer Discretionary· Jul 30, 2026

Source: earnings call transcript

Executive summary

Amazon.com Q2 FY26 — AWS and AI Drive Strong Growth, Record CapEx

Amazon delivered a very strong Q2 FY26, driven by robust performance in AWS, particularly its AI and core services, and continued momentum in its advertising business. The company is making significant investments in AI infrastructure, leading to increased CapEx and short-term free cash flow headwinds, but anticipates compelling long-term returns. The retail segment showed strength in delivery speeds, grocery, and everyday essentials, with strategic focus on expanding ultra-low price selection and agentic AI shopping assistants.

Highlights

5
  • Worldwide revenue increased 20% year-over-year to $200.6 billion.

  • Operating income grew 43% year-over-year to $27.5 billion.

  • AWS revenue accelerated for the fifth straight quarter, up 36.7% year-over-year, reaching a $169 billion annualized run rate.

  • AI revenue run rate exceeded $25 billion, growing triple-digit percentages year-over-year.

  • Amazon Ads revenue grew 26% year-over-year to $19.8 billion.

Concerns

4
  • Increased 2026 cash CapEx guidance to $220 billion (from $200 billion) due to higher memory costs.

  • Anticipated capacity constraints to meet all demand in 2026 and likely 2027.

  • Sequential deceleration in Q3 net sales growth due to Prime Day timing shift (400 bps impact) and unfavorable foreign exchange (80 bps impact).

  • Higher transportation costs in the fulfillment network driven by fuel inflation and line haul rates.

Guidance & targets

CategoryTargetConfidence
Q3 Net Sales
$197 billion and $202 billion
high materiality
High
Q3 Operating Income
$22.5 billion and $26.5 billion
high materiality
High
FY26 Cash CapEx
approximately $220 billion
high materiality
High
AWS Annualized Revenue Run Rate
at least double that, and very possibly be $1 trillion
high materiality
High

Segment performance

SegmentRevenueYoYQoQMargin
North America
Includes a benefit of approximately $600 million from tariff-related refunds.
Operating Income: $9.1 billion
$116.2 billion16%—7.9%
International
Growth is excluding the impact of foreign exchange.
Operating Income: $1.7 billion
$42.2 billion15%—4.1%
AWS
Driven by both core and AI services. Includes a benefit of approximately $600 million related to the change in fair value measurement of energy contracts.
Operating Income: $16.6 billion
$42.2 billion36.7%—39%

AMZN operating KPIs by quarter

AMZN operating KPIs stated on its earnings calls, by fiscal quarter
KPI Mar 2025 Q1 FY25 Jun 2025 Q2 FY25 Sep 2025 Q3 FY25 Dec 2025 Q4 FY25Change vs prior quarter
Third-party seller unit mix Worldwide
61% And worldwide third-party selling unit mix was 61% in Q1, consistent with Q1 of last year. Source: earnings call transcript
62% In Q2, worldwide third-party seller unit mix was 62%, the highest ever, up on 100 basis points from Q2 of last year. Source: earnings call transcript
62% And in Q3, worldwide third-party seller unit mix was 62%, up 200 basis points from Q3 of last year. Source: earnings call transcript
61% In Q4, Worldwide third-party seller unit mix was 61%. Source: earnings call transcript
-1 pt

Operating figures the company stated on at least two of the calls shown, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.

Product announcements

ProductTypeDetails
AWS Continuumlaunch
Amazon Quickupdate
Amazon Lensexpansion
Amazon Leomilestone
Amazon Supply Chain Serviceslaunch

Deals & partnerships

Anthropic and OpenAI Multiyear, multi-gigawatt commitments to Trainium. multiyear

The two leading AI labs in the world are making significant commitments to AWS's Trainium chips.

Procter & Gamble, 3M, Lands' End, American Eagle Outfitters Customers for Amazon Supply Chain Services.

These companies are utilizing Amazon's supply chain for their logistics needs.

Adobe, Moody's, Snowflake New integrations for Amazon Quick.

These companies' services are now integrated with Amazon Quick, enhancing its functionality.

20+ partners Partners extending the reach of Amazon Leo network.

These partners will help expand the global coverage of Amazon's satellite Internet service.

Risks & headwinds

Increased CapEx for AI/AWS infrastructure 2026

$220 billion in cash CapEx for 2026 (raised from $200 billion)

Mitigation:Expected strong financial returns and free cash flow in the long term; capacity is being contracted for at least 5-year terms.

Capacity constraints for AI demand 2026, 2027

Will not have enough capacity to meet all demand in 2026, likely true for 2027

Mitigation:Investing heavily in data centers and servers; strong visibility into customer demand before triggering spend.

Free cash flow headwinds from CapEx Short term, until data centers come online and servers are utilized for a few years

Not explicitly quantified, but stated as a consequence of heavy CapEx before monetization

Mitigation:Long-term revenue growth expected to outpace incremental CapEx growth, leading to compelling free cash flow and ROIC.

Higher transportation costs Q2 FY26

Driven by fuel inflation from Middle East conflict and higher line haul rates from driver capacity limitations

Mitigation:Partially offset by FBA fuel and logistics surcharge implemented in April; focus on productivity enhancements across global fulfillment network.

Sequential deceleration in Q3 net sales growth Q3 FY26

Due to Prime Day timing shift (400 bps impact) and unfavorable FX (80 bps impact)

Mitigation:Strong customer engagement and continuation of H1 trends in stores business.

What to watch in Q3 FY26

AWS capacity vs. demand

next quarter
Current Not enough capacity to meet all demand in 2026, likely 2027
Target Commentary on capacity expansion progress and ability to meet demand

Why it matters

Determines AWS's ability to capitalize on strong AI demand and future revenue growth.

But even at that amount, we will still not have enough capacity to meet all the demand we have in 2026. And I believe this dynamic will also be true in 2027 too.

Find out whether AMZN delivers this. Inve re-checks your case every morning.

Q&A highlights

What are the drivers of the 39% AWS operating margin in Q2 and its sustainability? Does Amazon need its own leading frontier model?

Brian attributed strong AWS margins to disciplined efficiency, capacity optimization, and fixed cost management, noting they will fluctuate but are tracking ahead of the core business. Andy stated AWS can be wildly successful without its own frontier model due to Bedrock's comprehensive selection, but they are pursuing one for cost control, prioritization, and speed, expecting it to be one of several top models in Bedrock.

“my view of it is that AWS and Amazon can have a wildly successful business without its own frontier model.”

asked by Doug Anmuth · answered by Andrew Jassy

2 min read 6 chapters

Detailed narrative

AWS AI and Core Growth Momentum

AWS revenue grew 36.7% year-over-year, reaching a $169 billion annualized run rate, marking its fifth consecutive quarter of acceleration and fastest growth in 18 quarters. Both the AI and chips businesses now exceed $25 billion in annual revenue run rates, growing at triple-digit percentages.

This growth is attributed to AWS's broad capabilities, strong security, operational performance, and the increasing trend of AI inference workloads residing near existing applications and data in AWS, with AI driving core consumption.

Strategic AI Infrastructure Investments

Amazon plans to invest approximately $220 billion in cash CapEx in 2026, primarily for AI and AWS infrastructure, an increase from a prior $200 billion estimate due to higher memory costs. The company expects these investments to create short-term free cash flow headwinds as data centers are built before monetization.

However, it anticipates strong long-term financial returns, with data centers having 30+ year useful lives and servers breaking even in less than three years, leading to compelling free cash flow and return on invested capital.

Retail and Grocery Business Expansion

The company added millions of new products, including over 700,000 from notable brands, and expanded its ultra-low price selection on Amazon Haul by nearly 20x, now offering over 6 million items under $10. The grocery business continues to grow quickly, with monthly active perishables customers increasing over 50% since the start of the year.

Amazon Pharmacy also saw significant growth, with new customers more than doubling and same-day prescription deliveries nearly quintupling in the first six months of the year.

Enhanced Delivery Speed and Network Reach

Amazon achieved record delivery speeds in the first half of the year, delivering over 40% more items same-day or overnight globally compared to the prior year. The ultrafast service Amazon Now, offering delivery in 30 minutes or less, expanded to 80 new cities in the U.S. and several major cities in Egypt in Q2, demonstrating over 80% growth in gross sales and serving over 60% more customers quarter-over-quarter.

Advertising Business Strength and AI Integration

Amazon Ads generated $19.8 billion in revenue, up 26% year-over-year, driven by strong performance in Sponsored Products and increasing engagement in Prime Video ads and live sports. The company is leveraging AI-powered tools like Ads Agent, which helps advertisers achieve 8% lower cost per impression and 6% lower cost per acquisition, indicating improved efficiency and monetization capabilities.

New Agentic AI Services and Application Layer Focus

Amazon is expanding its offerings in the application layer with new agentic AI services. This includes Bedrock AgentCore for building and managing AI agents, Kiro for coding, Amazon Quick for intelligent work assistance (now with autonomous agents and 16 new integrations), and AWS Continuum for discovering and remediating code vulnerabilities. These services aim to enhance productivity, security, and customer experience across various enterprise functions.

Summary of the company's earnings call; see how call summaries are prepared. Not investment advice.