What is the penetration of mobile app interaction across the customer base, and is there an opportunity for direct billing outside app store rails?

Vincent Pilette highlighted significant opportunities to expand mobile engagement, especially as core cyber safety moves from PC-centric to mobile. LifeLock's mobile revenue grew 50%, showing strong engagement. Natalie Derse added that the company is moving fast to enable more direct billing on its own payment rails, which have a very high billing success rate, and is expanding product offerings and personalization on mobile. “We're able to sell and offer mostly because of our own internal tech functionality, we're able to offer customers the more choice in the membership offerings, and we really see a pickup there.”

How should investors think about the bookings trajectory in FY27, given the bullishness in financial wellness and AI?

Natalie Derse stated that the momentum from FY26 is expected to continue into FY27. Cyber Safety is projected to maintain mid-single-digit growth, driven by new customer acquisition, cross-sell, and upsell. Trust-Based Solutions, including the reimagined LifeLock and healthy MoneyLion business, will continue strong growth, further boosted by synergistic benefits. The company has a "high confidence growth path" for FY27. “We expect that momentum to continue. Let's break it down a little bit. So let's start with the core cyber safety business. We talked to you guys a couple of years ago about driving that business to a consistent mid-single-digit rate of growth. We're there, and we plan to continue to be there.”

What is the growth framework for MoneyLion, are there seasonality considerations, and what is the market growth rate?

Natalie Derse indicated that MoneyLion is expected to grow approximately 30%, which is faster than the market. She highlighted two sides: the strong and healthy Personal Financial Management (PFM) tooling with loyal, sticky repeat customers, and the "massively exciting" Engine marketplace, which is expanding functionality and inventory. Vincent Pilette emphasized MoneyLion's best-in-class entry point for cash flow management and credit score improvement, driven by financial protection, a platform approach, and the Engine marketplace. “MoneyLion on all dimensions is growing faster than the industry in a very, very, very healthy way.”

GEN

Gen Digital (GEN) Q4 FY26 earnings call: guidance and Q&A

Earnings call· Apr 2026 (Q4 FY26)· Information Technology· May 7, 2026

Source: earnings call transcript

Executive summary

Gen Digital Q4 FY26 — Record Revenue, Double-Digit Growth, and Accelerated AI Integration

Gen Digital delivered its strongest results in a decade, driven by the convergence of cyber safety and financial wellness, exceeding $5 billion in revenue for the first time. The company is structurally accelerating to double-digit revenue growth and mid-teens EPS growth, leveraging its platform and AI integration to personalize offerings and deepen customer relationships. Gen is building a trust layer for the Agentic AI era, positioning itself at the intersection of security, AI, and financial wellness.

Highlights

Record total bookings of $5.1 billion, up 10% pro forma in FY26.
Record total revenue of $5 billion, up 9% pro forma in FY26.
Non-GAAP EPS reached $2.56 in FY26, up 15% year-over-year, marking 10 consecutive quarters within 12%-15% growth commitment.
Achieved 3x net leverage a year ahead of plan.
Trust-Based Solutions segment revenue grew 23% pro forma in FY26, nearing $1.7 billion.

Concerns

Market concerns about AI disintermediation
Significant fluctuations in FX rates due to current volatility in financial markets

Guidance & targets

Category	Target	Timeline	Confidence
Full-year FY27 Revenue	$5.325 billion to $5.425 billion high materiality	FY27	High
Full-year FY27 Non-GAAP EPS	$2.85 to $2.95 high materiality	FY27	High
Q1 FY27 Revenue	$1.3 billion to $1.325 billion medium materiality	Q1 · FY27	High
Q1 FY27 Non-GAAP EPS	$0.68 to $0.70 medium materiality	Q1 · FY27	High
Incremental Annual Revenue from embedded financial wellness, partner expansion, and Engine growth	over $100 million medium materiality	H2 FY27 and scaling into FY28 and FY29	Medium

Segment performance

Segment	Revenue	YoY	QoQ	Margin
Cyber Safety Foundation segment, steadily growing, AI expands threat landscape and opportunity. Strong demand for all-in-one subscriptions. Q4 revenue growth accelerated to 4%. Subscribers: 79 million (total Gen)Norton cross-sell bookings penetration: >26%Cohort-level ARPU: 7% to 10% higher than 2 years agoMembership adoption: approaches 60%	$3.3 billion	mid-single digits	—	61%
Trust-Based Solutions High-growth segment, deepening customer relationships from protection to financial decision-making. MoneyLion exceeded expectations, and Engine marketplace delivered record revenue. Q4 revenue grew 20% pro forma. Connected financial accounts: 107 million (Q4)LifeLock Mobile revenue growth: almost 50%LifeLock NPS: 73LifeLock retention: 90%MoneyLion revenue growth: over 40% (FY26)Engine annual inquiries: nearly 400 millionEngine revenue growth: tripled in 3 years	nearing $1.7 billion	23% pro forma	—	30%

GEN operating KPIs by quarter

GEN operating KPIs stated on its earnings calls, by fiscal quarter
KPI	This call Apr 2026 Q4 FY26	Jul 2026 Q1 FY27	Change vs prior quarter
Customers Paid	79M We continue to drive broad-based growth in our paid customer base, now totaling 79 million customers, up from 78 million last quarter and 68 million a year ago. Source: earnings call transcript	81M Paid customers continue to increase, reaching 81 million this quarter, up from 79 million last quarter and up from 76 million a year ago. Source: earnings call transcript	+2.5%

Operating figures the company stated on at least two of the calls shown, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.

Orderbook & backlog

Total bookings $5.1 billion FY26

up 28% as reported and up 10% pro forma

Record bookings

Q4 bookings $1.36 billion Q4 FY26

up 27% year-over-year and up 10% on a pro forma basis

Record bookings

Cyber Safety bookings null FY26

grew 5% pro forma

Trust-Based Solutions bookings null FY26

grew 24% pro forma

Cyber Safety bookings null Q4 FY26

grew 5%

Trust-Based Solutions bookings null Q4 FY26

more than doubled as reported / grew 21% on a pro forma basis

With the addition of financial wellness to portfolio

Product announcements

Product	Type	Timeline
Genie	update	—
Financial Scan	launch	—
LifeLock reimagined experience	update	—
Norton Neo	launch	—
Digital concierge for Norton subscribers	launch	this summer
Agent Trust Hub technology integration into Norton 360	update	—

Deals & partnerships

Equifax Embedding Engine into myequifax.com

Announced in February, embeds Engine into myequifax.com.

Microsoft Multi-category financial offer provider within Microsoft Copilot Discovery feeds and MSN AI

Live with credit cards and deposits, expanding to mortgages, loans, and insurances.

Trellis Acquisition of insurance marketplace technology

Added a fully embedded insurance marketplace technology.

xAI Co-architecting new AI native products, including a digital concierge for Norton subscribers

Partnership to power new AI native products, launching a digital concierge this summer.

OpenAI Joined OpenAI's Trusted Access for Cyber, leveraging advanced defense capabilities of GPT-5.5

Working with OpenAI to advance mission of protecting consumers.

Vercel Expanded Agent Trust Hub through partners

Expanded Agent Trust Hub through partners like Vercel.

Risks & headwinds

Market concerns about AI disintermediation

null

Mitigation:Gen's structural acceleration from mid-single-digit to double-digit revenue growth and mid-teens EPS growth, building a trust layer for the AI economy.

Significant fluctuations in FX rates due to current volatility in financial markets Q1 FY27

null

Mitigation:Will continue to monitor operating environment and stay focused on what we can control.

What to watch in Q1 FY27

Connected financial accounts

next quarter

Current 107 million (up 36% YoY)

Target Continued growth and monetization

Why it matters

This metric is a leading indicator of future synergies between cyber safety and financial wellness, crucial for expanding customer lifetime value and monetization.

We do see to get a lot more cyber safety becoming the full foundation. We offered LifeLock into now a membership inside MoneyLion. And so you're going to see this cross-pollination. We'll continue to report on that metric, which we believe is the first leading indicator of the future synergies.

Find out whether GEN delivers this. Inve re-checks your case every morning.

Q&A highlights

How will engagement with the financial wellness portfolio evolve, and what is the gross margin impact of working with frontier AI models?

Vincent Pilette explained that financial wellness engagement is driven by the convergence of cyber safety and financial protection, as scams increasingly target financial assets. Connected financial accounts grew to 107 million, up 36% YoY, and are a leading indicator for future synergies. For AI models, Gen provides the trust layer, not the models themselves, so there's no CapEx impact. While there will be a per-usage cost to LLMs, the monetization through membership will be similar to cyber safety, though with potentially lower profit margins than core cyber safety.

“It does not have an impact on CapEx. We're not developing those models, if you want. They own the model. We own the power of trust layer to the customer. And when we increase more value, our intention is to monetize that through membership.”

asked by Meta Marshall · answered by Vincent Pilette

2 min read 6 chapters

Detailed narrative

FY26 Performance Highlights

Gen Digital achieved its strongest results in a decade in FY26, with pro forma bookings up 10%, revenue up 9%, and EPS up 15%. Revenue crossed $5 billion for the first time, and non-GAAP EPS reached $2.56. The company also reached its 3x net leverage target a year ahead of schedule, demonstrating strong financial execution and capital management.

Evolution to Agentic AI Era

Gen has evolved from a pure-play consumer cybersecurity company to one spanning security, privacy, identity, reputation, financial protection, and empowerment. This expansion is unified by a shared data platform and intelligence layer, enabling personalized offerings and deeper customer relationships. The company is building a trust infrastructure for the AI economy, launching AI-native products like Norton Neo and partnering with frontier model providers like xAI and OpenAI.

Cyber Safety Segment Strength

The $3.3 billion Cyber Safety franchise continues to grow mid-single digits, driven by intensifying AI-driven threats and the integration of cyber safety with financial protection. The platform blocks hundreds of millions of threats, detects deepfakes, and stops scams. Customer count reached 79 million, with cyber safety subscribers growing for 10 consecutive quarters, and ARPU and retention both improved.

Trust-Based Solutions Growth

The high-growth Trust-Based Solutions segment, nearing $1.7 billion and growing over 20%, includes LifeLock and MoneyLion. LifeLock's reimagined mobile-first app has driven a 50% increase in mobile revenue and improved NPS to 73 and retention to 90%. MoneyLion exceeded expectations with over 40% revenue growth, driven by Instacash and Credit Builder, and its Engine marketplace tripled revenue in three years, signing over 30 new partnerships in Q4.

AI as a Strategic Lever

AI is transforming Gen's operations and product strategy. The company is uniquely positioned to provide the trust layer for the AI economy, especially around personal data and identity. Norton Neo, an AI-native secure browser, is gaining traction, and the Agent Trust Hub technology is being integrated into Norton 360, offering multi-layer agent security for consumers.

Capital Allocation and Shareholder Value

Over the past three years, Gen deployed nearly $6 billion in capital (122% of cumulative free cash flow), with 40% towards debt paydown, 40% towards shareholder returns (buybacks and dividends), and 20% for tuck-in acquisitions. The company has $2.1 billion remaining in share repurchase authorization and plans to continue a balanced approach to capital deployment in FY27.

Summary of the company's earnings call; see how call summaries are prepared. Not investment advice.