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Lumen Technologies (LUMN) Q1 FY26 earnings call: guidance and Q&A

Earnings call· Mar 2026 (Q1 FY26)· Communication Services· May 5, 2026

Source: earnings call transcript

Executive summary

Lumen Technologies Q1 FY26 — Alkira Acquisition and Digital Transformation

Lumen Technologies reported solid Q1 FY26 results, highlighted by the strategic acquisition of Alkira, which is expected to significantly accelerate the company's programmable network capabilities and digital revenue growth. The company is focused on transforming its business model to serve the AI-driven multi-cloud world, leveraging its fiber infrastructure and digital platform. While legacy revenue declines persist, the company is seeing encouraging adoption of its NaaS services and is committed to its full-year financial goals.

Highlights

5
  • Lumen delivered solid performance in Q1 FY26, with revenue and EBITDA in line with expectations.

  • Strategic business revenue reached 51% of total business revenue in Q1, up from 49% in Q4 FY25.

  • Customer adoption of NaaS services grew 25% quarter-over-quarter, active ports grew 35% quarter-over-quarter, and active services grew 32% quarter-over-quarter.

  • The acquisition of Alkira for $475 million is expected to dramatically accelerate Lumen's roadmap execution and be accretive to financials as the platform scales.

  • Free cash flow guidance for FY26 was raised from $1.2B-$1.4B to $1.9B-$2.1B due to fiber-to-the-home deal proceeds.

Concerns

4
  • Total business revenue declined 3.2% year-over-year to $2.44 billion.

  • Adjusted EBITDA, excluding special items, was $849 million in Q1, down from $929 million in the prior year quarter.

  • Special items impacting adjusted EBITDA totaled negative $430 million this quarter.

  • Digital revenue in the first quarter was $37 million, indicating the company is still early in the adoption curve for consumption-based revenue.

Guidance & targets

CategoryTargetConfidence
Free cash flow
$1.9B-$2.1B
high materiality
High
CapEx reduction from Alkira acquisition
$100M-$200M aggregate reduction
medium materiality
Medium
Alkira acquisition close
sometime in the third quarter
high materiality
High
Alkira acquisition financial impact
immaterial to financials and neutral to margins in the near term, but accretive to both as the platform scales
high materiality
Medium

Segment performance

SegmentRevenueYoYQoQMargin
Total Business
Total business revenue declined year-over-year, but the revenue mix continues to improve.
$2.44B-3.2%——
North American Enterprise (includes wholesale)
North American enterprise revenue showed a smaller year-over-year decline, indicating market share gains.
—-0.8%——
Strategic Revenue
Strategic revenue increased as a percentage of total business revenue, even with legacy results slightly ahead of expectations.
Percentage of total business revenue: 51%
——up from 49% in Q4—
Digital Revenue
Digital revenue is still early in the adoption curve, with expectations for an inflection point as consumption scales.
$37M———

LUMN operating KPIs by quarter

LUMN operating KPIs stated on its earnings calls, by fiscal quarter
KPIThis call Mar 2026 Q1 FY26 Jun 2026 Q2 FY26Change vs prior quarter
NaaS customers
<2,500 We now have nearly 2,500 NaaS customers, with more than 30% of them being repeat purchasers. Source: earnings call transcript
3,000+ And today, the total number of NaaS customers exceed 3,000. Source: earnings call transcript
—
Capital expenditures PCF deals
~$161M That included approximately $161 million of CapEx associated with PCF deals. Source: earnings call transcript
~$300M That included approximately $300 million of CapEx associated with PCF deals. Source: earnings call transcript
—

Operating figures the company stated on at least two of the calls shown, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.

Product announcements

ProductTypeDetails
AWS Interconnect - last milelaunch
Private Connectivity Discovery (Google Cloud Marketplace)launch

Deals & partnerships

Alkira Acquisition of a software company to extend and enhance Lumen's programmable network into the East-West part of the enterprise networking market. $475M

Lumen announced its intent to acquire Alkira, financed with cash on hand. The acquisition is expected to accelerate Lumen's roadmap execution, reduce execution risk, and provide an injection of talent and a marketplace-ready platform.

AWS Partnership to launch AWS Interconnect - last mile service.

Lumen partnered with AWS to launch a service allowing enterprises to establish fast, secure, private direct connections from on-prem to the AWS cloud, powered by Lumen Multi-Cloud Gateway.

Google Partnership for private connectivity discovery through Google Cloud Marketplace.

Google announced the availability of private connectivity discovery through Google Cloud Marketplace, with an upcoming preview of API provisioned prem to cloud connectivity offering, all powered by Lumen and its Multi-Cloud Gateway.

Risks & headwinds

Legacy revenue decline Q1 FY26

Total business revenue declined 3.2% YoY to $2.44B

Mitigation:Focus on driving digital revenue growth and strategic initiatives; observed less cannibalization from new services in the near term.

Higher healthcare costs Q1 FY26

Contributed to YoY decline in adjusted EBITDA

Mitigation:Not explicitly stated, but part of overall cost management.

Transaction and separation costs Q1 FY26, expected to decline throughout the year

$50M in Q1 FY26

Mitigation:These are one-time costs associated with divestitures and modernization efforts, expected to decrease.

Variable quarterly free cash flow ongoing

Free cash flow will continue to be lumpy quarter-to-quarter

Mitigation:Trends remain in line with full year guidance; cash proceeds from divestitures used to pay down debt.

What to watch in Q2 FY26

Alkira acquisition close

Q3 FY26
Current announced intent to acquire
Target deal closed

Why it matters

The acquisition is strategic for accelerating Lumen's programmable network roadmap and digital revenue growth.

We estimate the deal will close sometime in the third quarter, and we look forward to welcoming our new teammates.

Find out whether LUMN delivers this. Inve re-checks your case every morning.

Q&A highlights

How will Alkira accelerate market capabilities, and what drove Business segment revenue, particularly North American enterprise?

Alkira provides access to the fast-growing data center-interconnect and cloud-to-cloud market (20% CAGR), enabling CapEx-efficient international expansion. Business revenue strength came from strategic waves (100-gig+), and legacy revenue performed better than expected due to less cannibalization from NaaS adoption.

“Alkira is pretty exciting because it gives us access into data center-interconnect and cloud-to-cloud connectivity, which is the fastest-growing part of the market, growing, we think, 20% CAGR, which is pretty darn exciting.”

asked by Michael Rollins · answered by Kathleen Johnson

2 min read 6 chapters

Detailed narrative

Strategic Vision for AI Infrastructure

Lumen is positioning itself to address the challenges enterprises face in building AI-driven futures on existing infrastructure. The company emphasizes the need to move massive amounts of data securely, predictably, and in real-time across highly distributed environments, with dynamic control and orchestration.

Lumen aims to solve this by integrating its physical infrastructure, programmable network, and connected ecosystem of clouds, applications, and partners to form a comprehensive platform designed for AI.

Alkira Acquisition to Accelerate Programmable Network

Lumen announced its intent to acquire the software company Alkira for $475 million, financed with cash on hand. This acquisition is expected to significantly extend Lumen's programmable network into the East-West segment of the enterprise networking market, which is growing at a 20% CAGR.

The combined capabilities will provide comprehensive coverage for North-South and East-West connectivity, accelerating Lumen's roadmap execution from years to months and enhancing its digital architecture.

Strong NaaS Adoption and Customer Wins

The company reported strong adoption metrics for its NaaS services in Q1 FY26, with customer adoption growing 25% quarter-over-quarter, active ports growing 35% quarter-over-quarter, and active services growing 32% quarter-over-quarter. Lumen secured landmark wins, including a global financial services firm upgrading over 600 branch sites and a large global logistics firm deploying NaaS at 300 sites, both driven by the need for AI-powered business transformation and faster activation.

Balance Sheet and Capital Structure Transformation

Lumen has significantly strengthened its balance sheet by closing the fiber-to-the-home sale to AT&T, which reduced leverage below 4x and is expected to cut annual interest expense by nearly $300 million. The company also refinanced its revolver with a new $825 million facility and is simplifying its reporting structure, aiming for a single parent company filing after the Qwest exchange offer, aligning financial views for all stakeholders.

Digital Revenue and PCF Strategy

Digital revenue in Q1 FY26 was $37 million, with management acknowledging it's early in the adoption curve but anticipating an inflection point as consumption scales, especially with Alkira as a tailwind. The company generated $78 million in PCF revenue, including a $32 million delivery milestone payment, and remains opportunistic on additional accretive PCF deals, emphasizing the long-term goal of driving durable, higher-quality digital revenue.

ERP Implementation and Efficiency Gains

Lumen successfully implemented Phase 2 of its ERP platform, achieving a unified ledger. This significant modernization effort positions the company to retire legacy systems, drive additional efficiencies over time, and support its broader transformation initiatives. The company expressed pride in the progress made on its ERP system upgrade.

Summary of the company's earnings call; see how call summaries are prepared. Not investment advice.