Detailed Narrative
AI Agent Pilot Program Success and Monetization
Manhattan's Active Agent pilot program has exceeded expectations, with dozens of customers exploring and realizing benefits from both base agents and the Agent Foundry offering. Early case studies demonstrate significant ROI, including a 5% improvement in order cycle times, double-digit percentage reduction in loading times, and up to 75% reduction in exceptions for customers. The company is focused on converting paid pilots to subscriptions, with initial conversations indicating strong ROI justification from customers, particularly in reducing overtime. While monetization is conservative for FY26, a meaningful impact is expected in FY27.
Go-to-Market Investments Driving Deal Volume
Strategic investments made in 2025 to enhance go-to-market effectiveness are paying off, contributing to a 24% increase in RPO. The company observed notable deal volume improvements across all deal types and a larger contribution from products beyond Active Warehouse, such as Active Omni, Active Transportation, and Active Planning. New customer bookings remained strong, with over 55% of new cloud bookings originating from net new logos, and the win rate consistently above 70%.
Unified Platform Value and Large Deal Wins
The power of solution unification continues to be a key differentiator, leading to significant wins like a large unified warehouse and transportation deal with a major retailer. This unified approach lowers integration complexity and accelerates time to value for customers. Additionally, the company closed its largest-ever OMS bookings deal with one of the world's largest retailers, who previously built their e-commerce tech stack in-house but now recognize the value of Manhattan's capable and scalable OMS product.
Cloud Transition and Competitive Advantage
Manhattan Associates continues to drive its cloud transition, with approximately 23% of its on-premise customer base having converted or started the conversion to the cloud. The availability of fixed-fee, fixed-timeframe deployments and immediate access to base AI agents upon cloud migration are accelerating customer interest. The company views its unified cloud-native platform as a significant competitive advantage against rivals who have not made similar investments, leading to high win rates against incumbents.
CFO Transition and Financial Outlook
Linda Pinne, previously Global Corporate Controller and Chief Accounting Officer, has been appointed as the new CFO, succeeding Dennis Story. The company delivered better-than-expected Q1 financial results, driven by strong execution, one-time📎 cloud overage fees, and lower-than-modeled churn rates. Despite raising full-year guidance for total revenue, adjusted operating margin, and EPS, management maintains a conservative stance for the remaining quarters due to ongoing macro volatility🌐.