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MakeMyTrip (MMYT) Q4 FY26 earnings call: guidance and Q&A

Earnings call· Mar 2026 (Q4 FY26)· Industrials· May 19, 2026

Source: earnings call transcript

Executive summary

MakeMyTrip Q4 FY26 — Strong Domestic Growth Amidst Geopolitical Headwinds and AI-Driven Innovation

MakeMyTrip navigated a challenging Q4 FY26 with robust domestic performance and strategic AI integration, offsetting geopolitical headwinds impacting international travel. The company leveraged its diversified platform and AI-first approach to drive efficiencies and enhance customer experience, while maintaining profitability and preparing for a potential India listing, signaling long-term strategic growth.

Highlights

4
  • Gross bookings reached a record $10.4 billion in FY26, compounding at roughly 34% over 4 years.

  • Accommodation business volume grew 15.2% year-on-year in Q4 FY26, significantly outpacing the industry's flattish occupancy.

  • Myra, the AI conversational interface, demonstrated 10% higher conversion rates for users and assisted over 200,000 bookings directly.

  • Adjusted operating profit margin expanded to 1.82% of gross booking in FY26, up from 1.71% in FY25.

Concerns

4
  • The West Asia conflict significantly impacted international travel and accommodation business, leading to a 6% YoY decline in international passenger traffic in Q4 FY26.

  • Domestic flown passenger market declined by 1.5% year-on-year in Q4 FY26.

  • Elevated crude oil prices and a depreciating rupee are weighing on international travel, leading to higher airfares and softer discretionary demand.

  • Marketing and sales promotion expense for Q4 FY26 was 5.2% of booking, compared to 5.6% in the previous high season quarter, indicating some pressure on spend efficiency.

Guidance & targets

CategoryTargetConfidence
Revenue growth
in the 20s
high materiality
High
Adjusted operating profit margin
1.8% to 2%
high materiality
Medium

Segment performance

SegmentRevenueYoYQoQMargin
Air Ticketing
Adjusted margin grew due to strong ancillary attach and better unit economics, despite volume decline from disruptions.
Adjusted margin growth YoY CC: 10.7%
———$99.3M
Hotels and Packages
Strong volume growth driven by domestic hotel demand, despite international impact and high base from Kumbh event last year. Mix shift due to GST reduction led to lower ASP.
Volume growth YoY: 15.2%Stand-alone hotels growth YoY: 15.5%Gross booking growth YoY CC: 10.8%Adjusted margin growth YoY CC (Q4): 11.5%Adjusted margin growth YoY CC (FY26): 15.7%
————
Bus Ticketing
Adjusted margin growth was slightly lower than trend due to the impact of one-time Kumbh-related demand in Q4 last year. Strong volume growth driven by mid-Tier 2 cities.
Adjusted margin growth YoY CC: 17.1%Volumes growth YoY (Q4): 27.6%Volumes growth YoY (FY26): 32.9%
———$41.1M
Other
Ancillary business scaling up well, helping to capture a larger share of customer wallet.
Adjusted margin (Q4): $25.4MAdjusted margin growth YoY CC (Q4): 27.1%Adjusted margin (FY26): $95MAdjusted margin growth YoY CC (FY26): 37.1%
————

MMYT operating KPIs by quarter

MMYT operating KPIs stated on its earnings calls, by fiscal quarter
KPIThis call Mar 2026 Q4 FY26 Jun 2026 Q1 FY27Change vs prior quarter
Corporate customers MyBiz
76K+ Our active customer count on MyBiz now over 76,000 during the same quarter last year. Source: earnings call transcript
79K+ Our active SME and MSME corporate customer count on myBiz has grown by almost 19% year-on-year to over 79,000 customers. Source: earnings call transcript
—
Market share Domestic aviation
30.8% And by the way, despite all these headwinds, and we didn't really call out -- that number out this time around in the script, but our market share on domestic aviation market, despite everything, given that we are growing we always end up doing better than the industry is at 30.8%. Source: earnings call transcript
30% In line with our call-out strategy, we continue to maintain a leading 30% share of the market of the domestic air ticketing industry. Source: earnings call transcript
-0.8 pt

Operating figures the company stated on at least two of the calls shown, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.

Product announcements

ProductTypeDetails
Myra (AI conversational interface)update

Deals & partnerships

Flamingo Transport Acquisition of majority stake in a regional group holiday packages business.

Flamingo has a strong presence in Gujarat, Maharashtra, Rajasthan, and Madhya Pradesh, known for curated group tours, regional focus, customized experiences, and servicing international travelers.

Atlas Strategic minority investment and visa servicing agreement with a visa processing platform.

This investment will allow MakeMyTrip travelers to benefit from a streamlined visa application process as well as create an opportunity for MakeMytrip to cross-sell its travel offerings to the customer base of Atlas.

Risks & headwinds

West Asia conflict Q4 FY26 and continuing into Q1 FY27

Impacted international air ticketing and accommodation business; international passenger traffic declined 6% YoY in Q4 FY26.

Mitigation:Promoting domestic travel and eastbound international travel (Southeast Asia/Far East); leveraging diversified platform and corporate demand.

Elevated crude oil prices and depreciating rupee Q4 FY26 and continuing

Weighing on international travel, leading to higher airfares and softer discretionary demand for outbound travel. INR depreciated 4.45% over Q4 FY26.

Mitigation:Providing variety of transport options (AC buses, cabs) for budget-conscious domestic travelers; finding pocket-friendly options for eastbound international travel.

High base from Kumbh-related demand Q4 FY26

Impacted bus ticketing adjusted margin growth (lower than trend) and accommodation business volume growth (despite 15.2% YoY growth).

Mitigation:Focusing on structural growth drivers like pilgrimage tourism and short-duration drive-down holidays; expanding accommodation options.

Geopolitical issues and capacity constraints First 3 quarters of FY26 and Q4 FY26

Domestic aviation market affected, leading to limited growth despite underlying demand. Domestic flown passenger market declined 1.5% YoY in Q4 FY26.

Mitigation:Maintaining leading market share in air ticketing; leveraging diversified transport options.

What to watch in Q1 FY27

Impact of West Asia conflict on international travel

Q1 FY27
Current International passenger traffic declined 6% YoY in Q4 FY26, with 65-70% of GCC flights operational.
Target Stabilization or recovery in international travel demand and volumes.

Why it matters

Continued geopolitical instability and its impact on international travel could pressure overall revenue growth.

The West Asia crisis continues to impact us, right? And we are almost like more than halfway into the first quarter of the next fiscal year as well. So we do believe, yes, there will be impact on the growth trajectory.

Find out whether MMYT delivers this. Inve re-checks your case every morning.

Q&A highlights

Given persistent headwinds, will Q1 FY27 (June quarter) be worse for GDV/revenue growth, and does the disruption to outbound travel negatively impact margins?

Management expects continued impact on growth trajectory in Q1 FY27 due to the West Asia crisis, but margins are expected to remain stable. They are actively promoting domestic travel and alternative international destinations to mitigate the impact, noting that May has shown seasonal momentum.

“As far as margins are concerned, as you would have seen even in the reported quarter, we have not seen any impact across segments. So we've largely maintained similar kind of margin levels across our segment, and we expect that, that will continue even through the upcoming quarter.”

asked by Manish Adukia · answered by Mohit Kabra

3 min read 6 chapters

Detailed narrative

Structural Shifts in Indian Travel Market

India's travel market is experiencing fundamental structural changes post-COVID, driven by a rising aspirational middle class (projected to grow 50% in 10 years to 300 million by 2032), a shift from occasional to habitual travel (3-6 trips/year), and significant infrastructure development.

Operational airports doubled from 74 to 157 between 2014-2024, with 400 expected by 2027, alongside a sharply expanding highway network. Digital infrastructure, including internet penetration and affordable data, has also reduced booking friction, making travel more accessible across Tier 2 and Tier 3 cities.

AI-Driven Transformation and Customer Engagement

MakeMyTrip is embedding GenAI across the consumer journey, launching an upgraded Myra conversational interface that now supports planning, booking, and payments with multilingual voice features. Myra handles over 80,000 conversations daily, with 45% usage from Tier 2 cities and 70% of queries in Hinglish.

Users interacting with Myra show 10% higher conversion rates and it assisted over 200,000 direct bookings. AI is also enhancing smart search, voice reviews, and driving efficiencies in customer support (33% efficiency in RedBus chatbots) and code development (60-70% of new code is AI-driven).

Domestic Travel Resilience and Strategic Focus

Despite external headwinds, the domestic business remains strong, with the company actively promoting underexplored destinations, pilgrimage tourism, and short-duration drive-down holidays. The accommodation business volume grew 15.2% YoY in Q4 FY26, significantly outperforming the industry. MakeMyTrip is expanding its supply, now offering over 100,000 accommodation options and selling room nights for over 12,000 new properties.

The company is also dialing up ground transport options like AC buses and intercity cabs, which saw over 20% growth, to cater to budget-conscious travelers.

International Travel Headwinds and Mitigation

The West Asia conflict, elevated crude oil prices, and a depreciating rupee have significantly impacted international air ticketing and accommodation, leading to a 6% YoY decline in international passenger traffic in Q4 FY26. While the domestic aviation market also declined 1.5% YoY, the company is mitigating the impact by shifting demand towards Southeast Asia and Far East travel, and leveraging its diversified platform to focus on domestic opportunities.

Corporate travel, via MyBiz and Quest Travel platforms, continues to show strong growth, servicing over 1,500 large corporate customers.

Financial Performance and Capital Allocation

For FY26, IFRS revenue grew 10.7% YoY in constant currency, and results from operating activities (EBIT) increased 30.1% YoY to $156 million. Adjusted operating profit margin expanded to 1.82% of gross booking. The company generated $182.5 million in cash from operating activities in FY26, converting 97% of adjusted operating profit.

MakeMyTrip repurchased 0.9 million shares for $50.3 million in Q4, utilizing $96.4 million of its $100 million buyback plan for the full year. Cash and cash equivalents stood at over $782 million at quarter-end.

Potential India Listing and Strategic Investments

MakeMyTrip completed an internal restructuring to combine Indian brands under a single entity, evaluating a potential listing of its India business. This aims to strengthen the brand and access new capital pools. The company also made strategic investments, acquiring a majority stake in Flamingo Transport, a regional group holiday packages business, and a minority stake in Atlas, a visa processing platform, to enhance its offerings and cross-selling opportunities.

Summary of the company's earnings call; see how call summaries are prepared. Not investment advice.