Detailed Narrative
New Business Momentum and Client Expansion
Unisys reported strong new business TCV growth, up 57% year-over-year and 22% sequentially, primarily from existing clients. The company highlighted expanded relationships with a U.K.-based construction company for Device Subscription Services (DSS) and Azure services, and a community college system for infrastructure services following Agentic modernization work. These wins demonstrate successful cross-selling and expansion within the client base, with win rates on new business with existing clients up meaningfully in the first half of the year.
AI Infrastructure and Data Center Services
The company is expanding its presence in AI infrastructure data center field services, securing an engagement with a large OEM for dedicated technicians to support an AI data center build-out and ongoing maintenance. Unisys was also recognized as Dell's 2026 American Data Center Partner of the Year, underscoring its expertise in this high-growth area, including specialized equipment and liquid cooling. This positions Unisys as a global partner for data center build-outs and management.
Device Subscription Services (DSS) Demand
Demand for DSS is accelerating as IT executives seek to offset rising hardware costs stemming from memory shortages. Unisys's DSS offering, which focuses on asset management, reporting, and financial outcomes, is purpose-built to transition clients from traditional capital purchases to flexible life cycle models. The solution optimizes planning, procurement, warehousing, deployment, and support through persona mapping, device telemetry, and predictive analytics.
AI-Infused Solutions and Product Development
Unisys continues to invest in AI-infused solutions, including a major operating system release for its ClearPath ecosystem that eases data integration with third-party AI applications and offers an AI developer toolkit. The company also moved a quantum fraud detection solution into production with Paysafe, an online payment platform, developed in partnership with the National Quantum Computing Center (NQCC) and partially funded by the U.K. government, showcasing its advanced capabilities.
Agentic Service Desk and Workforce Transformation
The Agentic Service Desk, designed for orchestrating an elevated and more automated IT support experience, is in deployment with a second group of clients. This solution embeds Agentic Workflows and intelligent automation directly into delivery, with new integrations for NexSync and TeamViewer platforms. Unisys is also focusing on AI workforce transformation through structured learning pathways, certifications, and a skills-first AI-driven talent architecture to match talent to work and continuously learn from outcomes.
Strategic Partnerships and Industry Recognition
Unisys is collaborating more closely with key partners, including a hyperscaler in higher education, to co-develop and commercialize solutions like a bespoke application for guidance counselors. The company maintained leader rankings in market reports for data center services, cybersecurity, and AI-enabled cloud infrastructure management published by ISG and Nelson Hall, validating its market position and solution portfolio.