Detailed Narrative
Bajaj Finance reported a robust Q3 FY26, showcasing strong core operating performance despite one-time📎 charges. Core operating AUM grew by INR 23,622 crores, marking a 22% year-on-year increase. Both core profit and PAT saw a healthy 23% growth. The company maintained a strong asset quality with Net NPA at 47 basis points, and core operating ROE stood at 19.6% with ROA at 4.6%. Operating expenses to Net Interest Income (Opex to NTI) improved to 32.8%, reflecting enhanced efficiency. New loans booked reached a record 14 million, a 15% increase, and the customer franchise expanded by 4.76 million, reaching 115 million.
Key strategic actions included a proactive strengthening of the provisioning framework, with a one-time📎 accelerated ECL provision of INR 1,406 crores, elevating Stage 1 PCR from 74 bps to 98 bps. This measure is a permanent change aimed at bulletproofing the balance sheet. Additionally, a one-time📎 exceptional charge📎 of INR 265 crores was incurred due to the new labor code, with an anticipated annualized impact of INR 100-125 crores in subsequent years. An exceptional gain📎 of INR 1,416 crores from the sale of BHFL shares was also recognized.
Management provided optimistic guidance for FY26, expecting overall full-year AUM growth to be around 22-23%, with cost of funds projected to be between 7.55% and 7.60% by year-end. For FY27, credit costs are anticipated to be in the range of 165-175 basis points. The company is heavily investing in AI transformation, with plans to launch a new Consumer AI platform by May-June '27, listen to 100 million calls next year, and have all 26 products live with AI text BOTs by April-May '26. They also aim for 85-90% accuracy in auto quality checks of documents within 15 months and to deploy over 800 autonomous agents in the next fiscal.
Looking further ahead, Bajaj Finance targets a 200 million customer base in the next 3-4 years and 100 million annual loans by FY30, representing 20% of active Indian households. The company also plans to shift its hunting-to-farming customer acquisition mix from 60-40 to 40-60 over the next 3-4 years, emphasizing deeper engagement with existing customers. While acknowledging a volatile global economic environment, management expressed high confidence in their proactive strategies and the firm's resilience, ensuring sustainable growth and profitability.