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    Creditaccess Grameen Q1 FY27 earnings call

    CREDITACC
    Financial Services·24 Jul 2026
    Management Summary

    CreditAccess Grameen reported a strong Q1 FY27, achieving robust portfolio growth, normalized asset quality, and high profitability. AUM expanded by 16.4% YoY to INR 30,319 Crore, driven by new borrower additions and a scaling retail finance book. PAT surged 720% YoY to INR 493 Crore, leading to an ROA of 5.9% and ROE of 24.4%. The company maintained strong asset quality with GNPA at 2.18% and NNPA at 0.76%, while also improving its cost-to-income ratio and employee attrition rates.

    Highlights

    5
    • AUM grew 16.4% YoY and 2.5% QoQ to INR 30,319 Crore.

    • PAT grew 720% YoY to INR 493 Crore, resulting in ROA of 5.9% and ROE of 24.4%.

    • Net Interest Margin (NIM) was robust at 14.4% at the end of Q1 FY27.

    • Cost-to-income ratio improved to 29.3%, and PPOP grew 33.6% YoY to INR 873 Crore.

    • Employee attrition continued to moderate meaningfully, standing at 20.6% in Q1 FY27 against 25.8% in Q1 FY26.

    Concerns

    2
    • Potential impact of El Nino on rural cash flows needs to be closely watched over the next 2-3 months.

    • Ongoing West Asia crisis is a factor being monitored, though no discernible impact has been seen to date.

    Key financials

    Single quarter

    13 metrics
    1. 01AUM₹30,319 Cr+16.4%YoY
    2. 02Disbursements₹6,107 Cr+11.9%YoY
    3. 03Net Interest Margin14.4%
    4. 04Cost-to-Income Ratio29.3%
    5. 05PPOP₹873 Cr+33.6%YoY

    Segment breakdown

    Retail Finance Book
    20.6% Share of AUM250 bps Sequential Increase
    MFI Book
    79.4% Share of AUM
    List

    Capital allocation

    1
    high confidence
    CategoryHeadline
    Liquidity

    Cash ₹3,536 crores · Undrawn ₹2,993 crores

    Funding pipeline of INR 9,440 Crore also available. Private NCD issuance of INR 425 Crore completed during the quarter.

    Guidance & targets

    10
    CategoryTargetPriority
    AUM
    AUM
    INR 50,000 Crore
    High
    New Borrowers
    Average new borrowers per month
    1 Lakh
    High
    Pricing
    Price cut
    50 bps
    Medium
    Pricing
    Gradual price cut
    50 bps in Q3, 50 bps in Q4
    Medium
    Credit Cost
    Credit cost guidance
    3% to 4%
    High
    Profitability
    Cross-cycle ROA
    4.5%ish
    High
    Profitability
    Cross-cycle ROE
    18%-20%
    High
    Borrowing Cost
    Average borrowing cost
    around 9.3%
    Medium
    Provisioning
    Stage 1 PCR
    1.63%
    High
    Mortgage Sourcing Mix
    Internal vs External Sourcing
    60-40
    Medium

    What to watch in Q2 FY27

    4

    Revision of FY27 Guidance

    next quarter (after Q2 FY27 results)
    CurrentUnchanged, but management will revisit
    TargetPotential update to guidance

    Why it matters

    Will indicate management's confidence in sustaining Q1's strong performance and their outlook on external risks.

    However, we remain with the guidance today as it is so that we watch one more quarter before we take any further step on the guidance.

    Risks & concerns

    3
    RiskSeverity

    Potential impact of El Nino on rural cash flows

    No visible impact currently, but management will closely watch trends over the next 2-3 months.Management acknowledged

    medium

    Ongoing West Asia crisis

    No discernible impact on business to date, but it is a factor considered in credit cost guidance cushion and Stage 1 PCR assessment.Management acknowledged

    medium

    Potential for increased Stage 1 PCR due to external events

    Stage 1 PCR is currently stable at 1.63% but could increase if external factors like the West Asia crisis worsen, with a process in place to adjust.Analyst acknowledged

    low

    Q&A highlights

    8

    “See, right now, we think everything looks positive. And we don't see a reason why we should be taking into account some things that could develop at this point of time. However, we remain with the guidance today as it is so that we watch one more quarter before we take any further step on the guidance.”

    Clarifies management's current positive outlook but also their cautious approach to guidance revision, awaiting Q2 results for potential changes.

    asked by Renish from ICICI

    3 min read7 chapters

    Detailed Narrative

    01

    Strong Q1 FY27 Performance and Portfolio Growth

    CreditAccess Grameen delivered its strongest Q1 in history, marked by robust portfolio growth and profitability. AUM expanded by 16.4% YoY and 2.5% QoQ, reaching INR 30,319 Crore, despite a 6.3% TTM write-off. Disbursements for the quarter stood at INR 6,107 Crore, an 11.9% YoY increase, driven by the addition of 2.5 Lakh new borrowers, with 35% being new-to-credit. The company expects to add an average of 1 Lakh borrowers per month going forward.

    02

    Exceptional Profitability and Asset Quality

    The company reported a significant surge in PAT, growing 720% YoY to INR 493 Crore, translating into an impressive ROA of 5.9% and ROE of 24.4%. Asset quality remained strong with Gross NPA at 2.18%, Net NPA at 0.76%, and PAR 90 at 1.46%, all showing sequential improvement. The Net Interest Margin (NIM) remained robust at 14.4%, supported by improving yields and stable borrowing costs. The credit cost for the quarter was INR 212 Crore or 0.72% on a non-annualized basis, comfortably within the guided range of 3-4%.

    03

    Scaling Retail Finance and Customer Engagement

    The retail finance book continued its strategic scale-up, now constituting 20.6% of the AUM, a sequential increase of 250 bps from 18.1% in Q4 FY26. This growth reflects the deliberate graduation of high-quality vintage customers into retail products, with Unnati loan customers having an average vintage of 7.7 years and a credit score of 732. The Grameen Mahi customer app saw strong traction, onboarding 4 Lakh customers in Q1 FY27, bringing the total active base to 15.4 Lakh, representing 34.5% of the total borrower base.

    04

    Operational Efficiency and Employee Management

    Operational efficiency improved with the cost-to-income ratio standing at 29.3%, and PPOP growing 33.6% YoY to INR 873 Crore. The company expanded its network by opening 42 new branches, reaching a total of 2,276 branches across 457 districts, a 7.7% YoY growth. Employee attrition continued its downward trend, moderating to 20.6% in Q1 FY27 from 25.8% in Q1 FY26, attributed to effective hiring, internal promotion, and incentive strategies.

    05

    Liquidity and Funding Profile

    CreditAccess Grameen maintained a strong liquidity position with cash and cash equivalents of INR 3,536 Crore, representing 10.4% of total assets. The company also has access to INR 2,993 Crore in undrawn funding lines and a funding pipeline of INR 9,440 Crore. During the quarter, a private NCD issuance of INR 425 Crore was completed, further diversifying the liability base and reducing reliance on single funding sources. The CRAR stood strong at 24.9%.

    06

    Outlook on Credit Costs and Pricing Strategy

    Management indicated that Q1 FY27 credit costs were within their guided range, expecting write-off related credit costs to normalize downwards from Q2 FY27. If credit costs remain low, the company may consider passing on pricing benefits to customers in H2 FY27, potentially a 50 bps price cut by end of Q2 FY27, or gradually in Q3 and Q4. This strategy aims to balance short-term profitability with long-term cross-cycle ROA targets of 4.5% and ROE of 18-20%.

    07

    Risk Monitoring and Structural Guardrails

    The company is closely monitoring potential risks from the ongoing West Asia crisis and the impact of El Nino on rural cash flows, though no discernible impact has been observed to date. Structural guardrails like the MFIN regulations and the internal Behavioral Risk Engine (BRE) are in place to ensure customer leverage remains controlled and credit policy is fine-tuned at product, customer, and geography levels, contributing to sustained asset quality. Stage 1 PCR is expected to remain range-bound at 1.63% unless external factors worsen.

    This is an AI-generated summary of a publicly available earnings call transcript.