Skip to content

    eClerx Services Limited

    ECLERX
    Services·27 Oct 2025
    Management Summary

    eClerx Services delivered a strong Q2 FY26, marked by robust sequential growth in revenue, EBITDA, and PAT, alongside significant margin expansion. The company secured $46 million in deal wins and saw improvements in operational metrics like DSO and utilization. However, management anticipates Q3 margins may soften due to currency appreciation, and the Fashion & Luxury segment remains a watch item.

    Highlights

    6
    • Q2 operating revenue grew 5.7% sequentially in USD to $115.5 million, and 7.5% sequentially in INR to INR 10,049 million.

    • EBITDA margin expanded by 400 bps sequentially to 28.8%, with 270 bps from FX, 60 bps from delivery, and 10 bps from G&A.

    • PAT for Q2 increased 29% sequentially to INR 1,832 million, achieving a margin of 17.7%.

    • H1 FY26 USD operating revenue grew 17% Y-o-Y to $225 million, and H1 PAT grew 29% Y-o-Y to INR 3,249 million.

    • Net operating cash flow showed sharp improvement to INR 3,137 million, with EBITDA conversion at 105%.

    • DSO improved to 76 days, and utilization increased by about 2%.

    Concerns

    3
    • Q3 margins are expected to be 'not as strong as Q2' due to the recent appreciation of the Indian Rupee.

    • The Fashion & Luxury vertical continues to remain under pressure, with Q3 revenues of top fashion houses declining or staying flat.

    • Attrition increased to 20% compared to Q1, which is typical after annual pay hikes and bonuses.

    Key financials

    Single quarter

    12 metrics
    1. 01Operating Revenue (USD)115.5 Mn+5.7%QoQ
    2. 02Operating Revenue (INR)10,049 Mn+7.5%QoQ
    3. 03EBITDA2,983 Mn+27%QoQ
    4. 04EBITDA Margin28.8%
    5. 05PAT1,832 Mn+29.0%QoQ

    Capital allocation

    1
    high confidence
    CategoryHeadline
    Buyback

    ₹300 crores

    Max ₹4,500/sh

    Guidance & targets

    5
    CategoryTargetPriority
    Margin
    Overall Margin Range
    24% to 28%
    High
    Margin
    Q3 Margin Strength
    not as strong as Q2
    High
    Growth
    ACV Number
    higher than last year
    High
    Growth
    Segment Growth Position
    top quartile
    Medium
    Operational
    Roll-off Rate
    15% to 20%
    High

    What to watch in Q3 FY26

    5

    Q3 Margin Performance

    next quarter
    Current28.8% in Q2 FY26
    TargetNot as strong as Q2

    Why it matters

    To verify the impact of INR appreciation on profitability as guided by management.

    We expect that Q3 margins will not be as strong as Q2, given that the INR has appreciated recently.

    Risks & concerns

    4
    RiskSeverity

    Q3 margin compression due to INR appreciation

    Q3 margins are expected to be lower than Q2 due to the recent appreciation of the Indian Rupee, which was a primary contributor to Q2 margin expansion.Management acknowledged

    medium

    Pressure in Fashion & Luxury vertical

    The Fashion & Luxury segment continues to face headwinds, with Q3 revenues of top fashion houses declining or staying flat, though analysts believe the industry is near the bottom.Management acknowledged

    medium

    Increased attrition post annual pay hikes

    Attrition increased to 20% compared to Q1, which is a typical seasonal effect following annual pay hikes and bonuses.Management acknowledged

    low

    Macroeconomic challenges

    There are macroeconomic issues (trade, tariffs) outside of the company's control, though the pipeline remains robust and strong.Management acknowledged

    medium

    Q&A highlights

    8

    “No. I mean, there wasn't any one-time projects that led to the growth in Q2. ... I think from September 30, the INR is appreciated by about 0.5% and that's the only reason that makes us feel that margin performance may not be as strong in Q3 as in Q2.”

    Clarifies that Q2 growth was organic and explains the primary reason for expected Q3 margin softness.

    asked by Abhishek Bhandari

    2 min read7 chapters

    Detailed Narrative

    01

    Q2 FY26 Financial Performance Highlights

    eClerx Services reported a strong Q2 FY26, with operating revenue reaching $115.5 million, marking a sequential growth of 5.7%. In INR terms, operating revenue was INR 10,049 million, up 7.5% sequentially. Profitability also saw significant improvement, with EBITDA at INR 2,983 million (28.8% margin) and PAT at INR 1,832 million (17.7% margin), representing sequential increases of 27% and 29% respectively.

    02

    H1 FY26 Performance Overview

    For the first half of FY26, the company's USD operating revenue stood at $225 million, reflecting a robust 17% year-on-year growth. In INR terms, H1 operating revenue was INR 19,394 million, growing 20% year-on-year. PAT for H1 FY26 also demonstrated strong performance, increasing by 29% year-on-year to INR 3,249 million, underscoring consistent financial delivery.

    03

    Deal Wins and Client Diversification

    The company secured $46 million in deal wins during Q2 FY26. Analytics and automation services grew 6% over the previous quarter. Client concentration improved, with the top 10 concentration reducing by 0.5%, and 90 clients now contributing $0.5 million or more in revenue, indicating successful client diversification efforts.

    04

    Margin Drivers and Q3 Outlook

    EBITDA margin expanded by 400 basis points sequentially, driven by 270 bps from favorable foreign exchange movements, 60 bps from delivery efficiencies (utilization and onshore/offshore mix), and 10 bps from G&A. However, Q3 margins are anticipated to be 'not as strong as Q2' due to the recent appreciation of the Indian Rupee. Despite this, the overall margin outlook for the year remains within the 24% to 28% range.

    05

    Industry Vertical Performance and Strategy

    Growth was exceptionally strong in emerging businesses due to operations going live for F&A clients, and also robust in CMT and HiTech. BFSI grew modestly, while the Fashion & Luxury segment remains under pressure, with top fashion houses experiencing flat or declining Q3 revenues. The company continues to focus on cross-selling, upselling, and leveraging technology and domain expertise across all verticals, with a particular emphasis on emerging clients.

    06

    Capital Allocation: Buyback Announcement

    The Board approved a buyback of INR 300 crores, which will be subject to shareholder approval. The announced price of INR 4,500 per share is a minimum, and the final price can be increased after shareholder approval. This buyback is part of the company's capital allocation policy to return 50% of cash to shareholders over a 12-18 month period if not required for business use.

    07

    Operational Metrics and Employee Management

    Net operating cash flow significantly improved to INR 3,137 million, with an EBITDA conversion metric of 105%, largely due to improved DSO of 76 days and the absence of prior quarter's gratuity fund contributions and annual bonus payments. Utilization increased by approximately 2% as Q1 hires became billable. Attrition, however, rose to 20% compared to Q1, which is attributed to the usual post-annual pay hike and bonus period.

    This is an AI-generated summary of a publicly available earnings call transcript. It is for informational purposes only and does not constitute investment advice, a recommendation, or an endorsement. inve.money is not a SEBI-registered investment advisor. Please consult a qualified financial advisor before making any investment decisions.