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    Medplus Health Services Q4 FY26 earnings call

    MEDPLUS
    Consumer Services·21 May 2026
    Management Summary

    Medplus Health reported a strong Q4 FY26, driven by robust pharmacy revenue growth and healthy SSSG for mature stores. The company continued its aggressive store expansion, adding 218 net new stores in the quarter, and clarified its zero-debt status. While private label growth is expected to resume, management acknowledged store closures and the inherent inventory risk for private label products.

    Highlights

    5
    • Consolidated revenue for Q4 FY26 stood at ₹1,864.4 crores, with pharmacy operations growing 23.4% YoY.

    • Consolidated operating EBITDA for the quarter was ₹107.6 crores, achieving a 5.8% margin.

    • The company achieved a net addition of 218 stores in Q4, bringing the total store count to 5,330.

    • Same-store sales growth (SSSG) for stores older than 12 months was a strong 17.8%.

    • FY26 operating cash flows were ₹495.6 crores, with an OCF by operating EBITDA ratio of 135.5%.

    Concerns

    3
    • Store closures included 77 outlets in Q4, with some related to underperforming stores and new franchisee withdrawals.

    • Private label sales constituted 22% of total revenues in Q4, with management noting a previous stagnation due to incentive restructuring.

    • The entire inventory risk for private label products, including expiry and write-off, remains on the company's books.

    What Changed1

    vs Q1 FY27

    Risks discussed4 → 3 (-1)
    Key financials

    Metrics

    6

    Periods

    2

    Headline

    5
    • Consolidated Revenue
      ₹1,864.4 Cr
    • Consolidated Operating EBITDA
      ₹107.6 Cr
    • Operating EBITDA Margin
      5.8%
    • SSSG (>12 months stores)
      17.8%
    • Total Store Count
      5,330 stores

    FY26

    1
    • Operating Cash Flow
      ₹495.6 Cr

    Segment breakdown

    Pharmacy Operations
    23.4% Revenue Growth₹102.2 Cr Operating EBITDA5.6% Operating EBITDA Margin
    Diagnostics
    ₹130.99 Cr Revenue (FY26)₹19.6 Cr Operating EBITDA (FY26)₹34.78 Cr Revenue (Q4 FY26)₹28.08 Cr Revenue (Q4 FY25)23.9% Revenue Growth (Q4 YoY)₹5.31 Cr Operating EBITDA (Q4 FY26)15.3% Operating EBITDA Margin (Q4 FY26)₹3.43 Cr Operating EBITDA (Q4 FY25)54.8% Operating EBITDA Growth (Q4 YoY)
    List

    Capital allocation

    2
    high confidence
    CategoryHeadline
    Capex

    Capex disclosed

    Debt

    Debt disclosed

    Guidance & targets

    5
    CategoryTargetPriority
    Store Count
    Net new store additions
    800
    High
    Profitability
    Operating EBITDA Margin
    5.7% to 5.8%
    Medium
    Volume
    SSSG
    9% to 10%
    High
    Inventory
    Warehouse Inventory Holding Period
    30 days to 33 days
    High
    Store Modernization
    Stores to upgrade/modernize
    600-plus
    High

    What to watch in Q1 FY27

    5

    FY27 Net New Store Additions

    FY27
    Current618 net additions in FY26
    Target800 net new stores

    Why it matters

    Indicates the pace of network expansion and growth strategy execution.

    For FY27, company plans to open 800 net new stores, including franchisee outlets.

    Risks & concerns

    3
    RiskSeverity

    Franchisee store closures due to unmet expectations

    New business entrepreneurs may close stores if their initial expectations are not met, leading to closures within the first two months.Management acknowledged

    medium

    Inventory risk for private label products

    The entire inventory risk, including expiry and write-off, for private label products is borne by the company.Management acknowledged

    medium

    Balancing branded vs. private label offerings

    The company needs to carefully balance the growth of private label products with offering a full range of branded products to avoid customer dissatisfaction.Management acknowledged

    low

    Q&A highlights

    8

    “In terms of our store closures, this quarter, we had a few stores also closed down, which relates to the performance. We waited for three-year plus stores and where we felt that we were not able to revise them to the level of the company's expectation, around 26 to 27 stores we closed down.”

    Analyst raised concern about increasing store closures; management clarified reasons including underperforming stores and new franchisee exits.

    asked by Sanjay

    2 min read7 chapters

    Detailed Narrative

    01

    Q4 FY26 Financial Performance Overview

    Medplus Health reported a consolidated revenue of ₹1,864.4 crores for Q4 FY26, with pharmacy operations growing by 23.4% year-on-year. The consolidated operating EBITDA stood at ₹107.6 crores, translating to a 5.8% margin. The diagnostics segment also showed strong growth, with Q4 FY26 revenue at ₹34.78 crores, up 23.86% YoY from ₹28.08 crores in Q4 FY25, and operating EBITDA of ₹5.31 crores, a 54.81% YoY increase.

    02

    Store Network Expansion and Performance

    The company's store network expanded to 5,330 stores by the end of Q4 FY26, adding 218 net new stores during the quarter and 618 net additions for the full year. The total square footage grew to over 2.8 million, with an average store size of 528 square feet. Same-store sales growth (SSSG) for mature stores (older than 12 months) was a robust 17.8%, indicating strong organic performance from established outlets.

    03

    Private Label Strategy and Mix

    Private label sales contributed 22% to total revenues in Q4 FY26, split between 11.4% from pharma and 10.6% from non-pharma products. Management confirmed that the guidance for private label growth is back on track after restructuring incentives. The company is also pursuing backward integration where possible, manufacturing items like bakery products, cleaning liquids, and other non-pharma goods to enhance its private label offerings.

    04

    Franchisee Model Development and Financials

    MedPlus is actively expanding its franchisee model, with 310 franchisee stores added in FY26, contributing to the total 800 net new stores planned for FY27. The company invests approximately ₹10 lakhs per store for capex, while franchisees purchase inventory outright from MedPlus, allowing MedPlus to retain a 9.5-10% margin on these sales. Management noted that some franchisee store closures occur as new entrepreneurs' expectations are not always met.

    05

    Working Capital and Inventory Management

    Net working capital for Q4 FY26 was 53 days. Warehouse inventory stood at 30 days, with a target sustainable range of 30-33 days. Inventory levels for first-year stores were 112 days, while for stores older than 12 months, it was 36 days. The company bears the entire inventory risk for private label products, including expiry and write-off.

    06

    FY27 Outlook and Key Targets

    For FY27, MedPlus plans to open 800 net new stores, including franchisee outlets. The company aims to stabilize its operating EBITDA margin at 5.7-5.8% in the next year before continuing to grow. Management expects to maintain a same-store sales growth (SSSG) of at least 9-10% on an annual basis. Additionally, there is a project to upgrade or modernize over 600 stores in the current year to accommodate more products.

    07

    Zero-Debt Status and Lease Accounting Clarification

    Management clarified that the INR120 crores reported as interest expense is entirely related to lease accounting under Ind AS. They explicitly stated that there is no external loan in the company's books, confirming MedPlus as a 'zero-debt company.' This distinction is crucial for understanding the company's financial leverage and capital structure.

    This is an AI-generated summary of a publicly available earnings call transcript.