Detailed Narrative
Q3 FY25 Performance Overview and Revenue Dip
Network People Services Technologies Ltd. reported a substantial decline in Q3 FY25 revenues, reaching Rs. 23.23 crores. This marks a significant decrease from Rs. 68.97 crores in Q2 FY25 and Rs. 31.39 crores in Q3 FY24. Despite the revenue contraction, the company maintained healthy profitability, with EBITDA at Rs. 8.21 crores (35.33% margin) and PAT at Rs. 5.14 crores (22% PAT ratio). For the nine months consolidated period, NPST still achieved robust growth, with revenue up 78%, EBITDA up 96%, and PAT up 133%.
Impact of Cooperative Bank Policy Changes and Mitigation
The primary reason for the Q3 revenue dip was policy changes at a cooperative bank, which served as NPST's main source in the payment platform vertical. This regulatory shift led to a halt in the acquiring business for cooperative banks, impacting the entire quarter and spilling over into January 2025. To mitigate this risk, NPST has diversified its payment platform by onboarding private sector and payments banks, with two small finance banks also in the pipeline, and the acquiring business has now restarted.
Strategic Diversification and New Business Verticals
NPST aggressively pursued diversification by fast-tracking new product launches and market entries. Key initiatives include RegTech, an AI/ML engine for fraud prediction and compliance, which was recently awarded at the Bharat Fintech Summit. The company also launched a UPI credit line, already live with Canara Bank, and is part of two more tenders. Additionally, BBPS was launched last quarter, and efforts in offline payments (QR and Soundbox solutions) are progressing, with a target to manage 1 million Soundboxes through its platform.
FY25 Guidance Revision and FY26 Outlook
Management acknowledged that achieving the previously stated 75% revenue growth guidance for FY25 is now 'difficult' due to the Q3 impact and spillover. While a specific revised number was not provided, clarity is expected by the end of Q4. For FY26, the company's aspiration remains to maintain a growth rate of '75%-odd', with existing business expected to contribute 85-90% and new portfolios adding 10-15% to the P&L.
International Market Entry and TimePay App Challenges
NPST is expanding its footprint internationally, with plans to open its first office in Dubai by March 2025, focusing on the Middle East and African markets as a payment expert and software provider. Domestically, the TimePay app faced user complaints regarding money getting stuck and UI issues. Management acknowledged these challenges, attributing them to the app's push towards monetization, and confirmed that a dedicated product tech team is actively revamping the solution, with all compliance-related complaints already settled.