SBI Cards — Q4 FY26 earnings call

Call held 27 Apr 2026

Management summary

SBI Cards reported a strong Q4 and FY26, with total revenue growing 11% and PAT 13% for the full year. Overall spends saw robust 31% YoY growth in Q4, and asset quality improved significantly with GNPA reducing to 2.41%. The company maintained its position as the second largest credit card issuer with 18.6% market share. However, the cost-to-income ratio was impacted by higher corporate spends, and a slight downward bias is expected in revolve rates for FY27.

Highlights

  • Total Revenue for FY26 was INR20,708 crores, registering 11% growth Y-o-Y.

  • Profit after tax for FY26 was INR2,167 crores with a 13% growth Y-o-Y.

  • Overall spends in Q4 FY '26 exceeded INR1.15 trillion with a strong 31% growth Y-o-Y.

  • GNPA for the quarter was reduced by 46 basis points quarter-over-quarter to 2.41%.

  • ROA for FY '26 was 3.2%, 11 bps higher Y-o-Y.

  • Cost of funds during Q4 was 6.4%, lower by 82 basis points Y-o-Y.

Concerns

  • ROE for FY '26 was 14.6%, lower by 5 basis points Y-o-Y.

  • Cost-to-income ratio for FY '26 was 55.3%, impacted by higher operating expense on account of higher corporate spends.

  • Revolve rates have been in the range of 22% to 24% over the last 2 years, and we expect this to have a slight downward bias in FY '27.

Key financials

  1. Total Revenue ₹5,187 Cr +7%YoY
  2. PAT ₹609 Cr +14%YoY
  3. Receivables ₹56,926 Cr +2%YoY
  4. Cost of Funds 6.4% -0.82%YoY
  5. NIM 11.1%
  6. Cost-to-Income Ratio 57.2%
  7. Gross Credit Cost 7.7% -0.55%QoQ
  8. GNPA 2.4% -0.46%QoQ
  9. Capital Adequacy Ratio 25.5%
  10. ROA 3.6% +0.29%YoY
  11. ROE 15.6% +0.08%YoY

What they filed

Q1 FY27: revenue up 3.4%, net profit up 19.4% against the same quarter last year.

₹ Cr · quarterly
Line itemQ2 FY25Q3 FY25Q4 FY25Q1 FY26Q2 FY26Q3 FY26Q4 FY26Q1 FY27
Revenue4,421 4,619 4,674 4,877 4,961 +12%5,127 +11%4,934 +6%5,041 +3%
Net profit404 383 534 556 445 +10%557 +45%609 +14%664 +19%
How to read this

₹ crore, as filed. The percentage beside a figure is the change against the same quarter a year earlier — never the quarter before, which would make every seasonal business look like it collapses and booms each year.

Capital allocation

high confidence
  • Dividend ₹2.5/share (interim)
    This financial year, we also declared an interim dividend of INR2.50 per equity share, enhancing shareholder value.
  • Liquidity Liquidity disclosed The company maintains adequate capital and provision buffers and is underleveraged, ready to pursue profitable growth.
    At the same time, with adequate capital and provision buffer, we do not foresee any significant impact in the coming quarter. Our capital adequacy ratio for Q4 was strong at a comfortable level of 25.5%.

Guidance & targets

New Accounts

  • New Account Acquisition New Accounts · per quarter · High confidence 9 lakh to 1 million
    We have mentioned during our previous earnings call that we will target acquisition of 9 lakh to 1 million for the quarter, and we have ended this quarter with around 9.17 lakhs.

    — Salila Pande

Profitability

  • Revolve Rates Profitability · FY '27 · Medium confidence slight downward bias
    Revolve rates have been in the range of 22% to 24% over the last 2 years, and we expect this to have a slight downward bias in FY '27.

    — Salila Pande

  • NIM Profitability · next year · Medium confidence remain stable
    We expect NIM to remain stable, though at risk from any significant increase in cost of fund as a result of uncertain macroeconomic conditions.

    — Salila Pande

  • ROA Profitability · medium term · High confidence 4-4.5%
    we are aiming towards 4% to 4.5% of ROA in the medium term. And that is achievable and we are working towards it.

    — Salila Pande

Credit Cost

  • Credit Cost Moderation Credit Cost · FY '27 · Medium confidence moderate further
    We expect the credit cost to moderate further in FY '27.

    — Salila Pande

Efficiency

  • Cost-to-Income Ratio Efficiency · next year · High confidence 55-58%
    So, we expect the cost to income to be in the range of 55% to 58% for the next year as well.

    — Rashmi Mohanty

Market context

  • Real GDP Growth Economy · FY '26-'27 · High confidence around 6.9%
    The Indian economy continues to demonstrate resilience despite ongoing geopolitical uncertainties with real GDP projected to grow at around 6.9% for the financial year '26-'27.

    — Salila Pande

What to watch in Q1 FY27

Revolve Rate Trend

FY '27
Current 22-24%
Target Slight downward bias

Why it matters

Monitoring the actual trend of revolve rates is crucial as it directly impacts interest income and overall profitability.

Revolve rates have been in the range of 22% to 24% over the last 2 years, and we expect this to have a slight downward bias in FY '27.

Risks & concerns

  • Macroeconomic and Geopolitical Uncertainty

    medium

    Uncertain macroeconomic conditions and geopolitical turmoil pose risks to NIM stability and credit cost moderation, requiring vigilance.

    Management acknowledged

  • Downward Bias in Revolve Rates

    medium

    Expected slight downward bias in revolve rates for FY27 could impact profitability, necessitating compensation through installment lending and other fee income.

    Management acknowledged

  • Industry-wide Asset Quality Issues

    low

    Past asset quality issues across the industry have led to tighter underwriting standards, resulting in comparatively muted cards-in-force growth.

    Management acknowledged

Q&A highlights

6 direct
New Account Addition Strategy Direct
We have mentioned during our previous earnings call that we will target acquisition of 9 lakh to 1 million for the quarter, and we have ended this quarter with around 9.17 lakhs. So we are on track, and we have said that the growth will be calibrated. We look at the next quarter acquisition to be somewhere in the similar range. And continue with adding high-value, good quality customers, which ultimately add value to the overall financials of the company.

Analyst questioned lower new account additions; management clarified focus on calibrated growth and high-value customers, maintaining acquisition targets.

Asked by Ajmera

Cost-to-Income Ratio Outlook Direct
So, the change has largely been on account of the corporate spends, because the corporate spends this year have been way higher than what they were last year. And as you can see from the deck, there's a substantial increase in the corporate spend during this year as compared to the last year. they basically add a few percentage points on the cost to income. Next year, growth will be a very BAU kind of a growth, we don't expect a very significant increase in the cost to income because of the corporate spend. And so it will largely be the BAU revenue and the cost line, which will determine the cost-to-income ratio.

Analyst questioned the increase in cost-to-income ratio; management attributed it to corporate spends and provided guidance for next year.

Asked by Ajmera

Revolver Mix and Profitability Protection Direct
But let's say, 22 becomes 19 or 20 hypothetically. What's the game plan here really? Do we start massively cutting our reward points, etcetera, for everyone? Do we hike the revolver fee further from 3.75 to 4. My question is how do we protect profitability in a hypothetical scenario where revolver, say, falls to 20 or below? ... Our first attempt that we will do is to compensate it through the installment lending portfolios rather than cutting a rewards program or doing something else.

Analyst probed how profitability would be maintained given an expected downward bias in revolver rates; management outlined a strategy focused on installment lending.

Asked by Piran Engineer

Cost of Funds Repricing Partial
Yes, on the cost of funds, just for next 1 to 2 quarters, do we still have room to reprice our borrowings so that the cost of funds can still decline? ... As we've stated earlier a that our borrowings do reprice anywhere in a 60- to a 90-day bucket. So yes, there will be some repricing that will happen over the next quarter or so, yes. ... Okay. I don't know about that right now. That's what I said earlier in the an answer to the earlier question as well. It all depends upon where we see the rates given the macro environment.

Analyst sought clarity on short-term cost of funds trajectory; management confirmed repricing but was cautious on declining costs due to macro uncertainty.

Asked by Zhixuan Gao

Other Income One-off Components Direct
Yes. Other income is up 60% year-on-year, used to be INR100-odd crores. ... Yes, I got it. So this year in the other income, there have been some one-offs as well, which we have disclosed in the exchange filing on account of certain provision release and another provision around the tax matter, where that number has been added to the other income for FY26. And therefore, when you look at year-on-year for the quarter, that number is higher

Analyst questioned the sustainability of the 60% YoY other income growth; management clarified it included one-off items from provision release and tax matters.

Asked by Zhixuan Gao

Receivables Growth and Asset Growth Guidance Partial
So how do you view your near-term growth because of uncertainties and also because of lack of festive season, growth is likely to remain subdued in the near-term, right, 1 to 2 quarters, and then we look forward to the festive pickup. Is that the correct assessment? ... So Mahrukh, right now, we are not giving any guidance on asset growth. And if you recall in the last earnings call, we had said that the asset growth will follow card acquisition growth. So we are building on card acquisition, and we expect that the asset growth will follow the card acquisition growth.

Analyst questioned slow receivables growth and asked for asset growth guidance; management reiterated no specific guidance but linked it to card acquisition.

Asked by Mahrukh Adajania

Provisioning Reversal and Management Overlay Direct
And regarding the provisioning reversal, so we had INR47 crores of credit cost reversal, right? And we've seen that in the past few quarters as well. So you have write-offs which are possibly coming down and then you are seeing a reversal on provisions. Is that likely to continue? ... So Mahrukh, we wrote back INR47 crores this quarter. But as we mentioned, INR220 crores of management overlay is being retained. To a very large extent, the overall ECL number is a function of stocks in Stage 2, Stage 3 and the provision rates.

Analyst questioned the sustainability of provisioning reversals; management explained it was due to reduced Stage 2/3 balances but maintained a significant management overlay for risks.

Asked by Mahrukh Adajania

Salaried vs. Self-Employed Sourcing Mix Direct
So do you intend to increase sourcing in the self-employed segment or it's a conscious choice to slow down that? ... As from the beginning of the call, we are mentioning that we were quite selective in our selection of the customer due to our asset quality or other portfolio management. So we are mindful while selecting the customer and onboarding for the card. So in the last quarter, it was shown that good customers are from the salaried one. That's why we onboarded them. So it is not as that we are declining self-employed customer, but whatever good customers are coming, we are onboarding them.

Analyst questioned the high proportion of salaried customers in new sourcing; management clarified it's a conscious choice based on asset quality and selective onboarding of good customers.

Asked by Pranuj Shah

3 min read 7 chapters

Detailed narrative

Strong Financial Performance in FY26

SBI Cards reported robust financial growth for FY26, with total revenue reaching INR20,708 crores, an 11% increase year-on-year, and profit after tax growing 13% to INR2,167 crores. The company's interest-earning assets stood at 54% of receivables, and Net Interest Margin (NIM) improved by 31 basis points year-on-year to 11.2% for FY26. For Q4 FY26, total revenue was INR5,187 crores (7% YoY growth) and PAT was INR609 crores (14% YoY growth).

Robust Spends Growth and Market Position

Overall spends in Q4 FY26 exceeded INR1.15 trillion, demonstrating a strong 31% year-on-year growth. For the full year, retail spends reached a record INR3.54 trillion, up 15% YoY. SBI Cards maintained its position as the second largest credit card issuer in the country, holding an 18.6% market share in cards-in-force and an 18.1% spends market share for FY26. Online spends contributed 62.5% to total retail spends in FY26, and UPI on credit card usage grew 10% in Q4 FY26.

Significant Improvement in Asset Quality

The company showed marked improvement in asset quality, with Gross Non-Performing Assets (GNPA) reducing by 46 basis points quarter-on-quarter to 2.41%. NPA stock decreased by INR268 crores QoQ to INR1,370 crores, and Stage 2 balances also saw a reduction of INR149 crores QoQ to INR2,090 crores. Gross credit cost improved by 55 basis points QoQ to 7.7%. Management expects credit costs to moderate further in FY27, while retaining an INR220 crores ECL overlay due to geopolitical uncertainties.

Calibrated Growth Strategy and Acquisition

SBI Cards added 917,000 new accounts in Q4 FY26, aligning with its target of 9 lakh to 1 million acquisitions per quarter. The sourcing mix for FY26 was 54% from open market and 46% from banca channels. Management emphasized a focus on high-value, good quality customers and leveraging the Banca channel for new-to-credit acquisitions, while acknowledging industry-wide underwriting tightening due to past asset quality issues.

Cost-to-Income Ratio and Revolve Rate Dynamics

The cost-to-income ratio for FY26 was 55.3%, impacted by higher corporate spends, with a Q4 ratio of 57.2%. Management guided for a 55-58% range for FY27, expecting stability. Revolve rates, which have been in the 22-24% range over the last two years, are anticipated to have a slight downward bias in FY27. The company plans to offset this potential impact primarily through increased focus on building its EMI book and exploring other fee income sources.

Capital Adequacy and Shareholder Returns

The company reported a strong Capital Adequacy Ratio of 25.5% for Q4 FY26, indicating a robust financial position. An interim dividend of INR2.50 per equity share was declared, reflecting the Board's commitment to rewarding shareholders. Management highlighted that the company is underleveraged and has abated asset quality issues, allowing for shareholder returns while maintaining adequate buffers for future growth.

Outlook and Strategic Focus

SBI Cards remains optimistic about India's consumer credit and digital payments ecosystem, aiming for a 4-4.5% ROA in the medium term. The company is investing in AI/ML for product development and service delivery, aiming to harness its full potential in FY27. Management is vigilant regarding geopolitical and economic landscapes, ready to adapt its strategy while pursuing profitable growth with adequate buffers.

This is an AI-generated summary of a publicly available earnings call transcript.