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    SMARTWORKS

    SMARTWORKSGood
    Services·7 Nov 2025
    Management Summary

    Smartworks delivered a strong Q2 FY26, marking its second quarter as a listed company, with robust revenue and EBITDA growth. The company highlighted its asset-light model, improving ROCE, and strong cash generation. Strategic focus remains on large enterprise clients, Global Capability Centers (GCCs), and expanding its managed campus model, despite a temporary dip in retention rate due to re-leasing at higher yields.

    Highlights

    8
    • Revenue stood at ₹425 crores, growing 21% YoY and 12% QoQ.

    • Normalized EBITDA rose 46% YoY to ₹70 crores, with a 16.4% normalized EBITDA margin.

    • Annualized ROCE improved to 14.3%, the highest in the company's history.

    • Net-debt-negative at ₹59 crores, with normalized operating cash flow of ₹62 crores.

    • Total footprint reached 12.7 million sq ft across 14 cities, serving 760+ clients.

    • Committed rental revenue stands in excess of ₹4,400 crores.

    • 1,000-plus-seats cohort now makes up 35% of rental revenue, tripling from 12% three years ago.

    • Retention rate for Q2 FY26 was 74%, compared to 94.5% in Q1, attributed to voluntary churn for higher yields.

    Key financials

    Single quarter

    12 metrics
    1. 01Revenue₹425 Cr+21%YoY
    2. 02Normalized EBITDA₹70 Cr+46%YoY
    3. 03Normalized EBITDA Margin16.4%
    4. 04PBT₹25 Cr+40%QoQ
    5. 05PBT Margin5.8%

    Guidance & targets

    12
    CategoryTargetPriority
    Revenue
    Revenue Growth
    30%-plus
    High
    Revenue
    Ancillary Revenue Growth
    double
    High
    Revenue
    GCC Revenue
    double
    High
    Revenue
    Other Business Revenue
    scale up
    Medium
    Profitability
    ROCE
    double
    High
    Profitability
    EBITDA Growth
    faster than revenue
    High
    Profitability
    Center-level EBITDA Margin
    23% to 24%-odd
    High
    Capacity
    New Operational Supply
    1 million sq.ft.
    High
    Capacity
    Maturing Capacity
    1.4 million sq.ft.
    High
    Capacity
    Annual Growth in Sq Ft
    2.5 to 3 million square foot
    High
    Client Retention
    Retention Rate
    upwards of 80-85%
    Medium
    Capex
    Annual Growth without Funding
    25%-30%
    High

    Risks & concerns

    3
    RiskSeverity

    Temporary impact on OCF-to-EBITDA due to security deposit payout for new capacity

    New capacity additions require security deposit payouts, temporarily impacting OCF-to-EBITDA, but are for higher future growth.Management acknowledged

    medium

    Impact of new, immature centers on overall EBITDA margins

    New centers drag down overall blended margins during their ramp-up phase (first 8-12 months) until they mature.Management acknowledged

    medium

    Voluntary churn from COVID-era contracts impacting retention rate

    Retention rate dropped to 74% in Q2 due to voluntary churn of COVID-era clients, but this is strategic to re-lease at higher yields, with retention expected to normalize to 80-85%.Management acknowledged

    medium

    Q&A highlights

    3

    “while we do not comment on individual deals, two large renewals ended in Q2, which came from the COVID period. Both spaces have been leased at higher yields, which is largely driving this healthy churn and explains the retention. We expect the retention in foreseeable future to continue upwards of 80-85%, and at the same time, we will continue having some healthy voluntary churn as well in this.”

    Addresses a key operational metric decline, explaining it as a strategic move to optimize yields rather than a demand issue, and provides future outlook.

    asked by Girish Choudhary

    3 min read7 chapters

    Detailed Narrative

    01

    Q2 FY26 Financial Performance Overview

    Smartworks reported a strong Q2 FY26, with revenue reaching ₹425 crores, marking a 21% year-on-year and 12% quarter-on-quarter growth. Normalized EBITDA increased by 46% YoY to ₹70 crores, achieving a 16.4% normalized EBITDA margin. The company's PBT stood at ₹25 crores, up 40% QoQ, with the PBT margin expanding to 5.8% from 4.6% in Q1. Annualized ROCE improved to 14.3%, the highest in the company's history, reflecting capital discipline and operating leverage.

    02

    Strategic Growth and Market Leadership

    As the largest Pan-India managed office platform, Smartworks continues to lead India's managed workspace evolution. Its total super-built-up area reached 12.7 million square feet across 14 cities, serving over 760 clients. The mature portfolio, comprising 7.5 million square feet, operates at an 88% occupancy with a committed occupancy above 93%. The company aims to continue growing at 30%-plus in the near-term, supported by its ability to add 2.5 to 3 million square feet of space annually.

    03

    Managed Campus Model and Client Strategy

    Smartworks' managed campus model, transforming bare shell buildings into tech-enabled ecosystems, differentiates it in the market. Large enterprise deals are a key driver, with the 1,000-plus-seats cohort now contributing 35% of rental revenue, tripling from 12% three years ago. Rentals from multi-city clients account for over 30% of revenue, indicating strong client stickiness. The company's landlord base has also strengthened, with 24% of its portfolio now from institutional developers like DLF and Hiranandani.

    04

    GCC Opportunity and SmartVantage Platform

    Global Capability Centers (GCCs) are a significant growth driver, currently contributing over 15% to rental revenue, with an expectation to double in the next couple of years. To capture this demand, Smartworks launched 'SmartVantage,' a dedicated GCC enablement platform offering end-to-end solutions beyond just workspace, including compliance, technology, and partnerships. This platform positions Smartworks to capture a meaningful share of the estimated 50-55 billion square feet of new office demand from GCCs over FY26-27.

    05

    Operational Efficiency and Asset-Light Model

    The company's asset-light model continues to demonstrate efficiency, with gross debt reduced by nearly 45% since its IPO. Normalized operating cash flow stood at ₹62 crores, with an OCF-to-EBITDA ratio close to 1x. Corporate costs as a percentage of revenue from operations declined from 13.8% in 2022 to 7.9% in H1 FY26. Smartworks expects to transition into a self-sustaining CAPEX model, enabling 25%-30% annual growth without additional funding, by focusing CAPEX on interiors rather than property acquisition.

    06

    Supply Expansion and Demand Outlook

    Smartworks has strengthened its supply visibility, with a signed-up portfolio of up to 14 million sq ft and clear visibility for FY26 and FY27. In H2 FY26, the company expects 1 million sq ft of new operational supply and 1.4 million sq ft of existing capacity to mature. The industry is projected to see 15-18 million sq ft of new flex space absorption annually. Smartworks' strategy of taking large individual buildings (400,000-500,000 sq ft) allows it to meet demand even in mature cities with limited supply.

    07

    Retention and Churn Dynamics

    The retention rate for Q2 FY26 was 74%, a decrease from 94.5% in Q1. Management clarified this was a 'voluntary churn' for clients who signed during the COVID period at lower rates, allowing Smartworks to re-lease spaces at higher yields. This strategic churn is expected to continue over the next few quarters. However, committed occupancy remains high at 88%, and the company expects the retention rate to normalize upwards of 80-85% in the foreseeable future.

    This is an AI-generated summary of a publicly available earnings call transcript. It is for informational purposes only and does not constitute investment advice, a recommendation, or an endorsement. inve.money is not a SEBI-registered investment advisor. Please consult a qualified financial advisor before making any investment decisions.