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    Spandana Sphoort

    SPANDANA
    Financial Services·5 May 2026
    Management Summary

    Spandana Sphoorty Financial Limited achieved a significant turnaround in Q4 FY26, reporting a PAT of INR5 crores and a PBT of INR8 crores, marking a return to profitability after six quarters. The company demonstrated strong AUM growth of 12% QoQ to INR4,400 crores, coupled with improved asset quality metrics (GNPA 3.8%, NNPA 0.73%) and robust collection efficiency. While NIM contracted to 9.9%, management is focused on sustainable growth, operational efficiency, and the launch of new products, targeting an AUM of INR6,500 crores by FY27.

    Highlights

    6
    • The company reported a PAT of INR5 crores in Q4 FY26, a significant turnaround from a loss of INR95 crores in the previous quarter.

    • AUM increased by 12% quarter-on-quarter, reaching INR4,400 crores, with 80% of the AUM under new guardrails.

    • X-bucket collection efficiency remained strong at 99.7% across five major states.

    • Asset quality improved, with GNPA reducing to 3.8% (from 4.2% in Q3) and NNPA to 0.73% (from 0.92% in Q3).

    • Operating expenses (OPEX) decreased to INR161 crores in Q4 FY26 from INR195 crores in Q3 FY26.

    • Added 1.2 lakh new borrowers in Q4 FY26, significantly up from 63,000 in Q3 FY26.

    Concerns

    2
    • Net Interest Margin (NIM) contracted to 9.9% in Q4 FY26 from 11.1% in Q3 FY26.

    • Blended cost of borrowings is expected to remain elevated around 12.5% for FY27 due to market liquidity conditions.

    Key financials

    Single quarter

    14 metrics
    1. 01AUM₹4,400 Cr+12%QoQ
    2. 02PAT₹5 Cr
    3. 03PBT₹8 Cr
    4. 04OPEX₹161 Cr
    5. 05X-bucket Collection Efficiency99.7%

    Capital allocation

    2
    high confidence
    CategoryHeadline
    M&A

    CFL

    merger · pending regulatory

    Liquidity

    Cash ₹1,438 crores

    Sufficient liquidity maintained as of March 31, 2026.

    Guidance & targets

    13
    CategoryTargetPriority
    Customer Satisfaction
    CSAT Score
    95%
    High
    Customer Base
    New Borrowers Added
    7 lakh
    High
    Customer Base
    Total Customer Base
    1.6 million
    High
    AUM
    AUM
    INR6,500 crores
    High
    AUM
    AUM
    INR9,000 crores to INR10,000 crores
    High
    Cost of Funds
    Blended Cost of Borrowings
    below 12.5%
    High
    Yield
    Blended Yield
    inch up closer to ideal yield
    Medium
    Disbursements
    Monthly Disbursements
    INR500 crores
    High
    Disbursements
    Monthly Disbursements
    INR550 crores to INR600 crores
    Medium
    Profitability
    Net Profit
    in the black
    Medium
    Operational Efficiency
    Opex to AUM Ratio
    7% to 8%
    High
    Asset Quality
    X-bucket Collection Efficiency
    99.5%
    High
    Credit Costs
    Credit Costs
    2.5% to 3%
    High

    CSAT Score Improvement

    before end of Q1 FY27 or early Q2 FY27
    Current71%
    Target95%

    Why it matters

    Indicates improved customer service and operational efficiency, which can positively impact retention and new customer acquisition.

    We are still not very happy, we are aiming for a 95% score either before the end of this quarter or early next quarter, wherein we want to ensure that all our customers who try to reach out to us get the response on time.

    How to verify

    guidance_and_targets[category='Customer Satisfaction'].target_value

    Risks & concerns

    2
    RiskSeverity

    Impact of El Nino and fertilizer issues on portfolio

    Management acknowledged the seasonal nature of these issues and stated they are being cautious in sourcing new customers and focusing on collection efficiency.Management acknowledged

    medium

    Liquidity crunch impacting cost of borrowings

    Management noted that market liquidity crunch could impact the cost of borrowings, expecting blended cost to be around 12.5% for FY27, but believes it won't escalate significantly.Management acknowledged

    medium

    Q&A highlights

    8

    “So, overall for the year, we believe it should be, below 12.5%. From a yield standpoint, the current pricing that we have on the loans is ranging between 23% to 26%... My disbursement yield... is around 25.25%. However, it is presently at 22.8%... But as we progress, I believe we should inch up closer towards the ideal yield during FY27.”

    Analyst sought clarity on key profitability drivers for the upcoming fiscal year, and management provided specific targets and expectations for both cost of funds and lending yields.

    asked by Shreepal Doshi

    3 min read6 chapters

    Detailed Narrative

    01

    Financial Performance Overview and Return to Profitability

    Spandana Sphoorty Financial Limited achieved a significant financial turnaround in Q4 FY26, reporting a Profit After Tax (PAT) of INR5 crores, a stark improvement from a loss of INR95 crores in Q3 FY26. The Profit Before Tax (PBT) also turned positive at INR8 crores, compared to a loss of INR125 crores in the previous quarter. This positive shift was supported by a strengthening Pre-Provision Operating Profit (PPOP), which rose to INR39 crores from INR8 crores in Q3 FY26, and a reduction in operating expenses (OPEX) to INR161 crores from INR195 crores.

    02

    Robust AUM Growth and Asset Quality Improvement

    The company demonstrated strong growth in its Assets Under Management (AUM), which increased by 12% quarter-on-quarter to INR4,400 crores. This growth was underpinned by monthly disbursements of approximately INR500 crores. Asset quality showed marked improvement, with Gross Non-Performing Assets (GNPA) reducing to 3.8% from 4.2% in December, and Net Non-Performing Assets (NNPA) falling to 0.73% from 0.92%. The X-bucket collection efficiency remained robust at 99.7%, with 80% of the AUM now constituted under new guardrails.

    03

    Strategic Focus on Customer Acquisition and Underwriting

    Spandana added 1.2 lakh new borrowers in Q4 FY26, significantly higher than 63,000 in Q3 FY26, with new customers comprising 45% of total additions. The company maintains a stringent underwriting policy, not disbursing to customers with 30+ days past due (DPD), exceeding the industry norm of 60 days. Management aims to add another 7 lakh new borrowers in FY27, targeting a total customer base of 1.6 million, while ensuring 50-55% of customers are new to the portfolio.

    04

    Operational Efficiency and Technology Adoption

    The company is actively migrating to a new Loan Origination System (LOS) platform developed by Perfios, which is expected to enhance flexibility and agility. This year's primary focus for AI initiatives is on MIS automation and improving the customer satisfaction (CSAT) score, which rose from 22% in Q3 to 71% in Q4, with a target of 95% by early FY27. Management also aims to reduce the Opex to AUM ratio to 7-8% in the medium term, noting that current infrastructure can support up to INR12,500 crores of AUM without significant fixed cost additions.

    05

    New Individual Loan Product and Micro-LAP Portfolio

    Spandana is preparing to launch a new individual loan product in June or July, which will be unsecured and target customers with existing enterprises and higher income levels (potentially above INR3 lakhs). This product will involve personal visits, PAN collection, and 100% e-NACH repayments, with initial ticket sizes ranging from INR1 lakh to INR4 lakhs. The existing micro-LAP portfolio stands at approximately INR260 crores, and the GNPA for the Criss Financial portfolio (which includes individual loans) improved significantly to 6.50% from 11.45% last quarter, partly due to an ARC transaction.

    06

    Funding, Liquidity, and Future Outlook

    The company maintained strong capital adequacy with a CAR of 35.9% and a net worth of INR2,130 crores as of March 31, 2026. Liquidity stood at INR1,438 crores. The marginal cost of borrowings reduced by 120 basis points to 12% last quarter, though the blended cost is expected to remain around 12.5% for FY27. Management projects AUM to reach INR6,500 crores by FY27 and INR9,000-10,000 crores by FY28, while maintaining X-bucket collection efficiency at 99.5% and acceptable credit costs of 2.5-3%.

    This is an AI-generated summary of a publicly available earnings call transcript. It is for informational purposes only and does not constitute investment advice, a recommendation, or an endorsement. inve.money is not a SEBI-registered investment advisor. Please consult a qualified financial advisor before making any investment decisions.