Detailed Narrative
Proactive Asset Quality Management
CreditAccess took a significant hit to profitability this quarter by opting for accelerated write-offs of ₹229 crore for accounts with 180+ DPD. Total write-offs for Q3 stood at ₹376 crore. This strategy aims to complete the 'accounting journey' of the current delinquency cycle by Q1 FY26, ensuring a cleaner balance sheet for the next fiscal year. Management maintains that they hold ₹134 crore higher provisions than the NBFC industry average.
Navigating MFIN Guardrails
The company proactively addressed concerns regarding the upcoming MFIN Guardrail 2.0. They reported that the share of borrowers with >=4 lenders decreased from 25.3% in August to 18.8% in December 2024. Furthermore, 84% of this cohort is paying promptly, suggesting that the impact on customer retention will be manageable. Exposure to borrowers with unsecured indebtedness >₹2 Lakh also dropped significantly from 19.1% to 13.3% AUM share.
Operational Recovery and Growth Rebound
After eight months of contraction, AUM growth resumed in December. Monthly disbursement rates, which were at 50-60% of normal levels between July and November, recovered to 80% in December and 90% in January. New-to-Credit customer additions also increased to 42% in Q3 FY25. Management expects the new delinquency addition rate to normalize by Q4 FY25 or Q1 FY26.
Retail Finance as a Diversification Engine
The Retail Finance division is becoming a central pillar of the company's diversification strategy, now accounting for 5.0% of total AUM (₹1,245 crore). Disbursements in this segment grew 51% QoQ. Management noted that delinquency rates for MFI borrowers with retail loans (7.0%) are not significantly different from pure MFI borrowers (6.0%), providing confidence in the segment's underwriting.
FY26 Outlook: A Return to Normalcy
Management issued a preliminary outlook for FY26, projecting a sharp rebound in performance. They are targeting AUM growth of 18-20%, an ROA of 4.2-4.5%, and an ROE of 17-19%. This is predicated on credit costs normalizing to 3.0-3.5% and NIMs remaining stable. The confidence stems from internal analysis showing that the current delinquency cycle is transitory📎 and peaking.