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    Fino Payments

    FINOPB
    Financial Services·29 Apr 2025
    Management Summary

    Fino Payments Bank reported a strong FY25, achieving its fifth consecutive year of profitability with 25% revenue growth and significant digital adoption. The bank saw robust growth in CASA and customer acquisition, while making strategic investments in technology for its upcoming SFB transition. However, certain segments like CMS and remittance faced headwinds due to market competition and regulatory changes.

    Highlights

    5
    • FY25 Revenue grew 25% YoY to INR 1,847 crores, aligning with revised upward guidance.

    • FY25 EBITDA rose 22% to INR234 crores and PBT increased 26% to INR108 crores, driven by operating leverage.

    • Customer base reached 1.43 crores, with 33 lakh new customers added in FY25, and 53 lakh digitally active users.

    • Digital revenue grew 4.2x YoY to INR390 crores in FY25, contributing 21% of total revenue, and digital throughput reached INR2.25 lakh crores.

    • CASA revenue increased 43% to INR544 crores and renewal income grew 48% to INR190 crores in FY25, reflecting strong customer trust and stickiness.

    Concerns

    3
    • CMS business faced headwinds in the past 2 quarters due to stress in the MFI sector and increased competition.

    • Remittance business was impacted in Q3 FY25 due to regulatory changes and a shift of customers to 'on-us' accounts.

    • CMS take rate moderated to 0.18% in FY25 from 0.21% in FY24 due to enhanced competition.

    What Changed2

    vs Q1 FY26

    Guidance items13 → 7 (-6)Risks discussed8 → 4 (-4)
    Key financials

    Metrics

    19

    Periods

    2

    Q4 FY25

    5
    • Revenue
      ₹493.5 Cr
      YoY+23%
    • EBITDA
      ₹63.9 Cr
      YoY+18%
    • PBT
      ₹29.7 Cr
      YoY+18%
    • UPI Market Share
      1.6%
    • New Customer Accounts
      8,60,000 accounts

    FY25

    14
    • Revenue
      ₹1,847 Cr
      YoY+25%
    • EBITDA
      ₹234 Cr
      YoY+22%
    • PBT
      ₹108 Cr
      YoY+26%
    • PAT
      ₹92.5 Cr
      YoY+7.0%
    • Cost-to-Income Ratio
      25.6%

    Capital allocation

    1
    high confidence
    CategoryHeadline
    Capex

    ₹100 crores

    Guidance & targets

    7
    CategoryTargetPriority
    Revenue
    Overall Revenue Growth
    25% and above
    Medium
    Digital Contribution
    Digital Revenue as % of Total Revenue
    25% and above
    Medium
    Loan Referral
    Monthly Loan Referral Disbursement
    INR100 crores a month
    Medium
    Profitability
    Cost-to-Income Ratio
    in the range of 25%
    High
    Profitability
    PBT Margin
    10%
    Low
    Profitability
    Gross Margin
    around 31.5%
    High
    CMS Business
    CMS Take Rate
    a bit more moderation
    Medium

    SFB Regulatory Approval

    Next few months / Next earnings call
    CurrentApplication submitted, awaiting regulatory approval
    TargetPositive outcome from regulator

    Why it matters

    Crucial for the bank's long-term strategy, including expanding into lending and achieving higher PBT margins.

    As such, we are hopeful and hoping that, in the next few months, we hear a positive outcome from the regulator.

    How to verify

    guidance_and_targets[category='SFB Transition']

    Risks & concerns

    4
    RiskSeverity

    CMS business headwinds

    Stress in the MFI sector and increased competition led to moderation in take rates (0.18% in FY25 vs 0.21% in FY24) and overall business.Management acknowledged

    medium

    Remittance business decline

    Impacted by regulatory changes in Q3 FY25 and customer shift from 'off-us' to 'on-us' accounts, leading to income cannibalization into CASA.Management acknowledged

    medium

    Cyber fraud risk in digital ecosystem

    The overall digital ecosystem poses cyber fraud risks, leading to advisories from regulators and LEA; Fino focuses on balancing growth with risk mitigation.Management acknowledged

    medium

    Intensifying competition

    Enhanced competition, particularly in CMS, is leading to moderation of take rates and requires exploring new industry use cases.Management acknowledged

    medium

    Q&A highlights

    8

    “Our key differentiation is that we are a bank which is there in every hook and -- nook and corner of the country. And so they can go to any of our outlet, deposit cash into their bank account which they opened with Fino. So they open a Fino bank account. They deposit cash into that Fino bank account and then start using UPI.”

    Highlights Fino's unique physical-digital hybrid model for financial inclusion in mass markets, differentiating it from pure digital players by enabling cash-to-digital conversion.

    asked by Priyesh (HSBC)

    2 min read6 chapters

    Detailed Narrative

    01

    Strong FY25 Performance with Record Profitability

    Fino Payments Bank delivered a robust FY25, marking its fifth consecutive year of profitability. Revenue grew 25% year-on-year to INR 1,847 crores, aligning with revised upward guidance. EBITDA increased 22% to INR234 crores, and PBT rose 26% to INR108 crores. The bank became a tax-paying entity from Q2 FY25, with PAT reaching INR92.5 crores, and has cleared all accumulated losses to date.

    02

    Digital Platforms Drive Significant Throughput and Revenue

    The bank's digital throughput reached INR2.25 lakh crores in FY25, contributing 49% to the total throughput of INR4.6 lakh crores, demonstrating a significant shift in its business model. Digital revenue grew 4.2x year-on-year to INR390 crores in FY25, now accounting for 21% of total revenue. The UPI market share substantially increased from 1.27% in Q4 FY24 to 1.62% in Q4 FY25, highlighting strong digital adoption.

    03

    Robust CASA Growth and Expanding Customer Franchise

    Fino Payments Bank's customer base reached an all-time high of 1.43 crores, with 33 lakh new customers added in FY25, including 8.6 lakh in Q4. CASA revenue increased 43% to INR544 crores, and renewal income grew 48% to INR190 crores, reflecting strong customer trust and stickiness. Average deposits grew 37% year-on-year, with peak deposits crossing INR 2,500 crores.

    04

    Strategic Progress Towards Small Finance Bank Conversion and Lending

    The application for Small Finance Bank (SFB) conversion is with the RBI, with management indicating positive progress and building internal readiness. The bank is actively developing its loan referral business, with disbursements growing over 6x from INR30 crores in Q4 FY24 to INR200 crores in Q4 FY25 on its own merchant network. The target is to reach INR300 crores in monthly loan referrals in the first half of FY26.

    05

    Significant Investment in Core Banking and AI for Scalability

    Fino Payments Bank is in advanced stages of overhauling its technology infrastructure, with its next-generation core banking platform scheduled to go live in Q1 FY26. FY25 capital expenditure for technology stood at INR165 crores, with an additional INR100 crores-plus planned for FY26. The bank is also embedding artificial intelligence in its tech stack to strengthen real-time risk management and operational efficiency.

    06

    Mixed Performance in CMS and Remittance Segments

    The CMS business faced headwinds in the past two quarters due to stress in the MFI sector and increased competition, leading to a moderation in take rates from 0.21% in FY24 to 0.18% in FY25. The remittance business was impacted in Q3 FY25 by regulatory changes and a shift of customers to 'on-us' accounts, resulting in income cannibalization into CASA. Despite this, AePS showed signs of recovery in H2 FY25, with Q4 revenue growing 23% and throughput rising 10% YoY.

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