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    Paisalo Digital Limited

    PAISALO
    Financial Services·15 Nov 2025
    Management Summary

    Paisalo Digital reported a strong Q2 FY26 with 20% YoY AUM growth and record Total Income, driven by network expansion and product diversification. Profitability grew 3% YoY, supported by robust asset quality and capital adequacy. Management acknowledged a temporary dip in collection efficiency and higher provisioning due to regional factors, expecting normalization in coming quarters.

    Highlights

    5
    • Assets Under Management (AUM) grew by 20% year-on-year, reaching INR 54,494 million.

    • Total Income reached a record INR 2,240 million, reflecting a 20% year-on-year growth.

    • Profit After Tax (PAT) of INR 515 million, despite operational expansion, showing 3% year-on-year growth.

    • Capital Adequacy Ratio (CAR) stood at a robust 38.2%, indicating strong financial resilience.

    • Gross NPA and Net NPA remained well contained at 0.81% and 0.65% respectively, reflecting robust asset quality.

    Concerns

    2
    • Collection efficiency declined from 99.8% to 98.4% due to seasonality of rain and weather.

    • Loan provisioning increased year-on-year due to Bihar elections and conditions in surrounding geographies, though expected to normalize.

    What Changed2

    vs Q3 FY26

    Guidance items11 → 5 (-6)Risks discussed4 → 3 (-1)

    Key financials

    Single quarter

    06 metrics
    1. 01AUM54,494 Mn+20%YoY
    2. 02Total Income2,240 Mn+20%YoY
    3. 03PAT515 Mn+3%YoY
    4. 04ROA3.6%
    5. 05Gross NPA81%

    Capital allocation

    1
    high confidence
    CategoryHeadline
    Liquidity

    Liquidity disclosed

    Capital structure bolstered by additional conversion of USD 4 million in September 2025 from USD 50 million FCCB issuance completed in December 2024. The conversion has resulted in an increase in paid-up capital, strengthening the balance sheet and enhancing capacity to support future growth initiatives. The company's CAR stood at 38.2%, with Tier-1 at 30.3% and Tier-2 at 8%, significantly above the RBI requirement of 15% for Tier-1.

    Guidance & targets

    5
    CategoryTargetPriority
    AUM
    AUM Growth CAGR
    20%
    High
    Margin
    Net Interest Margin (NIM)
    6.5%
    High
    Profitability
    Cost to Income Ratio
    maintained within a couple of quarters
    Medium
    Asset Quality
    Credit Cost
    sub 2% and sub 1%
    High
    Cost of Funds
    Cost of Funds
    maintain current level (10.5%)
    High

    Collection Efficiency Normalization

    next quarter
    Current98.4%
    TargetNormalization to previous levels (e.g., 99.8%)

    Why it matters

    To confirm that the dip was indeed seasonal and not indicative of underlying asset quality issues.

    But it should normalize📎 within the coming quarter itself.

    How to verify

    key_financials.metrics[label='Collection Efficiency']

    Risks & concerns

    3
    RiskSeverity

    Regional stress impacting asset quality and provisioning

    Traction in Bihar due to elections and surrounding geographies led to increased provisioning, but management expects normalization to sub 1%.Both acknowledged

    medium

    Temporary decline in collection efficiency

    Collection efficiency dropped from 99.8% to 98.4% due to seasonality of rain and weather, expected to normalize in the coming quarter.Both acknowledged

    low

    Heightened cost-to-income ratio due to operational expansion

    Continued operational expansion and investment in technology will keep the cost-to-income ratio a little heightened in the immediate upcoming quarter, but it is expected to be well maintained within a couple of quarters.Management acknowledged

    low

    Q&A highlights

    8

    “So, on a quarter-on-quarter basis it has come down from INR 17 crores to INR 7 crores. On a year-on-year basis, it has seen an increase due to the ongoing Bihar election and in the supporting geographies there happens to be some kind of news that gets spread always in semi-urban and rural areas. The company is foreseeing that it will normalize in the next coming quarters itself. So, it is not a concern. It will be sub 1% itself, it will not be more than 1%.”

    Analyst questioned the increase in provisioning despite asset quality normalization, and management explained the temporary regional factors and expected normalization.

    asked by Abhishek Jaiswal

    2 min read6 chapters

    Detailed Narrative

    01

    Q2 FY26 Performance Overview

    Paisalo Digital reported a robust Q2 FY26, with Assets Under Management (AUM) growing 20% year-on-year to INR 54,494 million. Disbursements saw a significant 41% year-on-year increase, reaching INR 11,025 million. Total Income for the quarter was a record INR 2,240 million, up 20% YoY, while Net Interest Income (NII) grew 15% YoY to INR 1,262 million. Profit After Tax (PAT) increased 3% YoY to INR 515 million, demonstrating resilience despite continued operational expansion.

    02

    Customer & Network Expansion

    The company achieved a milestone of 13 million customer franchise, adding approximately 1.8 million customers in Q2 FY26. Its physical distribution network expanded significantly, with 383 new touchpoints added in Q2 alone, bringing the total to 402 branches, 2,585 distribution points, and 1,393 business correspondent points. This expansion is driven by geo-spatial analytics to identify high-potential regions, ensuring both growth opportunity and risk mitigation.

    03

    Product Diversification & OEM Partnerships

    Paisalo is diversifying its product offerings, with pilots completed for new segments including loan against property, tractor, medical and equipment finance, and broader equipment lending. These new products are slated for roll-out in upcoming quarters. The company continues to leverage its OEM partnerships with leading names like Mahindra, Tata, and Honda, expanding its reach across various categories such as medical equipment, agriculture, and two-wheelers, enhancing customer acquisition and asset quality.

    04

    Technology & AI Adoption

    Paisalo has made significant strides in leveraging technology, particularly AI, to enhance operational efficiency and customer engagement. A Gen-AI-based calling system, powered by an NVIDIA chip, automates approximately 350,000 calls daily for EMI reminders and collection efforts. This system uses AI watch technology for smart scheduling and natural, human-like conversations, significantly enhancing borrower engagement and providing actionable insights through a real-time dashboard.

    05

    Capital Structure & Risk Management

    The company's capital structure was bolstered by the conversion of USD 4 million from its USD 50 million FCCB issuance in September 2025, increasing paid-up capital. The Capital Adequacy Ratio (CAR) stood robust at 38.2%, with Tier-1 at 30.3%, well above the RBI's 15% requirement. Gross NPA and Net NPA were well contained at 0.81% and 0.65% respectively. Management employs a disciplined, technology-led risk management approach, including a proprietary CCC model and postal code level credit monitoring, to maintain asset quality.

    06

    Outlook & Strategy

    Paisalo aims to maintain its AUM growth at a CAGR of 20% for the next three years, targeting a doubling of AUM. The Net Interest Margin (NIM) is expected to be maintained at 6.5% for the full year. While the cost-to-income ratio may be slightly heightened in the immediate future due to investments, it is expected to stabilize within a couple of quarters. The long-term credit cost guidance remains sub 2% and sub 1%, with current levels at 0.8%.

    This is an AI-generated summary of a publicly available earnings call transcript. It is for informational purposes only and does not constitute investment advice, a recommendation, or an endorsement. inve.money is not a SEBI-registered investment advisor. Please consult a qualified financial advisor before making any investment decisions.