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    Thomas Cook (I)

    THOMASCOOK
    Consumer Services·13 May 2026
    Management Summary

    Thomas Cook (India) Limited navigated a challenging FY26 marked by geopolitical disruptions, resulting in a 3% consolidated income growth but a 14% decline in EBT. While Q4 revenue saw a 10% dip, India operations demonstrated resilience, particularly in Financial Services and Sterling Resorts, which reported record Q4 performance. The company is strategically demerging its resort business and focusing on technology investments and inorganic growth, while managing the ongoing impacts of global events on long-haul travel and its DEI segment.

    Highlights

    5
    • Consolidated income for FY26 increased 3% to INR 8,398.2 crores despite challenging environment.

    • Financial Services segment Q4 EBIT improved 17% to INR 39.2 crores, with full year EBIT margin at 46%.

    • Sterling Resorts delivered its best ever Q4, with revenue growing 14% to INR 140.8 crores and PBT increasing 18% to INR 20.7 crores.

    • India operations EBT grew 16% in Q4 FY26, fueled by strong performance in financial services, short-haul outbound, corporate travel, India inbound, and MICE.

    • RBI's new foreign exchange norms (AD2 license for capital account transactions up to INR 25 lakh) are expected to benefit the business by opening new avenues and restricting new entrants.

    Concerns

    4
    • Consolidated EBT for FY26 was 14% lower than last year at INR 326.8 crores due to geopolitical crises.

    • Group's Q4 FY26 revenue decreased 10% to INR 1,770.7 crores against the same period last year.

    • DEI (Digiphoto Entertainment Imaging) posted a negative EBIT of INR 10 crores in Q4 FY26, down from INR 7 crores positive in Q4 FY25, primarily due to a 50% decline in Middle East operations.

    • Travel & Related Services EBIT was down 11% to INR 221.8 crores for FY26, with a 3.3% EBIT margin, reflecting geopolitical impacts on overseas subsidiaries.

    Key financials

    Metrics

    6

    Periods

    2

    Q4 FY26

    4
    • Group Revenue
      ₹1,770.7 Cr
      YoY-10%
    • Financial Services EBIT
      ₹39.2 Cr
      YoY+17%
    • Sterling Resorts Revenue
      ₹140.8 Cr
      YoY+14.0%
    • DEI EBIT
      ₹-10 Cr

    FY26

    2
    • Consolidated Income
      ₹8,398.2 Cr
      YoY+3%
    • Consolidated EBT
      ₹326.8 Cr
      YoY-14.0%

    Segment breakdown

    Financial Services
    ₹81.3 Cr Q4 Forex Revenue₹39.2 Cr Q4 EBIT48% Q4 EBIT Margin₹326.1 Cr FY26 Revenue₹149.3 Cr FY26 EBIT46% FY26 EBIT Margin13% FY26 Holiday Turnover Growth17% FY26 Education Turnover Growth19% FY26 Remittance Turnover Growth₹1,600 Cr Prepaid Forex Card Float
    Travel & Related Services
    ₹6,702.5 Cr FY26 Total Travel Revenue₹221.8 Cr FY26 EBIT3.3% FY26 EBIT Margin8% B2C Segment Growth (FY & Q4)17% Short-haul Bookings Growth (FY)21% Short-haul Bookings Growth (Q4)2% B2B Sales Growth (FY)-18% B2B Sales Decline (Q4)5% India DMS Portfolio Growth (Q4)3% International DMS Revenue Growth (FY)-24% International DMS Revenue Decline (Q4)-50% Desert Adventures Middle East Decline (Q4)
    Sterling Holiday Resorts
    ₹140.8 Cr Q4 Revenue₹34.8 Cr Q4 EBITDA₹20.7 Cr Q4 PBT₹548.7 Cr FY26 Revenue₹170.1 Cr FY26 EBITDA31% FY26 EBITDA Margin₹114.2 Cr FY26 PBT21% FY26 PBT Margin64% Occupancy6,347 Rs ARR16% RevPAR Growth78 count Resort Count3,800 count Room Count₹340 Cr Cash Reserve
    Digiphoto Entertainment Imaging (DEI)
    ₹194 Cr Q4 Top Line₹-10 Cr Q4 EBIT50% Middle East Business Share-50% Middle East Operations Decline (Q4)
    Corporate Travel
    ₹2,700 Cr FY26 Turnover₹154.1 Cr FY26 Revenue28.0% Q4 Revenue Growth4.8% FY26 Air Volume Growth7.3% Q4 Air Volume Growth7.0% FY26 International Air Volume Growth19% Q4 International Air Volume Growth
    List

    Capital allocation

    4
    high confidence
    CategoryHeadline
    Capex

    Capex disclosed

    Debt

    Gross ₹277 crores

    M&A

    Sterling Holiday Resorts (resort business)

    divestment · announced

    Liquidity

    Cash ₹735 crores

    Net cash position confirmed by management.

    Guidance & targets

    6
    CategoryTargetPriority
    Dividend
    Dividend per face value share
    INR 0.50 to INR 1
    High
    Sterling Resorts
    Occupancy
    65% to 70%
    High
    Sterling Resorts
    Resort and Room Count
    95 resorts and 4,500 rooms
    High
    Sterling Resorts
    EBITDA Margin
    32% to 35%
    High
    DEI
    Middle East Recovery
    50% to 60%
    Medium
    Demerger
    Completion Timeline
    Q1 FY28
    High

    DEI Middle East Recovery

    towards end of the year
    Current50% decline in Q4 FY26
    Target50-60% recovery

    Why it matters

    DEI's Middle East operations are a significant part of its business and heavily impacted by geopolitical events; recovery is crucial for overall profitability.

    K.S. Ramakrishnan: I think what we forecast going forward would be approximately a 50% to 60% recovery towards the end of the year.

    How to verify

    key_financials.segment_breakdown[name='Digiphoto Entertainment Imaging (DEI)'].metrics[label='Middle East Operations Decline (Q4)']

    Risks & concerns

    5
    RiskSeverity

    Geopolitical Tensions and Conflicts

    Middle East conflicts (US-Iran-Israel) led to airspace disruption, weakened traveler confidence, pressure on airline capacity, elevated fuel costs, and softer consumer sentiment, impacting travel and DEI operations.Management acknowledged

    high

    Currency Volatility

    Weakness of the Rupee to the Dollar and Euro added cost pressures for outbound travel and consumers.Management acknowledged

    medium

    Domestic Travel Disruptions

    Pahalgam attack, Operation Sindoor, and absence of Kumbh Mela impacted domestic portfolio and sales volumes.Management acknowledged

    medium

    Impact on Key Travel Seasons

    Geopolitical events compounded impact by landing on top of most important travel-focused seasons, shortening or losing key business windows.Management acknowledged

    high

    Monsoon Impact on Resorts

    Potential for heavy rains in Q2, especially in North India, could impact resort assets and business, though derisking strategies are in place.Management acknowledged

    medium

    Q&A highlights

    8

    “I think in general, as I said, we are extremely optimistic about Q1. As we are in Q1 as of now, we see no headwinds, fortunately. ... we have started showing improvements in occupancies from 61 to 64, even with the increased supply base.”

    Clarifies the current performance and short-term outlook for Sterling Resorts, indicating continued growth despite increased capacity.

    asked by Soumya S.

    3 min read7 chapters

    Detailed Narrative

    01

    FY26 Performance Amidst Geopolitical Headwinds

    Thomas Cook (India) Limited reported a consolidated income of INR 8,398.2 crores for FY26, marking a 3% increase year-on-year. However, the company's EBT for the full year was significantly impacted by geopolitical crises, declining 14% to INR 326.8 crores. The Q4 FY26 revenue stood at INR 1,770.7 crores, reflecting a 10% decrease compared to the same period last year, primarily due to external environmental factors and recalibrating travel markets.

    02

    Resilience of India Operations and Financial Services Segment

    Despite the overall challenges, India operations demonstrated resilience, with EBT growing 16% in Q4 FY26. The Financial Services segment was a strong contributor, reporting a 3% increase in Q4 forex revenue to INR 81.3 crores and a 17% improvement in EBIT to INR 39.2 crores, achieving a 48% EBIT margin. For the full year, the segment maintained flat revenue and EBIT at INR 326.1 crores and INR 149.3 crores respectively, with a 46% EBIT margin, driven by strong growth in holiday (13%), education (17%), and remittance (19%) turnovers.

    03

    Sterling Resorts Achieves Record Q4 and Strategic Growth

    Sterling Holiday Resorts delivered its best-ever Q4, with revenue growing 14% to INR 140.8 crores, EBITDA increasing 10% to INR 34.8 crores, and PBT rising 18% to INR 20.7 crores. For FY26, Sterling's revenue reached INR 548.7 crores, with an EBITDA of INR 170.1 crores (31% margin) and PBT of INR 114.2 crores (21% margin). Occupancy improved to 64%, and the company aims to expand its network to 95 resorts and 4,500 rooms by 2027, maintaining a debt-free balance sheet with INR 340 crores in cash reserves.

    04

    Impact on Travel & DEI from Geopolitical Instability

    The Travel & Related Services segment saw its FY26 EBIT decline 11% to INR 221.8 crores, resulting in a 3.3% EBIT margin, largely due to geopolitical impacts on overseas subsidiaries. The B2B segment experienced an 18% decline in Q4 sales. DEI, the digital imaging business, was severely affected, with its Q4 top line at INR 194 crores and EBIT turning negative to INR 10 crores, primarily due to a 50% decline in its Middle East operations, which constitute 50% of its business.

    05

    Strategic Demerger and Capital Allocation

    The Board has granted in-principle approval for the demerger of the resort business into Sterling Holiday Resorts, a strategic move expected to unlock shareholder value and streamline the company's capital structure, with completion targeted by Q1 FY28. The company maintains a net cash position of approximately INR 735 crores, with plans to invest in technology, repay long-term debt, and pursue inorganic growth opportunities.

    06

    RBI's New Foreign Exchange Norms as a Positive Catalyst

    Recent notifications from the RBI regarding AD2 licenses are seen as a significant positive. These new norms allow capital account transactions up to INR 25 lakh, opening new avenues for trade-related remittances, particularly for SMEs. Furthermore, the RBI's decision not to issue fresh FFMC licenses is expected to consolidate the market, benefiting existing players like Thomas Cook by reducing new competition and redefining the foreign exchange landscape.

    07

    Shift in Travel Demand and MICE Outlook

    Travel demand has shifted significantly towards short-haul destinations, which saw a 21% increase in bookings in Q4, due to easier visa processes and lower airfares. Long-haul travel, especially to Western destinations, remains subdued. While MICE decisions are currently delayed in Q1, management anticipates that these programs, being committed costs for corporates, will likely shift to Q2 and Q3 rather than being cancelled, indicating a strong pipeline for the latter half of the year.

    This is an AI-generated summary of a publicly available earnings call transcript. It is for informational purposes only and does not constitute investment advice, a recommendation, or an endorsement. inve.money is not a SEBI-registered investment advisor. Please consult a qualified financial advisor before making any investment decisions.