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Aflac Incorporated (AFL) Q1 FY26 earnings call: guidance and Q&A

Earnings call· Mar 2026 (Q1 FY26)· Financials· Apr 30, 2026

Source: earnings call transcript

Executive summary

Aflac Incorporated Q1 FY26 — Japan sales surge 25.5% while underlying earned premium still declines

Aflac's quarter split along a familiar seam: a marketing-and-sales transformation is driving robust new sales in Japan (+25.5%) and steady US group momentum, yet Japan's in-force premium base is still eroding (underlying earned premium -1.3%) because lapsation (~JPY 90B) outpaces the ~JPY 74-80B of annual sales. Management frames this as a bridge — new business must climb toward roughly JPY 90B before earned premium turns flat, then positive — while margins are being flattered near-term by favorable reserve remeasurement (Japan benefit ratio 62.9%, US 47.2%). Capital remains the story: strong ESR/RBC and $3.4B of holdco liquidity funded $1.3B of returns, and management is layering an external Japan reinsurance franchise (Japan Post whole-life annuity assumption) as an incremental, capital-consuming but IRR-accretive growth lever that it insists won't crimp buybacks. Forward stance is 'evolution, not revolution.'

Highlights

5
  • Aflac Japan sales rose 25.5% YoY, led by the Onsen Tallett medical product and Miraito cancer product, with all distribution channels (agencies, alliance partners, banks) up; Japan pretax margin 35%, up 320 bps YoY

  • Adjusted EPS of $1.75 ($1.77 excluding FX, up 6.6% YoY); net EPS $1.98; adjusted ROE 12.8% (16.4% excluding FX remeasurement)

  • Returned $1.3B to shareholders in Q1 ($1B buyback + $315M dividends); 43rd consecutive year of dividend increases

  • Strong capital: estimated regulatory ESR 227% (243% with USP), combined RBC ~560%, unencumbered holdco liquidity $3.4B ($2.4B above the $1B minimum), leverage 21.2% within the 20-25% target

  • US net earned premium up 3.5% with premium persistency of 79.3% and pretax margin of 20.4%; US group business up ~25% (buy-the-bill), group products up 12.4%

Concerns

5
  • Aflac Japan net earned premium fell 3.8% in yen terms and underlying earned premium declined 1.3%; management expects underlying earned premium of -1% to -2% for full-year FY26

  • Corporate & Other fell to breakeven pretax from a $43M gain a year ago (lower NII, higher interest expense, ~8%/yr runoff decay), and Q2 is expected to be slightly negative

  • Commercial real estate weakness: $19M of loan charge-offs and $24M of impairments on real estate owned; $12M of US statutory invested-asset impairments

  • Continued uptick in lapse-and-reissue on the Japan cancer product; US core traditional agent business is flat to slightly down

  • Variable investment income ran $14M ($0.02/share) below long-term return expectations

Guidance & targets

CategoryTargetConfidence
Japan benefit ratio
60% to 63% for full-year FY26
high materiality
High
US benefit ratio
42% to 52% full-year range; management now views 48% to 52% as the good working range
high materiality
High
Japan sales
Closer to JPY 80 billion for FY26 (above FY25's JPY 74 billion)
high materiality
Medium
Japan underlying earned premium
Negative 1% to 2% for full-year FY26
high materiality
Medium
Japan cancer/medical sales momentum
FY26 sales expected equivalent to FY25
medium materiality
Medium
Corporate & Other segment pretax earnings
Slightly negative pretax earnings in Q2 FY26
low materiality
Medium
Dividend
Committed to extending the record of consecutive annual dividend increases (currently 43 years)
high materiality
High
US agent recruiting
On track to recruit ~10,000 to 11,000 agents in FY26 (consistent with last 2-3 years)
low materiality
Medium
External reinsurance franchise
Expected to become material to the company over time; will not materially alter capital deployment to shareholders
medium materiality
Low
Ceded first-sector reinsurance block earnings impact
Negative earnings impact for the next couple of quarters, trending toward zero over time
low materiality
Medium

Segment performance

SegmentRevenueYoYQoQMargin
Aflac Japan
Strong sales (+25.5%) from the new Onsen Tallett medical and Miraito cancer products across all channels, but in-force premium still declining; favorable cancer and hospitalization trends aided the benefit ratio. Lapse-and-reissue on cancer continues to tick up; first-sector savings-block lapses remained low despite higher yen rates.
Total benefit ratio: 62.9% (down 290 bps YoY; ~70 bps from over-plan reserve remeasurement)Expense ratio: 19.5% (down 10 bps YoY)Persistency: 92.8%Sales growth: +25.5% YoYAdjusted net investment income: +4% (yen)Underlying earned premium: -1.3% (excludes reinsurance, paid-up policies, deferred profit liability)
—Net earned premium -3.8% (yen); underlying earned premium -1.3%—Pretax margin 35% (up 320 bps YoY)
Aflac U.S.
Growth led by group/voluntary; core traditional agent business flat to slightly down. Favorable individual voluntary and group-disability claims aided the benefit ratio; no material impact seen from a state regulator's product rate cut.
Total benefit ratio: 47.2% (down 50 bps YoY; ~230 bps reserve remeasurement impact, ~80 bps above plan; ~48% underlying)Expense ratio: 38.3% (up 70 bps YoY, on higher DAC amortization, commissions and advertising/investment timing)Premium persistency: 79.3%Sales growth: +2.9% YoYAdjusted net investment income: -0.5%Group products sales: +12.4%'Buy-the-bill' sales (incl. consumer-markets D2C): +25%Group life/absence/disability property sales: +52%
—Net earned premium +3.5%—Pretax margin 20.4% (down 40 bps YoY)
Corporate & Other
Decline driven by lower NII, higher interest expense and operating costs, and runoff of closed blocks; Q2 expected to be slightly negative pretax on current rates/volumes and reinsurance-block decay.
Adjusted net investment income: -$17M YoY (lower hedge benefits, partly offset by lower tax-credit-investment volume)Reinsurance runoff decay: ~8% per yearTax-credit investment NII impact: -$5M (with offsetting tax-line credit)
—Pretax adjusted earnings breakeven, down from a $43M gain a year ago—Breakeven pretax adjusted earnings

AFL operating KPIs by quarter

AFL operating KPIs stated on its earnings calls, by fiscal quarter
KPI Dec 2024 Q4 FY24 Mar 2025 Q1 FY25 Jun 2025 Q2 FY25 Sep 2025 Q3 FY25 Dec 2025 Q4 FY25This call Mar 2026 Q1 FY26Change vs prior quarter
Policy retention rate Aflac Japan
93.4% Persistency remained solid at 93.4%, which was unchanged year-over-year and in line with our expectations. Source: earnings call transcript
93.8% Persistency remained solid at 93.8%, which is up 40 basis points year-over-year and in line with our expectations. Source: earnings call transcript
93.7% Persistency remained solid at 93.7%, which was up approximately 40 basis points year-over-year, in line with our expectations. Source: earnings call transcript
93.3% Persistency remained solid year-over-year and in line with our expectations at 93.3%. Source: earnings call transcript
93.1% Persistency remained solid year-over-year and in line with our expectations at 93.1%. Source: earnings call transcript
92.8% While persistency was down, it remains strong and in line with our expectations at 92.8%. Source: earnings call transcript
-0.3 pt
Policy retention rate US
79.3% Persistency increased 70 basis points year-over-year to 79.3%. Source: earnings call transcript
79.3% Net earned premium was up 1.8%, persistency increased 60 basis points year-over-year to 79.3%. Source: earnings call transcript
79.2% Persistency increased 50 basis points year-over-year to 79.2%. Source: earnings call transcript
79% More importantly, we maintained strong premium persistency of 79% and increased net earned premiums 2.5%. Source: earnings call transcript
79.2% It remains strong at 79.2%. Source: earnings call transcript
79.3% More importantly, we maintain strong premium persistency of 79.3% and increased net earned premium of 3.5% for the quarter. Source: earnings call transcript
+0.1 pt

Operating figures the company stated on at least two of the calls shown, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.

Product announcements

ProductTypeDetails
Miraito (cancer insurance)milestone
Onsen Tallett (medical insurance product)milestone

Deals & partnerships

Japan Post Insurance Reinsurance — assumption of a block of whole-life annuities (inward reinsurance via Aflac Re Bermuda) Immaterial to Aflac Inc.'s Q1 financials; ~mid-single-digit US$ millions negative to Aflac Japan Q1 earnings (per Q&A on the ceded first-sector block); ~1.5 pt impact to net earned premium (analyst-observed)

A strategic milestone in building an external reinsurance franchise targeting the Japan market, leveraging Aflac's AA-rated balance sheet. Management frames it as 'evolution, not revolution,' progressing from prior external reinsurance to internal transactions to this deal with its closest partner; expects to be selective on niches, products and risks (mortality, longevity, spread).

Risks & headwinds

Declining Japan in-force / underlying earned premium Full-year FY26 and beyond until sales reach the flat-premium threshold

Net earned premium -3.8% (yen); underlying earned premium -1.3% in Q1; -1% to -2% expected for FY26; ~JPY 90B annual sales needed for flat premium vs. ~JPY 80B targeted

Mitigation:Marketing/sales transformation, new products (Miraito, medical), mid-term strategy to grow new business; management has 'line of sight' to reach flat then growth over time

Commercial real estate credit weakness Ongoing through the CRE distress cycle

$19M loan charge-offs; $24M real estate owned impairments; $12M US statutory invested-asset impairments + $1M mortgage-loan valuation allowance

Mitigation:Holding assets through the cycle to maximize recoveries; management believes market prices understate intrinsic value; no property foreclosures in the period

Corporate & Other earnings decline Q2 FY26 and ongoing

Breakeven pretax vs. $43M gain a year ago; adjusted NII -$17M YoY; ~8%/yr runoff decay; Q2 expected slightly negative pretax

Mitigation:Adding internal/external reinsurance transactions to offset natural decay; segment swings with short-term rates and holdco cash levels

Higher yen interest rates raising ESR capital charge Ongoing with rate environment

Higher yen rates create a slightly negative ESR impact via increased mass-lapse-risk capital charge

Mitigation:Partly offset by yen weakening benefiting ESR; ESR remains strong at 227% (243% with USP); actively stress-tested

Leverage exposure to yen-dollar exchange rate Ongoing

~65% (two-thirds) of debt yen-denominated; leverage 21.2% within 20-25% corridor

Mitigation:Intentional part of enterprise FX hedging program (protects USD value of Aflac Japan, lowers rates/risk, broadens investor base); stress-tested against significant yen-strengthening scenarios before adding debt

US core traditional agent business stagnation Ongoing FY26

Core agent business flat to slightly down (vs. group up ~12-25%)

Mitigation:Investment in agent recruiting (16% Q1 conversion), productivity (~8%), streamlined onboarding/enrollment tools, innovative products for smaller (<100-life) groups

State regulator forcing US product rate cuts Recent months

Not quantified; recent headlines about a state regulator forcing rate cuts on some products

Mitigation:Management (Virgil Miller) sees no additional pressure from other states and 'no material impacts at all'

Ceded first-sector reinsurance block near-term earnings drag Next couple of quarters, trending to zero over time

~mid-single-digit US$ millions negative to Japan Q1 earnings; ~1.5 pt hit to net earned premium

Mitigation:Impact fades to zero as policies reach paid-up status

Variable investment income below expectations Q1 FY26

$14M ($0.02/share) below long-term return expectations in Q1

Continued lapse-and-reissue on Japan cancer product Ongoing

Not quantified; uptick continues, with a mix shift toward more recently-issued policies this quarter

Mitigation:Replacement policies tend to have longer duration and improved persistency; overall in-force IRR impact expected 'quite minor'

Q&A highlights

How much capital benefit came from the external reinsurance deal, and were there ESR headwinds in Japan?

The Q1 external transaction was a relatively small block with minimal capital/ESR/FSA impact. The ESR dip vs. year-end was driven mainly by subsidiary dividends moving from Aflac Japan to the holdco; higher yen rates modestly hurt ESR (higher mass-lapse capital charge) while yen weakening helped, netting small capital-markets impact.

“The main driver of that is subsidiary dividends being moved up from Aflac Japan to the holding company in the quarter.”

asked by Thomas Gallagher (Evercore ISI) · answered by Max Broden

4 min read 6 chapters

Detailed narrative

Japan: strong sales, still-declining in-force premium

Aflac Japan sales rose 25.5% YoY in Q1, driven by the new Onsen Tallett medical product and the Miraito cancer product, with every distribution channel (agencies, alliance partners, banks) posting increases. Yet net earned premium fell 3.8% in yen terms and underlying earned premium (excluding reinsurance, paid-up policies and deferred profit liability) declined 1.3%.

Management explained the disconnect: annual lapsation runs about JPY 90B, so sales must reach roughly that level for in-force to hold flat; FY26 sales are guided 'closer to JPY 80 billion' (Dan Amos), above FY25's JPY 74B but still short of breakeven.

The mid-term strategy is to grow new business to arrest earned-premium stagnation (Koide). Persistency remained strong at 92.8%, though lapse-and-reissue on the cancer product continued to tick up.

US: group momentum offsets a flat core agent channel

Aflac US sales rose 2.9% YoY with net earned premium up 3.5% and premium persistency solid at 79.3%. Growth is concentrated in group: group products (dental/vision, Core VB, group life & absence/disability) rose 12.4%, the broader 'buy-the-bill' grouping (adding consumer-markets direct-to-consumer) rose ~25%, and the group life/absence/disability property (invested in over a year ago) rose 52%.

The traditional core agent business remained flat to slightly down; management is investing in recruiting (16% Q1 conversion rate, ~8% productivity) and a streamlined enrollment/onboarding process, targeting new-agent success of ~$25,000 production and 3 accounts in the first 3 months (metric up 8%).

US pretax margin was 20.4%, down 40 bps against a strong prior-year quarter.

Reserve remeasurement and benefit-ratio dynamics

Both segments benefited from favorable reserve remeasurement. Group-wide remeasurement gains on reserves totaled $82M, $23M ($0.04/share) above plan. Japan's total benefit ratio was 62.9%, down 290 bps YoY, of which ~70 bps came from remeasurement gains exceeding plan, alongside favorable cancer and hospitalization trends.

The US benefit ratio was 47.2%, down 50 bps, with ~230 bps of remeasurement impact (~80 bps above plan) and favorable individual voluntary and group-disability claims; adding back the 80 bps of over-plan gains puts the US underlying ratio at ~48%, the low end of the 48-52% range management sees for the year.

A shift toward lapsation of more recently-issued (lower-reserve) Japan policies dampened the reported GAAP benefit-ratio release this quarter.

Capital, liquidity and leverage

Aflac returned $1.3B to shareholders in Q1 ($1B buyback, $315M dividends) while maintaining strong ratios: estimated regulatory ESR of 227% (243% including the USP) and combined RBC ~560%. Holdco unencumbered liquidity was $3.4B, $2.4B above the $1B minimum. Adjusted leverage was 21.2%, within the 20-25% target; roughly two-thirds (~65%) of debt is yen-denominated as part of an enterprise FX hedging program that protects the US-dollar economic value of Aflac Japan but exposes the leverage ratio to yen-dollar moves.

Management has no near-term plans to raise debt, citing ample holdco capital plus the ability to use reinsurance to create additional capital and liquidity. ESR dipped modestly versus year-end, driven mainly by subsidiary dividends moving from Aflac Japan up to the holding company; higher yen rates raise the mass-lapse capital charge (a slight ESR negative) partly offset by yen weakening.

Investment portfolio and commercial real estate

Adjusted net investment income was up 4% in yen in Japan (higher USD fixed-rate income on volume and higher variable NII, partly offset by lower dollar floating-rate income and reduced call income) but down 0.5% in the US on lower short-term rates.

Corporate & Other adjusted NII was $17M lower YoY. On credit, Aflac recorded $19M of loan charge-offs (no property foreclosures) and $24M of impairments on real estate owned reflecting depressed commercial-real-estate valuations, which management believes understate intrinsic value and intends to work through the cycle.

US statutory impairments were $12M plus a $1M mortgage-loan valuation allowance; Japan FSA saw a net realized gain of JPY 66M from impairment reversals and a JPY 201M valuation allowance on transitional real estate loans, within expectations. Tax-credit investments reduced GAAP NII by $5M (offset in the tax line), with no earnings benefit in Q1.

External reinsurance strategy — a new growth lever

Effective March 31, Aflac Re Bermuda assumed a block of whole-life annuities from Japan Post Insurance — immaterial to Aflac Inc.'s Q1 financials but a strategic milestone in building an external reinsurance franchise targeting the Japan market. Management (Dan Amos) framed it as 'evolution, not revolution,' progressing from earlier reinsurance with another company, to internal transactions, now to a deal with its 'biggest and closest partner.' Max Broden said such blocks can be sizable and immediately earnings-accretive, leveraging Aflac's AA-rated balance sheet and Japanese-market expertise, and would add mortality, longevity and spread risk that diversifies the company's risk and earnings profile.

The strategy consumes capital but is not expected to alter shareholder capital returns; over time it could be material. Management pushed back on the read that reinsurance signals weaker core Japan growth, reaffirming continued organic opportunity.

Summary of the company's earnings call; see how call summaries are prepared. Not investment advice.