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    Delete your account

    Last updated: July 27, 2026

    This page explains how to close your Inve.money account — used on https://inve.money and in the Inve.money mobile app, operated by MoonProduct — and what happens to your data when you do.

    1. How to request deletion

    Send an account deletion request from the email address or phone number registered on your account:

    • Email info@inve.money with the subject line "Account Deletion Request".
    • Include the phone number you sign in with, in international format (e.g. +91XXXXXXXXXX), so we can match the request to your account.

    Request account deletion by email →

    You can also reach this page from inside the app: open Account and tap Delete account (on desktop, it is in the sidebar under your profile).

    2. What happens to your account

    When we process your request:

    • Your account is closed and deactivated — sign-in stops working, your subscription stops renewing, and you lose access to every feature immediately.
    • The personal data held on the account is erased, leaving only an anonymised internal record that cannot be traced back to you or to any phone number, and that is never used to contact you.
    • This is permanent. We cannot reopen a closed account or recover the data on it — to use Inve.money again you would sign up fresh as a new user.

    3. Timeline

    • We acknowledge your request within 2 business days.
    • Deactivation and erasure are completed within 7 business days of your request, and we confirm by email once it is done.

    4. What gets erased

    All personal data tied to your account is erased, including:

    • Your phone number, name, email address, and date of birth
    • PAN card number, if you provided one
    • Portfolio holdings you uploaded (ticker symbols, quantities, average buy prices) and any uploaded CSV files
    • Your risk profile, watchlists, alert settings, and app preferences
    • Usage and API logs linked to your account
    • Your authentication record with Google Firebase Authentication

    5. What is retained, and why

    • Payment and invoice records for any paid subscription, kept only for as long as Indian tax and accounting law requires. These hold the transaction record, not your portfolio data.
    • The anonymised account record described above, plus aggregate usage totals — neither carries personally identifiable information nor can be linked back to you.

    Nothing retained can be used to identify you or to reconstruct your portfolio.

    6. Removing only some data

    If you want to keep your account but remove specific data, email info@inve.money and say what you want removed — for example your uploaded holdings, your PAN number, or your alert settings.

    7. Cancel your subscription first

    Closing your account does not by itself issue a refund. If you have an active paid plan, cancel it before requesting deletion — see our Refund and Cancellation Policy. Subscription payments already charged are non-refundable.

    8. Contact

    MoonProduct
    Email: info@inve.money
    Website: https://inve.money

    For the full picture of what we collect and why, see our Privacy Policy.