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    AFRM
    Earnings call· Jun 2025(Q4 FY25)

    Affirm Holdings Q4 FY25 earnings call AFRM

    Aug 28, 2025 Source

    Executive summary

    Affirm Holdings, Inc. Q4 FY25 — Record Performance and Accelerating Growth

    Affirm delivered exceptionally strong Q4 FY25 results, setting new records across most metrics and demonstrating accelerating growth, driven by high repeat borrower engagement and successful 0% APR offerings. The company is actively expanding its product suite, particularly with the Affirm Card and international presence, while maintaining a disciplined approach to credit underwriting and capital markets. Management remains optimistic about its ability to control performance amidst macroeconomic shifts and competitive dynamics.

    Highlights

    5
    • Set a new record in most metrics, including GMV, which is unusual for Q4, indicating accelerating growth.

    • 95% of transactions came from repeat borrowers this quarter, demonstrating strong customer retention.

    • 0% APR loan volume tripled, showing significant uptake in this product offering.

    • Affirm Card volume reached $1.2 billion, with a 10% attach rate and growing average order value (AOV).

    • AdaptAI deployments showed an average 5% increase in GMV for participating merchants.

    Concerns

    2
    • Potential impact of student loan repayment resumption on consumer credit performance, though management states it is being actively monitored.

    • Transition of a large enterprise merchant off the platform by the end of fiscal Q1 FY26, impacting future volume.

    Guidance & targets

    2
    CategoryTargetConfidence
    Revenue less transaction cost (RLTC) take rate
    Very, very high end of 3% to 4% range
    high materiality
    High
    Enterprise merchant volume
    0 volume
    high materiality
    High

    Operational metrics

    8
    Funding capacity growth
    55%up YoY
    YoY

    Funding capacity was up year-over-year.

    Repeat borrower transactions
    95%
    Q4 FY25

    Percentage of transactions coming from repeat borrowers.

    0% APR loan volume growth
    90%north of 90% YoY
    YoY

    Monthly 0% loans were growing significantly year-on-year.

    Merchants funding 0% APRs
    7%doubled YoY
    Q4 FY25

    Percentage of total merchant base funding 0% APRs, which doubled year-over-year.

    Affirm Card volume
    $1.2B
    Q4 FY25

    Total volume generated by the Affirm Card.

    Affirm Card average order value (AOV)
    $4,700up from $3,500
    Trailing 12 months

    Average GMV per cardholder across all Affirm services, dominated by card spend.

    AdaptAI GMV increase
    5%
    Early results

    Average increase in GMV for merchants deploying AdaptAI.

    Reference rate impact on funding cost
    40 bpsper 1-point move in reference rates
    Future

    A 1-point move in reference rates translates to a 40 bps change in funding cost, with a time lag for full impact.

    Product announcements

    3
    ProductTypeDetails
    Affirm Cardupdate
    U.K. Expansionlaunch
    AdaptAIlaunch

    Deals & partnerships

    2
    ShopifyInternational expansion partner for U.K. launch

    Affirm is conducting friends-and-family testing in the U.K. with Shopify, leveraging their existing partnership for international expansion.

    Stripe TerminalBNPL integration with payment service provider (PSP)

    Announcement of BNPL integration with Stripe Terminal, which is seen as an important step for expanding into the offline market and simplifying merchant integrations.

    Risks & headwinds

    4
    Student loan repayment resumptionOngoing

    Not quantified, but acknowledged as a potential stressor.

    Mitigation: Actively monitoring consumer performance and adjusting underwriting to avoid overextending borrowers. Credit performance is an output of controlled model settings.

    Macroeconomic shiftsOngoing

    Not quantified, but acknowledged as a factor outside of company control.

    Mitigation: Maintaining strict credit underwriting standards and daily monitoring of credit performance to control results regardless of macro environment changes.

    Enterprise merchant transitionBy end of fiscal Q1 FY26

    0 volume from this merchant after fiscal Q1 FY26.

    Mitigation: Outlook assumes the integration is wound down by the end of fiscal Q1, with a conservative stance on future volume from this merchant.

    Competition from other lendersOngoing

    Not quantified, but acknowledged as a potential for 'irrational players'.

    Mitigation: Focusing on long-term partnerships with disciplined capital providers and maintaining a commitment to credit quality, which differentiates Affirm from less disciplined competitors.

    What to watch in Q1 FY26

    4

    Enterprise merchant volume

    After fiscal Q1 FY26
    CurrentIntegration winding down in Q1 FY26
    Target0 volume

    Why it matters

    This transition will impact overall GMV and revenue, and verifying the complete wind-down is crucial for future projections.

    The assumption in our outlook, Rob, is that, that enterprise partner is wound down sort of going into the quarter, so by the end of this quarter, fiscal Q1.

    Q&A highlights

    7

    What is the reason for the strong optimism and uptick in results, particularly regarding consumer performance?

    Management attributes optimism to strong momentum in the U.S. and Canadian consumer markets, with excellent performance in originations and repayment rates. They emphasize that credit performance is an output of their models and settings, which they actively control.

    But from the consumer point of view, which I gather was the question, we think that it continues to perform. It's really maybe a commentary on how strong the momentum is in the U.S., and to at least a similar degree, Canadian consumer and soon, we'll find out what that looks like for U.K. one.

    asked by Dan Dolev · answered by Max Levchin

    2 min read7 chapters

    Detailed Narrative

    01

    Record Performance and Growth Acceleration

    Affirm reported an exceptionally strong quarter, setting new records across most metrics, which is unusual for a fiscal Q4. The company highlighted accelerating growth and strong performance across all business segments, attributing success to robust consumer demand and effective credit management. This performance underscores the company's momentum and ability to exceed typical seasonal peaks.

    02

    Credit Performance and Risk Management

    Despite ongoing macroeconomic discussions, Affirm emphasized highly consistent and strong credit performance, attributing it to rigorous underwriting models that assess every transaction. Management stated that credit performance is an output of their settings and models, allowing them to control results even as the macroeconomic environment fluctuates. The short duration of loans and high repeat borrower base (95% of transactions) further enable focused underwriting.

    03

    0% APR Strategy and User Behavior

    The company's 0% APR offerings are a significant driver of new user acquisition, with 0% loan volume tripling. Management confirmed that users acquired through 0% APR programs exhibit similar repeat rates to other users and often convert to interest-bearing loans. This strategy is profitable due to merchant subsidies and is viewed as a key differentiator, leveraging Affirm's advanced underwriting capabilities.

    04

    Affirm Card and Offline Expansion

    The Affirm Card is showing strong growth, reaching $1.2 billion in volume with a 10% attach rate. The strategy involves continued investment to enhance the card's features and compel higher usage, particularly in offline categories like gas stations. Management sees significant potential in expanding the card's reach and increasing its average transaction value, aiming for 10 million active cardholders and over $7,500 GMV per year per cardholder.

    05

    International Expansion and Strategy

    Affirm is actively pursuing international expansion, with friends-and-family testing underway in the U.K. through its Shopify partnership. The company plans to leverage its reusable platform technology and existing multinational merchant relationships to expand into other European markets. The approach focuses on intelligent navigation of local regulations and data access, with sales and marketing efforts primarily shared with merchant partners.

    06

    Agentic Commerce and AI Integration

    Affirm is exploring opportunities in Agentic commerce, viewing it as a remixing of e-commerce that could increase volume for many merchants. The company's AdaptAI technology, which automatically optimizes financing offers at checkout, has already shown an average 5% increase in GMV for deployed merchants. This AI-powered configurability is a core competitive advantage, allowing for tailored offers that enhance conversion and profitability.

    07

    Funding Environment and Capital Markets

    The funding environment is described as very favorable, with wide-open capital markets for consumer lenders. Affirm emphasizes its strategy of partnering with long-term, blue-chip investors who value the company's disciplined approach to credit quality. Management believes this selective partnership strategy insulates them from potential irrational behavior by other lenders flush with funding.

    AI-generated summary of the company’s earnings call. Not investment advice.