Skip to content
    AIG
    Earnings call· Mar 2026(Q1 FY26)

    AMERICAN INTERNATIONAL GROUP Q1 FY26 earnings call AIG

    May 1, 2026 Source

    Executive summary

    AIG Q1 FY26 — strongest first quarter of the Zaffino era with 18% NPW growth and 87.3% combined ratio

    AIG opened FY26 with what management called its strongest-ever first quarter, as the Everest renewal-rights conversion, the Convex quota share and a favorable January 1 reinsurance renewal drove 18% net-premiums-written growth while margins expanded across all three segments. The quarter's quality was underwriting-led — underwriting income more than tripled and the calendar-year combined ratio improved 850 bps — supplemented by higher core fixed-income yields, though weak alternative returns and a wider other-operations loss were partial offsets. The forward stance is disciplined growth: management is leaning into casualty where rate exceeds loss-cost trend while deliberately shrinking the pressured Lexington large-account property book, and reaffirmed its 2025 Investor Day targets (>20% operating EPS CAGR to 2027, 10-13% ROE, sub-30% GI expense ratio). With incoming CEO Eric Andersen taking over June 1, a heavy emphasis on an agentic-AI underwriting/claims build with Palantir and Anthropic, and a planned full Corebridge exit funding buybacks, the story is execution on an already-improved platform rather than a strategic pivot.

    Highlights

    5
    • General Insurance net premiums written rose 18% YoY on a constant-dollar basis to $5.6B, with Global Commercial +21% (North America Commercial +36%, International Commercial +12%) and Global Personal +11%

    • Adjusted after-tax income per diluted share of $2.11, up 80% YoY; core operating ROE of 12.2%; adjusted pretax income $1.5B, +65% YoY, with underwriting income more than tripling to $774M

    • General Insurance calendar-year combined ratio improved 850 bps YoY to 87.3% (accident-year combined ratio as adjusted 86.6%, -120 bps; expense ratio 29.3%, -120 bps)

    • Global Personal Insurance calendar-year combined ratio improved over 18 pts YoY to 89.4% (accident-year adjusted 89.9%, -570 bps; expense ratio -410 bps)

    • Returned $760M to shareholders ($519M buybacks, $241M dividends) and raised the quarterly dividend 11% to $0.50 — a fourth consecutive year of double-digit increases; GI net investment income $864M, +17%

    Concerns

    5
    • U.S. property market remains highly competitive: North America property pricing down 11%, and the Lexington large-account shared-and-layered E&S book (<10% of global property) is contracting with new business down 19% YoY

    • Alternative investment income fell to $6M from $43M a year ago as private-equity returns yielded just 1.6%, below long-term expectations; management expects Q2 alternatives to remain below expectations

    • Other operations adjusted pretax loss widened to $125M from $66M, driven by lower net investment income and other ($54M vs $110M) on lower parent liquidity and reduced Corebridge dividends

    • Catastrophe losses of ~$180M (largely winter storms); North America Commercial accident-year loss ratio as adjusted rose 90 bps on a mix shift toward casualty

    • U.S. financial lines pricing was flat and international financial lines pricing was down 4%, continuing softening trends

    Guidance & targets

    11
    CategoryTargetConfidence
    Net premiums written growth
    Low to mid-teens net premiums written growth in General Insurance
    high materiality
    High
    Operating EPS growth
    Operating EPS compound annual growth of over 20% over the 3 years ending 2027
    high materiality
    High
    Return on equity
    Core operating ROE of 10% to 13% through 2027
    high materiality
    High
    Expense ratio
    Improve General Insurance expense ratio to less than 30% by 2027
    high materiality
    High
    Combined ratio
    Improve Global Personal Insurance combined ratio to 94% by 2027
    high materiality
    High
    Dividend
    11% increase in quarterly dividend to $0.50 per share starting Q2 2026
    high materiality
    High
    Corebridge divestiture / capital deployment
    Fully exit remaining ~5.6% Corebridge stake in 2026, with proceeds primarily for additional share repurchases
    high materiality
    Medium
    Net premiums earned
    Net premiums earned growth expected to benefit AIG in the back half of 2026 and into 2027
    medium materiality
    Medium
    Net investment income (other operations)
    Q2 other operations net investment income and other line of $30M to $40M
    low materiality
    Medium
    Alternative investment income
    Q2 alternative returns expected to remain below expectations
    low materiality
    Medium
    Portfolio / underwriting mix
    Continue contracting the Lexington large-account shared-and-layered E&S property portfolio throughout the year if the current market environment persists
    medium materiality
    Medium

    Segment performance

    7
    SegmentRevenueYoYQoQMargin
    General Insurance (total)
    Growth spanned all three segments, supported by strategic transactions (Everest, Convex), the differentiated reinsurance strategy and profitable organic growth; margin gains driven by lower expense ratio, lower cat losses and favorable prior-year development.
    Expense ratio: 29.3% (-120 bps YoY)Accident-year loss ratio as adjusted: 57.3% (flat YoY)Underwriting income: $774M (more than tripled YoY)Accident-year underwriting income adjusted for catastrophes: +17% YoYNet investment income: $864M (+17% YoY)
    NPW $5.6B; GPW $10B; NPE $6.1BNPW +18% (constant dollar); GPW +7% (constant dollar); NPE +5%Accident-year combined ratio as adjusted 86.6% (-120 bps YoY); calendar-year combined ratio 87.3% (-850 bps YoY)
    North America Commercial
    Growth largely driven by reinsurance changes and Everest renewals in retail; continued double-digit retail casualty growth in a disciplined liability market; property remains very competitive with disciplined line-size deployment.
    Accident-year loss ratio as adjusted: +90 bps YoY (business mix shift, reduced property / more casualty earned)Retention: 88%Renewal pricing ex-property: +7% (largely in line with loss-cost trend)Retail excess casualty pricing: +14%Lexington casualty pricing: +8%U.S. financial lines pricing: flatNorth America property pricing: -11%
    NPW +36%Accident-year combined ratio as adjusted 85.5% (+120 bps worse YoY); calendar-year combined ratio 85.5% (-840 bps YoY)
    International Commercial
    Majority of growth from the Convex whole-account quota share, Everest renewals and reinsurance changes; team prioritized organic growth discipline in a generally challenging rate environment.
    Expense ratio improvement: -50 bps YoY (drove the AY combined-ratio improvement)Retention: 89%Overall pricing: -1% (slightly positive ex-financial lines)Casualty pricing: +5% (aided by positive auto rate)Property pricing: -4% (modest regional variation; Japan positive rate and pricing)Global Specialty pricing: -1%Financial lines pricing: -4%
    NPW +12%Accident-year combined ratio as adjusted 85.1% (-30 bps YoY); calendar-year combined ratio 87.3% (-90 bps YoY, 12th consecutive quarter sub-90%)
    Global Commercial (Commercial roll-up)
    Aggregate of North America and International Commercial; strong new business and retention reflect broker and client support for the Everest conversion in a competitive market. Western World, Glatfelter and Programs each grew, with Programs aided by a new special-purpose vehicle with Amwins.
    New business: $1.6B including Everest renewals (+42% YoY)Global commercial retention: 88%
    NPW +21%
    Global Personal Insurance
    Deliberate multi-year repositioning — restructured related reinsurance treaties plus organic growth — driving significant, sustained profitability and growth improvement; already ahead of the 94%-by-2027 target.
    Expense ratio: -410 bps YoY
    NPW +11%Accident-year combined ratio as adjusted 89.9% (-570 bps YoY); calendar-year combined ratio 89.4% (improved over 18 pts from 107.9% prior year)
    Other Operations
    Wider loss driven by lower net investment income and other on lower parent liquidity and reduced Corebridge dividends.
    Q2 NII and other guidance: $30M-$40M
    Net investment income and other: $54M (vs $110M prior year)Adjusted pretax loss $125M (vs $66M loss prior year)
    International Property (within property portfolio)
    Balanced and profitable; a materially different, more predictable rate environment than the U.S. large-account market.
    International property pricing: -4% (only second quarter of rate reductions in last 5 years)
    ~40% of AIG's $6.5B gross-written property portfolioCalendar-year combined ratio averaged low 70s across 2024-2025

    Operational metrics

    22
    Adjusted after-tax income per diluted share
    $2.11+80% YoY
    Q1 FY26

    Headline non-GAAP EPS; underpinned by underwriting and investment-income gains.

    Core operating ROE
    12.2%
    Q1 FY26

    Within the reaffirmed medium-term target range.

    Adjusted pretax income
    $1.5B+65% YoY
    Q1 FY26

    Driven by lower cat losses, improved accident-year results and higher favorable prior-year development.

    Underwriting income
    $774Mmore than tripled YoY
    Q1 FY26

    Accident-year underwriting income adjusted for catastrophes rose 17%.

    General Insurance accident-year combined ratio as adjusted
    86.6%-120 bps YoY
    Q1 FY26

    Improvement driven by lower expense ratio, increased operating leverage and expense discipline.

    Catastrophe losses
    ~$180M
    Q1 FY26

    Lower cat losses YoY were a key driver of the calendar-year combined-ratio improvement.

    Prior-year reserve development (net)
    $132M favorable
    Q1 FY26

    Net of reinsurance and prior-year premium; supported underwriting income.

    General Insurance net investment income
    $864M+17% YoY
    Q1 FY26

    Benefit of proactive repositioning of the public fixed-income portfolio.

    Alternative investment income
    $6Mvs $43M prior-year quarter
    Q1 FY26

    Partly offset core fixed-income NII strength; Q2 alternatives expected to remain below expectations.

    Book value per share
    $75.82+6% YoY
    as of March 31, 2026

    Balance-sheet growth despite dividends and buybacks.

    Adjusted tangible book value per share
    $70.85+4% YoY
    as of March 31, 2026

    Reported alongside book value per share.

    Total debt to total adjusted capital ratio
    17.7%
    as of quarter end (Q1 FY26)

    Leverage framing management uses; signals balance-sheet strength and capital flexibility.

    Total capital returned to shareholders
    $760M
    Q1 FY26

    Continued balanced capital return during the quarter.

    Quarterly dividend per share
    $0.50+11% increase
    effective Q2 FY26

    Board-approved; reflects confidence in strategy and long-term outlook.

    Corebridge Financial equity interest
    ~5.6%reduced (continued sell-down)
    end of Q1 FY26

    Planned full monetization subject to market conditions.

    Direct lending exposure
    ~$1.2B
    as of Q1 FY26

    AIG slowed private-credit deployment given market conditions; defines private credit broadly (CML, IG private placements, asset-backed finance, direct lending).

    Global Commercial new business
    $1.6B+42% YoY
    Q1 FY26

    Reflects strong broker/client support amid the Everest conversion.

    North America property renewal pricing
    -11%decrease
    Q1 FY26

    Thesis-critical soft-market indicator driving the Lexington large-account contraction.

    AIG Assist underwriting productivity (Lexington middle-market property)
    +30% quoting more submissions; -55% time to quote; ~+40% binding
    Q1 FY26 (reported)

    Quantified AI productivity uplift in a targeted-growth segment; internal underwriting benefit.

    AI agent autonomous run time
    up to 30 hoursvs less than 1 hour with Claude 2.0
    current (Q1 FY26)

    Cited to illustrate the pace of agentic-AI capability gains underpinning AIG's multi-agent build.

    Claude claims-assessment beta accuracy
    88%
    Anthropic closed evaluation (referenced Q1 FY26)

    Cited as a strong baseline for AI-assisted claims fraud detection; illustrative, not an AIG production metric.

    Global property portfolio (gross premiums written)
    $6.5B
    as framed on the call

    Management used GPW (not net) to reflect performance without reinsurance distortion; frames the property bifurcation.

    Industry KPIs

    10
    MetricValueDetails
    Combined ratio86.6% (GI accident-year as adjusted); 87.3% (GI calendar-year)%
    Capital returns$760M total returned; $519M buybacks; $241M dividends$M
    ROE operating ROE12.2% (core operating ROE)%
    Catastrophe losses~$180M$M
    Book value per share$75.82; adjusted tangible $70.85$/share
    Net investment income$864M (General Insurance)$M
    Retention persistencyGlobal commercial 88%; North America commercial 88%; International commercial 89%%
    Net premiums written earnedNPW $5.6B; NPE $6.1B; GPW $10B$B
    Renewal rate change pricingNorth America Commercial ex-property +7%; North America property -11%; International Commercial -1%%
    Prior year reserve development$132M favorable (net)$M

    Product announcements

    2
    ProductTypeDetails
    Underwriting by AIG Assistexpansion
    Multi-agentic underwriting solution (with Palantir Foundry and Anthropic)roadmap

    Deals & partnerships

    8
    Everestrenewal rights transaction (portfolio conversion)Global Commercial new business of $1.6B including Everest renewals (+42% YoY)

    Renewal-rights deal on business that complements AIG's portfolio; AIG hired Everest employees to run the book, used the Palantir ontology to anticipate submission and pricing activity, and is repricing/restructuring and taking lead positions where appropriate. Management said broker and client demand for the converting portfolio is strong.

    Convexwhole-account quota share (reinsurance assumption)

    AIG's assumption of risk via the Convex whole-account quota share was cited as a key driver of international commercial premium growth and an example of deploying built-up capital option value.

    Amwinsjoint venture / special purpose vehicle (Programs)

    AIG's Programs business benefited from a new special-purpose vehicle established with Amwins.

    Palantir Technologiestechnology partnership (AI / Foundry ontology)

    Using Palantir's Foundry platform, AIG expanded its ontology and orchestration layer to coordinate AI agent teams integrated with core underwriting systems.

    Anthropictechnology partnership (AI / large language models)

    AIG is partnering with Anthropic on agentic AI; management cited progression from Claude 2.0 (agents autonomous under an hour) to current models (up to 30 hours) and an Anthropic claims-assessment beta.

    CVC and Onexinvestment-management partnerships (private credit / direct lending)

    AIG named CVC and Onex as new key managers with whom it will continue deploying funds across a wide variety of assets.

    Corebridge Financialdivestiture (equity stake sell-down)remaining ~5.6% equity interest

    AIG continued reducing its Corebridge ownership to ~5.6% at quarter end and plans to fully exit its remaining stake in 2026.

    U.S. International Development Finance Corporation (DFC)industry initiative (maritime reinsurance plan)

    AIG joined other U.S. insurers in supporting the DFC's maritime reinsurance plan, leveraging its marine and war insurance expertise to help restore market confidence and support commerce flow in a key trade route.

    Risks & headwinds

    9
    U.S. large-account E&S property soft market / pricing pressureongoing through 2026 if current environment persists

    North America property pricing -11%; Lexington large-account (shared-and-layered E&S, <10% of global property) new business -19% YoY

    Mitigation: Deliberate contraction of the Lexington large-account portfolio, willingness to non-renew sub-return accounts, and rapid redeployment of capacity to more attractive segments (middle-market E&S, casualty, international)

    Weak alternative / private-equity investment returnsQ1 result, extending into Q2 FY26

    Alternative investment income $6M (vs $43M prior year); PE returns 1.6%, below long-term expectation; Q2 expected to remain below expectations

    Mitigation: Offset by ~20% growth in core fixed-income NII and reinvestment at ~80 bps higher new-money yields; PE reported on a one-quarter lag

    Business-mix shift raising the loss ratioongoing as Everest casualty/financial lines and organic casualty growth earn in

    General Insurance accident-year loss ratio as adjusted +50 bps overall; North America Commercial accident-year loss ratio +90 bps as property is reduced and more casualty earns in

    Mitigation: Growth targeted where casualty rate exceeds loss-cost trend; expense discipline and earned-premium growth expected to lower the expense ratio and offset loss-ratio mix pressure; historically conservative margin-building in loss picks

    Catastrophe lossesQ1 FY26; wind season approaching

    ~$180M in Q1, largest attributable to winter storms

    Mitigation: Consistent low net catastrophe retention through the cycle; comprehensive property-per-risk and excess-of-loss reinsurance placed at or better terms/pricing at January 1; positioning to capitalize on post-CAT market dislocations

    Softening financial lines / D&O pricingcontinuation of Q4 trends into Q1 FY26

    U.S. financial lines pricing flat; International financial lines pricing -4%; Global Specialty -1%

    Mitigation: Recalibrating in competitive D&O segments, focusing on differentiated value proposition and driving rate in targeted segments

    Wider other-operations loss / lower parent liquidityQ1 FY26; Q2 NII-and-other guided to $30M-$40M

    Adjusted pretax loss $125M (vs $66M); NII and other $54M (vs $110M)

    Mitigation: Recognized as tied to lower parent liquidity and reduced Corebridge dividends; Corebridge exit proceeds to fund buybacks

    Middle East conflict / geopolitical accumulation and trade-disruption riskevolving / ongoing

    Direct impact on AIG not material based on what has been seen to date (unquantified)

    Mitigation: Shifted regional colleagues to remote operations; monitoring accumulation risk, adjusting underwriting guidelines, stress-testing the investment portfolio, and staying close to reinsurance partners and clients

    AI regulatory / data-use constraints (notably Europe/GDPR)ongoing / structural

    Not quantified

    Mitigation: Beta-testing and rollout sequenced outside Europe first; customizing deployment by market (e.g., Japan); size and scale leveraged to test and deploy responsibly with human oversight and guardrails

    Emerging casualty rate moderationto be watched into the back half of 2026

    Not quantified — management sees casualty 'a little bit more under pressure from rates' but still generating very good returns

    Mitigation: Continued disciplined underwriting; monitoring margins closely; casualty still viewed as writing above loss-cost trend for now

    Q&A highlights

    8

    As both carriers and brokers adopt AI, how does that change what carriers pay brokers?

    Zaffino framed AI as primarily improving efficiency in exchanging submission data and augmenting underwriting decisions, while stressing brokers do far more than data gathering — they provide substantial advisory. He argued scale will matter and that as large language models get trained by experts, both the model and the underwriter/claims professional benefit, strengthening carrier–broker collaboration rather than displacing it.

    I think we will be able to augment information that we get in submissions to be able to make better underwriting decisions.

    asked by Meyer Shields · answered by Peter Zaffino

    4 min read7 chapters

    Detailed Narrative

    01

    Broad-based premium growth led by Global Commercial and the Everest conversion

    General Insurance net premiums written rose 18% YoY on a constant-dollar basis, with Global Commercial +21% and Global Personal +11%. North America Commercial NPW jumped 36%, largely driven by reinsurance changes and the Everest renewals in the retail business, alongside continued double-digit growth in retail casualty. International Commercial NPW rose 12%, with the majority of growth from the Convex whole-account quota share, Everest renewals and reinsurance changes. Global Commercial new business was $1.6B including Everest renewals, up 42% YoY, while global commercial retention held at 88% (North America 88%, International 89%).

    02

    Reinsurance strategy amplifying net growth and protecting margin

    AIG secured enhanced terms, conditions and favorable pricing at the January 1 renewal, negotiating substantial year-over-year savings that — combined with the Everest portfolio — provided a meaningful tailwind to net premiums written. Management stressed the savings came on same attachment points and comparable modeling (i.e. no additional net risk taken), with property-cat placements carrying lower modeled attachment points and higher exhaust limits per geography on a risk-adjusted basis. AIG's strategy of maintaining a consistently low net catastrophe retention through the cycle lets it benefit from more attractive reinsurance pricing, showing up directly in higher net premiums written.

    03

    Property market bifurcation: disciplined U.S. large-account pullback

    AIG framed its $6.5B gross-written property portfolio across multiple entry points. International property (~40% of the book) ran a calendar-year combined ratio in the low 70s across 2024-2025 with pricing down only 4% in the quarter — just the second quarter of rate reductions in five years. U.S. retail property posted combined ratios in the 70s, and the Lexington middle-market E&S book remains one of the fastest-growing, best-performing segments. The exception is the Lexington large-account shared-and-layered E&S business (<10% of global property), under significant pricing pressure with North America property pricing down 11%; AIG cut new business 19% and will keep contracting it, redeploying capacity elsewhere.

    04

    Global Personal Insurance turnaround

    Global Personal Insurance delivered an 11% NPW increase and a dramatic profitability step-up: the accident-year combined ratio as adjusted improved 570 bps to 89.9% and the calendar-year combined ratio improved over 18 points to 89.4% from 107.9% a year earlier, aided by a 410 bps expense-ratio reduction. Management attributed the gains to a deliberate multi-year repositioning — restructuring related reinsurance treaties plus organic growth — that continues to earn in, keeping the segment ahead of its 94%-by-2027 target.

    05

    AI and digital strategy — from AIG Assist to multi-agent underwriting

    AIG detailed a deepening AI program built around underwriting and claims. Its 2025-launched 'underwriting by AIG Assist' is now deployed across 8 lines of business; in Lexington middle-market property it delivered a 30% improvement in quoting more submissions, cut time-to-quote by 55% and lifted binding by ~40%. Partnering with Palantir (Foundry ontology) and Anthropic, AIG is building a multi-agentic solution with an orchestration layer coordinating purpose-built agents for submission ingestion, risk evaluation and pricing benchmarking, with human oversight retained. Management noted agent autonomy has extended from under an hour (Claude 2.0) to as long as 30 hours, and cited an Anthropic beta in which Claude's fraudulent/legitimate determinations matched a professional adjuster on 88% of 100 claims out-of-the-box.

    06

    Investment income, credit positioning and capital

    General Insurance net investment income rose 17% to $864M, with core fixed-income NII up nearly 20% as AIG reinvested at new-money yields ~80 bps above sales and maturities (annualized core yield 4.61%, +51 bps YoY). This was partly offset by alternative income of just $6M (vs $43M) on 1.6% PE returns. AIG slowed private-credit deployment: it defines private credit broadly (CML, IG private placements, asset-backed finance, direct lending), with direct-lending exposure of ~$1.2B (<1.5% of the GI portfolio, avg loan ~$6M, all held on balance sheet not via BDCs) and software exposure of ~$130M (16 bps). Book value per share was $75.82 (+6%), adjusted tangible book $70.85 (+4%), and total-debt-to-total-adjusted-capital 17.7%.

    07

    Leadership transition and geopolitical context

    Eric Andersen, who joined in February after three decades as one of AIG's largest trading partners, becomes CEO on June 1 and reaffirmed the 2025 Investor Day strategy and financial guidance, signaling continuity and hard execution rather than a pivot. Management also addressed the ongoing Middle East conflict, noting a significant colleague presence in the region shifted to remote operations; rising demand for property/energy, trade-credit and political-risk insurance; and that the direct impact on AIG is not material to date while it monitors accumulation risk and stress-tests the investment portfolio.

    AI-generated summary of the company’s earnings call. Not investment advice.