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    AMZN
    Earnings call· Mar 2026(Q1 FY26)

    AMAZON COM Q1 FY26 earnings call AMZN

    Apr 29, 2026 Source

    Executive summary

    Amazon Q1 FY26 — AWS reaccelerates to 28% as AI-infrastructure and custom silicon commitments surge

    The quarter reframes Amazon as an AI-infrastructure compounder: AWS growth reaccelerated to its fastest pace in years while multi-gigawatt Trainium commitments and a leading custom-silicon franchise recast the CapEx surge as demand-backed rather than speculative. Management is explicit that heavy upfront spend pressures near-term free cash flow but expects attractive downstream ROIC, echoing the first AWS wave.

    Highlights

    5
    • Worldwide revenue $181.5B, up 17% YoY (15% ex-FX); operating income $23.9B at a record 13.1% operating margin

    • AWS revenue $37.6B, up 28% YoY (accelerated 480bps) — fastest growth in 15 quarters — on a $150B annualized run rate; AWS operating income $14.2B

    • Custom silicon business now >$20B annual run rate (~40% QoQ growth, triple-digit YoY); over $225B in Trainium revenue commitments and a $364B AWS backlog (excludes the >$100B Anthropic deal)

    • Advertising revenue $17.2B, up 22% YoY

    • Worldwide paid units grew 15% YoY (highest since COVID) while fulfillment costs grew slower — outbound shipping +12% and fulfillment expense +9% FX-neutral

    Concerns

    6
    • Cash CapEx of $43.2B in Q1; management flags that when CapEx growth outpaces revenue growth, near-term free cash flow is challenged until capacity is monetized

    • Memory and storage component costs have skyrocketed amid supply shortages, a watched risk for CapEx this year and next

    • Q2 North America to carry ~$1B YoY cost increase tied to Amazon Leo satellite manufacture/launch

    • Higher transportation costs from fuel inflation (partially offset by a new FBA fuel/logistics surcharge)

    • International segment operating margin only 3.6% vs North America 7.9%

    • Q2 includes a seasonal step-up in stock-based compensation expense

    Guidance & targets

    9
    CategoryTargetConfidence
    Q2 net sales
    $194B-$199B
    high materiality
    High
    Q2 operating income
    $20B-$24B
    high materiality
    High
    Q2 FX impact on net sales
    ~10 bps headwind
    low materiality
    Medium
    Amazon Leo cost impact (North America)
    ~$1B YoY cost increase
    medium materiality
    High
    Amazon Leo commercial service launch
    On track to launch in Q3 2026
    medium materiality
    High
    Trainium CapEx savings and margin advantage at scale
    Tens of billions of CapEx savings each year; several hundred bps operating margin advantage vs third-party chips for inference
    high materiality
    Medium
    AWS CapEx monetization and returns
    High confidence CapEx will be monetized with compelling operating margins and ROIC; the faster AWS grows, the more short-term CapEx
    high materiality
    High
    Selling Trainium racks to third parties
    Good chance of selling racks over the next couple of years
    medium materiality
    Low
    Whole Foods Market store expansion
    100 more stores in the next few years
    low materiality
    Medium

    Segment performance

    3
    SegmentRevenueYoYQoQMargin
    AWS
    Growth driven by both core and AI services; management cites strong correlation between AI spend and core-service demand as workloads move to production.
    AWS annualized run rate: $150BAI revenue growth: triple digits YoYAWS backlog: $364B (excludes >$100B Anthropic deal)Fastest growth in 15 quarters
    $37.6B28% (accelerated 480bps)+$2B QoQ (largest Q4-to-Q1 increase ever)$14.2B operating income
    North America
    Q2 to carry ~$1B YoY cost increase related to Amazon Leo; higher fuel-related transportation costs partially offset by new FBA surcharge.
    Seasonal events (Big Spring Sale) performed wellStrong third-party seller sales growth, particularly U.S.
    $104.1B12%$8.3B operating income; 7.9% operating margin
    International
    Seller experience investments resonating; Prime Day shifts to Q3 for Australia, Brazil, India and Japan in FY26.
    Strong 3P seller sales growth in Europe and Brazil (seller fees recently lowered)Amazon Now (India) orders +25% MoM
    $39.8B11% (ex-FX)$1.4B operating income; 3.6% operating margin

    Operational metrics

    18
    Custom silicon (chips) revenue run rate
    >$20B~40% QoQ growth; triple-digit % YoY
    Q1 FY26

    Comprises Trainium and Graviton; management said the run rate somewhat masks scale.

    Trainium revenue commitments
    >$225B
    as of Q1 FY26

    Cumulative revenue commitments for Trainium custom AI silicon.

    Trainium2 price-performance
    ~30% better price-performance than comparable GPUs
    Q1 FY26

    Majority of Bedrock workloads run on Trainium.

    Trainium3 price-performance
    30-40% better price-performance than Trainium2
    Q1 FY26

    Next-generation training/inference chip.

    Trainium4 availability
    ~18 months from broad availability; much already reserved
    Q1 FY26

    Future custom AI silicon generation.

    Graviton price-performance
    up to 40% better price-performance than any other x86 processor
    Q1 FY26

    Industry-leading CPU chip; agentic AI drives CPU demand.

    Bedrock inference customer spend growth
    170% QoQQoQ
    Q1 FY26

    Bedrock a significant AWS growth driver.

    AWS AI revenue run rate
    >$15Bnearly 260x larger than AWS's $58M run rate 3 years after launch
    first 3 years of AI wave

    Illustrates unprecedented speed of AI ramp.

    Rufus monthly active users
    up over 115% YoYYoY
    Q1 FY26

    Agentic AI shopping assistant; can research, track prices and auto-buy.

    Grocery gross sales
    >$150B
    FY2025

    Grocery a fast-growing part of Stores.

    Zoox autonomous operations
    nearly 2 million miles driven; 350,000+ riders carried
    cumulative to Q1 FY26

    Robotaxi service.

    Amazon Leo satellite constellation
    over 250 satellites in space
    as of Q1 FY26

    Commercial service on track for Q3 2026.

    Cash capital expenditures
    $43.2B
    Q1 FY26

    Management expects significant continued AI investment; near-term FCF challenged when CapEx growth outpaces revenue growth.

    Worldwide paid units growth
    15% YoYYoY; highest since tail end of COVID lockdowns
    Q1 FY26

    Unit growth outpaced cost to operate the fulfillment network.

    Alexa+ engagement vs Alexa classic
    talking 2x more; completing purchases 3x more; streaming music 25% more; smart home use 50% morevs Alexa classic
    Q1 FY26

    Next-generation Alexa assistant.

    Amazon Now (India) order growth
    orders increasing 25% month-over-monthMoM
    Q1 FY26

    Ultra-fast delivery (30 minutes or less) service, started in India last year.

    Same-day delivery selection and volume
    millions of items; more than 1 billion items delivered same day/overnight so far in 2026up to 40x the selection of a typical big-box store
    YTD Q1 FY26

    Continued delivery-speed expansion in cities and rural areas.

    Project Hail Mary box office
    nearly $615M global box office to datesecond biggest opening weekend for a non-sequel, non-franchise film in the last decade
    Q1 FY26

    Prime Video / entertainment momentum; Prime Video described as large and profitable.

    Industry KPIs

    9
    MetricValueDetails
    Gross order volumeWorldwide paid units grew 15% YoY%
    Segment revenue mixNorth America $104.1B; International $39.8B; AWS $37.6B (total worldwide $181.5B)USD
    Third party seller mixStrong 3P seller sales growth (share % not disclosed)
    Ai cloud revenue backlogAWS backlog $364B; AWS $150B annualized run rateUSD
    Regional market performanceStrong seller sales growth in U.S., Europe and Brazil; Amazon Now (India) orders +25% MoM%
    Advertising revenue take rate$17.2BUSD
    Subscription membership programPrime membership program (subscriber count not disclosed)
    Fulfillment shipping cost economicsOutbound shipping costs grew 12% YoY; fulfillment expense grew 9% YoY%
    Operating income EBIT and adjusted EBITDAWorldwide operating income $23.9B; operating margin 13.1% (record)USD / %

    Product announcements

    8
    ProductTypeDetails
    OpenAI models on Amazon Bedrocklaunch
    Amazon Bedrock managed agents (powered by OpenAI)launch
    Amazon Quick desktop applaunch
    Health AI (with One Medical)launch
    Sponsored Products and Brand Prompts in Rufuslaunch
    Creative Agent (Amazon Ads)expansion
    Amazon Leo commercial serviceroadmap
    Next-generation robotics/automation in fulfillment centersexpansion

    Deals & partnerships

    11
    Anthropiccustomer contract (Trainium commitment)over $100 billionmultiyear, multi-gigawatt

    One of two leading AI labs committing large multiyear multi-gigawatt Trainium commitments.

    OpenAIpartnership / customer contractmultiyear, multi-gigawatt

    Multi-gigawatt Trainium commitment; also co-invented Bedrock managed agents and made OpenAI models available on Bedrock.

    Metacustomer contract

    Committed to using tens of millions of Graviton cores to run CPU-intensive agentic AI workloads.

    Globalstaracquisition

    Acquisition to obtain unusual/scarce global spectrum required for direct-to-device connectivity.

    Applepartnership

    Amazon Leo to power satellite services for iPhones and Apple Watches, enabled by the Globalstar relationship.

    Delta Airlinescustomer contractstarting 2028

    Enterprise Leo commitment; latest of several signed before commercial launch.

    Netflixpartnership (advertising)

    Amazon Audiences applies Amazon's shopping/browsing/streaming signals to Netflix viewers to improve advertiser performance.

    Comcast Advertisingpartnership (advertising)

    Expands local advertising to thousands of brands.

    Uberpartnership

    Zoox will be available through the Uber app in Las Vegas and later Los Angeles; Uber also cited as a Trainium adopter.

    Amazon Leo enterprise/government customers (JetBlue, AT&T, Vodafone, DIRECTV Latin America, Australia's NBN, DP World Tour, NASA)customer contracts

    Roster of enterprises and governments with Leo revenue commitments prior to commercial service.

    New AWS customers (U.S. Bank, Fox, Southwest Airlines, U.S. Army, Bloomberg, Cerebras, AT&T, Nokia, Fundamental, National Geographic Society, PGA TOUR, NVIDIA)customer contracts

    New AWS agreements announced since the prior call, alongside OpenAI, Anthropic and Meta.

    Risks & headwinds

    7
    Memory/storage component cost inflation and supply shortageThis year and potentially next year

    Cost of components, particularly memory, has 'skyrocketed'; not enough capacity for demand (no dollar figure given)

    Mitigation: Secured significant supply early via strategic suppliers who prioritize largest (cloud) customers; management says not currently capacity-constrained and watching closely

    Free cash flow pressure from CapEx outpacing revenue growthNear term / initial capacity tranches until monetized

    Q1 cash CapEx $43.2B; early-year FCF 'challenged' during high-growth CapEx phase

    Mitigation: Substantial portion of 2026 AWS CapEx already backed by customer commitments; long useful-life assets expected to yield attractive ROIC/FCF a couple of years after in service

    Amazon Leo cost rampQ2 FY26 (capitalizing certain costs from Q4)

    ~$1B YoY cost increase within North America in Q2

    Mitigation: Costs to begin being capitalized in Q4 as commercial service launches in Q3

    Higher transportation costs from fuel inflationQ2 FY26

    Not quantified

    Mitigation: Partially offset by recently implemented fuel and logistics-related FBA surcharge

    Foreign exchange headwindQ2 FY26

    ~10 bps net-sales headwind in Q2 (Q1 FX was a $2.9B / 180bps favorable impact)

    AI/chip capacity constraints and allocation trade-offsOngoing

    Trainium2 largely sold out; Trainium3 nearly fully subscribed; must allocate scarce Trainium between cloud demand and standalone rack sales

    Mitigation: Ongoing capacity build-out; deep NVIDIA partnership maintained for customer choice

    Seasonal stock-based compensation step-upQ2 FY26

    Not quantified

    Mitigation: Driven by timing of annual compensation cycle; reflected in Q2 operating income guidance

    Q&A highlights

    6

    What levels of investment are needed to scale compute to meet the revenue backlog, and how does custom silicon position Amazon competitively?

    Jassy reiterated no new update on capital — the plan is largely the same — but framed AI as a once-in-a-lifetime opportunity where every application gets reinvented. He tied AWS's unusual chip portfolio (Graviton CPU + Trainium AI) to being unusually well positioned, and expects to invest significant capital over coming years for long-term benefit.

    we do view this as truly a once-in-a-lifetime opportunity where every application that we know of is going to be reinvented.

    asked by Eric Sheridan · answered by Andrew Jassy

    4 min read7 chapters

    Detailed Narrative

    01

    AWS reacceleration and the AI demand flywheel

    AWS revenue reached $37.6B, up 28% YoY — an acceleration of 480bps and the fastest growth in 15 quarters — reaching a $150B annualized run rate and delivering $14.2B operating income. Growth was driven by both AI and core services, with management citing a strong correlation between AI spend and core-service demand as post-training, reinforcement learning and agentic tool usage pull heavily on both GPUs/accelerators and CPUs. AI revenue is growing triple digits YoY. The Q1 AWS backlog stands at $364B, which explicitly excludes the recently announced >$100B Anthropic deal, and management stressed the backlog has reasonable breadth beyond one or two customers.

    02

    Custom silicon: Trainium and Graviton

    Amazon's chips business grew ~40% QoQ and now runs at a >$20B annual revenue run rate with triple-digit YoY growth; management said if sold standalone the run rate would be ~$50B, making it one of the top 3 data center chip businesses in the world. Trainium commitments now exceed $225B, with Trainium2 (~30% better price-performance than comparable GPUs) largely sold out, Trainium3 (30-40% better than T2, shipping since start of 2026) nearly fully subscribed, and much of Trainium4 (still ~18 months from broad availability) already reserved. Graviton, up to 40% better price-performance than any x86, is used by 98% of the top 1,000 EC2 customers; Meta committed to tens of millions of Graviton cores.

    03

    Bedrock, agents and the OpenAI expansion

    Bedrock inference customer spend grew 170% QoQ and processed more tokens in Q1 than all prior years combined; it is used by over 125,000 customers, with almost 80% of the Fortune 100. Amazon added OpenAI's GPT-5.4 to Bedrock (5.5 coming) and previewed Bedrock managed agents powered by OpenAI, a stateful runtime Jassy called the future of agent-building. Turnkey agents (QRO, Transform, Connect, Quick) showed strong traction: QRO developers more than doubled QoQ with enterprise usage up ~10x, Transform saved over 1.56M manual hours, and new Quick customers grew more than 4x QoQ.

    04

    Stores, grocery and delivery speed

    Worldwide paid units grew 15% YoY, the highest since the tail end of COVID lockdowns, with 600+ new notable brands added. Grocery surpassed $150B in gross sales in 2025, making Amazon the second-largest U.S. grocer, with same-day perishables in 2,300+ cities; perishable sales grew over 40x YoY and same-day perishable customers add ~3x as many items and spend 80%+ more. Amazon expanded 1- and 3-hour delivery on 90,000+ items and grew ultra-fast Amazon Now (30 minutes) to tens of millions of customers across 9 countries. Average prices on Amazon.com decreased YoY.

    05

    Advertising and Prime Video profitability

    Amazon Ads generated $17.2B, up 22% YoY, recognized by Forrester as a leader in omnichannel advertising. Amazon deepened its Netflix partnership via Amazon Audiences, partnered with Comcast Advertising for local advertising, and expanded interactive video ads starting with Samsung TVs. Management explicitly stated Prime Video is now 'a large and profitable business in its own right,' a narrative-only profitability claim not broken out in the segment data. New AI ad tools (Creative Agent, Sponsored Products and Brand Prompts in Rufus) are early, with nearly 20% of shoppers interacting with Brand Prompts continuing the brand conversation.

    06

    Emerging bets: Zoox, Amazon Leo and devices

    Zoox has driven nearly 2 million autonomous miles and carried more than 350,000 riders, is public in Las Vegas and San Francisco, testing in 8 other cities, and will be available via the Uber app in Las Vegas (LA later). Amazon Leo has 250+ satellites in orbit with commercial service on track for Q3; it has meaningful enterprise/government revenue commitments (Delta, JetBlue, AT&T, Vodafone, DIRECTV Latin America, Australia's NBN, DP World Tour, NASA), plans to acquire Globalstar for direct-to-device spectrum, and struck an agreement with Apple to power iPhone/Apple Watch satellite services. Alexa+ early access expanded internationally with users engaging materially more than Alexa classic.

    07

    CapEx, free cash flow and the investment thesis

    Q1 cash CapEx was $43.2B, primarily AWS and generative AI. Jassy framed the spend as a once-in-a-lifetime opportunity, noting AWS must lay out cash for land, power, buildings, chips, servers and networking 6-24 months before billing customers. Assets carry long useful lives (30+ years for data centers, 5-6 years for chips/servers). Management acknowledged that in high-growth periods where CapEx growth outpaces revenue growth, early-year free cash flow is challenged until initial capacity tranches are monetized — a cycle they say mirrors the first AWS growth wave, with much larger downstream revenue and FCF expected this time.

    AI-generated summary of the company’s earnings call. Not investment advice.