Detailed Narrative
Culture Change and Stakeholder Trust
Boeing is actively working on culture change, focusing on safety and quality, which has led to improved performance and re-earning stakeholder trust. Employee feedback is used to shape new values and behaviors, with a voice of employee survey planned before year-end to assess progress. The company observes teams using these values in daily work, strengthening relationships with customers and improving internal collaboration.
FAA Collaboration and Delegation
The company is working closely with the FAA on certification processes, acknowledging collective learning on the new TIA (Type Inspection Authorization) process for the 777X. The FAA has allowed delegation to Boeing for issuing airworthiness certificates for some 737 MAX and 787 airplanes, indicating renewed confidence. Management views this limited delegation authority as a responsibility taken very seriously.
737 MAX Engine Anti-Ice Resolution
Boeing has finalized design changes to permanently address the engine anti-ice issue for the 737-7 and -10 programs after over 3,000 hours of lab testing and analysis. This effort remains on the critical path for certification, which is anticipated in 2026. The modifications involve both hardware and software updates to the test aircraft, followed by a straightforward certification process with the FAA.
Defense Program Stabilization
The Defense business continues an active management approach to derisk development programs, demonstrating stability on EACs (Estimates at Completion). Proactive engagement with customers and suppliers has led to revised contract baselines, lowering execution risk and creating win-win outcomes. The defense portfolio is well positioned for the future, supported by a record backlog and a focus on returning to historical performance levels with new contracts and tighter underwriting standards.
IAM Strike Management
In St. Louis, Boeing is executing contingency plans during the ongoing IAM-represented workforce strike. Despite the work stoppage, the team continues to build JDAMs at approximately the same production rate as before the strike and is progressing on MQ-25 and T-7A development programs. The company remains focused on supporting its customers through this period.
Digital Business Strategy
Boeing is on track to close the sale of Jeppesen and other digital business portions later this quarter. Simultaneously, the BGS team continues to secure deals for digital capabilities that will be retained, specifically those related to fleet maintenance, operations, and repair. An example is a recent agreement with EVA Air for digital diagnostic tools and advanced analytics to improve efficiency.