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Chunghwa Telecom (CHT) Q4 FY25 earnings call: guidance and Q&A

Earnings call· Dec 2025 (Q4 FY25)· Communication Services· Feb 3, 2026

Source: earnings call transcript

Executive summary

Chunghwa Telecom Q4 FY25 — Record mobile share and 8-year-high full-year EPS

Chunghwa closes a record year with the core telecom engine — a 41%-share mobile business and a rising-ARPU broadband franchise — carrying the story as lumpy, project-based ICT revenue lapped a tough base. Management enters 2026 confident on 5G migration and convergence, pivoting capital toward non-mobile (IDC, satellite, submarine cable) even as costs are guided to outrun revenue near-term.

Highlights

5
  • Full-year 2025 EPS of TWD 4.99 (up from TWD 4.80) — an 8-year high and 6th consecutive year of annual growth, exceeding the upper end of guidance; full-year revenue an all-time high of TWD 236.11B (+2.7% YoY) and EBITDA TWD 88.77B (+2.6% YoY, 37.6% margin).

  • Record Taiwan mobile leadership: revenue market share climbed to an unprecedented 41% and subscriber share to 39.7%; Q4 mobile service revenue grew 4.7% YoY (a recent record high) and postpaid ARPU +3.6% YoY.

  • Fixed broadband ARPU reached a new high of TWD 819/month (+3.8% revenue, +0.5% subs YoY); subscribers at 300Mbps+ grew 13% YoY and 1Gbps+ subscriptions doubled in Q4.

  • Recurring ICT revenue grew 15% YoY with 5G private network +88%, IDC +19%; multiple-play bundles +17% YoY (16th consecutive quarter) and Hami Video ARPU +25% YoY.

  • Balance sheet strength: debt ratio improved to 25.25% and net debt-to-EBITDA ratio stood at 0; free cash flow of TWD 49.8B for the year.

Concerns

5
  • Q4 group ICT revenue declined 6% YoY on a higher base, with cloud revenue -16%, AIDC -27% and cybersecurity -16% YoY; EBG revenue fell 7.9% YoY.

  • Q4 income from operations decreased 2.2% YoY, dragged by one-off 3G network-sunset equipment impairment (final phase, fully recognized in Q4) and a high prior-year base from investment-property valuation gains.

  • International subsidiaries' revenue fell 7% YoY on softened voice demand and a higher US/Japan ICT base.

  • 2026 operating costs and expenses are guided to rise 3.5%-3.7% YoY, faster than the 2.5%-3.2% revenue-growth guide, on talent, electricity-policy caution and depreciation.

  • Hami Video recorded an overall subscription loss in 2025 due to the absence of major global sporting-event broadcasting.

Guidance & targets

CategoryTargetConfidence
Full-year 2026 total revenue growth
+2.5% to +3.2% YoY
high materiality
High
Full-year 2026 operating costs and expenses growth
+3.5% to +3.7% YoY
high materiality
High
Full-year 2026 EPS
TWD 4.82 to TWD 5.02
high materiality
High
Full-year 2026 total capital expenditure budget
TWD 31.91B
high materiality
High
Full-year 2026 mobile-related capex growth
-6.3% YoY
medium materiality
High
Full-year 2026 non-mobile capex growth
+24% YoY
high materiality
High
Combined pre-6G AIoT, satellite and big-data revenue
surpass TWD 10B in 2026
medium materiality
Medium
Fixed broadband ARPU trajectory
continued ARPU enhancement (qualitative)
low materiality
Medium
Mobile service revenue trajectory
positive trajectory to continue (qualitative)
low materiality
Medium

Segment performance

SegmentRevenueYoYQoQMargin
Consumer Business Group (CBG)
Robust Q4 revenue growth from mobile, fixed broadband and higher iPhone-driven handset sales. Income before tax slightly declined, dragged by the final phase of 3G equipment impairment (fully recognized in Q4) and a high prior-year government-subsidy base.
Mobile service revenue growth: +4.7% YoY (Q4, recent record high)Postpaid ARPU: +3.6% YoYFixed broadband ARPU: TWD 819/month (+3.8% revenue YoY, +0.5% subs YoY)Multiple-play packages: +17% YoY (16th consecutive quarter of growth)Consumer cybersecurity subscription: +11% YoYHami Video ARPU: +25% YoY
+6% YoY (Q4)+6%—Income before tax slightly decreased YoY
Enterprise Business Group (EBG)
Revenue fell as most major ICT projects were recognized in prior quarters, producing a 7% YoY drop in EBG ICT revenue; income before tax also hit by the one-time impairment. Mobile, fixed broadband and satellite services still grew. Full-year cloud and cybersecurity delivered growth despite quarterly swings.
EBG ICT revenue: -7% YoYRecurring ICT revenue (group): +15% YoY5G private network revenue: +88% YoYIDC revenue: +19% YoYBig Data revenue: +3% YoYCloud revenue: -16% YoYAIDC revenue: -27% YoYCybersecurity revenue: -16% YoY
-7.9% YoY (Q4)-7.9%—Income before tax impacted by one-time 3G impairment
International Business Group (IBG)
Growth driven by rising international IDC demand and stronger roaming revenue; completion of the SJC2 and first-phase Apricot submarine cables lifted fixed-line services revenue.
IBG fixed-line services revenue: +2.2% YoY (boosted by SJC2 and first-phase Apricot submarine cables)
+2.5% YoY (Q4)+2.5%—Income before tax +1.8% YoY
International subsidiaries (geography)
Overall subsidiary revenue declined on softened voice-services demand and a higher US and Japan ICT base last year. Southeast Asia grew 12% YoY; Malaysia subsidiary commenced operations December 2025. Secured US AI-supply-chain projects (Texas, California) expected to boost 2026 performance.
Southeast Asia revenue: +12% YoY (Singapore and Thailand project completions)
-7% YoY (Q4)-7%——

Product announcements

ProductTypeDetails
Disney+ bundlelaunch
AI edge computing in AIDClaunch
5G standalone / network slicing applicationsroadmap
Astranis satellite (multilayer satellite capability)roadmap
Malaysia subsidiaryexpansion

Deals & partnerships

Leading Taiwanese financial institution (unnamed) customer contract (AI customer-service system)

Secured an AI customer-service solution to build the first integrated AI customer-services system for a leading financial institution in Taiwan.

Taiwan government (labor insurance platform) government system-integration project exceeding TWD 3B

Flagship government system-integration project to upgrade the labor-insurance platform to next-generation infrastructure.

Correctional institutions (nationwide, government) customer contract (remote surveillance platform) TWD 150M (5 new Q4 projects)

Deployment of remote surveillance platform for correctional institutions brought 5 additional new projects in Q4; management expects to replicate and scale the success.

OneWeb and SES satellite services partnership

OneWeb and SES satellites commenced operation in 2025; Astranis to join H2 2026 for multilayer satellite capability.

Taiwan government agencies (satellite joint procurement) framework agreement (joint procurement)

Successfully incorporated satellite services as part of the government's joint-procurement contract framework.

US AI-supply-chain customers (Texas, California) customer contract / project pipeline

Secured several AI-supply-chain projects in the US pipeline, including key projects in Texas and California.

Renewable-energy provider (CPPA) 20-year Corporate Power Purchase Agreement 4.6 billion kWh 20 years

Secured 4.6 billion kilowatt-hours of renewable energy through a 20-year CPPA.

Submarine-cable consortia (SJC2, Apricot) infrastructure / network build

SJC2 and first phase of Apricot submarine cables completed in Q4, strengthening international connectivity.

Risks & headwinds

One-time 3G network-sunset equipment impairment Q4 2025 (final phase)

Final phase fully recognized in Q4 2025; contributed to Q4 income from operations -2.2% YoY and reduced CBG/EBG income before tax (exact charge not disclosed)

Mitigation:Impairment now fully recognized; a one-off, non-recurring item

Lumpy, project-based ICT revenue against high prior-year bases Q4 2025

Q4 group ICT revenue -6% YoY; cloud -16%, AIDC -27%, cybersecurity -16% YoY; EBG revenue -7.9% YoY

Mitigation:Recurring ICT revenue +15% YoY; cloud and cybersecurity still grew for the full year; new government/financial-institution project wins

International subsidiary revenue decline on softened voice demand Q4 2025

International subsidiaries revenue -7% YoY (US and Japan higher base)

Mitigation:Southeast Asia +12% YoY; Malaysia subsidiary launched; secured US AI-supply-chain pipeline (Texas, California) for 2026

Taiwan electricity-policy uncertainty raising cost base FY2026

Contributor to 2026 operating-cost growth guidance of +3.5% to +3.7% YoY (above revenue growth of +2.5% to +3.2%)

Mitigation:Cautious provisioning; 20-year renewable-energy CPPA (4.6 billion kWh) secured

Operating costs guided to outpace revenue growth FY2026

2026 opex +3.5%-3.7% vs revenue +2.5%-3.2%; EPS guided flat at TWD 4.82-5.02 vs FY2025 TWD 4.99

Mitigation:Investment framed as talent and infrastructure for future core and emerging-business growth; disciplined capex management

Content/subscription softness without major sporting events FY2025

Hami Video recorded overall subscription loss in 2025 (ARPU still +25% YoY in Q4)

Mitigation:Disney+ bundle (Jan 2026), Netflix partnership, and 2026 sporting-event pipeline (FIFA World Cup, Asian Games)

Q&A highlights

What is driving the ~24% jump in non-mobile capex for 2026, and how much of the total increase comes from IDC?

CFO said the increase is spread across fixed-line maintenance (a large proportion), satellite and cables, and IDC — with the rise coming mainly from IDC and satellite. She declined to disclose a per-item capex figure but said IDC/cloud remains the second-largest non-mobile capex bucket for 2026, and reiterated that total mobile capex in 2026 stays below 2025 despite standalone/network-slicing investment.

“Actually, we didn't separately disclose the exact number of the CapEx budget for each nonmobile items. But I can share with you that I think the CapEx for IDC and cloud it remain, I mean, like the second largest part of the nonmobile CapEx for 2026”

asked by Rajesh Panjwani · answered by Wen-Hsin Hsu (CFO Audrey Hsu)

3 min read 7 chapters

Detailed narrative

Record mobile leadership and 5G migration engine

Chunghwa solidified its Taiwan mobile lead in 2025 with record-high positions: regulator data put mobile revenue market share at an unprecedented 41% and subscriber share at 39.7%, driven by postpaid growth. 5G subscriber market share rose to 39.2%, and 5G penetration among the company's smartphone users reached 46.4% by year-end.

The average monthly-fee uplift from 5G migration stayed robust at 41%, translating into Q4 mobile service revenue growth of 4.7% YoY (a recent record high) and postpaid ARPU up 3.6% YoY. Management expects the favorable market landscape to sustain this trajectory into 2026.

Fixed broadband ARPU and higher-tier adoption

Fixed broadband ARPU reached a new high of TWD 819/month in Q4, lifting broadband revenue 3.8% YoY on only 0.5% YoY subscriber growth — a deliberate ARPU-over-volume strategy powered by high-speed upgrade promotions and MOD bundles. Subscribers on 300Mbps+ plans grew 13% YoY, 500Mbps+ posted double-digit growth, and 1Gbps+ subscriptions doubled in the fourth quarter.

Multiple-play packages (mobile + fixed broadband + WiFi) rose 17% YoY, the 16th consecutive quarter of expansion.

ICT: strong recurring growth masked by lumpy project timing

Q4 group ICT revenue fell 6% YoY against a high prior-year base, though full-year ICT still grew robustly. Recurring ICT revenue rose 15% YoY across all major service lines. By category, IDC (+19%, aided by a Mexico project completion), Big Data (+3%) and 5G private network (+88%, on public- and private-sector project recognition) grew, while cloud (-16%), AIDC (-27%) and cybersecurity (-16%) declined on tough comparisons and revenue front-loaded earlier in 2025.

New wins included a first integrated AI customer-service system for a leading Taiwanese financial institution and a flagship government labor-insurance platform upgrade valued above TWD 3B.

International subsidiaries and submarine-cable expansion

International subsidiaries' revenue declined 7% YoY on softened voice demand and a higher US/Japan ICT base, partly offset by 12% YoY growth in Southeast Asia (completed Singapore and Thailand construction projects). A Malaysia subsidiary commenced operations in December 2025. Management flagged a US pipeline of secured AI-supply-chain projects in Texas and California expected to boost 2026 US performance.

IBG revenue grew 2.5% YoY, with completion of the SJC2 and first-phase Apricot submarine cables lifting IBG fixed-line services revenue 2.2% YoY.

Financials, impairment drag and balance-sheet strength

Q4 consolidated revenue was TWD 65.65B (+0.5% YoY, highest Q4 in nearly a decade) and EPS rose to TWD 1.20 from TWD 1.16 (highest Q4 EPS in 10 years). Q4 income from operations fell 2.2% YoY on a one-off 3G network-sunset equipment impairment and a high prior-year investment-property valuation base, while income before tax rose 2.1% on investment-disposal gains.

Full-year revenue hit an all-time-high TWD 236.11B (+2.7%), operating income +3.6%, net income +4%, and EBITDA TWD 88.77B (+2.6%, 37.6% margin). The debt ratio improved to 25.25% and net debt-to-EBITDA stood at 0; the company issued its first-ever biodiversity-focused sustainability bonds.

Capital-allocation pivot toward non-mobile infrastructure

FY2025 capex fell 3.7% to TWD 27.7B — mobile capex down TWD 1.4B as 5G deployment passed its peak, non-mobile up 2% on submarine cables. For 2026 the budget rises to TWD 31.91B, with mobile capex guided down 6.3% (fifth consecutive annual decline since the 2021 peak) and non-mobile capex up 24%, concentrated in IDC, satellite and fixed-line maintenance/cables.

Non-mobile now represents more than three-quarters of total capex; an analyst pressed for greater non-mobile capex disclosure going forward.

Satellite, AI edge and emerging-business roadmap

Chunghwa is building multilayer satellite capability with OneWeb and SES operational in 2025 and Astranis joining in H2 2026, positioning satellite as a communication backup solution and incorporating it into a government joint-procurement framework for long-term contracts. Management is introducing AI edge computing into its AIDC as a new revenue stream alongside continued AIDC construction in 2026, and targets combined pre-6G AIoT, satellite and big-data revenue above TWD 10B in 2026, converting AI capabilities into customer-facing service offerings.

Summary of the company's earnings call; see how call summaries are prepared. Not investment advice.