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Centene (CNC) Q4 FY25 earnings call: guidance and Q&A

Earnings call· Dec 2025 (Q4 FY25)· Health Care· Feb 6, 2026

Source: earnings call transcript

Executive summary

Centene Q4 FY25 — Strong Q4 Performance and Positive 2026 Outlook with Expected EPS Growth

Centene navigated a challenging 2025, closing the year ahead of expectations with improved Medicaid profitability and favorable Marketplace medical cost trends in Q4. The company is positioned for meaningful margin improvement and renewed adjusted EPS growth in 2026, driven by Medicaid stabilization, Marketplace recovery, and continued progress in Medicare Advantage, despite ongoing policy-related variability and No Surprises Act challenges.

Highlights

5
  • Full year 2025 adjusted diluted EPS of $2.08, slightly ahead of expectations.

  • Medicaid profitability improved, with Q4 HBR at 93.0%, representing 40 basis points of sequential improvement and 190 basis points from Q2 levels.

  • Underlying medical cost trend within Marketplace and Medicare segments was in line to slightly favorable in Q4.

  • Marketplace risk adjustment showed favorable development for 2025, resulting in a couple hundred million of net P&L outperformance in Q4.

  • PDP business delivered strong 2025 performance despite Inflation Reduction Act headwinds.

Concerns

4
  • Fourth quarter adjusted diluted loss per share of $1.19.

  • Marketplace segment HBR was roughly 100 basis points higher than original expectations due to a 2023 CMS reconciliation and increased accruals related to the No Surprises Act.

  • Medicare Advantage HBR was slightly elevated in Q4 due to a review of provider contract portfolio and adjustments.

  • The 2027 advanced notice suggests a more pressured view of Medicare rates than industry expectations.

Guidance & targets

CategoryTargetConfidence
Full year 2026 adjusted diluted EPS
greater than $3
high materiality
High
Medicaid HBR
stable
medium materiality
Medium
Medicaid net rate impact
mid-4s
medium materiality
Medium
Medicaid net trend expectation
mid-4s
medium materiality
Medium
Medicaid member months reduction
5% to 6%
medium materiality
Medium
Marketplace membership
roughly 3.5 million members
high materiality
High
Marketplace pretax margin
around 4%
high materiality
Medium
Medicare Advantage breakeven goal
breakeven
high materiality
Medium
Part D enrollment growth
high single-digit percentage growth
medium materiality
High
Medicare segment premium revenue growth
approximately $7.5 billion
medium materiality
Medium
Consolidated HBR
90.9% to 91.7%
high materiality
High
PDP pretax margin
around 2%
medium materiality
Medium
Adjusted tax rate
26% to 27%
low materiality
Medium
Premium and service revenue
$170 million to $174 billion
high materiality
High
Debt-to-cap ratio
continued pay down
medium materiality
Medium
Seasonality of 2026 adjusted EPS
majority in Q1, stepping down in Q2, around breakeven in Q3, loss in Q4
low materiality
High

Segment performance

SegmentRevenueYoYQoQMargin
Medicaid
Medicaid profitability improved in the back half of 2025, with Q4 HBR consistent with expectations. Underlying medical cost trend patterns remained largely consistent with Q3, with behavioral health, home health, and high-cost drugs driving excess trends. 1/1 final rates were in line with expectations.
HBR Q4: 93.0%Sequential HBR improvement: 40 bpsHBR improvement from Q2: 190 bpsMembership (end of 2025): 12.5 million
————
Commercial (Marketplace)
Underlying medical cost trend was slightly better than expectations in Q4. The Q4 HBR was higher due to a 2023 CMS reconciliation and accruals for No Surprises Act disputes. Ambetter membership developed in line with expectations for Q1 2026, with a notable shift to Bronze plans.
Q4 HBR: ~1 point higher than forecastQ1 2026 ending membership (expected): ~3.5 millionBronze membership (2026): >30% of enrollment
————
Medicare
Fundamental Medicare Advantage performance in Q4 was in line with expectations. PDP business delivered strong performance in 2025. MA membership is expected to decline intentionally in Q1 2026 as part of a strategy to refine footprint and value proposition. Part D enrollment is tracking well for Q1 2026.
PDP enrollment growth (Q1 2026 vs YE 2025): high single-digit percentageMedicare Advantage revenue (2026): essentially flatMedicare segment revenue mix (2026): 41% MA / 59% PDP
————

CNC operating KPIs by quarter

CNC operating KPIs stated on its earnings calls, by fiscal quarter
KPI Dec 2024 Q4 FY24 Mar 2025 Q1 FY25 Jun 2025 Q2 FY25 Sep 2025 Q3 FY25This call Dec 2025 Q4 FY25 Mar 2026 Q1 FY26 Jun 2026 Q2 FY26Change vs prior quarter
Medical care ratio
89.6% Our Q4 consolidated HBR was 89.6%, while our full year consolidated HBR was 88.3%, consistent with our previous guidance range. Source: earnings call transcript
————
87.3% Our consolidated HBR was 87.3% for Q1. Source: earnings call transcript
89.6% Our consolidated HBR was 89.6% for Q2, down from 93% in Q2 of 2025. Source: earnings call transcript
+2.3 pt
Medical care ratio Medicaid
93.4% Our Q4 Medicaid HBR was 93.4%, up 30 basis points from Q3. Source: earnings call transcript
—
94.9% Our Medicaid portfolio also fell short of expectations in the second quarter, producing an unanticipated and unacceptable health benefits ratio of 94.9%. Source: earnings call transcript
93.4% Our third quarter Medicaid HBR was 93.4%, which included $150 million in Florida Children's Medical Services program revenue, of which $90 million or 40 basis points was retro. Source: earnings call transcript
—
93.1% More importantly, we demonstrated continued progress in the HBR with Q1 at 93.1%, an improvement of 50 basis points from the first quarter of 2025. Source: earnings call transcript
93.9% In Medicaid, at a 93.9% HBR, we are right on track with our prior forecast and are still expecting a full year HBR of around 93.5%. Source: earnings call transcript
+0.8 pt
Medical members Medicaid
13M Today, we serve 13 million Americans across our Medicaid portfolio, offering critical access to vital medical services and support for some of this country's most vulnerable and complex populations. Source: earnings call transcript
——
12.7M Medicaid membership is at $12.7 million, and we would expect slight attrition over the next few quarters. Source: earnings call transcript
12.5M As expected, we continue to see slight attrition in membership closing out 2025 at 12.5 million members. Source: earnings call transcript
12.4M Starting with Medicaid, we ended Q1 with 12.4 million members, slightly down from year-end. Source: earnings call transcript
12.1M As some of you have written about, we did continue to see attrition in our Medicaid membership, ending Q2 with 12.1 million members, and we expect some states to continue to trim Medicaid roles leading up to any OB3 implementation in 2027. Source: earnings call transcript
-2.4%
Medical members PDP—
7.9M PDP ended the quarter at 7.9 million members, strong growth from 2024. Source: earnings call transcript
7.8M PDP membership ended the quarter at 7.8 million members, roughly flat on a sequential basis. Source: earnings call transcript
——
8.7M+ Our PDP business ended the quarter with just over 8.7 million members, thanks to the team's once again, thoughtful and data-driven approach to bid design and positioning. Source: earnings call transcript
——
Medical care ratio Medicare—
86.3% Medicare segment HBR was 86.3% in the quarter, which, as we covered in past discussions, is expected to follow an inverted slope line compared to 2024 due to the Inflation Reduction Act program changes. Source: earnings call transcript
—
94.3% Our reported Medicare segment HBR was 94.3%, reflecting typical cost of care patterns within Medicare Advantage as well as the inverted seasonality of pharmacy costs within PDP, owing largely to changes related to the IRA. Source: earnings call transcript
—
84.9% Both Medicare Advantage and PDP exceeded expectations, producing an HBR of 84.9%, better than our previous forecast and contributing nicely to the first quarter adjusted EPS B Medicare Advantage, we continue to strategically align our membership with our Medicaid footprint and made great progress on our path to positive earnings. Source: earnings call transcript
89.5% Medicare segment results were strong in the quarter, including an HBR at 89.5%, inclusive of the 2025 item discussed a minute ago. Source: earnings call transcript
+4.6 pt
Medical care ratio Commercial—
75% Q1 Commercial segment HBR at 75.0% was a little higher than last year's 73.3%, driven by 1.9 million new Marketplace Members in Q1. Source: earnings call transcript
—
89.9% In our Commercial segment, our HBR was on track for Q3 at 89.9%. Source: earnings call transcript
——
79.2% The Commercial segment, led by Marketplace, had a very strong quarter with an HBR of 79.2%, compared to prior year 90.6%, driven by the conversions of 3 positive factors. Source: earnings call transcript
—
Medical members Marketplace——
5.9M We reported second quarter Marketplace membership of 5.9 million members as the book continued to grow, driving more than $10 billion of commercial premium and service revenue in the period. Source: earnings call transcript
——
3.58M We ended the quarter with 3.58 million members right around where we told you we expected to be after navigating sign-ups, payments and effectuation. Source: earnings call transcript
~3.5M Looking to the rest of 2026, we are jumping off a Q2 membership of roughly 3.5 million members, slightly better than previous expectations, with metal tier distribution, age and other key demographics largely unchanged from our Q1 results. Source: earnings call transcript
—

Operating figures the company stated on at least two of the calls shown, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.

Deals & partnerships

Not specified divestiture $389 million net loss

A definitive agreement to divest the remaining Magellan business was reached in Q4 2025, resulting in a net loss. Centene had previously divested Magellan pharmacy and specialty businesses at gains over the past few years.

Risks & headwinds

No Surprises Act (NSA) disputes and fraudulent manipulation Ongoing

Accruals for 2025 dates of service pushed Marketplace HBR up roughly 100 bps. A multimillion-dollar lawsuit was filed against a New York provider.

Mitigation:Taking a more proactive litigious posture, advocating for NSA reform, and aggressive action to protect the system from fraudulent exploitation of loopholes.

Policy-related variability and landscape volatility 2026 and beyond

Not explicitly quantified, but incorporated into the prudent 2026 outlook.

Mitigation:Prudently positioned 2026 outlook, focus on execution, and identifying continued opportunities for margin expansion.

Pressured Medicare rates from 2027 advanced notice 2027

Suggests a more pressured view of rates than industry expectations.

Mitigation:Will provide CMS comments on the advanced notice and construct 2027 bids with the goal of achieving breakeven performance in Medicare Advantage.

Q&A highlights

Why is the 2026 Medicaid rate expectation of 4.5% not higher given elevated trends, and is it conservative? Can mid-year rate increases be expected?

The 4.5% rate assumption for 2026 is prudent, noting that 2025 rates matured favorably to 5.5%. The current rate cycle benefits from two full years of acuity and trend data, informing rate decisions. States are also making program changes, such as addressing ABA outlier providers and PBM control, which act as proxies for rate adjustments and contribute to trend bending.

“we're starting with a prudent assumption around that 4.5% for 2026. I would point to the fact that our 2025 rates matured favorably from where we started at the beginning of 2025 and ended with that composite rate at roughly 5.5%.”

asked by Ann Hynes · answered by Sarah London

2 min read 6 chapters

Detailed narrative

Medicaid Profitability and Trend Management

Centene demonstrated significant progress in restoring Medicaid profitability in the back half of 2025, with the Q4 HBR improving to 93.0%, a 40 basis point sequential improvement and 190 basis points from Q2 levels. Key drivers of excess trend, including behavioral health, home health, and high-cost drugs, remained consistent.

The company is actively managing costs through network optimization, clinical programs, rate advocacy, and aggressive fraud detection, exemplified by the ABA task force which identified and addressed outlier providers and inappropriate care patterns.

Marketplace Repositioning and Risk Adjustment

The Marketplace business saw fundamental medical cost trends slightly better than expected in Q4, and a favorable change in the view of 2025 risk adjustment. Despite the expiration of enhanced advanced premium tax credits, Ambetter membership is on track for approximately 3.5 million members by the end of Q1 2026, with over 30% enrolled in Bronze plans.

Centene anticipates a meaningful payable position for 2026 risk adjustment and is working with Wakely to publish a report for industry visibility on market dynamics.

Medicare Strategy and IRA Impact

Centene's Medicare segment delivered strong results in 2025, with Q4 performance in line with expectations. The company is progressing towards its goal of breakeven Medicare Advantage results in 2027, intentionally reducing MA membership while increasing yields. The PDP business performed strongly in 2025 despite Inflation Reduction Act headwinds, and 2026 enrollment is tracking to high single-digit percentage growth.

The 2027 advanced notice suggests pressured rates, but Centene remains focused on profitability and quality.

No Surprises Act (NSA) Challenges and Litigation

The No Surprises Act has become a source of increased costs and disputes, leading to a roughly 100 basis point increase in the Marketplace HBR in Q4 due to accruals for 2025 service dates. Centene views the NSA as being 'weaponized' by market participants and is advocating for reform.

The company is adopting a more proactive and litigious posture, including filing a multimillion-dollar lawsuit against a New York provider for alleged fraudulent manipulation of claims.

Technology and AI Integration for Efficiency

Centene is systematically integrating AI into its operations to drive efficiency and enhance member experience. This includes proof points in accelerated prior authorization approvals, improved call center operations, enhanced member navigation, and advanced analytics for medical economics and payment integrity. The company plans to accelerate the integration of Generative AI and agentic capabilities into core operations in 2026 to drive automation and reimagine stakeholder experiences.

Capital Allocation and Debt Management

Centene ended 2025 with approximately $400 million of cash available for general corporate use. The company reduced debt by $189 million in Q4, bringing the debt-to-cap ratio to 46.5%. While no share buyback is reflected in the 2026 guidance, Centene will continue to assess capital deployment opportunities as it generates excess cash and aims for continued deleveraging to reduce interest expense.

Summary of the company's earnings call; see how call summaries are prepared. Not investment advice.