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    CRWD
    Earnings call· Jan 2026(Q4 FY26)

    CrowdStrike Holdings Q4 FY26 earnings call CRWD

    Mar 3, 2026 Source

    Executive summary

    CrowdStrike Q4 FY26 — Record Net New ARR and AI-Driven Demand

    CrowdStrike delivered a blockbuster Q4 FY26, driven by record net new ARR and strong platform adoption, particularly with the Falcon Flex model. The company is capitalizing on AI-driven demand, positioning itself as critical infrastructure for securing AI while leveraging its proprietary data and agentic technologies to maintain a competitive advantage. This strong momentum and record pipeline provide confidence for continued profitable growth into FY27.

    Highlights

    5
    • Achieved all-time record net new ARR of $331 million for the quarter, growing 47% year-over-year.

    • Ending ARR reached $5.25 billion, crossing the $5 billion milestone and accelerating to 24% growth year-over-year.

    • Delivered record free cash flow of $376 million for the quarter, representing 29% of revenue.

    • Reported all-time record operating income of $326 million for the quarter, or 25% of revenue.

    • Ending ARR from the Falcon Flex subscription model grew more than 120% year-over-year to $1.69 billion.

    Guidance & targets

    22
    CategoryTargetConfidence
    Q1 FY27 Annual Recurring Revenue (ARR)
    $5.502 billion to $5.504 billion
    high materiality
    High
    Q1 FY27 Net New Annual Recurring Revenue (ARR)
    $249 million to $251 million
    high materiality
    High
    Q1 FY27 Total Revenue
    $1.360 billion to $1.364 billion
    high materiality
    High
    Q1 FY27 Non-GAAP Income from Operations
    $308 million to $310 million
    medium materiality
    High
    Q1 FY27 Non-GAAP Net Income Attributable to CrowdStrike
    $275 million to $277 million
    medium materiality
    High
    Q1 FY27 Diluted Non-GAAP Net Income Per Share
    $1.06 to $1.07
    medium materiality
    High
    Full Fiscal Year 2027 Annual Recurring Revenue (ARR)
    $6.466 billion to $6.516 billion
    high materiality
    High
    Full Fiscal Year 2027 Net New Annual Recurring Revenue (ARR)
    $1.213 billion to $1.264 billion
    high materiality
    High
    Full Fiscal Year 2027 Total Revenue
    $5.868 billion to $5.928 billion
    high materiality
    High
    Full Fiscal Year 2027 Non-GAAP Income from Operations
    $1.422 billion to $1.462 billion
    medium materiality
    High
    Full Fiscal Year 2027 Non-GAAP Net Income Attributable to CrowdStrike
    $1.241 billion to $1.271 billion
    medium materiality
    High
    Full Fiscal Year 2027 Diluted Non-GAAP Net Income Per Share
    $4.78 to $4.90
    medium materiality
    High
    Full Fiscal Year 2027 Free Cash Flow Margin
    at least 30%
    medium materiality
    High
    Q1 FY27 Free Cash Flow Margin
    approximately 33%
    medium materiality
    High
    Full Fiscal Year 2027 Capital Expenditures as a Percentage of Revenue
    7% to 8%
    medium materiality
    High
    Full Fiscal Year 2027 Interest Income
    $160 million to $170 million
    low materiality
    High
    FY27 Non-GAAP Operating Income Benefit from Sales Commission Amortization Change
    $85 million to $95 million
    medium materiality
    High
    FY27 Operating Expenses from Recent Acquisitions Integration
    $74 million to $80 million
    medium materiality
    High
    Q1 FY27 Acquired Net New ARR (SGNL & Seraphic)
    $5 million to $8 million
    low materiality
    High
    FY27 Partner Rebates as Percentage of Total Revenue
    approximately 0.8%
    low materiality
    High
    FY27 Net New ARR Seasonality
    41% in H1, 59% in H2
    low materiality
    High
    FY27 Free Cash Flow Dollars Seasonality
    43% in H1, 57% in H2
    low materiality
    High

    Segment performance

    5
    SegmentRevenueYoYQoQMargin
    Next-Gen Identity
    Experienced double-digit acceleration versus two quarters ago, driven by strong performance in privileged account security and Falcon Shield, which grew more than 5x since the acquisition of Adaptive Shield.
    Ending ARR: $520 millionPrivileged account security growth: more than 170% sequentiallyFalcon Shield ARR growth: more than 300% year-over-year
    more than 34%
    Cloud Business
    Net new ARR growth accelerated for the second consecutive quarter, exceeding $800 million in ending ARR for the first time as customers secure AI infrastructure.
    Ending ARR: $800 million
    more than 35%
    Next-Gen SIEM
    Delivered a record quarter, proving itself as a scaled market disruptor with significant performance and cost advantages over legacy competitors.
    Ending ARR: $585 million
    over 75%
    U.S.
    Exceeded expectations in Q4 FY26.
    66% of total revenue
    International
    Showed broad strength across all major geographic markets, with EMEA and APAC exceeding expectations.
    34% of total revenueaccelerating compared to Q3

    Operational metrics

    40
    Net New ARR
    $331 million47% year-over-year
    Q4 FY26

    All-time record for the quarter, well ahead of expectations.

    Net New ARR
    $1.01 billion25% year-over-year
    FY26

    First year delivering over $1 billion of net new ARR.

    Ending ARR
    $5.25 billion24% year-over-year
    Q4 FY26

    Crossed the $5 billion milestone, accelerating growth.

    Non-GAAP Operating Income
    $326 million
    Q4 FY26

    All-time record operating income for the quarter, third consecutive quarter of record operating income.

    Non-GAAP Operating Income
    $1.05 billion
    FY26

    Exceeded the $1 billion operating income milestone for the first time.

    Ending ARR from Falcon Flex Cohort
    $1.69 billionmore than 120% year-over-year
    Q4 FY26

    Turbocharging the land-and-expand motion.

    Ending ARR from Cloud, Next-Gen Identity, Next-Gen SIEM
    $1.9 billionmore than 45% year-over-year
    Q4 FY26

    Collective ending ARR for these solutions.

    Charlotte Usage Growth
    more than 6xyear-over-year
    Q4 FY26

    Charlotte is CrowdStrike's flagship agent.

    Charlotte ARR Growth
    more than tripledyear-over-year
    Q4 FY26

    Charlotte is CrowdStrike's flagship agent.

    Falcon Flex Customers Added
    more than 350
    Q4 FY26

    Nearly 4 new Falcon Flex customers each day of the quarter.

    Total Falcon Flex Customers
    more than 1,600
    Q4 FY26
    Average Flex Customer Ending ARR
    greater than $1 million
    Q4 FY26
    Re-Flexed Accounts
    more than 380
    Q4 FY26

    Customers are using what they buy and expanding their Flex commitments.

    Average ARR Lift After Re-Flex
    26%
    Q4 FY26

    Happening on average within 7 months.

    Multiple-Time Re-Flexers
    nearly 100
    Q4 FY26
    Average ARR Lift for Multiple-Time Re-Flexers
    additional 48%
    Q4 FY26

    From their initial Flex subscription.

    AIDR Product Growth
    more than 5xversus last quarter
    Q4 FY26

    Despite having only been available for a few weeks, becoming one of the most in-demand products.

    AWS Marketplace Total Contract Value
    nearly $1.5 billionnearly 50% year-over-year
    FY26
    Total Revenue
    $1.31 billion23% over Q4 of last year
    Q4 FY26

    Exceeded guidance range.

    Subscription Revenue
    $1.24 billion23% over Q4 of last year
    Q4 FY26
    Professional Services Revenue
    $63.1 million26% year-over-year
    Q4 FY26

    Remained strong, driven by the elevated threat environment.

    Non-GAAP Gross Margin
    79%
    Q4 FY26

    Record non-GAAP gross margin.

    Non-GAAP Subscription Gross Margin
    81%
    Q4 FY26

    Record non-GAAP subscription gross margin, primarily due to continued cloud optimization.

    Non-GAAP Operating Margin
    25%
    Q4 FY26

    Exceeded guidance, driven by strong top line, gross margin improvement, and sales execution.

    GAAP Net Income Attributable to CrowdStrike
    $38.7 million
    Q4 FY26
    Non-GAAP Net Income Attributable to CrowdStrike
    $289.1 million
    Q4 FY26

    Record non-GAAP net income.

    Diluted Non-GAAP Net Income Per Share
    $1.12
    Q4 FY26

    Exceeded guidance.

    Cash and Cash Equivalents
    $5.23 billion
    Q4 FY26
    Q1 FY27 Pipeline Growth
    49%year-over-year
    Q1 FY27

    Record pipeline entering FY27, reinforcing confidence in profitable growth.

    CCP Deals Retention Rates
    higher than company average
    Q4 FY26

    Accounts that took CCP deals have gross and net retention rates higher than the company average.

    CCP Deals ARR Expansion
    more than twice $80 million
    Q4 FY26

    Accounts that took CCP deals have expanded more than twice the total $80 million of ARR value provided.

    Shares Repurchased
    approximately 144,000 shares
    post FY26 year-end

    Repurchased following fiscal year-end.

    Remaining Share Repurchase Authorization
    $950 million
    as of March 2, 2026
    Distinct AI Applications Detected on Endpoints
    more than 1,800
    Q4 FY26

    Detected by CrowdStrike sensors.

    Unique AI Application Instances
    nearly 160 million
    Q4 FY26

    Across CrowdStrike's customer base.

    Falcon Flex Customer Module Adoption
    nearly 10 modules
    Q4 FY26

    Average Flex customer with ending ARR over $1 million has adopted nearly 10 modules, well over the company average.

    Subscription Customers Using 6+ Modules
    50%
    Q4 FY26
    Subscription Customers Using 7+ Modules
    34%
    Q4 FY26
    Subscription Customers Using 8+ Modules
    24%
    Q4 FY26
    MSSP Business Ending ARR
    more than $1.3 billion
    Q4 FY26

    Grew from a sub-$100 million business in just over 3 years.

    Industry KPIs

    8
    MetricValueDetails
    Revenue growth$1.31 billion (total revenue); $1.24 billion (subscription revenue)USD
    Arr net new arr$5.25 billion (ending ARR); $331 million (net new ARR Q4); $1.01 billion (net new ARR FY26)USD
    Acquisition contribution$5 million to $8 millionUSD
    Gross retention renewal rate97%%
    Multi product platform attach50% (6+ modules); 34% (7+ modules); 24% (8+ modules)%
    Operating FCF margin rule of 4025% (non-GAAP operating margin Q4); 29% (FCF margin Q4); 22% (non-GAAP operating margin FY26); 26% (FCF margin FY26)%
    Ai product adoption monetizationmore than 6x (Charlotte usage); more than tripled (Charlotte ARR); more than 5x (AIDR growth)
    Net revenue net dollar retention115%%

    Orderbook & backlog

    1
    Q1 FY27 Pipeline49%Q4 FY26

    year-over-year growth

    Record pipeline entering FY27.

    Product announcements

    1
    ProductTypeDetails
    AIDR (AI-powered Incident Detection and Response)launch

    Deals & partnerships

    3
    SGNL.aiacquisition

    Brings zero standing privilege for all identities to the Falcon platform, enabling high fidelity, content-driven, real-time authorization to rapidly reduce identity attack surface.

    Seraphicacquisition

    Turns any browser into a secure enterprise browser without impacting user behavior, addressing the browser as the front door for AI applications and providing real-time visibility and protection.

    Microsoftpartnership

    Partnership to make the world safer, reflecting a clear evolution in how the companies see each other. George Kurtz and Satya Nadella spoke to CrowdStrike's go-to-market team together.

    Q&A highlights

    7

    When will securing AI meaningfully contribute to ARR, and how much of this new market will go to pure-play cyber vendors versus hyperscalers?

    AI is already driving ARR growth, with AIDR up 5x QoQ. AI also drives growth in cloud, next-gen SIEM, and other areas. Hyperscalers didn't take over cloud security, and the same will happen with "AI hyperscalers"; CrowdStrike partners with them and leverages their LLMs while providing its own platform as the system of record.

    when I started the company in 2011, we pioneered cloud-delivered security. And over the years, as cloud was maturing, I heard a lot about the hyperscalers actually providing all the security services. Well, that didn't happen. In fact, as you've seen with our results and our partnership with AWS, as an example, we transact billions through these platforms, and they're a great partner, and there's a lot more exposure in the cloud. So we see the same thing happening what I call AI hyperscalers

    asked by Joe Gallo · answered by George Kurtz

    3 min read6 chapters

    Detailed Narrative

    01

    AI as a Business Accelerant

    AI is driving elevated demand for the Falcon platform and is a key accelerant for CrowdStrike's business. The company sees the AI revolution creating two distinct groups of software companies: those existentially vulnerable and those that will thrive. CrowdStrike positions itself in the latter, as a mission-critical, trusted infrastructure technology necessary for global continuity with deep IP, producing novel, fresh, and proprietary data that fuels agentic business outcomes.

    02

    Competitive Moat and Data Advantage

    CrowdStrike's Falcon platform is a vertically integrated net data creator and third-party data aggregator, generating unique real-time data from customer environments and world-class threat intelligence. Threat Graph correlates over 1 trillion security events per day across approximately 2 trillion vertices, analyzing 15+ petabytes of structured, queryable security signals at a scale no one can replicate. This proprietary data, combined with expert-labeled data from MDR analysts and incident responders, creates a structural flywheel and network effect that ensures superior outcomes in stopping breaches.

    03

    Securing the AI Stack

    Falcon is purpose-built for securing AI at every layer of the new AI stack, which represents the attack surface of the future. This includes securing GPU foundations (partnering with NVIDIA, AMD, Intel), hardware and infrastructure OEMs (Dell, HPE, Super Micro), neoclouds and hyperscalers (AWS, OCI, GCP, Azure), token factories (Anthropic, OpenAI, Google Gemini), and AI applications/agents. CrowdStrike secures nearly all of these companies themselves, positioning it as a key player in securing the world's AI future.

    04

    Falcon Flex Model Success

    The revolutionary Falcon Flex subscription model has been a smashing success, with over 1,600 customers adopting it and adding more than 350 Flex customers in Q4. The average Flex customer's ending ARR is greater than $1 million. More than 380 Flex accounts have already re-Flexed, representing over 23% of the Flex customer base, up from 5% in Q1, with an average ARR lift of 26% within 7 months. Nearly 100 customers have re-Flexed multiple times, showing an additional 48% ARR lift from their initial Flex subscription, demonstrating strong platform adoption and expansion.

    05

    Strategic Acquisitions and Product Expansion

    CrowdStrike recently closed the acquisitions of SGNL.ai and Seraphic, enhancing its identity and endpoint security offerings. SGNL.ai brings zero standing privilege for all identities to the Falcon platform, enabling high-fidelity, real-time authorization to rapidly reduce identity attack surface. Seraphic turns any browser into a secure enterprise browser, addressing the browser as the front door for AI applications and providing real-time visibility and protection for human and nonhuman users. These acquisitions are expected to contribute $5 million to $8 million of acquired net new ARR in Q1 FY27.

    06

    Partner Ecosystem and Hyperscaler Leadership

    CrowdStrike's partner go-to-market strategy delivered beyond expectations, with growing practices across major consulting firms like EY, Accenture, and Deloitte, focused on next-gen SIEM migrations. The MSSP business grew from sub-$100 million to over $1.3 billion in 3 years. The company transacted nearly $1.5 billion of total contract value on the AWS marketplace, growing nearly 50% YoY, and is now open for business on the Microsoft marketplace, allowing customers to use Azure consumption commitment dollars on Falcon, reflecting a significant evolution in strategic partnerships.

    AI-generated summary of the company’s earnings call. Not investment advice.