Detailed Narrative
Volume Growth and Network Fluidity
CSX experienced stronger-than-expected volume growth of 6% year-over-year in Q2 FY26, which contributed to record revenue. This growth, however, created tightness in certain areas of the network due to seasonal reductions in employee availability. While average velocity improved 3% year-over-year, dwell times increased. Management is taking steps to improve crew availability and expects sequential improvement in service metrics as the year progresses, aiming for consistent fluidity and service to support productive growth.
Cost Control and Productivity Initiatives
The company demonstrated strong cost discipline, with non-fuel expenses reducing by 2% despite higher incentive compensation and inflation. Savings were realized from a 6% lower headcount and a $23 million reduction in third-party services spend in operations. Management is actively building out its 2027 plan for efficiencies, focusing on in-sourcing activities and leveraging process improvements and technology to absorb attrition and drive further productivity gains beyond 2026.
Commercial Strategy and Market Dynamics
CSX's commercial initiatives and network investments drove solid volume growth, with a focus on profitable growth rather than market share for its own sake. The company observed favorable trends in select markets, broadening through the spring, leading to strong volume across business units. Tighter truck capacity and higher fuel costs are increasingly highlighting the value proposition of rail, creating opportunities for intermodal and merchandise conversions, particularly in forest products, waste, and metals.
Segment Performance Highlights
Merchandise volume grew 4% with 8% revenue growth, driven by strength across most units, including an 8% increase in Chemicals and 14% revenue growth in Metals and Equipment. Intermodal was the largest contributor to unit growth, with revenue up 26% on 9% higher volume, benefiting from new service offerings and expanded network capacity like the Howard Street Tunnel. Coal revenue grew 9% on 4% higher volume, supported by strong domestic contract renewals and increased export tonnage.
Pricing Strategy and Future Outlook
Underlying core pricing remains at or above plan, with same-store sales pricing expected to be stronger in 2026 than in 2025. While the domestic intermodal bid season is nearing its end for 2026, the tightening truck market has shifted dynamics, leading to acceleration in the spot segment and recent rail asset contract renewals. Management is continuously evaluating market conditions to ensure pricing reflects the value of service provided, with a focus on surgical decisions for profitable business and good returns on capital.