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    EBAY
    Earnings call· Sep 2025(Q3 FY25)

    EBAY INC EBAY

    Oct 29, 2025 Source

    Executive summary

    eBay Q3 FY25 — Strong Performance Driven by Focus Categories and Advertising, Strategic AI and Shipping Investments

    eBay delivered strong third-quarter results, exceeding expectations with broad-based growth across focus categories and robust advertising performance. The company is strategically investing in AI-driven experiences, global shipping solutions, and emerging growth vectors like eBay Live and Vehicles, while navigating macroeconomic headwinds and trade policy changes. These investments are aimed at driving balanced top-line and bottom-line growth over the medium to long term.

    Highlights

    5
    • Gross Merchandise Volume (GMV) grew 8% FX-neutral to $20.1 billion, accelerating sequentially.

    • Revenue increased over 8% FX-neutral to $2.82 billion, exceeding expectations.

    • Non-GAAP earnings per share grew over 14% year-over-year to $1.36.

    • Focus category GMV growth accelerated to over 15%, outpacing the marketplace by 11 percentage points.

    • First-party advertising revenue on the eBay platform grew nearly 23% to $496 million.

    Concerns

    5
    • Continued macroeconomic challenges across international markets.

    • Increased headwinds for cross-border trade into the U.S. due to the removal of the de minimis exemption.

    • Take rate pressured by an uptick in returned/canceled orders (~10 bps headwind), increased average selling price, U.K. C2C managed shipping, and FX (~10 bps headwind).

    • Non-GAAP gross margin declined over 80 basis points year-over-year to 71.6% due to expected headwinds.

    • Net interest income expected to become a headwind in Q4 and FY26 due to lower cash balance and interest rates.

    Guidance & targets

    13
    CategoryTargetConfidence
    GMV
    $20.5B-$20.9B
    high materiality
    High
    Revenue
    $2.83B-$2.89B
    high materiality
    High
    Non-GAAP Operating Margin
    25.8%-26.3%
    medium materiality
    High
    Non-GAAP EPS
    $1.31-$1.36
    high materiality
    High
    Capital Expenditure
    4%-5% of revenue
    medium materiality
    High
    Non-GAAP Tax Rate
    16.5%
    low materiality
    High
    Reported Free Cash Flow
    approximately $1.5B
    high materiality
    High
    Share Repurchases
    approximately $2.5B
    high materiality
    High
    Quarterly Cash Dividend
    $0.29 per share
    medium materiality
    High
    GMV Growth (FX-neutral)
    Positive growth
    high materiality
    Medium
    Revenue Growth vs. GMV Growth
    Relatively narrow gap
    medium materiality
    Medium
    Non-GAAP Tax Rate
    Modest increase possible
    low materiality
    Medium
    Capital Allocation (Repurchases & Dividends)
    90%-100% of normalized free cash flow
    high materiality
    High

    Segment performance

    3
    SegmentRevenueYoYQoQMargin
    U.S. Market
    GMV growth accelerated, driven by broad-based strength across categories and increases in both sold items and average selling price. Also benefited from Klarna partnership and marketing efficiency.
    nearly 13%
    International Market
    Despite challenging macroeconomic conditions, GMV growth improved sequentially. Foreign exchange provided a 350 basis points tailwind to spot growth. U.K. C2C enhancements contributed to volume acceleration.
    nearly 4% FX-neutral
    Focus Categories
    GMV growth accelerated, outpacing the remainder of the marketplace by roughly 11 percentage points. Broad-based growth with all categories contributing, most accelerating sequentially. Collectibles, Motor P&A, and Fashion were key drivers.
    over 15%

    Operational metrics

    38
    Gross Merchandise Volume (GMV)
    $20.1B8% FX-neutral growth YoY
    Q3 FY25

    Better-than-expected results, primarily attributable to focus categories and U.S. market strength, partially offset by international macro challenges and U.S. trade policy changes.

    Revenue
    $2.82B8% FX-neutral growth YoY
    Q3 FY25

    Strong top-line results.

    Non-GAAP Operating Income
    $764M9% growth YoY
    Q3 FY25

    Achieved strong bottom-line results.

    Non-GAAP EPS
    $1.3614% growth YoY
    Q3 FY25

    Achieved strong bottom-line results.

    Total Capital Returned to Shareholders
    $760M
    Q3 FY25

    Part of capital allocation strategy.

    Share Repurchases
    $625M
    Q3 FY25

    Executed during the quarter.

    Cash Dividend
    $132M
    September

    Paid in September.

    Cash and Non-Equity Investments
    $5.3B
    Q3 FY25 end

    Balance sheet position.

    Gross Debt
    $6.8B
    Q3 FY25 end

    Balance sheet position.

    Equity Investments
    over $900M
    Q3 FY25 end

    Valuation of equity investments.

    Take Rate
    14%
    Q3 FY25

    Continued strength in advertising was partially offset by several headwinds.

    Total Advertising Revenue
    $525M
    Q3 FY25

    Overall advertising performance.

    First-Party Ads Revenue
    $496Mnearly 23% growth
    Q3 FY25

    Driven by broad-based growth across ads portfolio.

    Legacy Third-Party Display Ads Revenue
    $7M40% decline
    Q3 FY25

    Continued deprecation of legacy ads.

    Off-Platform Ads Revenue
    $22M32% growth
    Q3 FY25

    Growth in off-platform advertising.

    Active Promoted Listings
    nearly 1.2B
    Q3 FY25

    Comprised a significant portion of total listings.

    Sellers Adopting Promoted Listings
    over 4.4M
    Q3 FY25

    Strong adoption by sellers.

    Non-GAAP Gross Margin
    71.6%declined over 80 bps YoY
    Q3 FY25

    Due to expected headwinds, partially offset by tailwinds.

    Non-GAAP Operating Margin
    27.1%down 10 bps YoY
    Q3 FY25

    Marketing and operating efficiencies generated leverage, partially offset by product development expenses and FX.

    Sales and Marketing Expense Growth
    2%YoY
    Q3 FY25

    Due to marketing efficiencies.

    G&A Expenses Growth
    4%YoY
    Q3 FY25

    Driven by lower employee-related spend.

    Transaction Losses Growth
    19%
    Q3 FY25

    Fluctuates quarter-by-quarter, but no concerning trends.

    Seller Capital Disbursed
    over $1B
    since 2021

    Growth capital dispersed to eBay sellers through financing partners.

    Magical Listing Items Augmented
    over 300M
    to date

    Leveraging AI to improve selling experience.

    Magical Listing Sellers Used
    over 10M
    to date

    Number of sellers utilizing the AI-powered listing tool.

    eBay Live Annual GMV Run Rate
    up 5xYoY
    recent weeks

    Significant momentum and growth in live commerce.

    Vehicles Business Addressable Market (Collectible Cars)
    $75B
    current

    Focus on a specific segment of the used car market.

    Vehicles Business Effective Take Rate (Caramel)
    low to mid-single-digit range
    future

    Expected take rate for the Caramel acquisition, currently immaterial to models.

    U.K. C2C GMV Growth
    accelerating YoYYoY
    Q3 FY25

    Contributed to overall acceleration in U.K. volume growth, following C2C initiative launch a year ago.

    Active Buyers
    over 134M1% growth YoY
    trailing 12-month Q3 FY25

    Total active buyers.

    Enthusiast Buyers
    roughly $16Mstable
    Q3 FY25

    Stable count of high-value buyers.

    Spend per Enthusiast Buyer
    over $3,200grew YoY
    trailing 12-month Q3 FY25

    Increased spending by enthusiast buyers.

    Mid-Value Buyers
    growing YoYYoY
    since beginning of 2024

    Cohort just below enthusiast buyers showing growth.

    Segment Share Gains (Focus Categories)
    2 points
    H1 2025

    Market share gains in focus categories.

    FY26 GMV Growth Lapping Headwind (Trading Cards, Bullion, Marketing Efficiency)
    approximately 2 points
    FY26

    Estimated impact from lapping exceptionally high growth and strong marketing efficiency.

    FY26 GMV Growth Headwind (De Minimis Changes)
    approximately 1 point
    FY26

    Estimated impact from annualizing breakage associated with global de minimis changes.

    Total Capital Returns
    over $12B
    2022-2025

    Cumulative capital returned to shareholders.

    Total Capital Returns
    approximately $3B
    FY25

    Expected for the full year.

    Industry KPIs

    3
    MetricValueDetails
    Regional market performanceU.S. GMV grew nearly 13%%
    Advertising revenue take rate$525MUSD
    Operating income EBIT and adjusted EBITDA$764MUSD

    Product announcements

    5
    ProductTypeDetails
    iOS 26 Visual Intelligence Integrationlaunch
    iOS Live Activities for Auctionslaunch
    AI Assistant for Member-to-Member Messaginglaunch
    Integrated Offers Experience in Messaginglaunch
    Halo Attribution for Promoted Listingslaunch

    Deals & partnerships

    7
    TiseAcquisition of a leading social marketplace in the Nordics focused on pre-loved fashion and lifestyle goods.

    Strengthens leadership in the circular economy, increases presence in Nordic markets, and accelerates work to make consumer selling more seamless, trusted, and scalable.

    Marks & SpencerCollaboration to promote the circular economy through clothing resale.

    U.K. consumers can drop off used clothing at Marks & Spencer stores for resale on eBay, repairing/cleaning wearable items and recycling the rest.

    DHLShipping support for bulky and heavy items.

    Recently added shipping support for bulky and heavy items through DHL for U.K. C2C transactions.

    KlarnaFinancial partnership benefiting GMV growth.

    GMV growth continued to benefit from tailwinds like the Klarna partnership.

    OpenAICollaboration on third-party agentic experiences.

    eBay's unified agentic commerce platform enables fully connected experiences between eBay agents and generalized third-party agents from companies like OpenAI.

    AppleIntegration into iOS features for enhanced shopping experience.

    Integration into Apple's visual intelligence feature in iOS 26 and launch of live activities functionality on iOS for auctions.

    Facebook MarketplacePartnership to expose eBay listings to Facebook's audience.

    Continued scaling of the test and improvement of the integrated checkout experience during Q3.

    Risks & headwinds

    11
    Macroeconomic challengesQ3 FY25, ongoing

    present

    Mitigation: Focus on value proposition (e.g., salvage and used parts in P&A) and resilient marketplace strategy.

    Cross-border trade headwindsstarting late August (Q3 FY25), full quarter impact in Q4 FY25, annualized impact in FY26

    increased

    Mitigation: Accelerating multiyear product roadmap for shipping solutions (eBay International Shipping in Canada, SpeedPAK expansion to Germany), providing price transparency and simplifying compliance.

    Take rate pressure from returns and cancellationsQ3 FY25

    ~10 bps headwind

    Mitigation: Not explicitly stated, but related to sellers/buyers adjusting to new trade policies.

    Take rate pressure from increased Average Selling Price (ASP)recent quarters

    pressured take rate

    Mitigation: Not explicitly stated, but driven by category mix shift.

    Take rate pressure from U.K. C2C managed shippingQ3 FY25

    modest year-over-year headwind

    Mitigation: Scaling the managed shipping initiative, which is now mandated for eligible items, with customer satisfaction improving.

    Take rate pressure from foreign exchangeQ3 FY25 YoY

    nearly 10 bps headwind

    Trading cards growth normalizationstarting Q4 FY25

    expected deceleration

    Mitigation: Confidence in long runway for secular growth due to trust and innovation, despite non-linear nature of the business.

    Bullion and collectible coins demandrecent months

    less durable trend

    Mitigation: Not explicitly stated, but acknowledged as a potentially temporary tailwind.

    Net interest income becoming a headwindQ4 FY25, FY26 and beyond

    headwind

    Mitigation: Due to lower cash balance and expected slope of interest rates.

    Potential increase in non-GAAP tax rateFY26 and beyond

    modest increase

    Mitigation: Reevaluating tax rate due to U.S. tax dynamics.

    Higher consumer protection lossesQ3 FY25

    up 19% (transaction losses)

    Mitigation: Due to U.K. managed shipping ramp and unfavorable fluctuations in buyer/seller fraud; noted as nothing really concerning in trends.

    What to watch in Q4 FY25

    5

    GMV Growth (FX-neutral)

    Q4 FY25
    Current8% (Q3 FY25)
    Target4%-6% (Q4 FY25 guidance)

    Why it matters

    To assess the impact of lapping dynamics (trading cards, bullion, marketing efficiency) and the full quarter effect of de minimis exemption removal on overall growth.

    For the fourth quarter, we expect GMV between $20.5 billion and $20.9 billion, representing FX-neutral growth between 4% and 6% year-over-year.

    Q&A highlights

    5

    How will AI significantly change eBay's connection with buyers and sellers, and its approach to advertising in the coming years?

    AI will unlock supply by making listing almost instantaneous, transform shopping by enhancing discovery and recommendations with 30 years of data, and accelerate the pace of innovation across the platform, including advertising performance.

    I think one of the biggest opportunities for us being really focused on non-new in season and used supply is to really be that unlocker of supply for consumers across the world. And so when you think about what's sitting in garages, closets, people's houses, the ability to leverage AI to make that almost instantaneous to list is a vision of ours that we've been progressing towards magical listing and is going well.

    asked by Scott Devitt · answered by Jamie Iannone

    3 min read6 chapters

    Detailed Narrative

    01

    Focus Category Performance and Innovation

    eBay's focus category GMV growth accelerated to over 15% in Q3, outpacing the rest of the marketplace by approximately 11 percentage points. This growth was broad-based, with collectibles (especially trading cards like Pokémon), motor parts and accessories (P&A), and fashion (luxury, streetwear, preloved apparel) being key drivers. Innovations like My Collection, AI-powered listing tools, authentication, and consignment partnerships contributed to momentum in trading cards, while easy and free returns enhanced P&A's value proposition. Fashion benefited from a collaboration with Marks & Spencer and expanded authenticity guarantee in the U.K.

    02

    eBay Live Momentum and Expansion

    eBay Live continues to build significant momentum, showing consistent quarter-over-quarter growth across key performance indicators such as viewers, watch time, sold items, and GMV. Its annual GMV run rate is up approximately 5x year-over-year. The platform has created personalized entry points and hosted high-profile events, including collaborations with celebrities. Following a formal launch in the U.K. in May, eBay Live is gaining strong traction there, with successful live shopping events and new channels, demonstrating its potential as a strategic growth vector.

    03

    Strategic AI Integration Across the Platform

    eBay's years of investment in AI are transforming the customer experience. Generative AI has significantly improved the selling experience through 'magical listing' technology, with over 10 million sellers using the tool and 300 million items augmented. For buyers, AI is being tested in search and shopping, including an AI shopping agent pilot. The company has developed a unified agentic commerce platform, integrating hybrid cloud, LLMs, and proprietary data, enabling personalized and relevant product recommendations. AI also powers new features like iOS 26 visual intelligence integration, iOS Live Activities for auctions, and an AI assistant for member-to-member messaging.

    04

    Advertising and Financial Services Growth

    First-party advertising revenue on the eBay platform grew nearly 23% in Q3 to $496 million, driven by broad-based growth across its ads portfolio. Promoted Listings, including general ads and PL Priority placements, were major contributors. Over 4.4 million sellers adopted at least one Promoted Listings product. AI capabilities are leveraged to enhance advertising performance, such as a new multimodal embedding model for more relevant recommendations. In Financial Services, the Seller Capital program has dispersed over $1 billion in growth capital to eBay sellers since 2021, with over $200 million in the first three quarters of 2025.

    05

    Global Shipping Solutions and Trade Policy Adaptation

    In response to the removal of the de minimis exemption for imports into the U.S., eBay has accelerated its multiyear product roadmap for shipping solutions. eBay International Shipping launched in Canada in October, bringing U.S. program benefits and new capabilities like delivery duties paid. SpeedPAK, an end-to-end cross-border shipping solution, is being expanded to German business sellers in Q4, automating customs and improving delivery predictability. These initiatives aim to simplify compliance, strengthen cross-border trade resilience, and ensure reliable shopping experiences for buyers.

    06

    Vehicles Business and C2C Initiatives

    eBay is focused on the collectible car market, an estimated $75 billion addressable market, leveraging an end-to-end platform for secure purchases, financing, insurance, and transportation. This initiative shows strong synergy with the parts and accessories business. In C2C, the U.K. initiative continues to show compelling results, with GMV growth well above its pre-launch baseline. Recent changes, including faster payouts and managed shipping mandates, have improved customer satisfaction and accelerated GMV growth. The acquisition of Tise, a social marketplace for pre-loved fashion in the Nordics, further strengthens eBay's circular economy leadership and C2C strategy.

    AI-generated summary of the company’s earnings call. Not investment advice.