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    ELV
    Earnings call· Mar 2026(Q1 FY26)

    Elevance Health Q1 FY26 earnings call ELV

    Apr 22, 2026 Source

    Executive summary

    Elevance Health Q1 FY26 — operating beat and raised EPS guide despite $935M CMS risk-adjustment accrual

    Elevance opened FY26 with a clean operating beat management credits to disciplined execution rather than a friendlier trend backdrop, giving it confidence to lift the full-year outlook and reaffirm a return to double-digit earnings growth in 2027. The quarter's core tension is a stabilizing commercial and Medicare franchise plus scaling Carelon and AI cost levers, set against still-underwater Medicaid margins and an unresolved CMS risk-adjustment overhang management insists does not affect the operating outlook.

    Highlights

    5
    • Adjusted diluted EPS of $12.58 exceeded expectations and drove a raised FY26 adjusted EPS guide to at least $26.75

    • Consolidated benefit expense ratio of 86.8% with medical costs modestly better than assumed; ~2/3 of the operating outperformance came from favorable claims and trend-management actions

    • Membership grew ~200,000 to 45.4 million, with Individual ACA tracking to ~1.2 million by Q2 ahead of the initial outlook

    • Adjusted operating expense ratio improved 20 bps YoY to 10.5%; national account renewal rate near 99.3% with an almost-record 2027 pipeline

    • Medicare remains on track for an operating margin of at least 2% in 2026, aided by 2026 product repositioning

    Concerns

    5
    • Recorded a $935 million accrual for a historical CMS risk-adjustment data matter, with sanctions risk pending completion of compliance steps by July 31

    • Medicaid operating margin still guided to approximately negative 1.75% for FY26, with rates near the mid-single-digit range running slightly below elevated cost trend

    • Carelon's Q1 operating gain declined modestly YoY on lower affiliated health plan membership and continued risk-based investment

    • Approximately $1 per share of the EPS beat was nonrecurring net investment income, excluded from the $25.75 2026 earnings baseline

    • Recorded a $129 million business optimization charge tied to organizational simplification

    Guidance & targets

    12
    CategoryTargetConfidence
    Full-year 2026 adjusted diluted EPS
    at least $26.75
    high materiality
    High
    2027 adjusted EPS growth off revised 2026 baseline
    at least 12% growth off a $25.75 baseline
    high materiality
    High
    Second quarter 2026 adjusted EPS as % of full year
    approximately 23% of revised full-year guidance
    medium materiality
    High
    Medicaid full-year operating margin
    approximately negative 1.75%
    high materiality
    High
    Medicare Advantage full-year operating margin
    at least 2%
    high materiality
    High
    Carelon Rx full-year operating margin
    mid-5% margin range
    medium materiality
    Medium
    Individual ACA full-year membership
    at least 900,000 members
    medium materiality
    Medium
    Individual ACA end-of-Q2 membership
    approximately 1.2 million members
    medium materiality
    Medium
    Medicaid full-year membership change
    high single-digit percentage decline (finishing toward higher end of range)
    medium materiality
    Medium
    Full-year operating cash flow
    at least $5.5 billion
    medium materiality
    High
    Full-year share repurchases
    at least $2.3 billion
    medium materiality
    High
    Medicaid full-year cost trend assumption
    high end of the mid-single-digit range
    high materiality
    Medium

    Segment performance

    6
    SegmentRevenueYoYQoQMargin
    Medicaid
    Slightly favorable Q1 on behavioral health and specialty pharmacy cost actions; underlying trend remains elevated and rate-to-trend gap being worked with states. 2026 framed as trough year.
    FY26 operating margin: approx. -1.75%Membership change (FY26): high single-digit % decline expectedCost trend: high end of mid-single-digit rangeRates: close to mid-single-digit range (below trend)Prior-year development: favorable
    approx. negative 1.75% operating margin (FY26 guide); Q1 slightly favorable to expectations
    Medicare Advantage
    Repositioning driving improved performance; membership declining as anticipated. Encouraged by 2027 rate notice.
    FY26 operating margin: at least 2%2026 portfolio actions: product repositioning and selective market exits2027 CMS final rates: addressed a portion of funding challenges
    at least 2% operating margin (FY26 target); Q1 stronger than anticipated
    Commercial Group / Commercial Health Benefits
    Developed as planned under disciplined pricing; strong demand for integrated whole-health and patient-advocacy solutions; continued carrier consolidation.
    National account renewal rate: ~99.3%Commercial pipeline (2027): almost record level; ~2 million members in queueSecond blue bid: fewer opportunities than year 1 but continuingDown-market funding split: ~50-50 risk-based vs fee-based
    Individual ACA
    Pronounced Q1 seasonality from bronze mix deferring costs into 2H; risk pool tracking consistent with or better than 2026 pricing; growth aided by 2025 expansion states.
    End-of-Q2 membership: ~1.2 million (ahead of initial outlook)FY26 membership: at least 900,000 (not yet revised)Product mix: pronounced shift toward bronzeRenewing paid-status claims running moderately higher than cancel/nonpayment cohorts
    membership grew sequentially in Q1
    Carelon Services
    Whole-health risk-based model scaling; partially offset by improvement in specialty pharmacy and CareBridge. Uses affiliated membership as proving ground for risk-based programs.
    Hospital readmission reduction: 20%Post-acute care savings: more than 10%Risk-based oncology: started 2024, expanded to Medicare, Medicaid in 2H26CareBridge Q1 results: in line with expectations
    operating gain declined modestly YoYoperating gain down modestly on lower affiliated membership and risk-based investment
    Carelon Rx
    Q1 revenue and margin in line; partly offset by lower affiliated script volume. Regulatory direction of travel toward transparency seen as consistent with its model.
    Revenue growth driver: strong revenue per script + external/ASO momentum2 marquee national ASO wins in 2026Integrated medical-pharmacy savings: upwards of $100 PMPMImprovement in specialty and home dispensing
    mid-5% operating margin range (FY26 guide); Q1 in line

    Operational metrics

    13
    Adjusted operating expense ratio
    10.5%improved 20 bps YoY
    Q1 FY26

    Reflects expense discipline alongside investment in AI and Carelon capabilities.

    Days in claims payable
    46.6 daysup 5.3 days sequentially from year-end
    Q1 FY26

    Management characterized the step-up as seasonal and mix-related, not a reserve-methodology change.

    Nonrecurring net investment income adjustment
    ~$1.00 per shareexcluded from $25.75 2026 baseline
    Q1 FY26

    Roughly $1 of the beat and $1 of the $1.25 guidance raise; explicitly excluded from the 2027 growth baseline.

    Q1 core EPS outperformance
    ~$0.45 per sharevs initial outlook
    Q1 FY26

    Decomposition of the operating beat above initial outlook; separate from the ~$1 nonrecurring item.

    Business optimization charge
    $129 millionexcluded from adjusted earnings
    Q1 FY26

    One of two items recorded in the quarter excluded from adjusted earnings.

    Integrated medical-pharmacy client savings
    upwards of $100 per member per month
    Q1 FY26

    Carelon Rx value proof point for clients with aligned medical-pharmacy benefit.

    Hospital readmission reduction (Carelon whole-health)
    20%
    current programs

    Cited alongside integrated pharmacy, specialty and behavioral health support.

    Post-acute care savings (Carelon whole-health)
    more than 10%
    current programs

    Generated by the combined CareBridge/Care at Home risk-based solution.

    Digital and AI investment
    more than $1 billion
    ongoing

    Enterprise AI/digital capability investment supporting affordability and simplification strategy.

    AI virtual assistant adoption
    22 million commercial members
    current

    AI-enabled virtual assistant used regularly by commercial members.

    Sydney care-provider matching adoption
    more than 20% of members connected
    current

    Drives members to high-performing providers, supporting better medical costs.

    Associate AI tool access
    more than 60,000 associates
    current

    Framed as a productivity tool broadly deployed across the workforce.

    Commercial second-blue-bid / market pipeline
    ~2 million members in queuesecond blue bid opportunities fewer than year 1
    2027 selling season

    National pipeline for 2027; renewal rate near 99.3% on existing national book.

    Industry KPIs

    11
    MetricValueDetails
    Utilization trendsless severe flu-like season (~$0.10 EPS benefit); site-of-care optimization
    Stars rate environmentCMS addressed a portion of funding challenges in final 2027 rates
    Medical loss care ratio86.8%%
    Client retention new winsNational account renewal rate ~99.3%%
    Pharmacy scripts specialtyRevenue growth driven by strong revenue per script and external/ASO momentum
    Membership covered lives by line45.4 million total membersmembers
    Segment revenue operating incomeCarelon operating gain declined modestly YoY
    Prior year reserve development pdrapproximately $250 million$M
    Adjusted EPS EBITDA leverage guidanceAdjusted diluted EPS $12.58$/share
    Prior authorization operational metricsAI expected to reduce denials by more than almost 70%%
    Medical cost trend vs pricing assumptionMedicaid trend at high end of mid-single-digit range vs rates near mid-single-digit%

    Product announcements

    5
    ProductTypeDetails
    CareBridge + Care at Home integrated risk-based solutionmilestone
    HealthOS (care-provider platform / prior authorization)update
    Sydney personalized care-provider matching toolupdate
    AI-enabled virtual assistantupdate
    Carelon risk-based clinical programs (oncology, post-acute, behavioral health)expansion

    Risks & headwinds

    7
    CMS historical risk-adjustment data matter and potential sanctionscompliance steps due by July 31, 2026

    $935 million accrual (best estimate of probable exposure); potential cash payments included in FY26 OCF guide

    Mitigation: Engaging constructively with CMS following the prescribed process; management expects sanctions will not go into effect if steps are completed; relates to historical periods, not current operations.

    Medicaid rate-to-trend gap / elevated cost trendFY2026, with July rate discussions underway

    Cost trend at high end of mid-single-digit range vs rates near mid-single-digit (below trend); FY operating margin approx. -1.75%

    Mitigation: Constructive rate discussions with states; benefit/network actions; cost-management initiatives in behavioral health and specialty pharmacy; 2026 seen as trough.

    Medicaid membership attrition and acuity pressureFY2026 into 2027

    High single-digit % membership decline expected FY26 (toward higher end); some attrition/acuity could shift into 2027

    Mitigation: Prudent guidance; expected 2027 pressure more targeted to expansion population and more measured than post-PHE redetermination.

    Individual ACA risk-pool morbidity after enhanced-subsidy expirationFY2026 (morbidity view develops through the year)

    Renewing paid-status members' prior claims running moderately higher than cancel/nonpayment cohorts

    Mitigation: Prudent 2026 pricing assuming gradual risk-pool stabilization; bronze shift viewed favorably; tracking consistent with or better than pricing.

    Medicare Advantage funding / rate environment2027 bid cycle

    2027 CMS final rates addressed only a portion of funding challenges

    Mitigation: Disciplined bid submissions prioritizing long-term value; 2026 product repositioning and selective exits supporting at-least-2% margin.

    Carelon operating gain pressure from lower affiliated membership and risk-based investmentFY2026 (headwind across several offerings this year)

    Q1 operating gain declined modestly YoY

    Mitigation: Partly offset by specialty pharmacy and CareBridge improvement; disciplined risk pricing; scaling capabilities using affiliated membership as proving ground.

    PBM regulatory changeongoing

    Federal actions and state proposals (e.g., Tennessee) toward transparency/reporting; not quantified

    Mitigation: Carelon Rx offers rebate pass-through and transparent fee-based arrangements; strategy not dependent on any single economic mechanism, built on integrated total-cost-of-care model.

    Q&A highlights

    8

    Are employers emphasizing anything different this selling season given AI and economic uncertainty?

    Commercial season off to a strong start with early wins, an almost-record 2027 pipeline, and continued carrier consolidation, with employers focused on affordability and experience. Carelon Rx had a strong ASO season with two marquee national wins and improved win rates; integrated medical-pharmacy clients see savings upwards of $100 per member per month plus fewer ER visits.

    We have seen for clients that do have that aligned medical pharmacy benefit savings upwards of $100 per member per month as well as significantly fewer ER visits

    asked by Albert Rice · answered by Gail Boudreaux / Mark Kaye

    4 min read8 chapters

    Detailed Narrative

    01

    Q1 beat and raised full-year outlook

    Elevance reported Q1 adjusted diluted EPS of $12.58, above its own expectations, and raised full-year 2026 adjusted EPS guidance to at least $26.75. Operating revenue totaled $49.5 billion, up 1.5% YoY, as higher premium yields were largely offset by lower health plan membership versus the prior year. The beat included roughly $1 per share of nonrecurring valuation adjustments within net investment income, which management explicitly excluded from the $25.75 revised 2026 baseline used to frame at-least-12% adjusted EPS growth in 2027. Of the ~$0.45 of core outperformance, about $0.30 was underlying business favorability and ~$0.15 was seasonality timing.

    02

    Cost trend and medical management

    The consolidated benefit expense ratio was 86.8%, with medical costs modestly better than assumed. Management attributed roughly two-thirds of the operating outperformance to favorable claims experience and trend-management actions, and one-third to Individual ACA seasonality. A less severe flu-like season contributed about $0.10 of the benefit. Levers cited include earlier use of data to find outliers, utilization management, stronger payment integrity, and site-of-care optimization. Management stressed the guide does not rely on a friendlier trend environment and that actions will continue to gain traction through the year.

    03

    Medicaid dynamics and rate-to-trend gap

    Medicaid performance was slightly favorable to expectations, benefiting from cost-management initiatives in behavioral health and specialty pharmacy, including rigorous clinical oversight of ABA therapy and predictive analytics for substance-use-disorder risk. Q1 trend was slightly ahead of expectations on favorable claims development, but underlying cost trend remains elevated at the high end of the mid-single-digit range while rates are coming in close to mid-single-digit — slightly below trend. Membership is expected to decline high single digits for the year, finishing toward the higher end of the range; management reiterated 2026 as the trough year and pointed to better rate alignment in 2027.

    04

    Medicare Advantage repositioning and CMS rates

    Medicare results were stronger than anticipated, reflecting 2026 portfolio actions including product repositioning and selective market exits, keeping the business on track for an operating margin of at least 2% in 2026. Management was encouraged that CMS addressed a portion of the funding challenges in the final 2027 rates and said it will remain disciplined in bid submissions, prioritizing plans that deliver long-term value.

    05

    Commercial and Individual ACA selling season

    Commercial Group developed as planned under the disciplined pricing outlined last quarter, with national account renewal near 99.3% and an almost-record 2027 pipeline supported by early wins and continued carrier consolidation. Carelon Rx delivered a strong 2026 ASO selling season including two marquee national wins and improved win rates in middle market and large group. In Individual ACA, membership grew sequentially with a pronounced shift toward bronze plans, driven partly by 2025 expansion states; the shift is a positive on a net-of-subsidy basis given higher benchmark silver premiums in 2026.

    06

    Carelon and risk-based capability scaling

    Carelon's Q1 operating gain declined modestly YoY on lower health plan membership and continued investment in risk-based capabilities, partly offset by improvement in specialty pharmacy and CareBridge. Management is combining CareBridge and Care at Home into a single risk-based solution, citing 20% reduction in hospital readmissions and more than 10% savings on post-acute care. Risk-based programs are being scaled using affiliated membership as a proving ground — oncology (started 2024, expanded to Medicare, Medicaid in 2H26), post-acute, and behavioral health for serious mental illness in Medicaid.

    07

    AI and technology investment

    Elevance is investing more than $1 billion in digital and AI-enabled capabilities. Cited proof points include an AI-enabled virtual assistant used by 22 million commercial members, the Sydney personalized care-provider matching tool (500+ data points, used by more than 20% of members), and HealthOS supporting prior-authorization commitments with AI expected to reduce denials by more than ~70%. Over 60,000 associates have access to AI productivity tools. Management framed AI as embedded and scaling — reducing administrative expense and enabling earlier, more personalized clinical interventions — rather than pilots.

    08

    CMS historical risk-adjustment matter and one-time charges

    Following a February CMS notice on historical risk-adjustment data, Elevance recorded a $935 million accrual as its current best estimate of probable exposure, excluded from adjusted earnings. Management said the matter relates to historical payment disputes and interpretation of risk-adjustment policy, does not affect current operations or the outlook, and that CMS extended the compliance timeline to July 31; if the prescribed steps are completed, sanctions are expected not to go into effect. Separately, a $129 million business optimization charge was recorded for organizational simplification.

    AI-generated summary of the company’s earnings call. Not investment advice.