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Elevance Health (ELV) Q1 FY26 earnings call: guidance and Q&A

Earnings call· Mar 2026 (Q1 FY26)· Health Care· Apr 22, 2026

Source: earnings call transcript

Executive summary

Elevance Health Q1 FY26 — operating beat and raised EPS guide despite $935M CMS risk-adjustment accrual

Elevance opened FY26 with a clean operating beat management credits to disciplined execution rather than a friendlier trend backdrop, giving it confidence to lift the full-year outlook and reaffirm a return to double-digit earnings growth in 2027. The quarter's core tension is a stabilizing commercial and Medicare franchise plus scaling Carelon and AI cost levers, set against still-underwater Medicaid margins and an unresolved CMS risk-adjustment overhang management insists does not affect the operating outlook.

Highlights

5
  • Adjusted diluted EPS of $12.58 exceeded expectations and drove a raised FY26 adjusted EPS guide to at least $26.75

  • Consolidated benefit expense ratio of 86.8% with medical costs modestly better than assumed; ~2/3 of the operating outperformance came from favorable claims and trend-management actions

  • Membership grew ~200,000 to 45.4 million, with Individual ACA tracking to ~1.2 million by Q2 ahead of the initial outlook

  • Adjusted operating expense ratio improved 20 bps YoY to 10.5%; national account renewal rate near 99.3% with an almost-record 2027 pipeline

  • Medicare remains on track for an operating margin of at least 2% in 2026, aided by 2026 product repositioning

Concerns

5
  • Recorded a $935 million accrual for a historical CMS risk-adjustment data matter, with sanctions risk pending completion of compliance steps by July 31

  • Medicaid operating margin still guided to approximately negative 1.75% for FY26, with rates near the mid-single-digit range running slightly below elevated cost trend

  • Carelon's Q1 operating gain declined modestly YoY on lower affiliated health plan membership and continued risk-based investment

  • Approximately $1 per share of the EPS beat was nonrecurring net investment income, excluded from the $25.75 2026 earnings baseline

  • Recorded a $129 million business optimization charge tied to organizational simplification

Guidance & targets

CategoryTargetConfidence
Full-year 2026 adjusted diluted EPS
at least $26.75
high materiality
High
2027 adjusted EPS growth off revised 2026 baseline
at least 12% growth off a $25.75 baseline
high materiality
High
Second quarter 2026 adjusted EPS as % of full year
approximately 23% of revised full-year guidance
medium materiality
High
Medicaid full-year operating margin
approximately negative 1.75%
high materiality
High
Medicare Advantage full-year operating margin
at least 2%
high materiality
High
Carelon Rx full-year operating margin
mid-5% margin range
medium materiality
Medium
Individual ACA full-year membership
at least 900,000 members
medium materiality
Medium
Individual ACA end-of-Q2 membership
approximately 1.2 million members
medium materiality
Medium
Medicaid full-year membership change
high single-digit percentage decline (finishing toward higher end of range)
medium materiality
Medium
Full-year operating cash flow
at least $5.5 billion
medium materiality
High
Full-year share repurchases
at least $2.3 billion
medium materiality
High
Medicaid full-year cost trend assumption
high end of the mid-single-digit range
high materiality
Medium

Segment performance

SegmentRevenueYoYQoQMargin
Medicaid
Slightly favorable Q1 on behavioral health and specialty pharmacy cost actions; underlying trend remains elevated and rate-to-trend gap being worked with states. 2026 framed as trough year.
FY26 operating margin: approx. -1.75%Membership change (FY26): high single-digit % decline expectedCost trend: high end of mid-single-digit rangeRates: close to mid-single-digit range (below trend)Prior-year development: favorable
———approx. negative 1.75% operating margin (FY26 guide); Q1 slightly favorable to expectations
Medicare Advantage
Repositioning driving improved performance; membership declining as anticipated. Encouraged by 2027 rate notice.
FY26 operating margin: at least 2%2026 portfolio actions: product repositioning and selective market exits2027 CMS final rates: addressed a portion of funding challenges
———at least 2% operating margin (FY26 target); Q1 stronger than anticipated
Commercial Group / Commercial Health Benefits
Developed as planned under disciplined pricing; strong demand for integrated whole-health and patient-advocacy solutions; continued carrier consolidation.
National account renewal rate: ~99.3%Commercial pipeline (2027): almost record level; ~2 million members in queueSecond blue bid: fewer opportunities than year 1 but continuingDown-market funding split: ~50-50 risk-based vs fee-based
————
Individual ACA
Pronounced Q1 seasonality from bronze mix deferring costs into 2H; risk pool tracking consistent with or better than 2026 pricing; growth aided by 2025 expansion states.
End-of-Q2 membership: ~1.2 million (ahead of initial outlook)FY26 membership: at least 900,000 (not yet revised)Product mix: pronounced shift toward bronzeRenewing paid-status claims running moderately higher than cancel/nonpayment cohorts
——membership grew sequentially in Q1—
Carelon Services
Whole-health risk-based model scaling; partially offset by improvement in specialty pharmacy and CareBridge. Uses affiliated membership as proving ground for risk-based programs.
Hospital readmission reduction: 20%Post-acute care savings: more than 10%Risk-based oncology: started 2024, expanded to Medicare, Medicaid in 2H26CareBridge Q1 results: in line with expectations
—operating gain declined modestly YoY—operating gain down modestly on lower affiliated membership and risk-based investment
Carelon Rx
Q1 revenue and margin in line; partly offset by lower affiliated script volume. Regulatory direction of travel toward transparency seen as consistent with its model.
Revenue growth driver: strong revenue per script + external/ASO momentum2 marquee national ASO wins in 2026Integrated medical-pharmacy savings: upwards of $100 PMPMImprovement in specialty and home dispensing
———mid-5% operating margin range (FY26 guide); Q1 in line

ELV operating KPIs by quarter

ELV operating KPIs stated on its earnings calls, by fiscal quarter
KPI Mar 2025 Q1 FY25 Jun 2025 Q2 FY25 Sep 2025 Q3 FY25 Dec 2025 Q4 FY25This call Mar 2026 Q1 FY26 Jun 2026 Q2 FY26Change vs prior quarter
Medical members
45.8M We ended the first quarter with 45.8 million medical members, up 99,000 from year-end, driven primarily by targeted expansion and better-than-expected retention rates in Medicare Advantage. Source: earnings call transcript
45.6M We ended the second quarter with 45.6 million medical members, down approximately 200,000 sequentially, driven by a reduction in Medicaid membership and lower effectuation rates in our ACA business, a dynamic we first highlighted on last quarter's earnings call. Source: earnings call transcript
45.4M We ended the quarter with 45.4 million medical members. Source: earnings call transcript
45.2M We ended the year with 45.2 million members, a decrease of approximately 500,000 year-over-year, principally reflecting a decline in Medicaid membership due to continued eligibility reverifications. Source: earnings call transcript
45.4M We ended March with 45.4 million members, an increase of nearly 200,000 from year-end, driven by growth in our commercial fee-based membership and higher enrollment in Individual ACA. Source: earnings call transcript
44.9M We ended the quarter with 44.9 million medical members. Source: earnings call transcript
-1.1%
Medical care ratio
86.4% Our consolidated benefit expense ratio was 86.4%, an increase of 80 basis points year-over-year. Source: earnings call transcript
88.9% The consolidated benefit expense ratio was 88.9%, an increase of 260 basis points year-over-year, driven by our ACA and Medicaid businesses, partially offset by a favorable out-of-period settlement with a value-based care provider. Source: earnings call transcript
91.3% The consolidated benefit expense ratio was 91.3%, aligned with our expectations. Source: earnings call transcript
93.5% Our consolidated benefit expense ratio was 93.5% for the quarter and 90% for the full year, in line with our guidance. Source: earnings call transcript
86.8% Our consolidated benefit expense ratio was 86.8%. Source: earnings call transcript
—-6.7 pt
Days in claims payable ———
41.3 Days in claims payable was 41.3 days, a decrease of 0.1 days sequentially. Source: earnings call transcript
46.6 Days in claims payable were 46.6 days, an increase of 5.3 days sequentially. Source: earnings call transcript
45.4 Days in claims payable were 45.4 days as of June 30, an increase of 2.9 days year-over-year. Source: earnings call transcript
-2.6%

Operating figures the company stated on at least two of the calls shown, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.

Product announcements

ProductTypeDetails
CareBridge + Care at Home integrated risk-based solutionmilestone
HealthOS (care-provider platform / prior authorization)update
Sydney personalized care-provider matching toolupdate
AI-enabled virtual assistantupdate
Carelon risk-based clinical programs (oncology, post-acute, behavioral health)expansion

Risks & headwinds

CMS historical risk-adjustment data matter and potential sanctions compliance steps due by July 31, 2026

$935 million accrual (best estimate of probable exposure); potential cash payments included in FY26 OCF guide

Mitigation:Engaging constructively with CMS following the prescribed process; management expects sanctions will not go into effect if steps are completed; relates to historical periods, not current operations.

Medicaid rate-to-trend gap / elevated cost trend FY2026, with July rate discussions underway

Cost trend at high end of mid-single-digit range vs rates near mid-single-digit (below trend); FY operating margin approx. -1.75%

Mitigation:Constructive rate discussions with states; benefit/network actions; cost-management initiatives in behavioral health and specialty pharmacy; 2026 seen as trough.

Medicaid membership attrition and acuity pressure FY2026 into 2027

High single-digit % membership decline expected FY26 (toward higher end); some attrition/acuity could shift into 2027

Mitigation:Prudent guidance; expected 2027 pressure more targeted to expansion population and more measured than post-PHE redetermination.

Individual ACA risk-pool morbidity after enhanced-subsidy expiration FY2026 (morbidity view develops through the year)

Renewing paid-status members' prior claims running moderately higher than cancel/nonpayment cohorts

Mitigation:Prudent 2026 pricing assuming gradual risk-pool stabilization; bronze shift viewed favorably; tracking consistent with or better than pricing.

Medicare Advantage funding / rate environment 2027 bid cycle

2027 CMS final rates addressed only a portion of funding challenges

Mitigation:Disciplined bid submissions prioritizing long-term value; 2026 product repositioning and selective exits supporting at-least-2% margin.

Carelon operating gain pressure from lower affiliated membership and risk-based investment FY2026 (headwind across several offerings this year)

Q1 operating gain declined modestly YoY

Mitigation:Partly offset by specialty pharmacy and CareBridge improvement; disciplined risk pricing; scaling capabilities using affiliated membership as proving ground.

PBM regulatory change ongoing

Federal actions and state proposals (e.g., Tennessee) toward transparency/reporting; not quantified

Mitigation:Carelon Rx offers rebate pass-through and transparent fee-based arrangements; strategy not dependent on any single economic mechanism, built on integrated total-cost-of-care model.

Q&A highlights

Are employers emphasizing anything different this selling season given AI and economic uncertainty?

Commercial season off to a strong start with early wins, an almost-record 2027 pipeline, and continued carrier consolidation, with employers focused on affordability and experience. Carelon Rx had a strong ASO season with two marquee national wins and improved win rates; integrated medical-pharmacy clients see savings upwards of $100 per member per month plus fewer ER visits.

“We have seen for clients that do have that aligned medical pharmacy benefit savings upwards of $100 per member per month as well as significantly fewer ER visits”

asked by Albert Rice · answered by Gail Boudreaux / Mark Kaye

4 min read 8 chapters

Detailed narrative

Q1 beat and raised full-year outlook

Elevance reported Q1 adjusted diluted EPS of $12.58, above its own expectations, and raised full-year 2026 adjusted EPS guidance to at least $26.75. Operating revenue totaled $49.5 billion, up 1.5% YoY, as higher premium yields were largely offset by lower health plan membership versus the prior year.

The beat included roughly $1 per share of nonrecurring valuation adjustments within net investment income, which management explicitly excluded from the $25.75 revised 2026 baseline used to frame at-least-12% adjusted EPS growth in 2027. Of the ~$0.45 of core outperformance, about $0.30 was underlying business favorability and ~$0.15 was seasonality timing.

Cost trend and medical management

The consolidated benefit expense ratio was 86.8%, with medical costs modestly better than assumed. Management attributed roughly two-thirds of the operating outperformance to favorable claims experience and trend-management actions, and one-third to Individual ACA seasonality. A less severe flu-like season contributed about $0.10 of the benefit.

Levers cited include earlier use of data to find outliers, utilization management, stronger payment integrity, and site-of-care optimization. Management stressed the guide does not rely on a friendlier trend environment and that actions will continue to gain traction through the year.

Medicaid dynamics and rate-to-trend gap

Medicaid performance was slightly favorable to expectations, benefiting from cost-management initiatives in behavioral health and specialty pharmacy, including rigorous clinical oversight of ABA therapy and predictive analytics for substance-use-disorder risk. Q1 trend was slightly ahead of expectations on favorable claims development, but underlying cost trend remains elevated at the high end of the mid-single-digit range while rates are coming in close to mid-single-digit — slightly below trend.

Membership is expected to decline high single digits for the year, finishing toward the higher end of the range; management reiterated 2026 as the trough year and pointed to better rate alignment in 2027.

Medicare Advantage repositioning and CMS rates

Medicare results were stronger than anticipated, reflecting 2026 portfolio actions including product repositioning and selective market exits, keeping the business on track for an operating margin of at least 2% in 2026. Management was encouraged that CMS addressed a portion of the funding challenges in the final 2027 rates and said it will remain disciplined in bid submissions, prioritizing plans that deliver long-term value.

Commercial and Individual ACA selling season

Commercial Group developed as planned under the disciplined pricing outlined last quarter, with national account renewal near 99.3% and an almost-record 2027 pipeline supported by early wins and continued carrier consolidation. Carelon Rx delivered a strong 2026 ASO selling season including two marquee national wins and improved win rates in middle market and large group.

In Individual ACA, membership grew sequentially with a pronounced shift toward bronze plans, driven partly by 2025 expansion states; the shift is a positive on a net-of-subsidy basis given higher benchmark silver premiums in 2026.

Carelon and risk-based capability scaling

Carelon's Q1 operating gain declined modestly YoY on lower health plan membership and continued investment in risk-based capabilities, partly offset by improvement in specialty pharmacy and CareBridge. Management is combining CareBridge and Care at Home into a single risk-based solution, citing 20% reduction in hospital readmissions and more than 10% savings on post-acute care.

Risk-based programs are being scaled using affiliated membership as a proving ground — oncology (started 2024, expanded to Medicare, Medicaid in 2H26), post-acute, and behavioral health for serious mental illness in Medicaid.

AI and technology investment

Elevance is investing more than $1 billion in digital and AI-enabled capabilities. Cited proof points include an AI-enabled virtual assistant used by 22 million commercial members, the Sydney personalized care-provider matching tool (500+ data points, used by more than 20% of members), and HealthOS supporting prior-authorization commitments with AI expected to reduce denials by more than ~70%.

Over 60,000 associates have access to AI productivity tools. Management framed AI as embedded and scaling — reducing administrative expense and enabling earlier, more personalized clinical interventions — rather than pilots.

CMS historical risk-adjustment matter and one-time charges

Following a February CMS notice on historical risk-adjustment data, Elevance recorded a $935 million accrual as its current best estimate of probable exposure, excluded from adjusted earnings. Management said the matter relates to historical payment disputes and interpretation of risk-adjustment policy, does not affect current operations or the outlook, and that CMS extended the compliance timeline to July 31; if the prescribed steps are completed, sanctions are expected not to go into effect.

Separately, a $129 million business optimization charge was recorded for organizational simplification.

Summary of the company's earnings call; see how call summaries are prepared. Not investment advice.