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Elevance Health (ELV) Q2 FY26 earnings call: guidance and Q&A

Earnings call· Jun 2026 (Q2 FY26)· Health Care· Jul 15, 2026

Source: earnings call transcript

Executive summary

Elevance Health Q2 FY26 — Raised EPS Guidance and Strategic Investments

Elevance Health delivered strong second-quarter results, prompting a raise in its full-year adjusted EPS guidance to at least $27. The company is accelerating strategic investments in medical cost management, member engagement, and provider connectivity, funded by a nonrecurring benefit. Management remains confident in achieving at least 12% adjusted EPS growth in 2027, driven by broad-based performance across its diversified portfolio, despite ongoing dynamics in the Medicaid segment.

Highlights

5
  • Adjusted diluted EPS of $7.45 exceeded outlook, driven by favorable benefit expense performance and disciplined execution.

  • Full-year 2026 adjusted diluted EPS guidance raised to at least $27.

  • Medicare Advantage performance improved significantly due to deliberate portfolio actions, favorable claims experience, and care management programs, on track for at least 2% operating margin.

  • Individual ACA business performance developed consistent with plans, with encouraging member retention and favorable 2025 risk adjustment results.

  • Carelon performance is in line with expectations, scaling value-based solutions and becoming a durable driver of enterprise growth.

Concerns

2
  • Medicaid operating margin outlook remains prudent at approximately negative 1.75% for the full year, with elevated cost trends persisting.

  • Elevance Health expects to exit additional Medicaid markets over the next 12 to 18 months where sustainable performance is not achievable, following the exit from DC Medicaid market.

Guidance & targets

CategoryTargetConfidence
Full-year 2026 Adjusted Diluted EPS
at least $27
high materiality
High
2027 Adjusted EPS Growth
at least 12%
high materiality
High
2026 Earnings Baseline for Modeling
at least $26
high materiality
High
Full-year Medicaid Operating Margin
approximately negative 1.75%
medium materiality
Medium
Full-year Medicare Advantage Operating Margin
at least 2%
high materiality
High
Full-year 2026 Adjusted Operating Expense Ratio
upper half of guidance range
medium materiality
Medium
Q3 Adjusted EPS as % of Full-Year Guidance
approximately 17%
low materiality
High
Full-year 2026 Operating Cash Flow
at least $6 billion
high materiality
High
Individual ACA Members
at least 1 million
medium materiality
High

Segment performance

SegmentRevenueYoYQoQMargin
Medicaid
Full year operating margin outlook remains prudent and unchanged. Second half margin profile expected to improve from Q2 due to favorable July 1st rate activity and execution against cost pressures. Cost drivers remain elevated in behavioral health, specialty pharmacy, outpatient surgery, and emergency department utilization. 2026 is viewed as the trough year for margins.
———approximately negative 1.75%
Medicare Advantage
Results were stronger than expected, contributing to outperformance. Deliberate portfolio actions for 2026 are translating to improved performance, disciplined plan design, focused product mix, and favorable claims experience. On track to achieve at least 2% operating margin this year. 2027 bid submissions emphasized sustainable value and appropriate returns.
———at least 2%
Individual ACA
Performance developing broadly consistent with pricing and planning. Higher mix of Bronze plans creates more pronounced seasonality. Prudence applied by reestablishing majority of prior year favorability in current year risk adjustment accrual. Expects to end 2026 with at least 1 million members.
Member retention: modestly ahead of expectationsFinal 2025 CMS risk adjustment results: favorable to prior estimate
————

ELV operating KPIs by quarter

ELV operating KPIs stated on its earnings calls, by fiscal quarter
KPI Mar 2025 Q1 FY25 Jun 2025 Q2 FY25 Sep 2025 Q3 FY25 Dec 2025 Q4 FY25 Mar 2026 Q1 FY26This call Jun 2026 Q2 FY26Change vs prior quarter
Medical members
45.8M We ended the first quarter with 45.8 million medical members, up 99,000 from year-end, driven primarily by targeted expansion and better-than-expected retention rates in Medicare Advantage. Source: earnings call transcript
45.6M We ended the second quarter with 45.6 million medical members, down approximately 200,000 sequentially, driven by a reduction in Medicaid membership and lower effectuation rates in our ACA business, a dynamic we first highlighted on last quarter's earnings call. Source: earnings call transcript
45.4M We ended the quarter with 45.4 million medical members. Source: earnings call transcript
45.2M We ended the year with 45.2 million members, a decrease of approximately 500,000 year-over-year, principally reflecting a decline in Medicaid membership due to continued eligibility reverifications. Source: earnings call transcript
45.4M We ended March with 45.4 million members, an increase of nearly 200,000 from year-end, driven by growth in our commercial fee-based membership and higher enrollment in Individual ACA. Source: earnings call transcript
44.9M We ended the quarter with 44.9 million medical members. Source: earnings call transcript
-1.1%
Medical care ratio
86.4% Our consolidated benefit expense ratio was 86.4%, an increase of 80 basis points year-over-year. Source: earnings call transcript
88.9% The consolidated benefit expense ratio was 88.9%, an increase of 260 basis points year-over-year, driven by our ACA and Medicaid businesses, partially offset by a favorable out-of-period settlement with a value-based care provider. Source: earnings call transcript
91.3% The consolidated benefit expense ratio was 91.3%, aligned with our expectations. Source: earnings call transcript
93.5% Our consolidated benefit expense ratio was 93.5% for the quarter and 90% for the full year, in line with our guidance. Source: earnings call transcript
86.8% Our consolidated benefit expense ratio was 86.8%. Source: earnings call transcript
—-6.7 pt
Days in claims payable ———
41.3 Days in claims payable was 41.3 days, a decrease of 0.1 days sequentially. Source: earnings call transcript
46.6 Days in claims payable were 46.6 days, an increase of 5.3 days sequentially. Source: earnings call transcript
45.4 Days in claims payable were 45.4 days as of June 30, an increase of 2.9 days year-over-year. Source: earnings call transcript
-2.6%

Operating figures the company stated on at least two of the calls shown, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.

Deals & partnerships

District of Columbia divestiture

Reached a mutual agreement to exit the DC Medicaid market as part of a strategic assessment of markets where sustainable performance is not seen.

Risks & headwinds

Dynamic Medicaid operating environment FY26

Full year operating margin outlook of approximately negative 1.75%

Mitigation:Disciplined management, targeted actions against known areas of elevated trends, and strategic market exits where sustainable performance is not achievable.

Elevated cost drivers in Medicaid Ongoing through H2 FY26

Concentrated in behavioral health, specialty pharmacy, outpatient surgery, and emergency department utilization

Mitigation:Clinical oversight, enhanced payment integrity, earlier interventions in behavioral health, and network management.

Medicaid market exits Next 12 to 18 months

Expect to exit additional Medicaid markets

Mitigation:Regularly assessing each market based on strategic fit, operational requirements, and ability to generate appropriate return on capital.

Medicaid acuity pressure from eligibility dynamics 2027

Incremental acuity pressure

Mitigation:Not viewed as a broad-based reset comparable to post-PHE unwind; acuity shift largely behind them. Focus on utilization patterns among remaining members.

Underlying medical cost trend outpacing program funding in Medicare Advantage Ongoing

Outpacing program funding

Mitigation:Submitted 2027 bids with a prudent view of trend and continued focus on sustainable margin improvement.

Q&A highlights

Clarify the expected trajectory of Medicaid margins in the back half of the year, given the -1.75% full-year outlook, and provide more color on the criteria and sizing of planned Medicaid market exits.

Management expects second-half Medicaid margins to improve from Q2 due to favorable July 1st rate activity and continued execution on cost pressures. Market exits are based on strategic fit, operational requirements, and appropriate return on capital, not solely on current year performance, and are targeted actions to ensure long-term sustainability.

“we do expect the second half Medicaid margin profile to improve from the second quarter, and that's going to be supported by that favorable July 1st rate activity as well as our continued execution against the cost pressures that we've been discussing.”

asked by Albert Rice · answered by Mark Kaye

2 min read 5 chapters

Detailed narrative

Strategic Investments for Long-Term Performance

Elevance Health is accelerating investments in capabilities to strengthen long-term performance, focusing on earlier detection of medical cost trends, precise clinical intervention, simpler member experiences, and better provider connectivity. These investments are funded by a nonrecurring $0.80 per share benefit from valuation adjustments in net investment income.

Key initiatives include enhancing data and AI-enabled tools for faster identification of cost pressures and implementing clinical oversight and payment integrity interventions.

Medicaid Portfolio Management and Outlook

The Medicaid environment remains dynamic, with the company managing it with discipline. The full-year framework for Medicaid operating margin of approximately negative 1.75% remains prudent, supported by stronger-than-expected rate updates and broadly aligned membership and acuity assumptions. Elevance Health views 2026 as the trough year for Medicaid margins, with expected improvement over time due to better rate alignment and maturing care management actions.

The company is also undertaking targeted portfolio actions, including exiting the DC Medicaid market and planning additional exits over the next 12-18 months where sustainable performance is not achievable.

Medicare Advantage and Individual ACA Performance

Medicare Advantage performance exceeded expectations, driven by deliberate actions to reposition the portfolio, disciplined plan design, a focused product mix, and favorable claims experience, supporting a path to at least a 2% operating margin for the year. The Individual ACA business is developing as planned, with encouraging member retention and a broadly aligned risk pool.

The company has incorporated favorable 2025 CMS risk adjustment results but is prudently reestablishing the majority of this favorability in its 2026 accrual, given evolving market dynamics and member mix.

Carelon's Role in Enterprise Growth

Carelon's performance is consistent with expectations, scaling solutions for complex and chronic needs. Behavioral health programs, for example, have delivered 10% cost savings on average through earlier identification, appropriate care connections, and coordinated services. CarelonRx is seeing strong demand for its integrated medical and pharmacy offerings in the 2027 selling season, while Carelon Services continues to invest in its platform and scale newer, risk-based programs, positioning Carelon as an increasingly important driver of enterprise growth.

Commercial Business and Market Resonance

The commercial market is focused on affordability and experience, aligning with Elevance Health's differentiated offerings. The integrated medical and pharmacy model is resonating, with strong demand for patient advocacy, behavioral health, and digital engagement capabilities. The company noted a record year in its national account business in 2026, with a similarly large pipeline for 2027, and is even winning back customers who had previously left for alternative payers, indicating strong market acceptance of its value proposition.

Summary of the company's earnings call; see how call summaries are prepared. Not investment advice.