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    ELV
    Earnings call· Sep 2025(Q3 FY25)

    Elevance Health, Inc. ELV

    Oct 21, 2025 Source

    Executive summary

    Elevance Health Q3 FY25 — Reaffirmed FY25 EPS, Prudent 2026 Outlook Amidst Medicaid Pressures

    Elevance Health delivered Q3 FY25 results consistent with expectations, reaffirming its FY25 adjusted EPS target. The company is adopting a prudent and disciplined approach to 2026 planning, acknowledging ongoing Medicaid margin pressures and elevated utilization trends. Strategic investments in AI and Carelon capabilities are expected to drive long-term growth, with a return to a more balanced earnings growth profile anticipated in 2027.

    Highlights

    5
    • Reaffirmed 2025 adjusted EPS of approximately $30, with underlying performance consistent with prior outlook.

    • Total operating revenue grew 12% year-over-year to $50.1 billion in Q3 FY25.

    • Carelon Rx revenue grew 20% year-over-year, and Carelon Services grew over 50% year-over-year.

    • 55% of Medicare Advantage members will be in 4-star or higher contracts for payment year 2027, up from 40% for 2026.

    • Repurchased $875 million of shares in the quarter, reflecting disciplined capital deployment.

    Concerns

    5
    • Medicaid operating margin expected to be modestly negative for full-year 2025 (approximately -50 basis points).

    • Planning for at least a 125 basis point year-over-year decline in Medicaid margins in 2026 due to elevated acuity and utilization.

    • Medicare Advantage exited plans impacting approximately 150,000 members for 2026.

    • Several hundred million dollars of incremental investments planned for 2026, impacting near-term expense leverage (approximately $1 of EPS).

    • Anticipated expiration of enhanced ACA subsidies would significantly impact membership in 2026.

    Guidance & targets

    8
    CategoryTargetConfidence
    Adjusted EPS
    approximately $30
    high materiality
    High
    Adjusted EPS Baseline
    $27
    high materiality
    High
    Medicaid Operating Margin
    at least a 125 basis point year-over-year decline
    high materiality
    Medium
    Medicaid Operating Margin
    modestly negative, approximately -50 basis points
    high materiality
    High
    Medicare Operating Margin
    increase slightly
    medium materiality
    Medium
    ACA Operating Margin
    high single-digit decline
    medium materiality
    High
    2026 Investments
    several hundred million dollars
    high materiality
    High
    Earnings Growth Profile
    return to a more balanced earnings growth profile
    high materiality
    Medium

    Segment performance

    6
    SegmentRevenueYoYQoQMargin
    Medicaid
    Performance pressured by elevated acuity and utilization not fully offset by rate updates. Expects 2026 to be the trough for margins.
    Operating margin FY25: Modestly negative (approx. -50 bps)Operating margin decline 2026: at least 125 bps YoY
    Modestly negative (approx. -50 bps)
    Medicare Advantage
    Marginally better than expected due to disciplined plan design and member composition. Exited certain service areas impacting approximately 150,000 members for 2026.
    Operating margin FY25: Slight increaseMembers in 4-star or higher contracts (PY2027): 55%Members in 4-star or higher contracts (PY2026): 40%
    Slight increase
    ACA Market
    Developed somewhat favorably to prudent expectations, but cost trends remain significantly above historical levels. Planning for higher costs in Q4.
    Operating margin FY25: High single-digit decline
    High single-digit decline
    Commercial Group
    Cost patterns and margins consistent with expectations. Integrated medical pharmacy model driving higher retention and expanded fee-based relationships.
    Consistent with expectations
    Carelon Rx
    Strong selling season for 2026 with national account wins and high retention. Making targeted investments.
    Revenue growth YoY: 20%Margins: Modestly below guidance due to investments
    20%Modestly below guidance
    Carelon Services
    Supported by robust organic growth and continued integration of CareBridge.
    Revenue growth YoY: Over 50%Margins: Trending towards high end of guidance
    Over 50%Trending towards high end of guidance

    Operational metrics

    13
    Adjusted EPS
    $6.03
    Q3 FY25

    Reported adjusted diluted earnings per share.

    GAAP Diluted EPS
    $5.32
    Q3 FY25

    Reported GAAP diluted earnings per share.

    Total Operating Revenue Growth
    12%YoY
    Q3 FY25

    Reflecting higher premium yields, recently closed acquisitions and growth in Medicare Advantage membership, partially offset by ongoing Medicaid reverifications.

    Medical Members
    45.4 million
    Q3 FY25

    Enrollment in Medicaid membership remains concentrated among lower acuity members.

    Benefit Expense Ratio
    91.3%
    Q3 FY25

    Consolidated benefit expense ratio, aligned with expectations.

    Adjusted Operating Expense Ratio
    10.4%
    Q3 FY25

    Managed with discipline while making targeted investments.

    Net Investment Income
    $625 million
    Q3 FY25

    Approximately $150 million primarily related to discrete valuation adjustments in our alternatives investment portfolio.

    Share Repurchases
    $875 million
    Q3 FY25

    Reflecting our disciplined approach to capital deployment and commitment to returning value to shareholders.

    Days in Claims Payable
    42.6 daysapproximately flat year-over-year
    Q3 FY25

    Maintained a prudent posture with respect to reserves.

    Prior Authorization Denials Reduction
    68%
    last 2 years

    AI-enabled HealthOS platform reducing administrative burden for providers.

    Peer-to-Peer Reviews Reduction
    100%
    last 2 years

    AI-enabled HealthOS platform reducing administrative burden for providers.

    Chart Request Reduction
    almost half
    last 2 years

    Efforts to reduce burdens on care providers.

    AI-enabled Virtual Assistant Access
    10 million
    by year-end

    Demonstrating how digital innovation is enhancing access, efficiency and engagement across our platform.

    Industry KPIs

    9
    MetricValueDetails
    Utilization trendselevated
    Stars rate environment55%%
    Medical loss care ratio91.3%%
    Client retention new winsstrong
    Pharmacy scripts specialty20%%
    Membership covered lives by line45.4 millionmembers
    Segment revenue operating income50.1 billionUSD
    Adjusted EPS EBITDA leverage guidance$30USD
    Medical cost trend vs pricing assumptionelevated

    Deals & partnerships

    1
    OpenAIPartnership to train associates on using AI skills.

    Elevance Health signed a partnership with OpenAI to train its associates to be able to use AI skills appropriately.

    Risks & headwinds

    5
    Medicaid Margin DeclineFY25, FY26

    At least 125 basis points year-over-year decline in 2026; modestly negative (approx. -50 bps) for FY25.

    Mitigation: Proactively working with state partners on rate alignment, recommending program improvements (benefit refinements), expanding behavioral health interventions, strengthening specialty drug management, optimizing sites of care.

    Elevated Utilization and AcuityOngoing into 2026

    Persistently elevated cost trends, utilization remaining above historical norms.

    Mitigation: Intensified care management and program integrity programs in high-cost categories (long-term services and support, behavioral health, specialty pharmacy).

    ACA Subsidy Expiration2026

    Significant impact on membership; material contraction in the marketplace; meaningfully lower enrollment and higher morbidity risk pool.

    Mitigation: Prepared for a range of policy outcomes, ready to work with states and policymakers on path forward, including smooth execution if extended or helping people stay insured if changes occur.

    Medicare Advantage Member Exits2026

    Approximately 150,000 members impacted by exiting certain service areas.

    Mitigation: Disciplined and thoughtful approach to 2026 bids, prioritizing plans that deliver attractive value and sustainable financial performance; focus on HMO and duals products.

    Near-term Expense Leverage from Investments2026

    Several hundred million dollars of incremental investments, approximately $1 of EPS impact.

    Mitigation: Investments are targeted and front-loaded to advance strategic goals, enhance member satisfaction, and position the enterprise for greater operating leverage and long-term growth beyond 2026.

    What to watch in Q4 FY25

    5

    Medicaid Operating Margin

    Next quarter (January earnings call)
    CurrentModestly negative (approx. -50 bps for FY25)
    TargetClarity on the 125 bps YoY decline for 2026, and Q4 FY25 exit rate.

    Why it matters

    This is a key driver of the 2026 outlook and the company's ability to return to its target margin range.

    Our current outlook assumes our Medicaid operating margin will decline by at least 125 basis points year-over-year.

    Q&A highlights

    6

    Clarification on the 125 bps Medicaid margin decline for 2026, state acknowledgment of challenges, and pressure points (cost trend vs. rate updates vs. benefit design changes).

    Mark Kaye explained the 125 bps decline is based on Q4 exit rate trend and rates lagging trend. Felicia Norwood stated that states are receptive to reducing program costs and exploring levers beyond just rates, such as changes to ABA and GLP-1s, to ensure sustainability.

    Our conversations with our states remain very constructive. The states certainly recognize the challenges around affordability in this program, but our expectation that rates remain actuarially sound.

    asked by A.J. Rice · answered by Felicia Norwood

    2 min read6 chapters

    Detailed Narrative

    01

    Medicaid Dynamics and 2026 Outlook

    Elevance Health detailed ongoing pressures in Medicaid, including elevated acuity and utilization driven by reverifications and state program changes. The company expects the full-year 2025 Medicaid operating margin to be modestly negative, approximately -50 basis points. For 2026, they anticipate at least a 125 basis point year-over-year decline in Medicaid margins. Management views 2026 as the 'trough' for Medicaid margins, with sequential improvement expected in 2027 as rates catch up📎 and operational savings take hold, supported by active collaboration with states on rate alignment and program improvements.

    02

    Medicare Advantage Strategy and Star Ratings

    The company has implemented disciplined actions to enhance Medicare Advantage profitability for 2026, including exiting certain service areas which will impact approximately 150,000 members. A significant improvement in Star ratings is noted, with 55% of MA members expected to be in 4-star or higher contracts for payment year 2027, up from 40% in 2026. Elevance Health maintains a strategic focus on HMO and duals products, which align well with their value-based care approach, while PPO products have historically not been a primary focus.

    03

    Carelon's Continued Growth and Diversification

    Carelon demonstrated robust performance, with Carelon Rx revenue growing 20% year-over-year and Carelon Services expanding over 50% year-over-year. The segment is actively expanding external relationships and scaling its pharmacy, behavioral health, specialty care management, and home-based services. While anticipated Health Benefits membership losses will create a directional headwind for Carelon in 2026, the company expresses confidence in its diversified growth strategy and strong market momentum to mitigate this impact.

    04

    Strategic Investments in AI and Technology

    Elevance Health plans to make targeted investments of several hundred million dollars in 2026, equating to approximately $1 of EPS impact, to advance strategic goals. A substantial portion is allocated to technology adoption, particularly AI-enabled virtual assistants and clinical workflows. These innovations are already yielding benefits, such as a 68% reduction in prior authorization denials and a 100% reduction in peer-to-peer reviews for providers on the HealthOS platform, enhancing efficiency and reducing administrative burdens. These front-loaded investments are deemed crucial for achieving long-term operating leverage.

    05

    ACA Marketplace and Subsidy Uncertainty

    The company remains committed to the ACA marketplace, with pricing strategies designed to account for higher acuity. Management is preparing for various policy outcomes regarding enhanced subsidies, noting that their expiration would lead to a material contraction in the marketplace, characterized by significantly lower enrollment and a higher morbidity risk pool in 2026. Elevance Health emphasized its readiness to collaborate with states and policymakers to ensure continued access and affordability for members, irrespective of the subsidy decision.

    06

    Capital Allocation and Shareholder Returns

    Elevance Health maintains a strong balance sheet and is dedicated to disciplined capital allocation. Following several years of strategic acquisitions to build out Carelon's capabilities, the current focus is on integrating these assets. The company prioritizes returning capital to shareholders through share repurchases, having executed $875 million in buybacks during Q3 FY25. This approach balances investment in growth with consistent shareholder returns.

    AI-generated summary of the company’s earnings call. Not investment advice.