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    EXPE
    Earnings call· Dec 2024(Q4 FY24)

    Expedia Group, Inc. EXPE

    Feb 6, 2025 Source

    Executive summary

    Expedia Group Q4 FY24 — Strong Performance Driven by B2B and Advertising Growth

    Expedia Group closed FY24 with a strong fourth quarter, driven by accelerated bookings in its B2B and consumer segments, alongside robust advertising revenue growth. The company achieved significant EBITDA and free cash flow expansion through disciplined cost management and strategic investments. Management remains focused on delivering traveler value, targeted growth investments, and continued margin expansion, with AI identified as a key accelerator across these priorities.

    Highlights

    5
    • Total gross bookings grew 13% to $24.4 billion, exceeding expectations.

    • B2B bookings grew 24%, accelerating 5 points sequentially.

    • Advertising revenue grew 25% in Q4 and 32% for the full year 2024.

    • EBITDA grew 21% to $643 million with a 175 basis point margin expansion to 20.2%.

    • Full-year free cash flow was robust at $2.3 billion, up 26%.

    Concerns

    4
    • Q1 FY25 gross bookings guidance of 4% to 6% reflects a sequential softening relative to Q4, including a 2-point FX headwind and 1-point impact from lapping leap year.

    • Q1 FY25 revenue guidance of 3% to 5% includes additional pressure from the Easter timing shift.

    • Hotels.com bookings returned to only slight growth in Q4, indicating ongoing recovery efforts are needed.

    • Vrbo's recovery is still in progress, with management acknowledging more work is needed on product and supply.

    Guidance & targets

    7
    CategoryTargetConfidence
    Q1 FY25 Gross Bookings Growth
    4% to 6%
    high materiality
    High
    Q1 FY25 Revenue Growth
    3% to 5%
    high materiality
    High
    Q1 FY25 EBITDA Margin
    flat to slightly better year-over-year
    medium materiality
    High
    Full-year 2025 Gross Bookings Growth
    4% to 6%
    high materiality
    High
    Full-year 2025 Revenue Growth
    4% to 6%
    high materiality
    High
    Full-year 2025 EBITDA Margin Expansion
    50 basis points year-over-year
    high materiality
    High
    Quarterly Dividend
    $0.40 per share
    medium materiality
    High

    Segment performance

    9
    SegmentRevenueYoYQoQMargin
    Consumer Business
    Bookings accelerated for the third consecutive quarter, driven by Brand Expedia, Hotels.com, and Vrbo. Global expansion efforts showed solid progress, with bookings growth outside the U.S. accelerating.
    Bookings growth: 9% YoYBookings growth sequential acceleration: 5 pointsBookings growth Q1 FY24: -3%Bookings growth Q4 FY24: 9%International bookings growth sequential acceleration: 4 points
    B2B Business
    Stellar quarter with strong bookings growth, particularly benefiting from international demand in APAC. Achieved best year ever in production from new partners in FY24.
    Bookings growth: 24% YoYBookings growth sequential acceleration: 5 pointsShare of total bookings: 27% (FY24)
    21%
    Advertising Business
    Posted another strong quarter and full year, onboarding more advertisers, launching new ad types, and introducing new tools for partners. Identified as a high-margin, high-growth business with significant opportunity.
    Revenue growth FY24: 32%Contribution to overall revenue FY24: 5%
    25% YoY
    Brand Expedia
    Remains strong, with notable improvement in Air driven by higher ticket prices, package product improvements, and new merchandising capabilities.
    Room nights growth: mid-teens
    Hotels.com
    Bookings returned to slight growth, driven by momentum in international markets. Was meaningfully impacted by tech migration and loyalty program changes.
    Bookings growth: slight growth
    Vrbo
    Bookings growth accelerated sequentially with improved traffic and conversion. Benefited from product, supply, and marketing efforts in 2024, including adding 1 million properties.
    Bookings growth: accelerated sequentially
    U.S. (Geographic)
    International demand was stronger than the U.S. in Q4.
    Booked room nights growth: high-single digits
    Europe (Geographic)
    Part of the stronger international demand in Q4.
    Booked room nights growth: low-double digits
    Rest of World (Geographic)
    Part of the stronger international demand in Q4, particularly APAC for B2B.
    Booked room nights growth: high teens

    Operational metrics

    23
    Total Gross Bookings
    $24.4B13% YoY
    Q4 FY24

    Exceeded expectations, with a 5-point sequential acceleration in both B2C and B2B.

    Lodging Gross Bookings
    12%
    Q4 FY24

    Includes hotel business growing 14% and continued acceleration at Vrbo.

    Revenue
    $3.2B10% YoY
    Q4 FY24

    Led by B2B business, which grew 21%. Accelerated 7 points from Q3, primarily driven by Vrbo's bookings momentum and Hotels.com improvement.

    Gross Margin
    nearly 90%up 125 bps
    Q4 FY24

    Driven by ongoing initiatives delivering transactional efficiencies, particularly in customer service.

    Direct Sales and Marketing Expense
    $1.5Bup 13% YoY
    Q4 FY24

    Driven by continued efficiencies at Brand Expedia, benefiting from merchandising actions for air business without incremental marketing expenses.

    Overhead Expenses
    $643Mdecrease of 1% YoY
    Q4 FY24

    Primarily driven by lower people costs in products and technology from 2024 actions and overall strong expense control.

    Adjusted EBITDA
    $643Mup 21% YoY
    Q4 FY24

    Better than expected due to higher revenue growth and effective expense management.

    Adjusted EBITDA Margin
    20.2%expansion of 175 bps
    Q4 FY24

    Expansion driven by higher revenue growth and effective expense management.

    EBIT
    $338M
    Q4 FY24

    Margin of 10.6%, up 280 basis points, 105 basis points greater than EBITDA margin expansion due to lower stock-based comp and ongoing depreciation leverage.

    Total Gross Bookings
    $111Bup 7% YoY
    FY24

    Underpinned by notable recovery in B2C and continued strength in B2B and advertising.

    Revenue
    nearly $14Bup 7% YoY
    FY24

    Underpinned by notable recovery in B2C and continued strength in B2B and advertising.

    Gross Margin Improvement
    170 bps
    FY24

    Achieved while investing in marketing to accelerate B2C business.

    Overhead Improvement
    approximately 140 bps
    FY24

    Achieved while investing in marketing to accelerate B2C business.

    Adjusted EBITDA Margin
    21.4%expansion of approximately 60 bps
    FY24

    Result of strong earnings growth.

    Unrestricted Cash and Short-Term Investments
    $4.5B
    Q4 FY24

    Balance at quarter-end.

    Share Repurchases
    $1.6B
    FY24

    Part of disciplined capital allocation strategy.

    Cumulative Share Repurchases
    $4B
    since program reinstatement

    Since the program was reinstated a little over 2 years ago.

    Remaining Share Repurchase Authorization
    $3.2B
    current

    Will continue to buy back stock opportunistically.

    Quarterly Dividend Yield
    1%
    annual

    Reinstated at $0.40 per share.

    Global Active Membership
    7%YoY
    Q4 FY24

    Growth in loyalty program.

    12-Month Member Repeat Rate
    up over 300 bpsYoY
    Q4 FY24

    Reflects increased loyalty.

    Room Nights from Higher-Tier Members
    nearly 50%
    Q4 FY24

    Across the three core brands, these members receive additional benefits like member discounts funded by supply partners.

    Target Leverage Ratio
    2x
    ongoing

    Committed to maintaining debt levels consistent with current investment-grade rating.

    Industry KPIs

    1
    MetricValueDetails
    Gross bookings value room nights$24.4BUSD

    Risks & headwinds

    6
    Foreign Exchange HeadwindQ1 FY25 and Full-year FY25

    2 points

    Mitigation: Factored into guidance.

    Impact from Lapping Leap YearQ1 FY25

    1 point

    Mitigation: Factored into guidance.

    Easter Timing Shift Impact on RevenueQ1 FY25

    approximately 1 point

    Mitigation: Factored into guidance.

    Softening Travel DemandEarly Q1 FY25

    Relative to Q4 FY24

    Mitigation: Reflected in Q1 guidance; attributed partly to potential pull-ins from strong holiday promotions in December.

    Moderation in PricesEarly Q1 FY25

    Directional

    Mitigation: Noted as a factor in the travel environment, but no structural change observed.

    Vrbo and Hotels.com Recovery ChallengesOngoing

    Meaningfully disrupted during replatforming, lost travelers

    Mitigation: Continued investment in product, supply, and marketing; focus on reinvigorating brands and optimizing loyalty program.

    What to watch in Q1 FY25

    5

    Q1 FY25 Gross Bookings Growth

    next quarter
    Current4% to 6% range guided
    TargetWithin 4% to 6% range

    Why it matters

    Verifies the company's ability to navigate current demand softening and FX headwinds🌐, impacting overall revenue trajectory.

    Moving to our first quarter guidance. We expect our first quarter gross bookings growth to be in the 4% to 6% range and revenue growth to be 3% to 5%.

    Q&A highlights

    6

    Inquired about the sustainability of the recovery in Vrbo and Hotels.com into 2025 and the key initiatives driving their turnaround.

    Ariane Gorin attributed Vrbo's acceleration to product, supply, and marketing efforts in 2024, acknowledging the brand was disrupted by replatforming and still needs to win back travelers. She noted ongoing work in product and supply for 2025. Hotels.com returned to modest growth, with plans to reinvigorate the brand in 2025. Both brands have conviction, but more work is ahead.

    We are cognizant of the fact, though, that Vrbo with Hotels.com was meaningfully disrupted during the replatforming, and we lost travelers that were still winning back.

    asked by Mark Stephen Mahaney · answered by Ariane Gorin

    3 min read6 chapters

    Detailed Narrative

    01

    Q4 Performance Highlights and Full-Year Momentum

    Expedia Group reported Q4 FY24 results exceeding expectations, with double-digit growth in room nights, gross bookings, and revenue. Total gross bookings reached $24.4 billion, up 13% year-over-year. This strong finish contributed to a solid full year 2024, where gross bookings were $111 billion and revenue was nearly $14 billion, both up 7%. The company noted a significant acceleration in its consumer business bookings, from negative 3% in Q1 to 9% in Q4, and B2B bookings grew 21% for the full year, accounting for 27% of total bookings.

    02

    Strategic Priorities for 2025

    The company outlined three overarching priorities for 2025: delivering more value for travelers, investing in high-growth opportunities, and continuing to drive operational efficiencies and margin expansion. For travelers, this means more member rates, self-service options, and personalized product features. Growth investments will focus on the three core consumer brands (Expedia, Hotels.com, Vrbo), targeted international expansion, and sourcing unique supply for B2B partners. The company aims to expand profit margins further through efficiencies in variable and fixed costs.

    03

    Impact of AI Across Business Operations

    AI is viewed as a key accelerator for all three strategic priorities. Expedia is exploring AI to enhance product experiences across discovery, shopping, and post-booking journeys, driving loyalty and growth. AI also presents opportunities for customer acquisition by meeting travelers in new GenAI-native search experiences and for new partnership opportunities with AI-native travel startups. Internally, AI is expected to boost team productivity and allow for more strategic focus, with early results seen in customer support, technology, marketing, and commercial teams.

    04

    Vrbo and Hotels.com Recovery and Future Outlook

    Vrbo and Hotels.com, which were significantly impacted by replatforming and loyalty program changes, showed signs of recovery. Vrbo's bookings growth accelerated sequentially in Q4, benefiting from product, supply, and marketing efforts, including the addition of 1 million urban properties. Hotels.com returned to slight growth, driven by international momentum. Management expressed conviction in both brands, acknowledging ongoing work is needed in product, supply, and marketing optimization to sustain growth and win back travelers.

    05

    B2B and Advertising Business Strength

    The B2B business had a stellar Q4 with 24% bookings growth, driven by strong international demand, particularly in APAC, and successful partner relationships. B2B accounted for 27% of full-year bookings. The advertising business also performed strongly, with 25% revenue growth in Q4 and 32% for the full year, contributing 5% to overall revenue. This high-margin business is expanding through more advertisers, new ad types (like video), and enhanced partner tools, with significant future innovation potential.

    06

    Capital Allocation Strategy

    Expedia Group generated $2.3 billion in free cash flow in 2024, up 26%. The company ended the quarter with $4.5 billion in unrestricted cash and short-term investments. Capital allocation priorities include maintaining a target leverage ratio of 2x, with plans to repay and refinance debt. The company repurchased $1.6 billion (12.1 million shares) in 2024, with $3.2 billion remaining on its authorization. A quarterly dividend of $0.40 per share, yielding approximately 1% annually, was reinstated starting March 2025, balancing shareholder returns with investment flexibility.

    AI-generated summary of the company’s earnings call. Not investment advice.