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International Business Machines (IBM) Q1 FY25 earnings call: guidance and Q&A

Earnings call· Mar 2025 (Q1 FY25)· Information Technology· Apr 23, 2025

Source: earnings call transcript

Executive summary

International Business Machines Corporation Q1 FY25 — Strong Start Exceeding Expectations, Driven by Software and AI Traction

IBM delivered a strong Q1 FY25, surpassing expectations for revenue, profitability, and cash flow, driven by its focused hybrid cloud and AI strategy. The company maintained its full-year guidance for accelerating revenue growth and free cash flow, despite a fluid macroeconomic environment. Management highlighted the success of its Software segment, the upcoming z17 mainframe launch, and ongoing productivity initiatives as key drivers for future performance.

Highlights

5
  • Revenue grew 2% at constant currency, exceeding expectations.

  • Software revenue increased 9% at constant currency, driven by Red Hat, Automation, Data, and Transaction Processing.

  • Adjusted EBITDA grew 12% year-over-year, with a 240 basis points margin expansion.

  • Free cash flow reached $2 billion, marking the highest first quarter free cash flow in many years.

  • GenAI book of business is now over $6 billion inception to date, up over $1 billion in the quarter.

Concerns

4
  • Consulting revenue was flat at constant currency, impacted by client delayed decision-making in discretionary projects.

  • IBM Z revenue declined 14% as the z16 program wrapped up its 12th and final quarter.

  • Potential for greater variability in consumption-based services and software, including Red Hat, and Distributed Infrastructure due to macroeconomic uncertainty.

  • Consulting is more susceptible to discretionary pullbacks and DOGE-related initiatives.

Guidance & targets

CategoryTargetConfidence
Full-year revenue growth
5%-plus
high materiality
High
Full-year free cash flow
about $13.5 billion
high materiality
High
Full-year operating pretax margin expansion
over 0.5 point
medium materiality
Medium
Full-year tax rate
mid-teens
low materiality
Medium
Q2 revenue growth
at least 4% at constant currency
high materiality
High
Q2 revenue range
$16.4 billion to $16.75 billion
high materiality
Medium
Q2 operating pretax margin expansion
consistent with the full year
medium materiality
Medium
Q2 tax rate
mid- to high teens
low materiality
Medium
Red Hat growth
mid-teens
medium materiality
High

Segment performance

SegmentRevenueYoYQoQMargin
Software
Strong growth driven by Red Hat, Automation, Data, and Transaction Processing. Software's mix shift is a key driver of overall growth acceleration. 80% of annual software revenue is recurring.
Automation growth: 15%Red Hat growth: 13%Data growth: 7%Transaction Processing growth: 2%Annual Recurring Revenue (ARR): $21.7BARR growth: 11%OpenShift ARR: $1.5BOpenShift growth: 25%
—9%—over 370 bps expansion
Consulting
Revenue stabilized at flat, showing sequential improvement. Clients are delaying decision-making on discretionary projects, impacting in-period signings. Good growth in transformational offerings like hybrid cloud and data, and application management. Prudently cautious outlook for the year.
Backlog growth: mid-single digitStrategy and Technology revenue decline: 1%Intelligent Operations revenue: flat
—flatsequential improvementover 280 bps expansion
Infrastructure
Decline driven by the wrap-up of the z16 program's 12th and final quarter. Product cycle dynamics impacted power in Distributed Infrastructure. Storage showed strong double-digit growth. Continued investments in innovation.
Hybrid Infrastructure decline: 7%IBM Z decline: 14%Distributed Infrastructure decline: 4%Storage growth: double-digit
—down 4%—down about 150 bps

IBM operating KPIs by quarter

IBM operating KPIs stated on its earnings calls, by fiscal quarter
KPIThis call Mar 2025 Q1 FY25 Jun 2026 Q2 FY26Change vs prior quarter
Annual recurring revenue (ARR) OpenShift
$1.5B And OpenShift is now at $1.5 billion ARR, growing about 25%. Source: earnings call transcript
$2.2B OpenShift ARR is now $2.2 billion with strong growth, reflecting demand of our containerization and virtualization products, where we now have about $680 million of contracts signed since early 2024. Source: earnings call transcript
+46.7%
Annual recurring revenue (ARR) Software
$21.7B Software's annual recurring revenue grew to $21.7 billion, up 11% since last year. Source: earnings call transcript
$24.6B This revenue grew nicely in the quarter, and our ARR was $24.6 billion, up 8% since last year. Source: earnings call transcript
+13.4%

Operating figures the company stated on at least two of the calls shown, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.

Orderbook & backlog

Consulting backlog mid-single digit growth Q1 FY25

Solid backlog growth.

Consulting backlog up 6% Q1 FY25

Solid backlog growth.

Red Hat 6-month revenue under contract growing mid-teens Q1 FY25

Underpins Red Hat's expected mid-teens growth for the full year.

Consulting annualized backlog over $30B Q1 FY25

Total annualized backlog for Consulting, over a duration of multiple years.

DOGE-impacted backlog less than $100M Q1 FY25

Impacted backlog from a handful of contracts in US federal Consulting.

Product announcements

ProductTypeDetails
z17launch
IBM Quantum System Twoexpansion

Deals & partnerships

HashiCorp Acquisition of a company bringing leading automation and security tools. $7.1B (part of total acquisition spend)

IBM closed the acquisition of HashiCorp, integrating its automation and security tools with IBM's hybrid cloud strategy.

AST Acquisition of AST.

IBM closed the acquisition of AST during the quarter.

Basque Government Partnership to deploy Europe's first IBM Quantum System Two.

IBM partnered with the Basque Government to deploy Europe's first IBM Quantum System Two in Spain, marking a milestone in global quantum leadership.

Risks & headwinds

Macroeconomic uncertainty Near term, rest of the year

Fluid situation, significant U.S. dollar devaluation (8% to 9%)

Mitigation:Focused strategy on hybrid cloud and AI, client trust, diversity across businesses/geographies/industries, productivity initiatives, strong balance sheet.

Discretionary project delays and pullbacks Near term

Consulting revenue flat, some contracts impacted in Q1 (e.g., U.S. AID)

Mitigation:Focus on mission-critical work, integrated value of Consulting driving technology adoption, monitoring dynamic process.

Variability in consumption-based services and software Rest of the year

Red Hat consumption-based services moderated to high single digits (from low mid-teens)

Mitigation:Strong underlying bookings growth in Red Hat, focus on virtualization and automation, diversified portfolio.

Higher cash taxes and CapEx FY25

Headwinds for free cash flow

Mitigation:Accelerating productivity initiatives to protect profitability and free cash flow, disciplined cost management.

Supply chain and inventory levels Q1 FY25

Higher inventory levels

Mitigation:Proactively bolstered supply chain ahead of z17 launch, strategically diversified and streamlined supply chain, limited direct exposure to current U.S. tariff policy.

What to watch in Q2 FY25

Consulting contribution to IBM

next quarter
Current Flat revenue in Q1 FY25
Target Stabilization or improvement in sequential growth

Why it matters

Consulting is sensitive to discretionary spending and macro conditions; its performance indicates broader client confidence and impacts overall revenue mix.

But given the current environment, we are appropriately more cautious on Consulting's contribution to IBM this year.

Find out whether IBM delivers this. Inve re-checks your case every morning.

Q&A highlights

What is the macro impact on consumption-based Software (Red Hat, TPS) and Consulting (DOGE, discretionary projects)? How does this affect the Investor Day subsegment guidance?

IBM did not see a significant slowdown in Q1 consumption-based Software, but projects a small potential slowdown in Red Hat if global GDP slows. Transaction Processing is seeing tailwinds. Consulting is susceptible to discretionary pullbacks and DOGE, with some contracts impacted, but the majority of federal work is mission-critical. IBM is maintaining its long-term financial investment thesis for accelerating revenue growth, with Software and Infrastructure as key drivers, and Consulting expected to stabilize.

“We are projecting though that if there is slowdown in global GDP, there could be a small slowdown, not a big slowdown in the Red Hat part of the consumption business, which just to remind you, is only between 10% and 20% of the total business.”

asked by Jim Schneider · answered by Arvind Krishna

2 min read 6 chapters

Detailed narrative

Hybrid Cloud & AI Strategy Success

IBM's performance in Q1 FY25 reflects the continued success of its focused strategy around hybrid cloud and AI, addressing client needs for cost savings, productivity gains, and trusted partnerships. The generative AI book of business has grown to over $6 billion inception to date, with a significant increase of over $1 billion in the quarter.

This book of business is primarily driven by Consulting (4/5) and Software (1/5), leveraging AI assistants, agents, and middleware in hybrid environments.

Software Segment Strength

The Software segment led growth, increasing 9% at constant currency. This was fueled by strong performance across Red Hat (up 13%), Automation (up 15%), Data (up 7%), and Transaction Processing (up 2%). Software's annual recurring revenue (ARR) reached $21.7 billion, an 11% increase year-over-year, with 80% of annual software revenue being recurring. OpenShift, a key offering, now has an ARR of $1.5 billion, growing 25%.

Mainframe Innovation & Cycle

The z16 mainframe program concluded its 12th and final quarter, demonstrating strong performance and customer adoption. IBM announced the upcoming launch of z17, which will deliver enhanced AI acceleration through multimodal AI capabilities, new security features, and tools for system usability.

Management anticipates a strong mainframe cycle through FY25 and H1 FY26, driven by client interest in security, AI, and increased capacity, with volatility potentially playing in IBM's favor.

Productivity Initiatives & Margin Expansion

IBM's long-standing productivity mindset contributed to significant margin expansion in the quarter. Operating gross profit margin expanded by 190 basis points, adjusted EBITDA margin by 240 basis points, and operating pretax margin by 50 basis points (180 basis points excluding divestiture and workforce rebalancing).

The company has achieved $3.5 billion in annual run rate savings by the end of 2024 through enterprise operation transformation, vendor spend optimization, and physical infrastructure rightsizing.

Macro Environment & Client Behavior

While the macro environment remains uncertain and fluid, IBM's diverse client base across industries and geographies, coupled with its focus on mission-critical solutions, positions it for resilience. Clients are prioritizing cost efficiencies and productivity, making hybrid cloud, automation, and on-premise solutions critical.

Although some discretionary projects in Consulting may see delays, the company has not observed a material change in client buying behavior through the first three weeks of Q2.

Capital Allocation & Balance Sheet

IBM maintains a strong liquidity position and an investment-grade balance sheet. The company ended the quarter with $17.6 billion in cash, an increase of $2.8 billion from the end of 2024, despite spending $7.1 billion on acquisitions, including HashiCorp. IBM returned over $1.5 billion to shareholders in dividends and accessed debt markets for over $8 billion on attractive terms, demonstrating disciplined capital allocation.

Summary of the company's earnings call; see how call summaries are prepared. Not investment advice.