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IDT (IDT) Q3 FY26 earnings call: guidance and Q&A

Earnings call· Apr 2026 (Q3 FY26)· Communication Services· Jun 3, 2026

Source: earnings call transcript

Executive summary

IDT Q3 FY26 — Strong Growth in High-Margin Businesses and Raised FY26 Adjusted EBITDA Guidance

IDT delivered another quarter of strong financial performance, driven by the continued expansion and operating leverage of its higher-margin NRS, FinTech, and net2phone segments. The company raised its full-year adjusted EBITDA guidance, reflecting confidence in its growth trajectory and the consistent cash generation from its Traditional Communications segment. Strategic acquisitions and AI integration are expected to further enhance offerings and drive future growth.

Highlights

5
  • Consolidated revenue grew 5% to $315.7 million

  • Gross profit grew 9% to $122.5 million, with gross margin expanding 170 bps to a record 38.8%

  • Adjusted EBITDA grew 13% to $37.5 million, with full-year guidance raised to $150M-$152M

  • NRS recurring revenue grew 22% year-over-year, with the terminal network exceeding 39,000 active POS terminals

  • Netphone subscription revenue up 12% and total revenue up 11%, with income from operations up 76%

Concerns

2
  • Competition in NRS segment

  • Expected decline in BOSS Revolution calling

Guidance & targets

CategoryTargetConfidence
Full-year FY26 Adjusted EBITDA
$150 million to $152 million
high materiality
High

Segment performance

SegmentRevenueYoYQoQMargin
NRS, FinTech, and net2phone (Growth Segments)
These three growth segments are increasingly contributing to consolidated results, driving operating leverage due to their higher gross margins compared to Traditional Communications.
Contribution to consolidated revenue: 34%Contribution to consolidated gross profit: 67%Combined adjusted EBITDA: $20.5 millionCombined adjusted EBITDA growth YoY: 27%Contribution to consolidated adjusted EBITDA: 55%
$107 million———
Traditional Communications
This segment continues to be a reliable cash generator, with SG&A declining $2.6 million year-over-year due to cost structure rightsizing. Global revenue grew 11%, partially offsetting declines in BOSS Revolution calling.
Adjusted EBITDA: $19.7 millionAdjusted EBITDA contribution YoY: slightly increased
—slightly lower——

IDT operating KPIs by quarter

IDT operating KPIs stated on its earnings calls, by fiscal quarter
KPIThis call Apr 2026 Q3 FY26 Jul 2026 Q4 FY26Change vs prior quarter
Seats served net2phone
441K Seats served reached 441,000, up 6% year-over-year with CCaaS seats growing faster than UCaaS, driving revenue per seat higher. Source: earnings call transcript
447K Subscription revenue increased 10% year-over-year in the fourth quarter, a 7% increase on a constant currency basis, and we ended the year with 447,000 seats, a 6% increase. Source: earnings call transcript
+1.4%

Operating figures the company stated on at least two of the calls shown, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.

Product announcements

ProductTypeDetails
Integrate by Netphonelaunch
AI Offerings (Netphone)roadmap
Flex (Netphone AI product)launch

Deals & partnerships

OnCore Digital acquisition approximately $6 million

IDT acquired an 80% controlling stake in OnCore Digital after the quarter closed. The valuation was approximately $6 million, with some earn-outs. OnCore's platform, demand relationships, and publisher network will be integrated with NRS' screen network and first-party transaction data.

Risks & headwinds

Competition in NRS segment current quarter

affected new sign-ups

Mitigation:Strengthening the product and continuing to improve existing verticals to become uncompetitive, rather than expanding into new verticals.

Expected decline in BOSS Revolution calling ongoing

partially offsetting with 11% global revenue growth

Mitigation:Rightsizing cost structure and growing other revenue streams within Traditional Communications.

Q&A highlights

Why was Colombia chosen as the first non-North American country for NRS terminal expansion, and what are the growth expectations?

Colombia was chosen due to existing partners and a willingness to try expansion there, without a specific strategic reason over other potential countries. It's an opportunistic move.

“The real answer is we could have selected a bunch of different countries to have an expansion, and we have some partners there that suggested that we try it there and we decided why not.”

asked by Unknown Analyst · answered by Samuel Jonas

2 min read 7 chapters

Detailed narrative

Strong Financial Performance and Margin Expansion

IDT reported consolidated revenue growth of 5% to $315.7 million and a 9% increase in gross profit to $122.5 million. The gross margin expanded by 170 basis points to a record 38.8%, reflecting the increasing contribution from higher-margin businesses. Income from operations also grew 12% to $29.8 million, demonstrating strong operating leverage.

Growth Segment Contribution and Operating Leverage

The company's three growth segments (NRS, FinTech, and net2phone) contributed $107 million in revenue, representing 34% of the consolidated total, up from 30% a year ago. These segments' combined gross profit contribution increased to 67% from 61% year-over-year, and their combined adjusted EBITDA grew 27% to $20.5 million, accounting for 55% of IDT's consolidated adjusted EBITDA.

NRS Expansion and Strategic Acquisition

NRS recurring revenue increased 22% year-over-year, with monthly average recurring revenue per terminal up approximately 10% due to merchant services and SaaS fees. The active POS terminal network now exceeds 39,000, and payment processing accounts are over 29,000, up 14% year-over-year.

Post-quarter, IDT acquired a controlling stake in OnCore Digital for approximately $6 million, aiming to integrate its platform with NRS' screen network for a more competitive retail offering.

FinTech (BOSS Money) Market Share Gains and Digital Growth

The digital channel revenue growth rate accelerated, with digital transactions growing 20% year-over-year and digital send volume (dollars moved) increasing 40%. The company gained market share following the implementation of a new federal remittance tax, offering reliable and cost-effective alternatives.

Management noted May 2026 as the strongest transaction and gross profit month ever for BOSS Money, driven by better customer understanding, pricing, FX management, and AI features.

Netphone's Continued Growth and AI Integration

Netphone continued its growth trajectory with subscription revenue up 12% and total revenue up 11%. Seats served reached 441,000, a 6% year-over-year increase, with CCaaS seats growing faster and driving higher revenue per seat. Gross margins expanded 130 basis points to 80.6%, and income from operations surged 76%.

The company is integrating AI offerings, expecting them to be accretive growth drivers in FY27, and recently released 'Integrate by Netphone' for seamless client tool integration.

Traditional Communications as a Cash Generator

The Traditional Communications segment continued to be a reliable cash generator, with SG&A declining $2.6 million year-over-year due to cost structure rightsizing. Adjusted EBITDA for this segment remained essentially flat at $19.7 million, partially offsetting the expected decline in BOSS Revolution calling with 11% global revenue growth.

Capital Allocation and Shareholder Returns

IDT ended the quarter with $251 million in cash, cash equivalents, and current debt and equity securities. The Board declared a quarterly cash dividend of $0.07 per share. The company also repurchased approximately 84,000 shares for $4 million during the quarter, continuing its opportunistic share buyback program while maintaining a debt-free balance sheet.

Summary of the company's earnings call; see how call summaries are prepared. Not investment advice.