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    ITUB
    Earnings call· Jun 2025(Q2 FY25)

    Itau Unibanco Holding S.A. Q2 FY25 earnings call ITUB

    Aug 6, 2025 Source

    Executive summary

    Itaú Unibanco Q2 FY25 — Strong Profitability and Digital Acceleration

    Itaú Unibanco delivered robust Q2 FY25 results, driven by strong NII with clients and expanding margins, alongside significant progress in its digital transformation and One Itaú migration. The bank reaffirmed most of its 2025 guidance, notably raising its NII with clients outlook, while maintaining disciplined credit quality and capital generation. Management emphasized a long-term, client-centric strategy, leveraging digital channels and AI to enhance efficiency and engagement, despite facing some headwinds in specific fee income lines and anticipating minor NPL normalization in SMEs.

    Highlights

    5
    • Net income reached BRL 11.5 billion, a 14.3% increase year-over-year.

    • Consolidated Return on Equity (ROE) expanded to 23.3%, with Brazil ROE at 24.4%.

    • NII with clients grew 15.4% year-over-year, and consolidated NIM reached a historic high of 9.2%.

    • Common Equity Tier 1 (CET1) ratio increased by 50 basis points quarter-over-quarter to 13.1%.

    • Over 10 million clients migrated to the One Itaú platform with a 99.3% conversion rate and 80 NPS.

    Concerns

    4
    • Advisory & Brokerage Services revenues declined quarter-over-quarter and year-over-year due to lower DCM activity.

    • Payroll loans underperformed due to interest rate caps and funding impacts.

    • A slight uptick in SME NPL is expected in coming quarters as grace periods expire.

    • Extraordinary expenses of approximately BRL 600 million were incurred for restructuring.

    Guidance & targets

    7
    CategoryTargetConfidence
    NII with clients growth
    11%-14%
    high materiality
    High
    Effective tax rate
    28.5%-30.5%
    medium materiality
    Medium
    Credit portfolio growth
    Reaffirmed
    high materiality
    High
    NII with market
    BRL 1 billion - BRL 3 billion
    medium materiality
    Medium
    Cost of credit
    Reaffirmed
    high materiality
    High
    Fee income growth
    Reaffirmed
    medium materiality
    Medium
    Non-interest expense growth
    Reaffirmed
    high materiality
    High

    Segment performance

    4
    SegmentRevenueYoYQoQMargin
    Brazil
    Loan book grew 1.0% quarter-over-quarter. ROE expanded quarter-over-quarter and year-over-year. Efficiency ratio improved from 37.0% in H1 FY24.
    NIM: 10%Risk-adjusted NIM: 6.9%NPL over 90 days: 2.0%Efficiency ratio (H1 FY25): 36.4%
    1.0%24.4% ROE
    Latin America
    Loan book declined 2.3% quarter-over-quarter, primarily due to the appreciation of the Brazilian real against other currencies.
    -2.3%
    Wholesale (Brazil)
    Delivered solid results with high profitability, contributing significantly to the bank's overall performance.
    ~30% ROE
    Wholesale (Latin America)
    Achieved a strong ROE, creating significant value.
    15.8% ROE

    Operational metrics

    51
    Recurring managerial net income
    BRL 11.5 billion+3.4% QoQ, +14.3% YoY
    Q2 FY25

    Very strong results stemming from a solid performance base.

    Consolidated ROE (adjusted for 11.5% capital ratio)
    24.7%
    Q2 FY25

    If operating with a capital ratio of 11.5%, in line with market practice and Board's approved risk appetite.

    Brazil ROE (adjusted for 11.5% capital ratio)
    26.1%
    Q2 FY25

    If operating with a capital ratio of 11.5%, in line with market practice and Board's approved risk appetite.

    Individual loan book growth
    0.7% QoQ8.0% YoY
    Q2 FY25

    Includes credit card loans, personal loans, auto loans, and mortgage loans.

    Credit card loans growth
    1.6%QoQ
    Q2 FY25

    Part of the individual loan book.

    Finance credit card portfolio growth
    5.4% QoQ6.1% YoY
    Q2 FY25

    Supported by new products and solutions in cards.

    Personal loans (unsecured credit portfolio) growth
    1.1% QoQ12.1% YoY
    Q2 FY25

    Includes installments and overdrafts, considered 'good cholesterol'.

    Personal loans (debt composition) reduction
    3.8% QoQ12.6% YoY
    Q2 FY25

    Considered 'bad cholesterol', showing a healthy trend.

    Mortgage loan book growth
    2.1% QoQ17.2% YoY
    Q2 FY25

    Demonstrates capacity to expand an important credit line for clients.

    SMEs loan portfolio growth
    0.8%QoQ
    Q2 FY25

    Includes small businesses and government program volumes.

    Small businesses loan growth
    5.4%QoQ
    Q2 FY25

    Part of the SMEs portfolio.

    Government program volumes growth (SMEs)
    21.7%QoQ
    Q2 FY25

    Very sound credit quality, generating positive results and expanding net financial margin for the segment.

    Large companies loan portfolio growth
    1.4% QoQ6.4% YoY
    Q2 FY25

    Impacted by FX fluctuations; would have been higher excluding FX.

    Total credit portfolio growth
    0.4%QoQ
    Q2 FY25

    Impacted by FX fluctuations; would have been higher excluding FX.

    Core margin expansion
    BRL 1.1 billion4.5% QoQ
    Q2 FY25

    Very positive performance for client NII.

    Risk-adjusted NIM
    6.3%significant expansion
    Q2 FY25

    Highest in the historic series for consolidated NIM.

    Risk-adjusted NIM
    6.9%best in series
    Q2 FY25

    Managed to expand margins while maintaining strong credit quality.

    NII with market
    BRL 1.8 billion
    H1 FY25

    Exceeded expectations, driven by outstanding trading results. Cost for hedging capital index expected to increase in coming quarters.

    Card issuance revenues growth
    4.5%YoY
    Q2 FY25

    TPV performing well, directly impacting interchange revenue.

    Asset management revenues growth
    17.5%YoY
    Q2 FY25

    Strong and solid performance fee, significantly better than last year.

    Asset management net inflow
    BRL 47.5 billion+30% YoY
    Q2 FY25

    Outstanding result, Itaú Asset was the leading asset manager in terms of performance fees.

    Insurance earned premiums growth
    14.6%YoY
    Q2 FY25

    Significant expansion in the quarter.

    Recurring insurance income growth
    7.7% QoQ25.2% YoY
    Q2 FY25

    Core insurance operation (bancassurance) continues to expand at a very favorable pace, mainly in personal accident and credit insurance.

    Overall NPL 15-90 days
    -10 bpsQoQ
    Q2 FY25

    Delinquency is well controlled.

    Individuals NPL 15-90 days
    -10 bpsQoQ
    Q2 FY25

    No corporate securities effect in this portfolio.

    SMEs NPL (credit-only)
    1.4%flat QoQ
    Q2 FY25

    Credit quality remains healthy.

    SMEs NPL (with corporate securities)
    1.2%flat QoQ
    Q2 FY25

    Trend is the same, but absolute level changes.

    Restructured loan portfolios reduction
    BRL 1.1 billionQoQ
    Q2 FY25

    Driven by both restructured and renegotiated portfolios, demonstrating progress and ongoing evolution.

    Credit and securities renegotiated portfolio
    BRL 38.8 billionfrom BRL 40.1 billion
    Q2 FY25

    Posting a healthy trend in both renegotiated and restructured categories.

    Non-interest expenses growth (Brazil)
    8.7%
    H1 FY25 vs H1 FY24

    Personnel and transactional expenses remain very well controlled.

    Non-interest expenses growth (yearly basis)
    9.2%YoY
    Q2 FY25

    Reflects solid and growing results, impacting lines through higher transaction volumes or increased variable compensation.

    Capital increase from net income (adjusted for IOE)
    60 bpsQoQ
    Q2 FY25

    Adjusted for the full provision of interest on equity, which alone would imply a payout ratio of approximately 32%.

    AT1 ratio (post call option)
    ~1.3%
    Q2 FY25

    Converging from 1.5% after calling USD 1.5 billion in perpetual foreign currency debt instruments, remains fully aligned with capital appetite.

    One Itaú clients migrated
    >10 million
    Q2 FY25

    Well above expectations, reflecting a smooth and client-centric transition.

    One Itaú clients with 3+ products
    54%
    Q2 FY25

    Reflecting successful transition from monoline offering to full bank proposition.

    One Itaú client engagement increase
    32%
    Q2 FY25

    Among clients who adopted the full bank offering.

    Super App new products launched
    19
    past 18 months

    Enhancing user experience and improving results.

    Super App usage increase
    25%
    Q2 FY25

    Significantly boosted frequency, activation, and engagement across digital channels.

    Cofrinhos (Piggy Bank) balance
    BRL 13 billion
    Q2 FY25

    Recently launched digital savings feature, most funds came from deeper client relationships.

    Expense tracking tool active users
    1.8 million
    Q2 FY25

    Highlights ability to address client pain points and promote financial education.

    PIX Credit users (Uniclass/Personnalite)
    15%
    Q2 FY25

    Contributed meaningfully to the growth in the finance credit portfolio.

    Credit limits reallocated across cards
    >BRL 13 billion
    Q2 FY25

    Allows clients to define preferred limits and products, leading to transactional growth.

    Transactional growth from limit reallocation
    >20%
    past 3 months

    Demonstrates how well-designed digital offerings can radically improve product adoption.

    Digital origination of loans growth
    31%YoY
    Q2 FY25

    Includes personal loans and payroll loans, emphasizing significant improvement.

    Digital origination of daily financing growth
    72%YoY
    Q2 FY25

    Includes PIX credit, overdraft limit, paying bills, and credit card installment plan.

    AI internal use cases deployed
    >500
    Q2 FY25

    Focused on efficiency and productivity.

    AI-powered investment specialist pilot clients
    10,000
    Q2 FY25

    24/7 service, with plans to expand to a broader base as results evolve.

    Perpetual debt issued in local market
    BRL 5 billion
    Q2 FY25

    Enabled the exercise of call options on perpetual foreign currency debt instruments.

    Perpetual foreign currency debt instruments called
    USD 1.5 billion
    Q2 FY25

    Liability management action, announced alongside earnings release.

    Agribusiness portfolio
    BRL 130 billion
    Q2 FY25

    Managed with a very balanced approach, across all relevant agricultural distributions.

    Agribusiness market share
    5%
    Q2 FY25

    Market share of RJs, demonstrating performance with active portfolio management.

    Industry KPIs

    12
    MetricValueDetails
    Loans8.0% YoY%
    Rotce ROE23.3%%
    Cet1 ratio13.1%%
    Capital returnsUSD 1.5 billionUSD
    Fee income lines4.5% YoY%
    Allowance reserves120%%
    Net interest incomeBRL 1.8 billionBRL
    Net interest margin9.2%%
    Net charge offs npls1.9%%
    Total operating expenses8.7% increase%
    Provision for credit losses2.7%%
    Efficiency ratio operating leverage36.4%%

    Product announcements

    5
    ProductTypeDetails
    Cofrinhos (Piggy Bank)launch
    Expense tracking toollaunch
    PIX Creditlaunch
    PIX via WhatsApplaunch
    AI-powered investment specialist pilotlaunch

    Risks & headwinds

    8
    Payroll loans underperformanceQ2 FY25

    Underperformed this quarter

    Mitigation: Ongoing product process improvement.

    Advisory & Brokerage Services revenue declineQ2 FY25

    Declined both quarter-over-quarter and year-over-year

    Mitigation: Maintaining significant market share and strong position in rankings, but dependent on market activity.

    SME NPL uptick due to grace periods expiringOver the coming quarters

    Slight uptick is expected

    Mitigation: SMEs portfolio shows remarkable credit quality and no credit risk earnings; expected normalization.

    Cost for hedging capital index increaseComing quarters

    Expected to increase

    Mitigation: Part of market NII forecasting, guidance reaffirmed.

    Extraordinary expenses for restructuringQ2 FY25

    BRL 600 million, approximately

    Mitigation: Aimed at future efficiency gains and adapting the bank's cost structure.

    FX fluctuations impacting loan book growthQ2 FY25

    Latin America loan book declined 2.3% QoQ; Total credit portfolio grew 0.4% QoQ (would be 1.3% ex-FX)

    Mitigation: Management provides ex-FX figures for clarity, acknowledging impact of Brazilian Real appreciation.

    Weaker demand for credit

    Demand that is weaker

    Mitigation: Disciplined pricing and focus on quality clients; cautious approach given interest rates and activity levels.

    Industry NPL worsening in credit cards and vehiclesLast quarter

    Market long-term delays on credit card growing 100 points vs. Itaú's 20%; short-term delay of vehicles coming stronger than observed

    Mitigation: Itaú's consistent long-term portfolio management, focus on resilient clients, and disciplined strategy.

    What to watch in Q3 FY25

    5

    SME NPL normalization

    over the coming quarters
    CurrentFlat at 1.4% (credit-only)
    TargetSlight uptick

    Why it matters

    Indicates credit quality trend as grace periods expire, potentially impacting cost of credit.

    We expect this to normalize over the coming quarters in both short- and long-term overdue loans with no cause for concern. Therefore, a slight uptick is expected for the SMEs portfolio which shows remarkable credit quality and no credit risk earnings.

    Q&A highlights

    6

    What is Itaú's strategy for the Rede network, especially regarding market share gains and competitiveness, given its interest income growth?

    Management stated that market share is a consequence, not an objective, focusing instead on client relationships, correct pricing, and a holistic vision. They prioritize profitable growth over market share at any cost, especially in segments with negative contribution margins.

    The market share for us is not an objective. I always reinforce this issue. Market share, it's a consequence of everything that we do and everything that we believe in, because once we focus on the correct client with correct price and the holistic vision of the relationship as a whole, the consequence is the market share.

    asked by Daniel Vaz · answered by Milton Maluhy Filho

    3 min read7 chapters

    Detailed Narrative

    01

    Digital Transformation & One Itaú Progress

    Itaú Unibanco reported significant advancements in its digital transformation, with over 10 million clients successfully migrated to the One Itaú platform, achieving an 80 NPS and a 99.3% conversion rate. This initiative has led to 54% of migrated clients holding three or more products, boosting engagement by 32%. The Super App saw a 25% increase in usage per client, with 19 new products launched in the past 18 months, including 'Cofrinhos' (Piggy Bank) reaching BRL 13 billion in balance and an expense tracking tool with 1.8 million active users. Digital origination of loans grew 31% year-over-year, and daily financing origination increased 72% year-over-year, underscoring the impact of technology investments.

    02

    NII and NIM Expansion Drivers

    The bank achieved a strong quarter for NII with clients, growing 3.1% quarter-over-quarter and 15.4% year-over-year. Consolidated NIM expanded to a historic high of 9.2%, with Brazil NIM reaching 10%, a level not seen since 2019. Core margin expanded by BRL 1.1 billion, driven by average volume, product and segment mix, spreads, liability margins, and the investment franchise. Risk-adjusted NIM also saw significant expansion, reaching 6.3% consolidated and 6.9% in Brazil, indicating margin growth while maintaining strong credit quality.

    03

    Disciplined Credit Quality and Portfolio Management

    Itaú maintained well-behaved delinquency rates, with consolidated NPL over 90 days stable at 1.9% and down year-over-year. Short-term delinquency indicators were positive, with overall NPL 15-90 days decreasing by 10 basis points. The annualized cost of credit over the loan portfolio remained flat at 2.7%, significantly below historical averages. The bank emphasized its long-term portfolio management strategy, focusing on resilient clients and high-quality assets, which has resulted in a more resilient and less volatile portfolio compared to previous periods.

    04

    Efficiency Gains and Cost Management

    The efficiency ratio improved, declining to 36.4% in Brazil for the first half of 2025 (from 37.0% in H1 2024) and to 38.4% consolidated (from 38.5%). This improvement is attributed to heavy investments in business technology and modernization. The bank also provisioned approximately BRL 600 million in extraordinary expenses for restructuring, signaling ongoing efforts to enhance efficiency and adapt its footprint to client demands and digital evolution.

    05

    Capital Generation and Allocation Strategy

    The Common Equity Tier 1 (CET1) ratio posted a solid increase of 50 basis points quarter-over-quarter, reaching 13.1%. Net income, adjusted for interest on equity provisions, generated a 60 basis point capital increase. The bank announced call options on USD 1.5 billion of perpetual foreign currency debt instruments, enabled by BRL 5 billion in local perpetual debt issuance, with the AT1 ratio expected to converge to approximately 1.3%. Management reiterated its focus on reinvesting capital for adequate profitability and distributing excess capital, rather than targeting a specific high payout ratio.

    06

    Fee Income Performance and Diversification

    Fee income lines showed mixed performance. Card issuance revenues grew 4.5% year-over-year, and asset management revenues increased 17.5% year-over-year, driven by BRL 47.5 billion in net inflows and strong performance fees. Insurance, pension, and capitalization businesses grew 7.7% quarter-over-quarter and 25.2% year-over-year. However, Advisory & Brokerage Services revenues declined due to lower DCM activity compared to a historically strong prior year, highlighting the impact of market volumes on certain fee lines.

    07

    Resilience of Agribusiness Portfolio

    Despite market challenges🌐 in the agribusiness sector, Itaú's BRL 130 billion portfolio demonstrated strong resilience. Management highlighted its balanced approach, with diversified exposure across agricultural distributions, well-selected rural producers, and adequate monocultures. The bank maintains a disciplined management approach with careful penetration and strong guarantees, allowing it to perform healthily even in a volatile environment, with its market share at 5% of the sector's RJs.

    AI-generated summary of the company’s earnings call. Not investment advice.