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    NET
    Earnings call· Mar 2026(Q1 FY26)

    Cloudflare Q1 FY26 earnings call NET

    May 7, 2026 Source

    Executive summary

    Cloudflare Q1 FY26 — Strong Growth and AI-Driven Restructuring

    Cloudflare delivered a strong Q1 FY26, driven by robust revenue growth and significant expansion in large customer deals, particularly benefiting from agentic AI workloads. The company announced a substantial workforce reduction to accelerate its AI-first operating model, aiming for increased efficiency and productivity despite the associated restructuring costs. Management remains confident in its strategic position for the agentic Internet era.

    Highlights

    5
    • Revenue grew 34% year-over-year to $639.8 million.

    • Customers paying over $100,000 annually increased 25% year-over-year to 4,416.

    • Deals over $1 million were up 73% year-over-year, the fastest growth rate since 2024.

    • Free cash flow was $84.1 million, representing 13% of revenue.

    • Dollar-based net retention was 118%, up 7% year-over-year.

    Concerns

    3
    • Reduction of team size by more than 1,100 people (approximately 20% of workforce) due to an AI-first operating model transition.

    • Restructuring charges of $140 million to $150 million for full year 2026, with $40 million non-cash.

    • Gross profit margin decreased 210 basis points sequentially and 130 basis points year-over-year to 72.8%.

    Guidance & targets

    10
    CategoryTargetConfidence
    Q2 FY26 Revenue
    $664 million to $665 million
    high materiality
    High
    Q2 FY26 Operating Income
    $90 million to $91 million
    medium materiality
    High
    Q2 FY26 Effective Tax Rate
    21.5%
    low materiality
    High
    Q2 FY26 Diluted Net Income per Share
    $0.27
    high materiality
    High
    Full Year 2026 Revenue
    $2.805 billion to $2.817 billion
    high materiality
    High
    Full Year 2026 Operating Income
    $418 million to $421 million
    high materiality
    High
    Full Year 2026 Effective Tax Rate
    20.5%
    low materiality
    High
    Full Year 2026 Diluted Net Income per Share
    $1.19 to $1.20
    high materiality
    High
    Full Year 2026 Free Cash Flow Generation
    25% to 30% of full year cash generation
    medium materiality
    High
    Full Year 2026 Network CapEx
    14% to 15% of revenue
    medium materiality
    High

    Segment performance

    3
    SegmentRevenueYoYQoQMargin
    U.S.
    Represented 49% of total revenue.
    34%
    EMEA
    Represented 28% of total revenue.
    31%
    APAC
    Represented 15% of total revenue.
    34%

    Operational metrics

    26
    Revenue
    $639.8 million34% YoY
    Q1 FY26

    Total revenue for the first quarter.

    Customers paying >$100K annually
    4,41625% YoY
    Q1 FY26

    Number of large customers.

    Revenue contribution from >$100K customers
    72%Up from 69% in Q1 last year
    Q1 FY26

    Percentage of total revenue from large customers.

    Dollar-based net retention
    118%Down 2% QoQ, up 7% YoY
    Q1 FY26

    Reflects expansion from existing customers.

    Gross profit margin (non-GAAP)
    72.8%Down 210 bps QoQ, down 130 bps YoY
    Q1 FY26

    Impacted by growth of lower-margin developer products and cost reclassification.

    Operating profit (non-GAAP)
    $73.1 million31% YoY
    Q1 FY26

    Non-GAAP operating profit.

    Operating margin (non-GAAP)
    11.4%Down 30 bps YoY
    Q1 FY26

    Non-GAAP operating margin.

    Free cash flow margin
    13%Up from 11% YoY
    Q1 FY26

    Free cash flow as a percentage of revenue.

    Net income (non-GAAP)
    $94 million
    Q1 FY26

    Non-GAAP net income.

    Diluted net income per share (non-GAAP)
    $0.25
    Q1 FY26

    Non-GAAP diluted net income per share.

    Network CapEx as % of revenue
    9%
    Q1 FY26

    Network capital expenditure as a percentage of revenue.

    Operating expenses as % of revenue
    62%Down 3% YoY
    Q1 FY26

    Total operating expenses as a percentage of revenue.

    Total headcount
    ~5,500
    End of Q1 FY26

    Headcount prior to the announced restructuring.

    Sales and marketing expenses
    $227.5 million
    Q1 FY26

    Sales and marketing expenses, decreased from 38% in the same quarter last year.

    Research and development expenses
    $101.5 million
    Q1 FY26

    R&D expenses, consistent as a percentage of revenue YoY.

    General and administrative expenses
    $63.6 million
    Q1 FY26

    G&A expenses, decreased from 11% in the same quarter last year.

    Developers on platform
    >5.5 million1 million added in Q1
    End of Q1 FY26

    Total number of developers using the Workers platform.

    Customers spending >$5 million annually
    Record number of additions50% YoY growth
    Q1 FY26

    Record additions both QoQ and YoY, adding as many in Q1 as all of last year.

    Deals over $1 million
    Up 73%YoY
    Q1 FY26

    Fastest growth rate since 2024.

    Bookings from new customers
    Increased at highest rateSince 2023
    Q1 FY26

    Indicates strong new customer acquisition.

    New pipeline generation
    Grew sequentially at fastest paceIn 5 years
    Q1 FY26

    Exceeded planned target by more than any other first quarter since 2021.

    Quarterly gross retention
    Highest levelIn 4 years
    Q1 FY26

    Reinforces customer stickiness.

    Cloudflare usage of AI
    Increased by more than 600%
    Last 3 months

    Internal AI adoption for productivity.

    Cash, cash equivalents and available for sale securities
    $4.2 billion
    End of Q1 FY26

    Balance sheet liquidity.

    Restructuring charges
    $140 million to $150 million
    Full Year 2026

    Charges related to the AI-first operating model transition and workforce reduction.

    Partnership revenue
    30%
    Q1 FY26

    Percentage of total revenue driven by partners.

    Industry KPIs

    11
    MetricValueDetails
    Headcount dso~5,500units
    Infra economicsApproaching 70% to 80%%
    Rpo current rpo$2.543 billionUSD
    Rule of 40 marginsNorth of 46%%
    Customer logo metrics4,416units
    Large customer cohorts4,416units
    Bookings tcv book to billUp 73%%
    Genai ai book of businessIncreased by more than 600%%
    Sales capacity productivityIncreased
    Net revenue dollar retention118%%
    Ai agentic channel product adoption1 millionunits

    Orderbook & backlog

    2
    Remaining Performance Obligations (RPO)$2.543 billionQ1 FY26

    2% QoQ, 36% YoY

    Total RPO.

    Current RPO64%Q1 FY26

    34% YoY

    Percentage of total RPO.

    Deals & partnerships

    7
    Leading technology platformcustomer contract$10 million2-year

    Expanded relationship with a pool of funds contract. Won workloads from hyperscaler and point solution competitors.

    Rapidly growing technology company in APACcustomer contract$8.7 million2-year

    Expanded relationship for application services and Workers developer platform, driven by AI-powered coding boom. Chose Cloudflare over a hyperscaler due to unified platform and low-latency security.

    Fortune 100 technology companycustomer contract$8 million2-year

    Expanded relationship for privacy proxy solution, handling massive scale with precise geolocation for user-initiated agentic traffic. Delivered solution within 1 week.

    Leading insurance company in EMEAcustomer contract$5.1 million5-year

    Expanded relationship for application services and full SASE portfolio, standardizing on Cloudflare to consolidate a bloated IT environment.

    Fortune 500 aerospace and defense companycustomer contract$5 million3-year

    Expanded relationship for Zero Trust products (browser isolation, access, gateway) after a security breach. Incumbent solution failed to meet government compliance requirements.

    Leading AI companycustomer contract$1 million1-year

    Expanded relationship for application services. Despite a 'build over buy' mentality, chose Cloudflare for battle-tested network resilience. Testing AI Gateway for AI workloads.

    Another leading AI companycustomer contract$2 million10-month

    Expanded relationship for Argo Smart Routing, following a Workers developer platform deal. Aims to be the fastest and most reliable AI provider.

    Risks & headwinds

    3
    Workforce reductionQ2 FY26

    More than 1,100 people (approx. 20% of team)

    Mitigation: Strategic move to an AI-first operating model, aiming for increased efficiency and productivity; providing industry-leading severance packages.

    Restructuring chargesFull Year 2026, majority in Q2

    $140 million to $150 million for FY26, with $40 million non-cash

    Mitigation: Part of a strategic investment in an AI-first operating model; free cash flow expectations for FY26 remain unchanged.

    Gross margin compressionMidterm

    72.8% gross margin, down 210 bps QoQ and 130 bps YoY

    Mitigation: Driven by growth of lower-gross-margin developer products and reclassification of network costs; company expects unit economic margin to increase and operating margin to be a better measure of competitiveness.

    Q&A highlights

    6

    Why is Cloudflare uniquely benefiting from agentic traffic compared to competitors, and what is the strategic rationale behind the restructuring given strong Q1 results?

    Matthew Prince explained that Cloudflare's focus on essential traffic (APIs, applications) positions it well for agentic transactions, unlike traditional CDNs. The restructuring is a proactive move to become 'fitter' for the AI era, leveraging AI for productivity gains and adapting roles, not a cost-cutting measure. Thomas added that quota-carrying sales capacity was largely untouched, and residual risks are embedded in the guidance.

    This wasn't an easy decision but it's the right decision. We've just seen that there are roles at Cloudflare that just aren't the roles that we need for the future. I think just because you're fit doesn't mean you can't get fitter.

    asked by Matthew Hedberg · answered by Matthew Prince

    2 min read6 chapters

    Detailed Narrative

    01

    AI-First Operating Model & Restructuring

    Cloudflare is strategically transitioning to an agentic AI-first operating model, which has led to a significant workforce reduction of over 1,100 people, representing approximately 20% of its team. This decision is aimed at reimagining internal processes across all functions, from engineering to sales, to leverage an AI backbone on its Workers platform. The company expects to incur $140 million to $150 million in severance and restructuring charges for FY26, with $40 million being non-cash, primarily concentrated in Q2. Management emphasized this is a proactive move to enhance productivity and efficiency, not a cost-cutting exercise.

    02

    Strong Customer Acquisition & Expansion

    The company demonstrated robust customer momentum in Q1 FY26, adding a record number of its largest customers, those spending over $5 million annually, matching the total additions from all of last year. Deals exceeding $1 million surged by 73% year-over-year, marking the fastest growth rate since 2024. Bookings from new customers also reached their highest growth rate since 2023, indicating strong market penetration and demand for Cloudflare's offerings.

    03

    Developer Platform Growth & AI Adoption

    Cloudflare's Workers developer platform experienced extraordinary growth, attracting 1 million new developers in Q1 alone, a figure comparable to the 1.5 million added throughout all of 2025. This rapid adoption is significantly driven by AI-powered coding tools, with 97% of R&D team members utilizing such tools. The company's internal AI usage increased by over 600% in the last three months, highlighting the platform's utility and efficiency gains from AI integration.

    04

    Geographic Performance & Revenue Mix

    From a geographic perspective, the U.S. contributed 49% of total revenue, growing 34% year-over-year. EMEA represented 28% of revenue with a 31% year-over-year increase, while APAC accounted for 15% of revenue, also growing 34% year-over-year. The revenue contribution from large customers (paying over $100,000 annually) increased to 72% of total revenue, up from 69% in the prior year, underscoring the growing importance of enterprise clients.

    05

    Gross Margin Dynamics and Unit Economics

    Gross profit margin for the quarter was 72.8%, experiencing a sequential decrease of 210 basis points and a year-over-year decrease of 130 basis points. This compression is primarily attributed to the rapid growth of developer platform products, which currently carry lower gross margins, and the reclassification of network costs from sales and marketing into cost of revenue as free traffic converts to paid. Despite this, management expects unit economic margin to improve over time, emphasizing operating margin as a better indicator of competitiveness.

    06

    AI Monetization and Act 4 Strategy

    Cloudflare is actively exploring new monetization avenues for agentic AI traffic, anticipating a fundamental shift in the Internet's business model over the next five years. This includes developing micro-transaction infrastructure for AI requests and providing tools for content owners to control and monetize their data. The company aims to make significant progress in generating initial revenue from its 'Act 4' strategy in 2026, focusing on creating a healthy ecosystem for content creators amidst the rise of non-human traffic.

    AI-generated summary of the company’s earnings call. Not investment advice.