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    NET
    Earnings call· Sep 2025(Q3 FY25)

    Cloudflare, Inc. NET

    Oct 30, 2025 Source

    Executive summary

    Cloudflare Q3 FY25 — Strong Revenue Reacceleration and Enterprise Traction

    Cloudflare delivered a strong quarter, demonstrating reaccelerated revenue growth driven by successful enterprise sales transformation and product innovation. The company saw significant expansion with large customers and improved net retention, reinforcing its strategic importance to global enterprises. While gross margin saw a slight dip, the underlying unit economics remain consistent, and the company is optimistic about its future trajectory, particularly with its Workers platform and AI initiatives.

    Highlights

    5
    • Revenue reached $562 million, up 30.7% year-over-year, marking a second consecutive quarter of reacceleration.

    • Large customers (>$100K/year) grew 23% year-over-year to 4,009, contributing 73% of total revenue.

    • Dollar-based net retention accelerated to 119%, up 5 percentage points quarter-over-quarter.

    • Operating profit was $85.9 million, representing an operating margin of 15.3%, exceeding expectations.

    • Free cash flow was strong at $75 million, or 13% of revenue, compared to $45.3 million or 11% of revenue in Q3 FY24.

    Concerns

    2
    • Gross margin decreased by 100 basis points sequentially and 350 basis points year-over-year to 75.3%, attributed to higher allocation of expenses to COGS from sales and marketing due to increased paid vs. free customer traffic.

    • CJ Desai, Chief Product Officer, is leaving Cloudflare to become CEO of another public technology company, representing a loss of leadership.

    Guidance & targets

    9
    CategoryTargetConfidence
    Q4 FY25 Revenue
    $588.5 million to $589.5 million
    high materiality
    High
    Q4 FY25 Operating Income
    $83 million to $84 million
    medium materiality
    High
    Q4 FY25 Diluted Net Income Per Share
    $0.27
    high materiality
    High
    Full Year FY25 Revenue
    $2.142 billion to $2.143 billion
    high materiality
    High
    Full Year FY25 Operating Income
    $297 million to $298 million
    medium materiality
    High
    Full Year FY25 Diluted Net Income Per Share
    $0.91
    high materiality
    High
    Network CapEx as % of Revenue
    approximately 13%
    medium materiality
    High
    Annualized Revenue Run Rate
    $3 billion
    high materiality
    High
    Annualized Revenue Run Rate
    $5 billion
    high materiality
    High

    Segment performance

    3
    SegmentRevenueYoYQoQMargin
    U.S.
    Growth primarily driven by strength with partners, Workers developer platform, and large customers, including pool of funds.
    50%31%up nearly 10 percentage points sequentially
    EMEA
    Strong year-over-year growth in the European region.
    27%26%
    APAC
    Highest year-over-year growth among geographic segments.
    15%43%

    Operational metrics

    19
    Non-GAAP gross margin
    75.3%down 100 bps sequentially, down 350 bps YoY
    Q3 FY25

    Gross margin remained within the long-term target range despite a sequential and year-over-year decrease.

    Non-GAAP operating margin
    15.3%up 50 bps YoY
    Q3 FY25

    Operating margin increased year-over-year, reflecting operational excellence.

    Non-GAAP operating income
    $85.9 millionup 35% YoY
    Q3 FY25

    Operating income saw significant year-over-year growth.

    Free cash flow margin
    13%vs 11% in Q3 FY24
    Q3 FY25

    Free cash flow margin improved year-over-year.

    Non-GAAP net income
    $102.6 million
    Q3 FY25

    Net income for the quarter.

    Non-GAAP EPS
    $0.27
    Q3 FY25

    Diluted net income per share for the quarter.

    Cash and investments balance
    $4 billion
    Q3 FY25

    Total cash, cash equivalents, and available-for-sale securities at quarter-end.

    Network CapEx as % of Revenue
    14%
    Q3 FY25

    Network capital expenditure as a percentage of revenue for the quarter.

    Sales and marketing expenses as % of revenue
    36%decreased from 37% YoY
    Q3 FY25

    Sales and marketing expenses as a percentage of revenue decreased year-over-year.

    Research and development expenses as % of revenue
    15%decreased from 16% YoY
    Q3 FY25

    R&D expenses as a percentage of revenue decreased year-over-year.

    General and administrative expenses as % of revenue
    10%consistent YoY
    Q3 FY25

    G&A expenses as a percentage of revenue remained consistent year-over-year.

    Revenue growth
    30.7%YoY
    Q3 FY25

    Total revenue growth for the quarter, marking a reacceleration.

    Large customer revenue contribution growth
    42%YoY
    Q3 FY25

    Revenue growth from customers paying over $100,000 annually.

    Paying customers
    approximately 296,000record net addition of nearly 30,000 sequentially, up 33% YoY
    Q3 FY25

    Total number of paying customers, driven by an uptick from the free tier to small paid accounts.

    Large customers
    4,009up 23% YoY
    Q3 FY25

    Customers paying more than $100,000 per year.

    Large customer revenue contribution
    73%up from 67% in Q3 FY24
    Q3 FY25

    Percentage of total revenue from large customers.

    Employees
    roughly 4,800up 16% YoY
    Q3 FY25

    Total headcount at the end of the quarter.

    Pool of funds deal share
    low double digitsup YoY
    Q3 FY25

    The share of pool of funds deals in total ACV continues to increase.

    Bookings from partner-initiated opportunities
    doubledYoY
    Q3 FY25

    Significant growth in bookings originating from partner channels.

    Industry KPIs

    7
    MetricValueDetails
    Headcount dsoroughly 4,800employees
    Infra economics70% to 80%%
    Rpo current rpo$2.143 billionUSD
    Customer logo metrics4,009customers
    Large customer cohortsRecord numbercustomers
    Sales capacity productivityIncreased
    Net revenue dollar retention119%%

    Orderbook & backlog

    2
    Remaining Performance Obligations (RPO)$2.143 billionQ3 FY25

    up 8% sequentially, up 43% YoY

    Current RPO64%Q3 FY25

    of total RPO

    Deals & partnerships

    10
    Global 2000 digital media platformExpanded relationship for application services and Workers, including AI-driven web content protection.$22.8 million3-year

    This customer was previously lost to a competitor in 2016. Cloudflare regained trust with Zero Trust portfolio in 2023. The deal was won due to security, product breadth, Workers platform, and AI capabilities, displacing an incumbent.

    Leading European technology companyExpanded relationship for Workers platform and application services, redesigning architecture.$34.3 million5-year

    Customer is moving their front end to Workers and Durable Objects, committing to a 5-year term.

    Rapidly growing media platformExpanded relationship for Workers and Application Performance to eliminate egress fees and improve latency.$15 million3-year

    Customer was experiencing significant egress fees, high latency, and vendor lock-in with a hyperscale public cloud provider. Cloudflare enables data processing closer to end-users.

    Fortune 500 financial technology companyExpanded relationship for application services and Workers, following a land-and-expand journey.$16.1 million2-year

    Customer started with application services in 2022, expanded with Zero Trust in 2023, and added Workers products. This is a textbook land-and-expand journey across three applications.

    Global 2000 European pharmaceutical companyExpanded relationship for platform adoption across application services, SASE, and Developer products.$12.4 million3-year

    Customer views Cloudflare as a critical strategic partner due to ease of building on the platform.

    U.S. cabinet-level agencyExpanded relationship for complete FedRAMP portfolio, standardizing network and security.exceeding $20 million2-year

    Increased traction across U.S. government for modernizing digital infrastructure.

    Fortune 100 financial services companySigned contract for Magic Transit and Advanced Magic Firewall to address DDoS vulnerabilities.$4 million3-year

    Customer experienced outages and capacity limitations with legacy incumbents. Cloudflare won due to its fundamental architecture advantage and 4x capacity compared to scrubbing center-based competition.

    Global industrial companySigned contract for complete SASE portfolio to consolidate and modernize security stack.$2.2 million3-year

    Displacing a first-generation Zero Trust vendor and a legacy on-premise VPN provider due to operational simplicity of Cloudflare's unified platform.

    Global web infrastructure platformExpanded relationship for AI Crawl Control and Bot Management to mitigate AI scrapers and malicious bots.$1.2 million14-month

    Customer experienced massive surge in AI scrapers and malicious bots, inflating costs. Selected Cloudflare for innovative bot blocking capabilities and seamless deployment.

    OracleIntegration of Cloudflare's products natively into Oracle's OCI platform.

    Cloudflare will be available across hybrid, multi-cloud, and OCI hosted workloads. Both companies see a multi-cloud future where Cloudflare provides a consistent interface for security and network performance.

    Risks & headwinds

    4
    Departure of CJ Desai, Chief Product OfficerNear-term

    Loss of a key executive

    Mitigation: Management expressed confidence in the strong product and engineering bench, and the ingrained 'customer-first' focus. They anticipate finding a world-class replacement.

    Gross margin compressionQ3 FY25

    Decreased by 100 bps sequentially and 350 bps YoY to 75.3%

    Mitigation: Attributed to higher allocation of expenses to COGS from sales and marketing due to increased paid vs. free customer traffic. Management noted unit economic margin remains consistent and SASE products (high gross margin) can balance Workers (newer, less optimized gross margin).

    AI-related cost inflation for customersCurrent

    AI scrapers and malicious bots inflating costs without revenue conversion

    Mitigation: Cloudflare offers AI Crawl Control and Bot Management to mitigate these issues, providing cost-effective solutions and exploring larger opportunities like Pay Per Crawl.

    DDoS vulnerabilities for financial institutionsCurrent

    Recent outages, capacity limitations, and lack of automation with legacy incumbents

    Mitigation: Cloudflare offers Magic Transit and Advanced Magic Firewall, leveraging its fundamental architecture advantage and 4x capacity to mitigate record-breaking DDoS attacks.

    What to watch in Q4 FY25

    5

    Sales productivity trend

    Next quarter
    CurrentIncreased YoY for 7th consecutive quarter
    TargetContinued increase

    Why it matters

    Sustained sales productivity is crucial for Cloudflare's enterprise sales transformation and continued revenue reacceleration.

    Sales productivity increased year-over-year for the seventh consecutive quarter.

    Q&A highlights

    6

    What drove the significant acceleration in RPO growth to 43% this quarter, the highest since 2022?

    The RPO acceleration is primarily driven by the company's transformation to an enterprise sales model, leading to larger deals and increased strategic commitments from customers. Strong performance in large customer cohorts (>$1M and >$5M spend) and the increasing adoption of the Workers platform, including Workers AI, are key factors.

    I think the real thing that's happening is we are transforming from being a product-led growth company to being a true enterprise sales company. So you're seeing the average tickets tick up. You're seeing the large deals tick up.

    asked by Matthew Hedberg · answered by Matthew Prince

    2 min read7 chapters

    Detailed Narrative

    01

    Enterprise Sales Transformation and Productivity

    Cloudflare's reacceleration of revenue growth is attributed to its successful transformation from a product-led growth model to a true enterprise sales company. This shift has resulted in increased sales force capacity, improved sales productivity for the seventh consecutive quarter, and higher close rates. The company is now winning larger deals and seeing significant contributions from partner-initiated opportunities, indicating a maturing go-to-market strategy.

    02

    Impact of Pool of Funds Contracts

    The 'pool of funds' contract model, introduced previously, is now showing significant positive impact. These contracts, which allow frictionless adoption and consumption of Cloudflare's diverse product portfolio, are driving strong RPO growth and increased consumption from large customers. While initially causing downward pressure on dollar-based net retention, the consumption of these pools is now contributing to its acceleration, demonstrating increased strategic commitment from customers.

    03

    AI's Transformative Impact and Cloudflare's Role

    Management views AI as a massive information consumption platform shift that will fundamentally change the internet's business model, moving beyond human eyeball traffic. Cloudflare aims to be a key player in shaping the 'Agentic Internet,' providing protocols, guardrails, and business rules. The company estimates 80% of leading AI companies already rely on its services, often starting with security products before adopting inference solutions, highlighting Cloudflare's foundational role in the evolving AI landscape.

    04

    Oracle OCI Partnership and Multi-Cloud Strategy

    Cloudflare announced a significant integration with Oracle's OCI platform, making its services natively available to OCI customers. This partnership aligns with Cloudflare's belief in a multi-cloud future, where customers require a consistent interface for security and network performance across various cloud providers. The collaboration aims to offer Oracle's customers access to Cloudflare's tools while expanding Cloudflare's reach to a large pool of enterprise users.

    05

    Quantum-Safe Security Initiatives

    Cloudflare is actively working on upgrading its security to be quantum-safe, collaborating with Google and contributing to industry standards (IETF, NIST). The company has rolled out post-quantum cryptography across its network for all customers, emphasizing its importance for long-term data protection, especially for government and sensitive data. This proactive approach aims to address future cryptographic vulnerabilities without compromising performance or battery life.

    06

    Egress Fees and Data Mobility

    Cloudflare continues to highlight the issue of egress fees charged by hyperscalers, which it views as a mechanism to lock in customer data. The company's products, like R2 object storage, are designed to eliminate these fees and enable customers to move their data freely across a multi-cloud environment. This strategy positions Cloudflare as a network that connects disparate cloud services, offering customers greater control, security, and cost efficiency.

    07

    SASE Market Traction and Partner Strategy

    Cloudflare's SASE products are performing well in competitive considerations, with no significant changes in the competitive landscape. The company is doubling down on a partner-first strategy, recognizing that channel sales are critical for these products, similar to observations from competitors. This focus is expected to unlock further growth for SASE, which boasts extraordinarily high gross margins, helping to balance the portfolio with newer, high-growth products like Workers.

    AI-generated summary of the company’s earnings call. Not investment advice.