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Palo Alto Networks (PANW) Q2 FY26 earnings call: guidance and Q&A

Earnings call· Jan 2026 (Q2 FY26)· Information Technology· Feb 17, 2026

Source: earnings call transcript

Executive summary

Palo Alto Networks Q2 FY26 — Strong Platformization and Strategic AI-Focused Acquisitions

Palo Alto Networks delivered a strong Q2 FY26, driven by robust demand for cybersecurity and successful execution of its platformization strategy, leading to significant organic growth in NGS ARR and improved profitability. The company is strategically expanding its portfolio through key acquisitions like Chronosphere, CyberArk, and the announced intent to acquire Koi, positioning itself to address emerging AI-driven security and observability challenges. Management remains confident in its long-term targets, leveraging its integrated platform to secure the evolving enterprise landscape.

Highlights

5
  • NGS ARR grew 33% to $6.33 billion, including a $200 million contribution from Chronosphere, with organic growth at 28%.

  • Achieved 30.3% operating margin, a 190 basis point expansion year-over-year, marking the third consecutive quarter above 30%.

  • SASE business surpassed $1.5 billion ARR, growing approximately 40% year-over-year, solidifying its position as the fastest-growing SASE provider at scale.

  • XSIAM surpassed $0.5 billion ARR, adding almost 150 new customers, with over 60% of deployed customers achieving mean time to remediation of less than 10 minutes.

  • Prisma AIRS customer count more than tripled from Q1 to Q2 to over 100, with bookings doubling and a 9-figure pipeline materializing.

Concerns

3
  • Q3 FY26 diluted non-GAAP EPS guidance of $0.78 to $0.80 is below analyst expectations, primarily due to the dilutive impact of recent acquisitions.

  • Product gross margin decreased 180 basis points sequentially due to a higher mix of hardware revenue in Q2.

  • Marginal impact on product COGS observed from higher memory and storage pricing, though management believes they are well-positioned to manage it.

Guidance & targets

CategoryTargetConfidence
NGS ARR
$7.94B to $7.96B
high materiality
High
Remaining Performance Obligation (RPO)
$17.85B to $17.95B
medium materiality
High
Total Revenue
$2.941B to $2.945B
high materiality
High
Diluted Non-GAAP EPS
$0.78 to $0.80
high materiality
High
Product Revenue Growth
25%
medium materiality
High
NGS ARR
$8.52B to $8.62B
high materiality
High
Remaining Performance Obligation (RPO)
$20.2B to $20.3B
medium materiality
High
Total Revenue
$11.28B to $11.31B
high materiality
High
Operating Margins
28.5% to 29%
high materiality
High
Diluted Non-GAAP EPS
$3.65 to $3.70
high materiality
High
Adjusted Free Cash Flow Margin
37%
high materiality
High
Free Cash Flow Margin
40%
high materiality
High
NGS ARR
$20B
high materiality
High
Product Revenue Growth
low 20s
medium materiality
High

Segment performance

SegmentRevenueYoYQoQMargin
Americas
Saw broad-based strength.
—14%——
EMEA
Saw broad-based strength.
—17%——
JPAC
Saw broad-based strength.
—17%——
Product Revenue
Driven by strong demand for software firewalls and improving hardware demand.
Software form factors as % of product revenue (TTM): 45%Software form factors as % of product revenue (TTM Q2 FY25): 38%
—22%——
Services Revenue
Includes subscription and support revenue.
—13%——
Subscription Revenue
Within total services revenue.
—14%——
Support Revenue
Within total services revenue.
—12%——

PANW operating KPIs by quarter

PANW operating KPIs stated on its earnings calls, by fiscal quarter
KPI Jan 2025 Q2 FY25 Apr 2025 Q3 FY25 Jul 2025 Q4 FY25 Oct 2025 Q1 FY26This call Jan 2026 Q2 FY26 Apr 2026 Q3 FY26 Jul 2026 Q4 FY26Change vs prior quarter
Customers SASE
5,600+ We now have over 5,600 SASE customers and over 23 million individual seats across our SASE base as well as our GP customers. Source: earnings call transcript
~6,000 We now have approximately 6,000 SASE customers, up 22% year-over-year. Source: earnings call transcript
6,300+ We now have over 6,300 SASE customers and account for 1/3 of the Fortune 500. Source: earnings call transcript
~6,800 We now have approximately 6,800 SASE customers, including 1/3 of the Fortune 500, including leading technology companies like IBM and Oracle. Source: earnings call transcript
————
Remaining performance obligation (RPO)
$13B Total RPO grew 21% to $13 billion at the high end of our guided range. Source: earnings call transcript
$13.5B Our remaining performance obligation, or RPO, grew 19% to $13.5 billion. Source: earnings call transcript
$15.8B Remaining performance obligation, or RPO, grew 24% to $15.8 billion. Source: earnings call transcript
$15.5B Remaining performance obligation, or RPO, grew 24% to $15.5 billion. Source: earnings call transcript
$16B Our remaining performance obligation, or RPO, grew 23% to $16.0 billion. Source: earnings call transcript
$18.4B Our RPO reached $18.4 billion, up 36% compared to last year when adjusting for recent CyberArk and Chronosphere acquisitions, both of which are exceeding expectations in the first quarter postclose. Source: earnings call transcript
$21.2B We achieved record RPO, surpassing the $20 billion threshold for the first time to close the year at $21.2 billion, representing a growth rate of 34%. Source: earnings call transcript
+15.2%
Remaining performance obligation (RPO) Current
$6.1B Our current RPO grew 17% to $6.1 billion. Source: earnings call transcript
$6.2B Our current RPO was $6.2 billion, growing 16% year-on-year. Source: earnings call transcript
$7B Our current RPO was $7.0 billion, growing 17% year-over-year. Source: earnings call transcript
$6.9B Our current RPO, which reflects near-term revenue realization stood at $6.9 billion, representing 16% growth. Source: earnings call transcript
$7.1B Our current RPO, which represents a near-term revenue realization was $7.1 billion, representing 18% growth. Source: earnings call transcript
$8.3B Current RPO was $8.3 billion, up 34% year-over-year. Source: earnings call transcript
$9.3B Current RPO reached $9.3 billion, also up 34% as contract durations remained steady year-over-year. Source: earnings call transcript
+12%
Annual recurring revenue (ARR) Next-Generation Security (NGS)
$4.78B Our NGS ARR again delivered strong growth growing 37%, finishing Q2 at $4.78 billion. Source: earnings call transcript
—
$5.58B We ended the quarter at $5.58 billion in NGS ARR, which grew 32%. Source: earnings call transcript
$5.85B NGS ARR ended the quarter at $5.85 billion, achieving 29% growth and exceeding the high end of our guidance. Source: earnings call transcript
$6.33B The increasing adoption of our platforms is most evident in our next-generation security ARR, which grew 33% to $6.33 billion. Source: earnings call transcript
$8.13B Altogether, we delivered $8.13 billion in NGS ARR during the third quarter, representing 60% year-over-year growth. Source: earnings call transcript
$9.1B NGS ARR reached $9.1 billion, up 63%, enabling us to report one of our most substantial Next-Generation Security outperformances to date. Source: earnings call transcript
+11.9%
Customers XSIAM—
~270 We now have approximately 270 customers in XSIAM and the average ARR per customer is over $1 million. Source: earnings call transcript
~400 We ended Q4 with approximately 400 customers on XSIAM and the average ARR per customer continues to be over $1 million. Source: earnings call transcript
~470 We now have approximately 470 customers with the average customer paying over $1 million in ARR. Source: earnings call transcript
600+ We welcomed almost 150 new customers, bringing our total base to over 600, paying an average of nearly $1 million in ARR. Source: earnings call transcript
740 We ended the third quarter with more than $600 million in ARR, representing a 100% year-over-year increase across a growing base of 740 customers. Source: earnings call transcript
——
Paid seats Prisma Access Browser—
~3M In just 18 months since our talent acquisition, we have now sold approximately 3 million licensed seats on Prisma Access browser, up more than 10x from a year ago. Source: earnings call transcript
—
7.5M+ In Q1, we crossed 7.5 million browsers sold, while our bookings nearly quadrupled year-over-year. Source: earnings call transcript
————
Annual recurring revenue (ARR) AI—
~$400M Within NGS ARR, we continue to see significant momentum around our Cortex platform and our AI ARR is now approximately $400 million in Q3, up over 2.5x year-over-year. Source: earnings call transcript
~$545M AI ARR is now approximately $545 million in Q4, up over 2.5x year-over-year. Source: earnings call transcript
—————
Net revenue retention rate Platformized customers————
119% The success of this strategy is also reflected in our best-in-class net retention rate amongst platformized customers, which stands at 119% with low single-digit churn. Source: earnings call transcript
120% This is reflected in our 120% net retention and single-digit churn rates amongst this cohort. Source: earnings call transcript
120%+ Beyond initial adoption, standardizing our platform yields superior retention and expansion, with NRR or net revenue retention exceeding 120% for our platformized cohort in Q4. Source: earnings call transcript
—

Operating figures the company stated on at least two of the calls shown, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.

Orderbook & backlog

Remaining Performance Obligation (RPO) $16.0B Q2 FY26

up 23%

Includes approximately $150 million of RPO from Chronosphere acquisition. RPO balances for Chronosphere can fluctuate given usage-based pricing.

Current Remaining Performance Obligation (cRPO) $7.1B Q2 FY26

up 18%

Represents near-term revenue realization.

Product announcements

ProductTypeDetails
Prisma AIRSmilestone
AgentiXmilestone
Koi (Acquisition Intent)launch

Deals & partnerships

Chronosphere acquisition $2.6B cash consideration

Acquisition closed near the end of fiscal Q2. The company generated approximately $200 million in ARR as of Q2. Impact to P&L was immaterial in Q2.

CyberArk acquisition $2.3B cash outlay, 112M shares issued

Acquisition closed early in Q3 on February 11. Rigorous integration plans are underway, aligning go-to-market engines and sales incentives. CyberArk had $1.2 billion NGS ARR as of December 2025.

Koi acquisition

Intent to acquire Koi, a pioneer in securing the agentic endpoint. Palo Alto Networks has been a customer of Koi since summer 2025.

Global Automotive Leader customer contract $50M

Selected Palo Alto Networks for a major security transformation to modernize their security architecture and improve efficacy.

Global Technology Supplier customer contract >$40M

Selected Palo Alto Networks for a transformation initiative.

Leading IT Service Provider customer contract $20M

Building on existing investments, committed to a $20 million expansion.

Leading AI Model Provider customer contract 9-figure multi-year

Signed a multi-year 9-figure expansion deal with Chronosphere during Q2, a testament to Chronosphere's ability to scale in large and complex environments.

Risks & headwinds

Acquisition Integration Challenges

Unprecedented amount of stress on management, engineering, and go-to-market teams

Mitigation:Extensive pre-planning (7 months for CyberArk, 2-3 months for Chronosphere); clear communication of roles and targets to employees on close date; leveraging lessons from 30+ prior acquisitions; adding internal capacity; clear governance and work streams across all functions.

Product COGS Pressure from Component Pricing Q2 FY26

Marginal impact on product COGS from higher memory and storage pricing

Mitigation:High and growing software mix provides a natural hedge; leveraging scale and deep supply chain expertise; pricing actions taking effect later this fiscal year to offset cost increases.

LLMs Threatening SIEM Tools

Analyst concern that LLMs could kill SIEM tools

Mitigation:Management believes LLMs are additive tools, not replacements, due to the high accuracy (99.9%) required for security; security products generate proprietary domain-specific data not easily replaced by LLMs; LLMs are useful for data classification, DLP, and summarizing capabilities.

Q&A highlights

How does the existential nature of the AI shift compare to the cloud transition, what areas will be obsoleted, and is M&A the primary lever again for Palo Alto Networks?

Nikesh compared the AI shift to the cloud transition, noting that while cloud adoption was slow in enterprises, AI is showing faster security adoption (e.g., Prisma AIRS). He emphasized that AI is a positive trend for security, driving consolidation and platformization due to the need for faster responses and consistent data across disparate vendors. He believes AI will require more security, especially as critical functionality moves to AI agents, and that the company's platform approach is well-suited for this.

“I think this time, I'm still confused why the market is treating AI as a threat to at least cybersecurity. I can't speak for all the software because one thing we're definitely seeing that customers have figured out that they need to drive more consistency in their security stack to be able to respond faster using AI.”

asked by Robbie Owens · answered by Nikesh Arora

2 min read 6 chapters

Detailed narrative

Platformization Strategy Success

The company's platformization strategy continues to drive strong results, with a record 110 net new platformizations in Q2, bringing the total to approximately 1,550, up 35%. This approach has led to a best-in-class net retention rate of 119% among platformized customers, demonstrating sustained investment and low churn.

The strategy is validated by major deals, including a $50 million deal with a global automotive leader for SASE and XSIAM, and a $40 million deal with a global technology supplier for XSIAM and SASE expansion.

AI-Driven Security Evolution

Palo Alto Networks is actively addressing the evolving AI threat landscape, viewing security as an enabling layer for AI adoption. The company's Unit 42 research indicates end-to-end attacks are 4x faster than a year ago, with 90% of breaches preventable by better visibility and controls.

This necessitates a real-time, data-driven platform approach. The intent to acquire Koi, a pioneer in securing agentic endpoints, highlights the focus on protecting new AI layers of software and ephemeral code that bypass traditional security.

Strategic Acquisitions for Market Inflections

The recent acquisitions of Chronosphere and CyberArk, along with the announced intent to acquire Koi, are central to the company's strategy to address new market inflections in observability, identity, and agentic endpoint security. Chronosphere, with $200 million ARR, provides massive-scale observability, evidenced by a multi-year 9-figure expansion deal with a leading AI model provider.

CyberArk, acquired early in Q3, brings a strong identity security platform, with plans to build a next-generation solution protecting humans, machines, and AI agents.

SASE and Network Security Momentum

The SASE business continues its strong growth, surpassing $1.5 billion in ARR and growing approximately 40% year-over-year. This growth is fueled by customers seeking comprehensive platform solutions over first-generation point products. The secure browser, Prisma Browser, has been adopted by over 1,500 customers, with an additional 2 million licenses sold in Q2.

Software firewall ARR grew approximately 25%, complemented by nearly 10% growth in hardware revenue, driven by Gen 5 firewalls.

Cortex and XSIAM Leadership

The Cortex platform, particularly XSIAM, has surpassed $0.5 billion in ARR, with over 600 customers paying an average of nearly $1 million in ARR. XSIAM's success is attributed to its AI-driven SOC capabilities, enabling over 60% of deployed customers to achieve mean time to remediation of less than 10 minutes.

The development of AgentiX further enhances automation by enabling autonomous AI agents to remediate issues across diverse infrastructure, extending beyond traditional security ecosystems.

Quantum Security and Future Readiness

Palo Alto Networks is preparing customers for the post-quantum era, recognizing the "harvest now, decrypt later" threat. The company's quantum summit attracted nearly 5,000 attendees, confirming broad interest. The focus is on guiding customers through this architectural uplift, with new capabilities being built to address cryptography and certificate management, leveraging technology for discovery and automated remediation across enterprise infrastructure.

Summary of the company's earnings call; see how call summaries are prepared. Not investment advice.