Detailed Narrative
Customer Engagement and Enterprise Strategy
S&P Global is enhancing customer engagement through a new Chief Client Office and Enterprise Data Office. CEO Martina Cheung conducted over 100 meetings with key stakeholders and 85% of largest strategic customers in the last 100 days to strengthen relationships and accelerate response to customer challenges. This enterprise approach aims to meet more customer needs cost-effectively and leverage the breadth of offerings, including cross-selling opportunities.
AI and Product Innovation
The company is gaining momentum in product innovation and AI initiatives. Internally, S&P Spark Assist, a Copilot, has seen over 1,300 use cases developed by nearly 30,000 users, improving productivity and efficiency. Externally, new solutions like Kensho LLM-ready API enable seamless integration of S&P Global data into generative AI models, and GenAI functionality has been embedded in major desktop applications like ChatAI for Platts Connect and ChatIQ/Document Intelligence for Capital IQ Pro. These efforts aim to empower customers with faster insights and position S&P Global as an indispensable partner in their AI journeys.
Portfolio Optimization and Strategic Acquisitions
S&P Global continues to optimize its business portfolio for long-term profitable growth. In 2024, it acquired Visible Alpha and ProntoNLP to strengthen Market Intelligence, and World Hydrogen Leaders for Commodity Insights. Concurrently, noncore businesses Fincentric and PrimeOne were divested. This strategy focuses on acquiring best-in-class solutions and divesting non-strategic assets to enhance competitive positioning and financial results.
Issuance Environment and Refinancing Dynamics
The 2024 billed issuance reached nearly $4 trillion, significantly outpacing expectations due to favorable market conditions. This created a difficult comparable for 2025, as a substantial portion of 2025 maturities were pulled forward📎 into Q4 2024. While 2025 in-year maturities are 4% higher than last year, overall maturities over the next three years are 1% lower. The company anticipates modest growth in billed issuance for 2025, driven by remaining refinancing walls and a recovering M&A environment, with a slight skew towards investment-grade issuance.
Vitality Index Performance
The Vitality Index, measuring revenue from new products, ended 2024 at $1.5 billion, representing 11% of total revenue. This was achieved despite $330 million in products maturing out of the index at the beginning of 2024. The company expects to maintain the Vitality Index at or above 10% in 2025, demonstrating its ability to continuously innovate and replace maturing product revenue with new offerings.
Market Intelligence Segment Restructuring
Beginning Q1 2025, Market Intelligence will report results in three business lines. Enterprise Solutions and Credit & Risk Solutions will remain unchanged. Desktop will be combined with Data & Advisory Solutions into a new segment called Data, Analytics and Insights. This reorganization aims to improve comparability with peers and streamline reporting.