Detailed Narrative
Strong 2024 Performance and Strategic Execution
State Street concluded 2024 with robust financial results, including a 7% increase in full-year fee revenue and 9% in total revenue. Excluding notable items, fee revenue, NII, and total revenue each grew by 6% year-over-year. The company achieved a pretax margin expansion of over 100 basis points and a return on average tangible common equity of 19%, driven by strategic investments and improved sales performance against clear objectives.
Investment Services Momentum
The Investment Services segment demonstrated significant business momentum, securing over $2.3 trillion in AUC/A wins for 2024, including $1.1 trillion in Q4. New servicing fee revenue wins totaled $377 million, meeting the annual target of $350 million to $400 million. Alpha mandates accounted for approximately 50% of AUC/A wins, with 7 new Alpha clients secured, aligning with the goal of 6 to 8, showcasing the strength of the Alpha value proposition.
Investment Management Growth
The Investment Management franchise (Global Advisors) achieved record management fees in both Q4 and full year 2024. It delivered over 3% organic AUM growth for the second consecutive year, exceeding the 2% target, with $146 billion in net new assets. Record ETF inflows, particularly in low-cost U.S. and EMEA ETFs, and 24 new ETF launches contributed to this growth, alongside strategic investments like Envestnet to broaden distribution.
Capital Management and Shareholder Returns
State Street returned $2.2 billion to shareholders in 2024 through common share repurchases and a 10% increase in quarterly common dividends. The company targets a payout ratio of approximately 80% of earnings in 2025, subject to market conditions. The CET1 ratio stood at 10.9% at quarter-end, well above regulatory minimums, demonstrating a strong balance sheet position to support clients and capital returns.
Productivity and Operational Excellence
The company achieved approximately $500 million in productivity savings in 2024, meeting its target. These savings primarily funded $375 million in incremental business and technology investments, including those driving future revenue growth. These efforts contributed to approximately 200 basis points of positive fee and total operating leverage, even with a 4% increase in underlying expenses, reflecting ongoing organizational simplification and process improvements.
CFO Transition
Eric Aboaf, CFO for 8 years, will depart State Street in February. Mark Keating, EVP and CFO for Investment Services, has been appointed Interim CFO while the search for a permanent successor continues. Keating brings 30 years of State Street finance experience, having worked across various areas of the business, and has been instrumental in supporting transformation efforts and revenue growth initiatives.