Inve US ▾
UAUAL

United Airlines (UAL) Q2 FY26 earnings call: guidance and Q&A

Earnings call· Jun 2026 (Q2 FY26)· Industrials· Jul 16, 2026

Source: earnings call transcript

Executive summary

United Airlines Q2 FY26 — Strong Revenue Growth Despite Fuel Headwinds

United Airlines demonstrated strong financial performance in Q2 FY26, with robust revenue growth driven by brand loyalty and effective commercial strategies, despite significant fuel price increases. The company is accelerating investments in customer experience, including Starlink WiFi, and remains confident in its long-term margin targets, aiming for double-digit pretax margins in 2027. Management emphasized structural changes in the industry, particularly cost harmonization, as a primary driver of higher fares.

Highlights

5
  • Q2 total operating revenues increased 16% year-over-year to $17.7 billion.

  • TRASM was up 12.1% year-over-year, with minimal to no negative impact on demand from higher prices.

  • New co-branded credit card accounts reached a record level, up 22% year-over-year.

  • Contracted business revenues flown were up an impressive 27% year-over-year, with bookings up 30%.

  • Q2 Adjusted EPS of $1.99 was at the high-end of the guidance range of $1 to $2.

Concerns

4
  • A fuel price spike in July was equal to a $1.12 impact on EPS.

  • Fuel remains almost $6 billion higher for the full year compared to the outlook at the start of the year.

  • Q2 CASM-ex was up 6.1% year-over-year, reflecting pressure from labor deals and capacity reductions.

  • Pressure on unit costs in the first half of the year, driven by close-in capacity adjustments, will remain a headwind for the remainder of the year.

Guidance & targets

CategoryTargetConfidence
Q3 Adjusted EPS
$2.50 - $3.50
high materiality
High
Full-year Adjusted EPS
$9 - $11
high materiality
High
Q3 Fuel Recapture Rate
80% - 90%
medium materiality
High
Q4 Fuel Recapture Rate
Full recovery
medium materiality
High
Core CASM-ex
2% - 3%
medium materiality
High
Pretax Margins
Double-digit
high materiality
High
Pretax Margins
Mid-teen
high materiality
High
Net Debt
Below 2 turns
medium materiality
High
MAX 10 First Delivery
Mid- to late 2027
medium materiality
Medium
Starlink-equipped Aircraft
Close to 1,000 aircraft
medium materiality
High
Aircraft Retirements
At least 80 aircraft
medium materiality
High
Premium-configured A321 Fleet
100 aircraft
medium materiality
High

Segment performance

SegmentRevenueYoYQoQMargin
Total Operating Revenue
Overall revenue performance was exceptional, demonstrating United's ability to quickly adjust to changing environments.
$17.7B16%——
Domestic Passenger Revenue
Strong performance in the domestic market.
PRASM: 12.2% YoY
—20.3%——
International PRASM
International markets showed strong growth.
—12%——
Pacific PRASM
Pacific led the international regions in PRASM growth.
—14%——
Atlantic PRASM
Strong PRASM growth in the Atlantic region.
—12.1%——
Latin PRASM
Solid PRASM growth in Latin America.
—10.7%——
Cargo Revenues
Strong cargo performance, primarily yield-related.
—22.6%——
Loyalty Revenue
Reported increase, but with an out-of-period one-time adjustment that made the reported growth look lower than it would have been (over 13% without adjustment).
$11.3M———
Premium Revenues
Strong growth in premium offerings.
Premium PRASM: 11.6% YoY
—16.4%——
Polaris and Premium Plus RASM
Even stronger RASM growth in the highest premium cabins.
—13.6%——
Main Cabin RASM
Second consecutive quarter of positive Main Cabin RASM after years of below-average performance.
—11.5%——

Product announcements

ProductTypeDetails
Relax Rowlaunch
CRJ-450launch
Premium 321 (XLR and Coastliner)launch
Elevated 789 Studio Suiteexpansion

Risks & headwinds

Fuel price volatility Q2 FY26 and full-year FY26

$1.12 EPS impact from recent spike; $6 billion higher for FY26 compared to initial outlook.

Mitigation:Adjusted guidance policy to reflect current fuel prices; expected 80-90% recapture in Q3 and full recovery by Q4; proactive debt raise for liquidity.

Unit cost pressure Remainder of FY26

CASM-ex up 6.1% YoY in Q2.

Mitigation:Focus on driving greater efficiency; gauge growth reaccelerating in 2027 to drive CASM-ex tailwind; capacity adjustments when necessary.

Airport capacity constraints Indefinite for Chicago/Newark; 2-3 weeks for SFO improvement; until October for SFO runway construction.

Extended caps in Chicago and Newark; new FAA approach lowering rates in San Francisco.

Mitigation:Up-gauging aircraft; striving to gain market share through creative measures; long-term focus on gauge growth in fleet plan.

Q&A highlights

How will the expected Q3 RASM acceleration break down by region, and what are the contributions from Cargo and Other revenue?

Andrew Nocella highlighted strength across the system, with Latin America expected to be a standout for PRASM growth in Q3 due to easier comps. Cargo revenues were strong due to yield, a trend expected to continue into Q3. Hawaii was noted as the only area with lower-than-expected yields.

“Internationally, Latin America year-over-year will be the standout in Q3, considering it definitely has an easy comp, but the number for Latin in Q3 for PRASM growth year-over-year will be off the charts.”

asked by Catherine O'Brien · answered by Andrew Nocella

2 min read 6 chapters

Detailed narrative

Fuel Price Volatility & Strategy

United Airlines faced a significant fuel price spike in July, which management estimated impacted Q2 EPS by $1.12. In response, the company adjusted its guidance policy to reflect current fuel prices, expecting to recover 80-90% of the increase in Q3 and achieve full recovery by Q4.

This proactive approach, coupled with strong revenue management, demonstrates the airline's resilience and adaptability to industry shocks, reinforcing the belief that the industry has structurally changed.

Operational Excellence & Customer Satisfaction

The airline achieved top-tier operational performance in Q2 FY26, recording its best on-time departure rate since the pandemic and its lowest Q2 seat cancellation rate in company history. Notably, the Newark hub showed significant improvements, ranking #1 in on-time arrivals for June. These operational successes contributed to the highest second-quarter Net Promoter Score since the pandemic, indicating enhanced customer satisfaction.

Customer Experience & Loyalty Investments

United is accelerating investments in customer experience, including the rollout of free Starlink WiFi, with close to 1,000 aircraft expected to be equipped by the end of 2026. Early customer feedback on Starlink is very positive, with WiFi satisfaction scores more than double those of other systems.

These initiatives are central to building brand loyalty, which management believes will lead to stronger earnings during favorable periods and greater resilience during industry downturns.

Robust Demand & Revenue Management

Demand remains robust across the network, with minimal negative impact from higher price points. Contracted business revenues flown were up 27% year-over-year in Q2, and corporate bookings increased 30%, led by technology and financial services. United has adjusted its revenue management posture to save more seats for close-in business demand, contributing to an expected acceleration in year-over-year RASM for Q3 and Q4, surpassing Q2 performance.

Fleet Modernization & Premiumization Strategy

United plans to retire at least 80 older, less fuel-efficient aircraft in 2027, replacing them with newer, larger-gauge models. This includes the anticipated delivery of the first MAX 10 in mid-to-late 2027 and the rapid integration of premium-configured A321s (XLR and Coastliner) starting later this year and into 2027.

This fleet strategy aims to enhance the premium product offering, increase premium seating faster than main cabin, and drive CASM-ex tailwinds.

Capital Structure & Investment Grade Pursuit

Amidst heightened market volatility, United proactively secured $3.7 billion in new debt at attractive fixed rates to bolster liquidity. The company has also prepaid approximately $1 billion of higher-cost legacy aircraft and PSP debt since the beginning of Q2. Management remains focused on achieving investment-grade credit rating metrics, with a target of reducing net debt to below 2 turns in 2027, demonstrating an improved financial position and disciplined capital management.

Summary of the company's earnings call; see how call summaries are prepared. Not investment advice.